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Über 365villas

Immobilienverwaltungssoftware mit umfassenden Funktionen, moderner Nutzerfreundlichkeit und überzeugendem Wert in einem.

Erfahre mehr über 365villas

Vorteile:

Pluses - the product is quite modular and the only product in the market place that is priced that way. This is not an easy thing to do as a developer, so I'm impressed to start off.

Nachteile:

I have a little trouble understanding the rates at times, but I'm getting there.

Bewertungen zu 365villas

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,8
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,7

Weiterempfehlungsquote

9,1/10

365villas hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 166 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (166)

Taylor J.
Taylor J.
Chief Executive Officer in Bermuda
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy & effective to use PLUS an outstanding support team to help you along the way!

5,0 vor 3 Jahren

Kommentare: Our company had recently switched from a different PMS system to 365Villas and we couldnt be happier. The product and its interface is very easy to understand and extremely easy to use. Not to mention the options are limitless! Our experience with the team at 365Villas has been nothing short of amazing! The transition, onboarding and the ongoing support has been greatly apprecited and everything has been seamless. Our account manager and all the team members that have helped us thus far have all been extremely patient in answering all of our questions and making sure that we understand the full capacity of the system and its add-ons. They have even gone a step further to show us all of the ins and outs of the specific channels that we are connecting to, to make sure that we are using them to their full potential - This is something that we didnt have in the past and we greatly appreciate! I would 100% recommend 365Villas! Thank you 365Villas, you have a client for life!

Vorteile:

365Villas has released a new, very user friendly interface for their PMS software which makes it easy to manage properties while on the go. Also, the responsiveness and dedication of the representative and support team remains unmatched!

Nachteile:

There are many add-on options to the software. This is not really a con as you use what you need. You can add on to you subscription as you need, but there is a fee.

Antwort von 365villas.com

vor 2 Jahren

Dear Taylor, We are very grateful for this thoughtful review. Thanks for taking the time. It's a pleasure to have you and your team with us. The 365Villas Team

Ben
General Manager in UK
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

A flexible and dynamic package suitable for all our apartment and villa rental administrative needs

5,0 vor 2 Jahren

Kommentare: The support staff are friendly and accessible, they are quick to respond in the case of any issues. We have always had a good relationship with the 365 Team who seem genuinely eager to help.

Vorteile:

Dynamic, updated regularly, easy to use, quick, functional

Nachteile:

It would be interesting to know how we could use the package for more of our invoicing needs, rather than running a separate package, but I appreciate it is not an accounting package.

Antwort von 365villas.com

vor 10 Monaten

Dear Ben, Thanks for the wonderful review. Regarding invoicing, the system caters extensively to booking invoicing and owner invoicing needs. Everything is automated in accordance with settings choices. We think you are referring to bespoke stand-alone invoices for miscellaneous needs. If so, these can be generated from the Expense and Cashflow Management section of our Integrated Accounting module. We are also in the process of implementing a lot of enhancements in this general area, so will reach out to you for specific suggestions. Thanks, The 365Villas Team

Wallace
Owner in USA
Gastgewerbe, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

365Villas helps with integrations

5,0 letzten Monat Neu

Kommentare: The training was very thorough. The trainers were very knowledgeable.

Vorteile:

Integrates with multiple channels and with my website.

Nachteile:

Some of the integration with payments for VRBO is a bit clunky. There are not any help tools to reference. The setup did not have a test environment.

Jan
Owner in Deutschland
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

industrie's leading software - A nightmare

1,0 vor 5 Jahren

Kommentare: It was a nightmare. Nearly every time we received a new deadline when our website should work properly. Deadlines were displaced without clear communications to the customer. Although their product without multilanguage functionality was useless for us and it was definitely not our fault that it was not working, we were supposed to pay nearly the full amount. I have spoken with other customers that are having same problems and these guys are still calling their selves as world's leading solution in that market... That's ridiculous

Vorteile:

- Some employees really tried to help us. - Sales presentation is really good

Nachteile:

- their software especially the WordPress website is not ready to be sold as a product that is working properly. - the WordPress theme is full of bugs - the multilanguage function is not working - most of the time I was writing translations and bug lists - communication with the team was not working. Waiting for feedback for more than a week although there were a lot of problems with our project - always delay in delivering or bug fixing - no confession about their missing delivery of a working product - cooperation partners like Rentals United did not work as promised

Antwort von 365villas.com

vor 5 Jahren

97.5% of our reviews are very positive. Here is a copy of the German website Jan Kramer is supposedly so upset about: http://krame22.websites.365villas.com/de/ It's a new theme. We made clear at the start it would take time to deliver everything in German - which we did. After his trial, Mr Kramer confirmed he liked our functionality better than what he could find in Germany or his current PMS and was willing to wait. Mr Kramer is actually upset because he signed up to Rentals United thinking they'd connect to a German channel he wanted. When this turned out otherwise, he demanded refunds from us both. This matter had nothing to do with us. Nonetheless, we still tried to help him. Mr Kramer seems to be a start-up with little activity. He has held the threat of this review over us to try to extort a refund when none is due. We refused to bow to it. He also made many legal threats. None has materialised. Other providers should beware before partnering with Mr Kramer.

benni
owner in Thailand
Freizeit, Reisen & Tourismus, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

great support

5,0 vor 4 Monaten

Kommentare: Great software that has everything for holiday rentals, support is fantastic and they go above and beyond to help sort it for you

Vorteile:

Easy to use once you get familiar with it, has all the functions you need for short term holiday rentals

Nachteile:

no live chat for small issues with instant help, sometimes I just need to ask a quick question or help find a specific section to quickly get it done, need to email and wait.

Giulia
General Manager in Italien
Gastgewerbe, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Usability and Reliability

5,0 vor 2 Jahren

Kommentare: To be honest I'd like to use 365villas but I had to stop the on boarding process, becouse of problems with my old website, which had made my needs higher and than 365villas price to high for me, during
this pandemic period, when market is uncertain and unstable....

Vorteile:

Easy of use, without any doubt! Intuitive, easy to use, well organized and smooth onboarding. The person who assisted me in on boarding is reliable and well organized!

Nachteile:

Usability, and there are all the desired Features!

Antwort von 365villas.com

vor 2 Jahren

Dear Giula, Thanks so much for the thoughtful review. Your kind words about the ease-of-use of our platform and the quality of our support mean a lot to us. We work hard on them both. We are sorry for the stress the pandemic is putting on your business and we hope to have the pleasure of servicing you again. For other reaaders: 365Villas is the only platform on the market that not only offers different plans and pricing based on portfolio size, but also offers more niche and sophisticated functionality in flexible bolt-on option packaging. This means users pay only for what they need at any point in time. As of yet, no completing platform offers as much flexibility or control in finding the right balance between spend and functionality for your unique business needs. Regards, The 365Villas Team

Isaias
DIRECTOR in Spanien
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Very useful

5,0 vor 10 Monaten

Vorteile:

The reports are really useful, its connection and sync with Rentals United is very accurate. The contact with our Account Manager, [sensitive content hidden], its fluent and very efficient. The software is perfect to manage many properties and its good value for moneyI recomend!

Nachteile:

They are constantly imporving different areas and I believe that some need (and will) to be further improved: - Pricing setting- Housekeeping Report- Introducing and erasing "notes" in the check in report

Antwort von 365villas.com

vor 9 Monaten

Dear Isaias, Thank you very much for this thoughtful review, which we greatly appreciate. Yes, innovation never stops and we constantly seek to improve and enhance our already comprehensive platform. We're delighted to know it is making a difference for you and your business. Regards, The 365Villas Team

Sarah
Villa Specialist in Barbados
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Comprehensive Product with Great Support

5,0 vor 6 Monaten

Kommentare: The software is comprehensive and the 365villas team are easy to work with.

Vorteile:

365villas provides a full service software that suits our Caribbean based business. The 365villas team are knowledgeable, efficient and easy to work with.

Nachteile:

It has taken longer than we expected to integrate into our website, but we can't fault the team on their assistance.

Nikoletta
CEO in Spanien
Gastgewerbe, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great system, recommended

5,0 vor 10 Monaten

Kommentare: Great experience

Vorteile:

i love that the owners can have access to 365 villas, its very important with the trust building.

Nachteile:

nothing to mention for the moment everything goes well

Antwort von 365villas.com

vor 10 Monaten

Dear Nikoletta, Thanks so much for the kind review. It's always pleasure to see professionals like you come onto our platform and do so well with it so quickly. Any good PMS is always going to be very comprehensive, yet you on-boarded and were up and running in just over a few weeks. This included also your direct Airbnb connection and the channel manager. Way to go! We look forward to the continued partnership and, as you know, we're here for you whenever you need us. The 365Villas Team

Ian
Managing Director in Bahamas
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Complete turnkey solution

5,0 vor 4 Wochen Neu

Vorteile:

Website templates with booking engine and payment gateway all in one.

Nachteile:

Minimal design control over booking engine specific components.

Elizabeth
6/19/2015 in USA
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Best Solution for Our Lodging Businesses!

5,0 vor 5 Jahren

Kommentare: AWESOME. Just great. Sure, a couple things could be improved, but 365 is head and shoulders above all of the competition. They have a useful, modern product and a helpful, responsive staff. We are very grateful to have found them.

Vorteile:

There are so many great things about 365. I did a TON of research on different CRM options before settling on 365villas. We are a 14-unit vacation cottage business, and for us 365 was the best by far. They are a breath of fresh air. 365villas does all the things that you'd expect of a modern lodging CRM: calendar sync, online booking from your website, billing, contracts, email management and automation, promotion codes, etc. It is set up with automation and simplification in mind. Many competing companies look shiny and new on their sales website, but the feel and function of the user experience is straight out of the '90s. Not so with 365villas, which operates and feels completely modern, both for the business owner and the guest/customer. Another common pitfall that I discovered with other CRMs is that hidden fees appear only after you are well into your trial. It's common to charge fees for calendar sync or channel bookings, although these fees aren't mentioned in the sales process. Thankfully, 365villas has been completely above-board. While not cheap, it is reasonably priced and what you see is what you get. The simple channel calendar sync is included in the price. Works great for us! Most of all, I'm impressed by the people at 365villas. They respond quickly & thoughtfully to questions. They consistently show willingness to engage - and actually solve! - issues we mention. They clearly care and keep working to improve. Thank you, 365villas team!

Nachteile:

I've heard that a QuickBooks sync and an app/better mobile experience are on the way. We are very much looking forward to both. Hopefully the sync solves our long-time (from way before 365) headache of having to manually associate income to the correct cottage within QuickBooks. For us, two improvements would be of tremendous benefit: 1. I wish that there were a good way to handle group bookings! We get plenty of groups booking multiple cottages under one reservation. In the current system, a family group renting 5 cottages must sign 5 different (nearly identical) contracts, pay 5 deposits, pay 5 final payments, get 5 sets of automated emails, etc. 2. Payment collection could improve. We typically receive bookings months in advance, so we take a deposit upfront and a final payment before arrival. 365 automates this, which is great! However, if somebody books a cottage for next Tuesday, the same deposit and first payment are still automatically charged separately. There is no way to customize the individual guest's payment schedule. Payment collection would also be hugely improved if 365 stored the guest's credit card number so that we could manually charge it upon their departure. Guests expect you to store their card and run it when they check out, as hotels do, and most guests are confused by the fact that they have to give us their credit card twice.

Peter
Operations in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

365villas Fits Like A Glove. Look no further.

5,0 vor 4 Jahren

Kommentare: We are an owner-operated portfolio of branded properties. Prior to selecting 365villas, we expected to triple our growth in 2020. We will far exceed these growth goals. 365villas is strategically and operationally foundational to our growth strategy. We are now planning to acquire 2 to 3x more properties over the business goals for 2020.

Vorteile:

I typically do write reviews. They earned this excellent review. On a scale of 0-10 stars. 1. The People at 365. 12 stars. 2. Intuitive ease of use. 12 stars. 3. Functionality. 9.5 stars. 4. API Integration. 13 stars. 5. 3rd Party Partners. 12 stars. My wife and I knew nothing about on-boarding an enterprise software system. I barely use MS Office. We dove in and started learning. Put the time in. Don't gloss over anything. Learn it in the order they direct you to learn it. Don't skip ahead. Decide to be a power user. Every day we reach a new milestone. Every day our business gets smarter. Easier to operate. We were closing bookings a week I believe. This was less than 15 days ago. We are not power users...yet. However... at every daily milestone we get so excited thinking we might be. Haha.

Nachteile:

To articulate what I like least about the 365villas would not be of value to your purchase decision. They are tiny nits.

Kieren
Director in Schweiz
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great software, even better service and responsiveness

5,0 vor 7 Jahren

Kommentare: I spent a lot of time going through various options for my small property management company, trawling through reviews and watching demos. 365villas was decided upon as the best option for me in particular for the all inclusive package available, including website, customer management/reservation system, booking platform, and importantly channel manager. The website is a Wordpress template, with the possibility to add on plug ins as required. At this stage, we have not added any plug ins as the base offering is complete and covers our needs. It is however good to have an experienced support team there to advise and further develop the site in the future. Each property has it's profile and booking form, and the recently updated photo gallery looks good and works well. The reservation system covers all bases for me at this stage, and the automated processes have already saved me a number of hours in admin time. In particular creating quotes and rental agreements is very quick and easy once the templates have been set up. The channel manager link works well, any issues here have tended to be between the channel manager and the channels themselves - the link from 365villas to Rentals United is good.

Vorteile:

Ease of use, quick to set up, and clearly understandable. I am by no means a tech genius, and have easily set everything up myself with support from 365villas when required. I have asked for a number of changes and tweaks to the software to suit my needs, or to enhance existing functionalities. Each request has been quickly and efficiently responded to, and in general changes are made with little fuss. I have also requested a small number of paid development tasks, specific to my needs, which have been accepted and completed at a very reasonable cost.

Nachteile:

Some non-core functionalities could be further developed, such as certain aspects of the reporting and accounting modules, but to reiterate my above point, the team is constantly working on development and open to user suggestions.

Frank
Owner in Spanien
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Funcional CRM system

4,0 vor 4 Jahren

Kommentare: overall we are happy with 365villas and we are now exploring more possibilities that the system offers. We can make more use of the system and we will do so. Perhaps we have more comments later, but we can address them to our account managers. Very happy we have personal account managers dealing with our queries. Thank you [SENSITIVE CONTENT HIDDEN] !!

Vorteile:

All our data can be centralized and most of the business can be dealt with from on platform. This is very handy and saves time.

Nachteile:

Not being flexible enough with creating contracts. For example, changing the format of the contract, per client as not always we can work with the same contract. Also we would like to be able to choose between a contract with prices and one without prices if for example a booking is added through a third party channel like Airbnb. Then we want to create a contract through 365, but without prices.

Antwort von 365villas.com

vor 2 Jahren

Dear Frank, Thank you for your review. You raise an important point, which is that EVERY 365Villas user has a dedicated account manager. We think service is very important and the account manager role provides and extra layer of strategic support above and beyond our hardworking help desk team. Our rental agreements are very customizable, but it is true the cost of the booking cannot be hidden at this time. In regards to contracts, we're launching a full blown owner contract module on our platform later this month, which we're very excited about, so stay tuned. Regards, The 365Villas Team

Lory
Managing Director in USA
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use, does it all and best of all, I got my free time back!

5,0 vor 7 Jahren

Kommentare: My husband and I have a small portfolio (9 condos currently)of rental condos on Maui. For our first years we were cutting and pasting emails, doing quotes by hand, updating multiple calendars and keeping excel spreads that were too hard to read. Everything was manual. We both had full-time jobs elsewhere too and we begin to wonder why we did this all. We then found Dave and 365villas.com. Wow, what a change for us. We could now have all of our inquires funnel into one system. If my husband or I responded to a quote request the quote was right there - we could both see it in the cloud. Spread sheets were gone! So was manually updating multiple calendars. Our time to manage the business was slashed - and as long as we had an internet connection we could access all of our needed information to run the business. Almost 3 full years with 365Villas.com and they continue to add bells and whistles to their software. The customer service team and developers are responsive and care. They worked with us when we came up with some suggestions and shortly thereafter the suggestion was an added feature. Dave and his team have been great to work with and we have been able to make vacation rentals a true business vs hobby. We are truly working smarter and not longer. Thank you Dave and the team at 365villas.com!

Vorteile:

Quotes are created instantly but you can personalize them (and other email templates) before sending.

Nachteile:

I love the embedded calendars and other widgets, but wish we had a little more editorial control about the colors and style.

Michela
Channel Management in UK
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Software for Vacation rental!

4,0 vor 4 Jahren

Vorteile:

We use 365 Villas every day in our business, it`s very easy to use and it has improved over the years. It's a highly recommended software for vacation rental host &serviced apartments. Main website and business website is user friendly too.

Nachteile:

There are items we would like added/modify to service more individual property managers and we hope they take our feedback on board and consider more individual changes in the future.

Antwort von 365villas.com

vor 4 Jahren

Dear Michela, Thank you for your review. It is a pleasure having Hello Guest in London as a client using our Property Management Software, integrated Wordpress website platform and channel manager. As your company was selectively invited to participate in our free-of-charge VIP User Program, you have special entitlements that can help address your comments. You are able to give formal feedback on our roadmap, which will receive higher priority, and you have four free developer hours per year you can use to ask us to do customized work for you, should you choose. That said, we value feedback from ALL users and are always willing to consider a good idea and act on it in the context of competing demands from our user base at large. Where good ideas are not necessarily a priority for our broader user community, we are also happy to provide a quote for commissioned work where we can. Thanks, The 365villas Team

Kris
Web Development / Marketing in Costa Rica
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

The future of vacation rental management

5,0 vor 8 Jahren

Kommentare: Great software and great company! I work in consulting and development for online businesses and have built and configured a variety of websites and software for businesses in the VR industry. So needless to say I have worked with a lot of different software companies and it's usually the same thing. Most software companies give you a free website and then try to charge you monthly for stuff that is normally free to the tech savvy, like Google analytics, sitemaps etc.
That hasn't been the case with 365.
I found 365villas while doing research for a decent size management company with 80 beachfront condos in my area that was looking to revamp after about 4 years with Streamline. I'm mainly a web developer, so as soon as a software company requires you to use their "provided" website, you know there are going to be limitations if the CMS is not built on open source software. With 365 I was able to build a fully customized site that the company could retain full control of their site and not lose the 10 years of backlinks that they had already gained. Just keep in mind that good automation requires good data input. The idea is to have automatic bookings made across your own site and major platforms without calendar conflicts. But once the data is in, it's in. We are 4 months into the project now and had our website and properties online within the first couple weeks thanks to the staff at 365. I'm currently setting up the companies Rentals United Channel Manager; another tedious automation that is well worth it. Right now we have our properties live on 5 channels and awaiting approval for 7 more this week. Several other businesses in my area have seen what I've set up so far on 365 and are making the move as well. This coming week I'll be moving the vacation rentals division for our local Century 21 off of Kigo and over to 365. I'm sure I will be recommending this software to many VR companies for some time to come. I would have to be really impressed by some new software to recommend anyone else. Which brings me to my last point and summary. There are a lot of options out there, but I see 365 as the one that is looking forward to the future. When I talk to the staff they actually listen to input and Instead of "that's how it is" from 365, I hear "why not". That's the kind of ambition you want from a software company if you plan to keep ahead of technology, otherwise what is great software now will be dated in 2 years.

Hernan
managing member in USA
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great value for your money

5,0 vor 5 Jahren

Kommentare: Coming from a frustrated previous experience with another provided, we were in the search for a better fit for our company. After interviewing and trying 365Villas, we were very satisfy with their attention to our concerns. We are very happy and proud to see how the system has developed in what it has become today a very comprehensive system.

Vorteile:

Ease of use; we were up and running within days. It is a very comprehensive system, yet very user friendly. I love the fact that menu bar is structured in a department like menu; so you have your reservations menu; your accounting, your marketing and so forth... I also like that ever since we signed up 3 years ago, they have constantly updating their system and offering more capabilities.

Nachteile:

Once you do the on-boarding it's a bit hands off with customer support in the sense that all communication must be done via email unless you paid for a call. They are very responsive always returning concerns within 48hs. Also would like for owner's portal to be able to access the link for details on each reservations like we user have.

Stephen
manager in Thailand
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great software with excellent support

5,0 vor 2 Jahren

Kommentare: We have a holiday rental business and are happy with 365 villa software. Really handy to have everything centralized in one platform. Communication by [SENSITIVE CONTENT] and the team was wonderful. The training sessions for using the platform were very helpful and well organized. Questions or issues are always quickly dealt with.

Vorteile:

Great package for centralizing your listings on different platforms. E-mail communication with tenants with custom rental contracts & monthly owner statements. Great support team. I ran into some issues but they are always quickly addressed by the 365 support team.

Nachteile:

Maybe a little bit more options in design concerning the booking engine integration on the website.

Antwort von 365villas.com

vor 10 Monaten

Dear Steven, Thanks for your review and for making the switch to us from Guesty and Lodgify. You also gave us another 10/10 in terms of likelihood to recommend. We love those, especially from clients who have come to us from competing platforms. Not sure if you're aware, but within the 365 platform, you've got access to up to 4 different Booking Engine suites, all different designs, with full control over color schemes etc. There is also a separate page for developers where you can customize sizes of various assets etc. One of us will reach out to you to make sure you know what's available there. Thanks! The 365Villas Team

Roman
Director of Laguna Property Rental in Thailand
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

One year with 365Villas PMS

4,0 vor 4 Jahren

Vorteile:

Automated booking process, ease of use and wide functionality

Nachteile:

Included analytics and reporting capabilities are quite weak

Antwort von 365villas.com

vor 4 Jahren

Dear Roman, Thanks for your review. Our Performance Analytics module is quite new so you may not have seen it yet. Under General Features in your account, see Other Special Features >> Performance Analytics. This feature area is replete with functionality, including OTA performance, plus a host of analytics and Key Performance Indicators for your own business performance, all presented in a professionally designed GUI with lots of filters and viewing modes such as linear charts, bar charts, pie charts, tables and more. Regards, The 365villas Team

Samantha
Property Manager in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Tool For Housekeeper

5,0 vor 5 Jahren

Kommentare: 365villas allows me to schedule my cleanings with flexibility if it's necessary. I am able to see how long I have in between guests in the off season.

Vorteile:

The owners live in New Jersey and I live close to both the rental homes in Virginia. Since both of the rentals are lake houses there are people in and out weekly. The software with 365 villas allows me to assess the schedule, and gives me the ability to see when people are coming and going. This allows me to be organized and make sure that the homes are cleaned and ready for the guests.

Nachteile:

Title: Great Tool for Housekeeper! Pros: The owners live in New Jersey and I live close to both the rental homes in Virginia. Since both of the rentals are lake It would be nice if the software indicated the times that they are checking in and out in the off season. The summer season is the same every week. The off season the times change based on availability.

Matt
Operations Manager in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Simplicity .. Freedom .All In One Location .. & Affordable .

5,0 vor 7 Jahren

Kommentare: 365villas software program is simple to use and a great platform that allows us to maintain everything needed to properly run our business. After one-on-one training/support, the 365villas software has allowed us more time to provide even more one-on-one time with our clients. From start-up to finish, the staff at 365villas made our learning curve short and simple. Going from hand written bookings to their on-line booking keeps us free of double bookings. The 365villas team continues to update their software to benefit everyone. And the simplicity of their system is simply BRILLIANT! As a small vacation rental company based in California, their software has allowed us to add more properties to our portfolio. Starting with 10 properties six months ago, we are happy to say that we now have doubled our inventory. Simplicity ..Freedom .All In One Location .. Affordable .. 365villas is the best software out there.

Vorteile:

Simplicity.....All In One Location..... Constant updates that benefit everyone.

Nachteile:

We have never used any other software platform to maintain our bookings/records. So we do not have any other companies to compare to. Their system is simple to use and very computer operator friendly that we have no cons.

David
Owner in USA
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

After Fully Implementing System Were Able To Cut Time by over 75%

5,0 vor 3 Jahren

Kommentare: Excellent and customer service way beyond expectations!

Vorteile:

One inbox for all platforms used. Integration of leases, payments and history all in one place tied too booking. Ability to fully integrate with VRBO and push down rates and changes in one place. Calendar is logical and easy to use.

Nachteile:

CRM feature for leads received that are not quoted. While 365's ability to manage leads is better than any other system we evaluated we follow up and track our leads probably more than 99% of other users. We are dealing with very high end products with price points per week on some exceeding $30,000 USD.

Antwort von 365villas.com

vor 2 Jahren

Dear David, Another excellent review for which we are grateful. Let's work together to get that 75% efficiency gain up to 90%. Your comment on our Marketing & CRM functionality is very fair. It's a complex area that most systems don't support and property managers usually source as an independent solution. When it's done right, we think the integrated solution is more powerful. We've got a big Marketing & CRM version update coming this month, so stay tuned. Regards, The 365Villas Team

Jacqueline
Property/Reservation Manager in Mexiko
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great value and constantly improving features!

5,0 vor 7 Jahren

Kommentare: I have been using 365 Villas for 8 months, I really like the software, it has done a lot to help my small business. I own 15 vacation rental condos. The software is great for reporting, managing my condos and reservations and has an amazing plugin to show my condos on my own website. It allows people to search for their specific dates, and only see what condos I have available. Guests can book, pay and make their reservation just like on any big vacation rental website! The customer service is absolutely AMAZING! Giorgio (Representative) has been so much help to us, among the many other staff members. Always responding with thorough answers, and very timely. They even take suggestions on features you would like to see, and regularly implement them into the software! I would highly recommend this software to large and small companies, it is a great value and is fairly user friendly. Thanks 365 Villas for everything!!

Vorteile:

Customer service, reporting, managing reservations, ease of use, works on a mobile screen

Nachteile:

I cannot seem to manage the attachments very well on my automatic emails. I would like to set each condo to have specific attachments, and it never seems to work.

Stijn
Spanien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Best Vacation rental Cloud-based property management software customer service you will find!!

5,0 vor 7 Jahren

Kommentare: It took me 6 months checking various software systems, reading reviews and watching/testing demos as we had bad experience with Instamanager and Kigo and didn't want to change as long I wasn't sure of the person behind the software/business. As usually any software you will find on the internet is the best of his kind but most of them are not complete and service or customer support is to many a joke. I contacted Dave Payette CEO and founder of 365 Villas and the first contact was a very nice surprise. He was the only person who was open for communication regarding future potential/ upgrade of the existing software. After a few weeks my decision was made and we start to work together. He is a great person and a man of his word, one of the most professional person I ever met in the holiday rental industry, finally a company who you can trust in the vacation rental industry.
Dave and his team are very responsive, provide great customer service and have a very personal approach to every individual business needs.
I would like once again to thanks Dave for his professionalism, guidance and product support and i am definitely recommend this powerful and innovative software to any other rental manager.

Antwort von 365villas.com

vor 7 Jahren

Dear Stijn, We are grateful for the kind review. You and your team have been instrumental in helping us continue to evolve our solutions; both generally with many small enhancement suggestions, and also strategically with our fully integrated WordPress website offering as well as our multi-lingual functionality. Readers may be interested to know that http://arcotrust-holidaylettings.com/ works in six different languages, not just on your website, but with the software at the back-end as well. Hopefully, with ongoing suggestions from you and others, we want to continually enhance and perfect these and other features we offer. Thanks again, The 365 Team