ProcessMaker Erfahrungen

Process Maker Best Workflow Platform

Kommentare: The platform has helped us a lot, we have created around 3 different flows and it has never given us any inconvenience that could not be fixed with some changes in user permissions, so I give my recommendation of the platform 100% Apart from this, the platform allows you to incorporate an unlimited number of users and the fact that the platform is designed in a web environment, which allows you to have access to the tool from any device and in case there is little, it has a mobile application. which allows you to have immediate and available access at any time

Vorteile:

the use of the application is quite easy, knowledge of it is not necessary for the administration of the application, approvals and flows are quite friendly, and the best thing about the tool is the cost-benefit, process maker has come to facilitate our work on a daily basis, we use it to create an approval of the flow of purchases at a regional level and it has been very effective in addition to the report module is very accurate and allows you to export the information either in excel or work it in PowerBI

Nachteile:

The only thing I can say that the application is bad is the customer service, the technical support is very late as the salespeople, we reached a point where we almost suspended the license for not having an offer for the renewal of In the same way, although the license price is very accessible, it is necessary to buy a license for each user and also for the flow created.

Great Workflow Solution

Kommentare: Overall, i was satisfied with the level of productivity i got from using this software alone. Especially in a small/medium company. I have to say that I really did not experience any unforeseen crashes, the software also responds quite well to changes ( except upgrades, it was terrible), the workflows have to be checked after each upgrade because sometimes, they break.

Vorteile:

I used ProcessMaker for a year but in 2 different companies and under 2 different licences and the following features were the most appealing to me. 1. The layout was familiar from the word go - ProcessMaker utilizes an almost email like generic layout which made it easy for me to understand it, use it and implement it. There is a section for drafts and even one for inbox. 2. Allows easy tracking and workflow management because of how the folders are split out hence a positive addition for the business as a whole - you are able to view due dates at first glance, see prioritized tasks and have a real time snapshot of where your project is.. 3. It is not the hardest tool to use, in fact it's actually quite easy - ProcesMAker actually utilizes the drag and drop feature that is a very familiar feature as computer OS systems also have it, using it for the first time does not feel like it's the first time. 4. Since it's a cloud software, you can access all your data on several devices and different locations as long as you have a connection. This is very convenient. I also noticed that sometimes, I did not have to be logged into the company network to access my data. 5. It works well, smoothly and feels good to use.

Nachteile:

I think the license is a bit expensive and if the company is big then this is a revenue drain. The problem is that the license is on a per user basis. A product that requires so many licenses ultimately slows down the business, spare licenses would help alleviate this problem but I have not seen the initiative yet. Performance of individual users within the software is also greatly affected by how hard it is to create reports, a user needs to take time and understand the software before he/she can perform reports. The user interface, even though familiar , feels a little bit outdated and could use an upgrade or a make-over. Lastly, when you run into issues, customer support is not the best, could be improved. Broken workflows area a lot to fix and usually happen after a system upgrade, this could be improved.

Review On Processmaker

Kommentare: Overall experience. Okay, I would like to say about their support. Their support is fantastic and very quick. But the problem I faced in migration. Even they support for migration also but from different version to other version data migration is not possible. Processmaker should develop one stable version like 3.0.1.8 and also provide data migration from lowest version to the newest version.

Vorteile:

This software is good where the user or company only needs to computerized their paperwork. Processmaker should add the capabilities for CRM -> Projects, Leads, Quotations, etc.

Nachteile:

Every feature Processmaker includes is good and I almost use all features. All features are important and depend on workflow requirement. In some workflows, email feature is a very important mean while other workflows have other features that are important than email.

Good for end user, Bad for reporting and case tracking

Kommentare: Migrating the different process in the company about financial and open cases.
For example, the process for request access to IT, is in ProcessMaker, and reduce the time for response and the user can track the ticket approved

Vorteile:

Easy for use, principal for the end users and Administrators. The easy development the different process in the company. ProcessMaker help us to safe the planet, migrating the paper to digital forms

Nachteile:

The reports, is more easy create reports in other program compare with the reporting environment in the system and the part of case tracking is very dificult.

Feature rich and easy to user BPMS

Vorteile:

Fully fledged BPM platform with complete toolset for defining processes, designing forms and integrating with external systems. Well documented APIs (both JavaScript and PHP) and easy to use user portal.

Nachteile:

Even though user portal is fully functional, UI/UX could be improved by incorporating modern SPA technologies.

Powerful customization, many bugs

Vorteile:

ProcessMaker allows you to customize most aspects of your processes including the forms, the underlying logic, and email notifications. If you are asked to create a complicated system, it can probably keep up with you.

Nachteile:

When we tried to use many of the features we discovered that there were bugs in those features. When I first setup a process, I had about 10 confirmed bugs in their bug tracker. It takes 6-12 months for bugs to get fixed in my experience and every time they release a minor update it fixes one of the bugs and adds a new one. For example, the search feature has been broken for several months now, so users have to use the reporting module to search for past cases. It runs much slower than the built in search.

Feedback on purchase and installatio of ProcessMaker BPM Software

Kommentare: Experience is good so far but requires training of users which could have come helpful with license purchase - additional approval to fund training of users is being sought to bridge this gap.

Vorteile:

Contracting process and support for onboarding Easy of setup

Nachteile:

Scarce local support Training credits not available with purchase as with other solution providers such as IBM, Microsoft etc.

Dgital Transformation

Vorteile:

We start with version 3.x, easy to implement

Nachteile:

Version 4.x had a paradigm shift, which makes deployment and development difficult

ProcessMaker experience

Kommentare: Started to used for quality process, connecting franchises and vendors to validate changes.. it was really usefil as we could engage several stakeholders that before had a very manual process.. process timings wer reduced from 30 days to less than 2 The interface is very web basic, but it has helped us significantly in our digitalization and process oriented journey

Vorteile:

Very open BPM platform, can be connected to multiple platforms

Nachteile:

Usability, ease of use is reasonable but a little updated

ProcessMaker

Kommentare: Overall a good product for its productivity and highly trained support staff. User interface for administration and users is easy to learn.

Vorteile:

For integration workflows it is the best tool in market. Quick and fast working model and you can have finished your tasks in a jiffy. Documentation is complete and elaborative for PHP and JavaScript.

Nachteile:

Debugging is bit tricky and not so good integrated module for third party. Local training is not available like other products in market

Flexible Workflow Software

Kommentare: 1. Excellent experience overall.
2. The workflow software can be used for real time, quick turnaround time, operational transactions.
3. If designed well, the workflow software can even replace an ERP system.

Vorteile:

1. It is standardized, yet flexible. 2. It has many features that can compete with normal software development. 3. Workflows can be developed quickly. 4. It has a community version that allows a prospective user to try out various features before committing to purchase the commercial version. 5. The technical support team is very responsive. 6. Very reliable architecture. Does not crash.

Nachteile:

1. It is not a workflow software that can be developed by end users. There are some others that can be done that way. 2. The more skilled one is at programming, esp. PHP and JavaScript, the better the usage of ProcessMaker's features.

ProcessMaker Review

Kommentare: We have managed to create workflows and approval for the optimization of times and responses of our company and our IT department. In general, the tool meets our expectations and satisfies the needs of our CIO and other employees.

Vorteile:

I like how to optimize processes, in our company we use it for purchasing processes, we have created flows with our process architect that help in the approval of purchase orders.

Nachteile:

What hinders us is to depend on an architect for the generation of the flows, it would be excellent if modifications can be made at the application level without needing the accompaniment of a specialist. For the rest it is a very good tool.

Excellent Innovation

Kommentare: Approval workflow is something that plagued my organization for long but now, we use Processmaker to even give and seek approvals across geographical borders. Its awesome.

Vorteile:

This is the best approval workflow software you will ever find. It saves us the stress of printing documents such as memo and taking it round offices for concurrence or approval. Process maker does the routing, excellent!

Nachteile:

The fact that I have to save draft all the time so I don't lose my work. Let it start saving automatically and we will be good. It also logs out in a very short time.

Improved bpmn workflow

Kommentare: I've been using processmaker since version 2.5 to 3 and it was excellent in converting business process model to automation. We've been using it to create credit card process, personal loan, account opening and home loans that can cater millions of applicants and it cut our time, costs and made applications faster for customer. The system is easy to integrate with other systems, now with API it's easier. It's easy to use provided with the wiki site and the customer support is top notch, they have forum that community of users help you with your problems

Vorteile:

It's easy to use and well documented. Almost proper features are integrated with the system and now uses API

Nachteile:

Form cannot be designed the way you want but less is more right? Old versions have slowness issue but fixed in the latest version

Easy, Fast And Flexible

Kommentare: This tools is easy to learn, fast to create flows and flexible. We do put our own code to provide better logic to each process and reach our clients requirements which makes our process take a bit longer to be complete, but at the same time it allows us to complete them however we need. Their support is pretty good. We have had a few extended periods of response, but nothing serious.

Vorteile:

It is a very flexible platform that adapts to you business instead of the business having to adapt to the platfomr.

Nachteile:

Its connection time and lack of warning that you have been disconnected. In various occasions I have been disconnected and I keep working and nothing is been saved.

Performance issues with Ver 3.x

Kommentare: Average

Vorteile:

look and feel- the upgraded apperance is more appeling

Nachteile:

Existing performance issues for big processess without work around; and recurrenet, inconsistent errors with Chrome and Internet Explorer.

This is a good platform for creating BPM projects but it's too costly.

Kommentare: It,s a good BPM software. The work flow and form generation, user authentication, less coding are good but i face some big problem Which i describe below First one - expanding grid in horizontally-'if i have multiple fields in a grid then grid expand horizontally and generate a scroll bar which is not a user friendly structure. Please Solve this issue. Second one - your formulas for grid fields i.e. when we divide two grid field and outcome is decimal number then the formula property round off the decimal fields i.e. if outcome is 2.4 the it show 2 and outcome is 2.6 then it show 3'. Its a very poor outcome of formula property. If any project not required rounding of numbers so what the developer do. Think of it. Third one - your form looks and feel is very poor. All the fields are align vertically. We cannot arrange them as desired. Fourth one - we cannot refresh the browser cause when we change some code on form and we want to see the output the we have to go at designer tab and select the project and the go step by step on that page for output. These steps are taking too much time and make processmaker performance down also developer performance. Please resolve this issue. All these problem i have faced in Processmaker 2.8 community version. The overall opinion of mine is that this BPM software is not suitable for complex requirement, only for plain and straight requirement. I'm Sorry for my wording, if anyone hurt. Please resolve these issues so processmaker can work better. Thanks
Pratyush Kumar Dubey

Automation made easy

Kommentare: we have reduced the use of papers. Processes are being automation and this has led to reduced cost of printing

Vorteile:

The ease of use and ability to customize to suite need

Nachteile:

The bug that swaps variable during the flow of a case

My Review

Kommentare: It has been a huge cost saving project and value-adding project to the organization

Vorteile:

Its ease of use and Process Reusability is top notch

Nachteile:

It's sensitivity to external services. The platform depend has a lot of vulnerability to external services failures

Nice Product that do helps us a lot

Kommentare: We have been using ProcessMaker for our business workflow in different departments for the past 2 years. It has been giving us a lot benefit when talking about managing process and monitor the status of workflow. Thanks to this product.

Good Program in Workflow

Kommentare: its really good program just need pet training for use also need to make it low cost

Vorteile:

Work Flow is The Perfect - start up company also will be very useful for it - its easy to control the employees time sheets and Absences

Nachteile:

Over Cost Per Month for 100 employees, not every one can use the work flow designer easy ,we have to make team and start give them training how to use the program

Simply amazing!

Kommentare: I love this software! It's full featured and does exactly as it promises. The walk-throughs are great too and the wiki details are out-of-the-box helpful. Great job.

I didn't rate the support because I'm still on the community edition but taking a quick look at the community forum, it feels like support would be there if I needed it. As a side note... I did have some initial challenges with the install as it takes some technical skills I don't have and the CEO got wind of it and reached out to point me in the right direction with a link to some auto installers - https://bitnami.com/stack/processmaker - the one I used worked perfectly and I was up and running in 4 minutes.

Vorteile:

Features do what I need them to do

Nachteile:

Could use some design elements on the Workflow icons that may help visually differentiate tasks

It's a very useful and helpful software.

Vorteile:

I don't need to write a lot of code ,PM did lot of things instead and if not; there are a really good APIs and documentations. and I like how I can create email template as I want.

Nachteile:

I think it has a weak point in reporting, i wish if i could get a sufficient reports about processes.

Great software

Kommentare: Me and m team thinks this is a great software ..its something like opensource SAP. At Start it was a little difficult. new REST API is great move taken by company.

Vorteile:

Easy to use . Visual interface of the process designer

Nachteile:

Currently supports only MySQL database .

Great workflow product

Kommentare: Very good so far. I'm really looking forward to rolling out across our University.

Vorteile:

API Integration was a must-have for us. Our previous workflow product did not have API integrations and thus, could not execute commands to other systems.

Nachteile:

Steep learning curve. Still requires IT intervention (milage may vary from company to company)