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Über ProcessMaker

ProcessMaker ist spezialisiert auf Enterprise-Business-Process-Management-(BPM-) und Workflow-Software, die vor Ort und in der Cloud verfügbar ist.

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Vorteile:

The software makes manual processes faster. The software can be customized to suit business need and it enhancement on already built processes is very easy.

Nachteile:

Hard to add new process. However, there is a bit difficulty to add new process.

Bewertungen zu ProcessMaker

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,2
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,2

Weiterempfehlungsquote

8,3/10

ProcessMaker hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 175 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (175)

Diego
Diego
Regional Procurement Coordinator in El Salvador
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Process Maker Best Workflow Platform

5,0 vor 5 Jahren

Kommentare: The platform has helped us a lot, we have created around 3 different flows and it has never given us any inconvenience that could not be fixed with some changes in user permissions, so I give my recommendation of the platform 100% Apart from this, the platform allows you to incorporate an unlimited number of users and the fact that the platform is designed in a web environment, which allows you to have access to the tool from any device and in case there is little, it has a mobile application. which allows you to have immediate and available access at any time

Vorteile:

the use of the application is quite easy, knowledge of it is not necessary for the administration of the application, approvals and flows are quite friendly, and the best thing about the tool is the cost-benefit, process maker has come to facilitate our work on a daily basis, we use it to create an approval of the flow of purchases at a regional level and it has been very effective in addition to the report module is very accurate and allows you to export the information either in excel or work it in PowerBI

Nachteile:

The only thing I can say that the application is bad is the customer service, the technical support is very late as the salespeople, we reached a point where we almost suspended the license for not having an offer for the renewal of In the same way, although the license price is very accessible, it is necessary to buy a license for each user and also for the flow created.

Nothando
Nothando
Business analyst in Südafrika
Verifizierter Nutzer auf LinkedIn
Bankwesen, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Workflow Solution

4,0 vor 3 Jahren

Kommentare: Overall, i was satisfied with the level of productivity i got from using this software alone. Especially in a small/medium company. I have to say that I really did not experience any unforeseen crashes, the software also responds quite well to changes ( except upgrades, it was terrible), the workflows have to be checked after each upgrade because sometimes, they break.

Vorteile:

I used ProcessMaker for a year but in 2 different companies and under 2 different licences and the following features were the most appealing to me. 1. The layout was familiar from the word go - ProcessMaker utilizes an almost email like generic layout which made it easy for me to understand it, use it and implement it. There is a section for drafts and even one for inbox. 2. Allows easy tracking and workflow management because of how the folders are split out hence a positive addition for the business as a whole - you are able to view due dates at first glance, see prioritized tasks and have a real time snapshot of where your project is.. 3. It is not the hardest tool to use, in fact it's actually quite easy - ProcesMAker actually utilizes the drag and drop feature that is a very familiar feature as computer OS systems also have it, using it for the first time does not feel like it's the first time. 4. Since it's a cloud software, you can access all your data on several devices and different locations as long as you have a connection. This is very convenient. I also noticed that sometimes, I did not have to be logged into the company network to access my data. 5. It works well, smoothly and feels good to use.

Nachteile:

I think the license is a bit expensive and if the company is big then this is a revenue drain. The problem is that the license is on a per user basis. A product that requires so many licenses ultimately slows down the business, spare licenses would help alleviate this problem but I have not seen the initiative yet. Performance of individual users within the software is also greatly affected by how hard it is to create reports, a user needs to take time and understand the software before he/she can perform reports. The user interface, even though familiar , feels a little bit outdated and could use an upgrade or a make-over. Lastly, when you run into issues, customer support is not the best, could be improved. Broken workflows area a lot to fix and usually happen after a system upgrade, this could be improved.

Eric
Associate Director in USA
Hochschulbildung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Ok tool that was not what we needed | Ended up abandoning

2,0 vor 5 Jahren

Kommentare: I did not like it. I was forced to adopt the platform because C-Level execs saw demo and then said we need this. Tasked with migrating a code base from another institution to our operations was already a arduous process, but then it only worked on PM2.5x migrating to 3x was going to require an extended effort that I could not implement due to the changes in the software (that were for the better).

Vorteile:

Visually architect a workflow/business process.

Nachteile:

I started training for PM2 and attempted to rework an add on from another campus for our workflow. I found the development process to be tedious and unncessarily complicated due to the multiple layers involved in the stack: PHP (old outdated library too), triggers for db's that operate independently of the PHP code. Old libraries like Gulliver that were a tad buggy. To compound things in order to make PM actually useful in the enterprise we had to purchase the support contract, which in itself wasn't very supportive.

Douglas
Automation RPA in Costa Rica
Finanzdienstleistungen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good for end user, Bad for reporting and case tracking

5,0 vor 5 Jahren

Kommentare: Migrating the different process in the company about financial and open cases.
For example, the process for request access to IT, is in ProcessMaker, and reduce the time for response and the user can track the ticket approved

Vorteile:

Easy for use, principal for the end users and Administrators. The easy development the different process in the company. ProcessMaker help us to safe the planet, migrating the paper to digital forms

Nachteile:

The reports, is more easy create reports in other program compare with the reporting environment in the system and the part of case tracking is very dificult.

Kostas
CIO in Griechenland
Versorgungsunternehmen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Feature rich and easy to user BPMS

5,0 vor 5 Jahren

Vorteile:

Fully fledged BPM platform with complete toolset for defining processes, designing forms and integrating with external systems. Well documented APIs (both JavaScript and PHP) and easy to use user portal.

Nachteile:

Even though user portal is fully functional, UI/UX could be improved by incorporating modern SPA technologies.

Pius
Technical Account Manager in Nigeria
Bankwesen, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Feedback on purchase and installatio of ProcessMaker BPM Software

4,0 vor 4 Jahren

Kommentare: Experience is good so far but requires training of users which could have come helpful with license purchase - additional approval to fund training of users is being sought to bridge this gap.

Vorteile:

Contracting process and support for onboarding Easy of setup

Nachteile:

Scarce local support Training credits not available with purchase as with other solution providers such as IBM, Microsoft etc.

Fadi
Head of IT Department in Jordanien
Verifizierter Nutzer auf LinkedIn
Metallabbau, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Product easy to use.

5,0 vor 6 Jahren

Vorteile:

Has a solution for every thing, if not there a lot of work around techniques to get your job done, the wiki page is just awesome you can find what ever you looking for thanks for the documentation team , great user experience and easy integration with other products. on the other hand the case history is a feature to track where the job is stuck backup and restore is easy to use over all I like it very much you don't have to be a skilled developer to get your task done, I would recommend if you enhance the form builder page with more tools, over all estimate excellent product I recommend it.

Nachteile:

based on my experience using process maker when you fill a from and save it to draft then reopen it all the filed which been filled is gone so If I for example spending 10 min to fill a custom from then for any reason the computer crashed it saved the form with no data on it I believe there's a work around on this situation but Ill prefer to have an auto save so I keep my word saved what ever happens, on parallel task if some one toke the lead the other person has no idea if he got the case or not I recommend to keep the task even if some one has processing it , in order to track it, also on expire date the should be some kind of notification one the expiration date is approaching other that those every thing is great. thank you process maker team you did a great job.

Muhammad Adil
Muhammad Adil
Technical Analyst in Pakistan
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ProcessMaker

5,0 vor 3 Jahren

Kommentare: Overall a good product for its productivity and highly trained support staff. User interface for administration and users is easy to learn.

Vorteile:

For integration workflows it is the best tool in market. Quick and fast working model and you can have finished your tasks in a jiffy. Documentation is complete and elaborative for PHP and JavaScript.

Nachteile:

Debugging is bit tricky and not so good integrated module for third party. Local training is not available like other products in market

Frank
Frank
Senior Software Engineer in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ProcessMaker - easy to use, flexible, highly customizable

5,0 vor 6 Jahren

Vorteile:

The best part of this software is the form designer. It's highly flexible and can easily be used to create complex forms. Another thing is the documentation. It's rich, extensive and very valuable to both beginners and advanced users. Another thing is the great support. The few times I've had to contact support, their response was fast and very helpful

Nachteile:

While the form designer (dynaform) is very useful, I think it's become more complicated to format using it than in earlier versions of the software. I occasionally experience some lagging when I try to design very complex workflows. I also think the interface looks dated and needs some updating

Artemio
Artemio
Owner in Mexiko
Verifizierter Nutzer auf LinkedIn
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Dgital Transformation

5,0 vor 3 Jahren

Vorteile:

We start with version 3.x, easy to implement

Nachteile:

Version 4.x had a paradigm shift, which makes deployment and development difficult

Salman
Application and Systems Analyst in Saudi-Arabien
Versorgungsunternehmen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review On Processmaker

3,0 vor 5 Jahren

Kommentare: Overall experience. Okay, I would like to say about their support. Their support is fantastic and very quick. But the problem I faced in migration. Even they support for migration also but from different version to other version data migration is not possible. Processmaker should develop one stable version like 3.0.1.8 and also provide data migration from lowest version to the newest version.

Vorteile:

This software is good where the user or company only needs to computerized their paperwork. Processmaker should add the capabilities for CRM -> Projects, Leads, Quotations, etc.

Nachteile:

Every feature Processmaker includes is good and I almost use all features. All features are important and depend on workflow requirement. In some workflows, email feature is a very important mean while other workflows have other features that are important than email.

José
Application Support Manager in El Salvador
Informationstechnologie & -dienste, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

ProcessMaker Review

5,0 vor 5 Jahren

Kommentare: We have managed to create workflows and approval for the optimization of times and responses of our company and our IT department. In general, the tool meets our expectations and satisfies the needs of our CIO and other employees.

Vorteile:

I like how to optimize processes, in our company we use it for purchasing processes, we have created flows with our process architect that help in the approval of purchase orders.

Nachteile:

What hinders us is to depend on an architect for the generation of the flows, it would be excellent if modifications can be made at the application level without needing the accompaniment of a specialist. For the rest it is a very good tool.

Lennin Geovanny
Systems Engineer in Kolumbien
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The best bpm on the market

5,0 vor 5 Jahren

Kommentare: With processmaker we implemented some solutions for the municipal administration and we had a success, we managed the pqrd of the city and the platform responded in all aspects, the technical support has been made using this tool, we have been able to adjust the requested changes for the client

Vorteile:

It is easy to install, has a good documentation online, allows you to install a free version to test it before buying, streamlines the development and implementation of solutions, safe, reliable, friendly, generates reports agile and easy

Nachteile:

migration from version 2.8 to 3.x is complex, in version 3 several features were removed that were previously free and are now part of paid plugins, which does not allow testing before you can decide whether to buy or not

Dave
Director Sales Ops in USA
Öl & Energie, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy-to-use System for automating forms and data entry

4,0 vor 5 Jahren

Kommentare: ProcessMaker has allowed us to take our old, manual processes and automate them. This has made the processes faster, more efficient and more accurate. The workflow logic means that things don't slip through the cracks as much anymore, because forms are automatically routed to the right people.

Vorteile:

The ability to make previously manual processes MUCH more efficient and accurate.

Nachteile:

ProcessMaker implementers used modules that we don't have access to, so we are reliant on them to make most changes.

Henry
Process Maker Developer in Nigeria
Bankwesen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

My Experience with Process Maker Software

4,0 vor 5 Jahren

Kommentare: The solution has saved cost for my organization and has improved our turn around time.

Vorteile:

The software makes manual processes faster. The software can be customized to suit business need and it enhancement on already built processes is very easy.

Nachteile:

The fact that some codes written in old versions of the application will need to almost be written again upon upgrade to a new version.

Ariel
Web Developer in USA
Informationstechnologie & -dienste, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great support

5,0 vor 4 Jahren

Kommentare: Great experience

Vorteile:

This software is user-friendly. It helps us to keep a record of everything in the organization

Nachteile:

The only thing that I don't like is that there are so many updates

Robin
Director of Technology in USA
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ProcessMaker Workflow

4,0 vor 5 Jahren

Kommentare: Quickly transports forms

Vorteile:

Ease of use and quickness of filling out and approving forms

Nachteile:

We need to be able to check in partial orders.

Maimuna
Software Developer in Nigeria
Bankwesen, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Automation made easy

5,0 vor 5 Jahren

Kommentare: we have reduced the use of papers. Processes are being automation and this has led to reduced cost of printing

Vorteile:

The ease of use and ability to customize to suite need

Nachteile:

The bug that swaps variable during the flow of a case

Victor
Software Developer in Nigeria
Bankwesen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

My Review

4,0 vor 5 Jahren

Kommentare: It has been a huge cost saving project and value-adding project to the organization

Vorteile:

Its ease of use and Process Reusability is top notch

Nachteile:

It's sensitivity to external services. The platform depend has a lot of vulnerability to external services failures

Stephen
Lead Consultant in USA
Finanzdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Have worked with Processmaker for years now, great product and great company

4,0 vor 6 Jahren

Vorteile:

Procewssmaker is a very powerful workflow management tool. Easy to create even complex streams very quickly. One of the nicest things is the ability to get started with the Open Source version of the tool before purchasing a commercial license.

Nachteile:

In the many years that I've been involved with Processmaker, I can't think of anything negative to say.

Ray
CEO in Kanada
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Simply amazing!

5,0 vor 7 Jahren

Kommentare: I love this software! It's full featured and does exactly as it promises. The walk-throughs are great too and the wiki details are out-of-the-box helpful. Great job.

I didn't rate the support because I'm still on the community edition but taking a quick look at the community forum, it feels like support would be there if I needed it.
As a side note... I did have some initial challenges with the install as it takes some technical skills I don't have and the CEO got wind of it and reached out to point me in the right direction with a link to some auto installers - https://bitnami.com/stack/processmaker - the one I used worked perfectly and I was up and running in 4 minutes.

Vorteile:

Features do what I need them to do

Nachteile:

Could use some design elements on the Workflow icons that may help visually differentiate tasks

Juan
It Manager in Kolumbien
Einzelhandel, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Awesome, using pm for critical it processes

5,0 vor 7 Jahren

Vorteile:

GUI is the most that I like, is so easy to use and present for common users so the visualization allows you to deploy processes

Nachteile:

The community is not so strong sometime you have to look for explanations and ways to solve issues and documentation or community support is low

Ann
FPQP and office manager in USA
Finanzdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

ProcessMaker Workflow Software

4,0 vor 6 Jahren

Kommentare: The overall experience was very positive and with a bit more time and actual usage of this product may be one of the programs we may upgrade to in the future if not cost prohibitive.

Vorteile:

We tried this product on a trial basis as we are comparing it to other workflow products we currently use to see if it has better and easier capabilities.

Nachteile:

We did note that ProcessMaker Workflow does offer a bit more accessible and easier methods of establishing the workflows than what we are currently using. ProcessMaker Workflow does seem to be a bit more intuitive.

Adebimpe
Software Tester in Nigeria
Bankwesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Processmaker Review

4,0 vor 5 Jahren

Vorteile:

The software is very easy to use, as the workflow is highly simplified

Nachteile:

The graphics quality and monotonous methods

Peter
manager in Japan
Elektrische/elektronische Fertigung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The software is really powerful! It helps us improve our work process and customer experience!

5,0 vor 6 Jahren

Kommentare: The software help me clarify my work progress and help improve my client experience!

Vorteile:

Powerful functions! And offer community edition for startup companies. It is really useful and powerful. I am planning to put all my process on it.

Nachteile:

I would suggest the development team could provide more tutorial or other video training course. I did have difficulties in learning the operation of the software.