Good luck getting support.

Bewertet am 12.6.2019
David B.
GM
Essen & Trinken, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
2/5
Gesamt
1 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I am looking for an alternative now.

Vorteile: Images are clear. That's about it. I guess I have to add more characters but there's nothing else good about this product.

Nachteile: There are a lot of issues loading images. We have been unable to load for almost 2 weeks. Support from the beginning has not been helpful at all.

Frustrating to say the least

Bewertet am 4.10.2018
Danelle T.
Practice Administrator
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
3/5
Gesamt
1 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Customer service has tried to be helpful, but seems to simply run you through the trouble shooting steps they offer online.

Vorteile: The company sent out the media player quickly and the instructions were easy to follow.

Nachteile: It still does not work correctly. it was supposed to be plug and play. After taking the initial steps to connect it our wifi, we have had to uninstall the app and seem to do a hard reset every other day for it to function. The slide formats that the company offers are more geared towards menu boards than advertising. Once the slides are formatted, you cannot preview them until they are updated on the media player. The online viewing doesn't work for every slide.