AccuLynx Erfahrungen

Love it

Kommentare: We have been using Acculynx for years. It is extremely user friendly. If I ever have a problem or question, customer service is always available and helpful.

Vorteile:

User friendly Self Explanatory Customer service is fantastic Customizable All facets of company can use and communicate (office, sales, production, accounts receivable etc)

Nachteile:

Our only issue is the app. Would love if it was more adapted to iphones

Great product

Kommentare: I only use the front end but I do feel it's made juggling accounts incredibly easy both for my organization and communicating with our back end team.

Vorteile:

Intergration functionality is fantastic. Internal communication functions are also easy to navigate

Nachteile:

I wish it was easier to delete documents from files

Estimator and insurance specialist

Kommentare: It is usable but not a good product. I do not have more to say.

Vorteile:

It is a usable CRM. I do not have anything else good to say about Acculynx

Nachteile:

User interface, the navigation, the dashboard page, the messages, the reports, smart docs, invoicing, estimating, ordering. They all can be simplified and improved in many ways.

Very good!

Kommentare: I love it and customer service is very easy to get a issue fixed

Vorteile:

I love the how easier it is to deal with the financials! So easy !

Nachteile:

The new job message update ! I like the old style they had a few weeks ago

Acculynx is a solid CRM

Vorteile:

Acculynx is very easy to use from a sales rep point of view

Nachteile:

The reporting features of Acculynx are clunky and hard to manage.

Acculynx, For the Pros

Kommentare: Overall it is the best CRM out there I have tried them all and this by far exceeds them with CSR reps and the automation.

Vorteile:

The user Interface on this is awesome and the knowledge base will make the onboarding a breeze for all Depts.

Nachteile:

The Scheduler tool. It requires that you create a ticket for all making the calendar unreadable at times.

User friendly

Kommentare: Very happy. Much more user friendly than our previous CRS

Vorteile:

Ease of use. Very user friendly. Uploads of photos and documents are much faster than our previous system. I'm a big fan of the watch list feature and also the checklist on the field page.

Nachteile:

Sometimes slow uploads but could just be my signal

Awesome Program

Kommentare: Our training with [sensitive content hidden] has made the transfer to Acculynx so much easier

Vorteile:

The ease of how it flows to our needs. Everything is there that you would need to enter all your information. We are still learning more everyday.

Nachteile:

Nothing so far I love it. We are still learning more and more as our needs change.

Marketing Life Saver

Kommentare: We onboarded this year and after some initial hiccups have succesfully transferred our whole team over.

Vorteile:

SmartDocs! A lifesaver from a marketing perspective.

Nachteile:

Small things- would like more features in Acculynx (alignment, videos, etc)

Hands down best crm for Roofing

Vorteile:

Onboarding team is amazing app is intuitive and better than anything on the market

Nachteile:

Payment system and lack of reasonable credit card/ach fees, and to charge the fees directly to the customer without having to alter the invoice

Very Happy

Kommentare: It has been a game changer for us compared to the previous CRM

Vorteile:

Acculynx allows us to organize our workflow and track data that is important to us.

Nachteile:

You don’t have the ability to pass credit card fees to customers in Accupay.

Roofing reviews

Kommentare: Rough start, but love the system now. Great tool to have in your hand when on the site. Keeps all of the data in one spot. Once you know the system, easy to navigate.

Vorteile:

All in one system. Easy uploading system. Auto fill addresses

Nachteile:

Wish we could upload directly from Scope Technologies. Sometimes you have to re-sink up through QB. Some corks, but getting better

Administrative Assistant

Vorteile:

I like that it has every thing on handed that it help me stay me be organized with my jobs and crew.

Nachteile:

That you have to pay for every app. when you already pay for acculynx on a monthly.

Good product

Vorteile:

Ease of use and organizational structure

Nachteile:

Logging back inside after I haven’t used it in a few hours

A helpful platform

Kommentare: It has been a generally positive and streamlined experience. I see no problem continuing to use this platform for my work.

Vorteile:

General ease of use and the easy ability to edit documents

Nachteile:

Sometimes it would have issues with picture uploads and accessing info about estimates was frustrating at times

Great Everyday Usage

Kommentare: Overall great, good training and customer service

Vorteile:

Easy to use and learn. Very user friendly

Nachteile:

Mobile App Access is very low compared to desktop web version

Tarrant Roofing

Kommentare: This program has been much better than previous programs used and easier to manage when contacting and contracting customers and when trying to get jobs closed out

Vorteile:

How to ease of use with all sections of the program. This also allows people in the field to be more on top of their jobs when dealing with subcontractors.

Nachteile:

When ordering materials, if a color is not designated, then that material is zeroed off the material order. Need to have some sort of safety net to not have that occur.

Great product

Kommentare: Great so far!

Vorteile:

It’s easy and can you it on mobile and at office

Nachteile:

Some of the functions for transferring data from phone to the app need improving.

Awesome

Kommentare: Amazing

Vorteile:

Everything is easy access and simple. I recommend to anyone

Nachteile:

Nothing at all. It’s hard to think of anything

We love acculynx!

Kommentare: It is good and helpful. Allows us to keep track of important dates.

Vorteile:

I like the notes and dashboard. Very easy layout and functional use. Easy to navigate.

Nachteile:

Some features that could be added to improve the design is a draft mode that automatically saves for notes. Occasionally when you are typing a note and try to see another profile, when you return all your typing you did is gone. It would be SO helpful if this was an option eventually. Also, the design of not being able to edit or delete notes and the fact if you are a sister-company who was multiple companies tied in with one, the layout is the same. I wish there was an option to customize different layouts to realize when you switch, there have ben so many times when I will add a profile and it's in the wrong side. I also wish you could unmark dead leads, and also be able to transfer profiles

Acculynx

Kommentare: It's great. Needs some minor tweaks but overall fantastic.

Vorteile:

How easy it is to use and customize to what we need it to be.

Nachteile:

Initial setup was a pain. Getting information in and out in bulk is miserable...

Happy with the Software so far!

Kommentare: It’s been ok for now!

Vorteile:

It’s very convenient for Roofing Companies!

Nachteile:

Price is high for extra services and addons.

Good product, confusing at first but very useful

Kommentare: Very good like it would recommend

Vorteile:

Lots of features, good functionality, works quite well once your used to it

Nachteile:

Can be confusing at first, and if you don’t have decent service you have to restart a new lead

Review

Vorteile:

I like the quote/ estimates in the system and that we can setup QuickBooks through the system and send customers an invoice.

Nachteile:

I think that when do doing an estimate one thing that needs to be looked into is when given total square footage. Instead of all materials list what it needs it needs to break it down from the biggest to smallest. So, for example, I have a 55 Gal and a 5 gal. If the total square foot is 110 then automatically it should calculate 2 55 gal drums. But instead, the system puts 2 55 gal drums and then it says I need 22 5 Gal buckets. so, I have to erase the 5-gal ones. Need to change the algorithm to caluate it better.

Acculynx Review

Vorteile:

The easiness of the program, Can find everything

Nachteile:

the progress buttons wish you could add more detail