Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Über Linnworks

Übernimm die Kontrolle über dein E-Commerce-Geschäft, indem du alle deine Marketplace- und Website-Bestellungen auf einer einzigen cloudbasierten Plattform zentralisierst.

Erfahre mehr über Linnworks

Vorteile:

Linnworks offers a good platform to control certain processes and marketplaces without an exceptional amount of hassle.

Nachteile:

I dont like the fact that if you need change things are taking longer and longer such as integration with channels or bugs within the software.

Bewertungen zu Linnworks

Durchschnittliche Bewertung

Benutzerfreundlichkeit
3,7
Kundenservice
3,8
Funktionen
3,9
Preis-Leistungs-Verhältnis
3,8

Weiterempfehlungsquote

6,9/10

Linnworks hat eine Gesamtbewertung von 4,1 von 5 Sternen basierend auf 28 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (28)

Tom
Tom
E-commerce Executive in UK
Verifizierter Nutzer auf LinkedIn
Geschäftsbedarf & -einrichtung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

The perfect tool to help manage your multi-channel systems

5,0 vor 3 Jahren

Vorteile:

I love the user interface and how it is so quick and easy to not only manage your product data and key information but also how it integrates with just about every major piece of software at the press of a button

Nachteile:

The lack of SAP integration forces us to not use linnworks in its full capacity

Antwort von Linnworks

vor 3 Jahren

Hi Tom, Thanks for the positive review! We love hearing how our software has enabled you to manage multiple sales channels with ease. I'll make sure to pass on your kind words to the support team, they will really appreciate it. Thanks again. Lucy Allen, Product Marketing Manager

John
Director in UK
Großhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Exceptional powerful software that grows your business

5,0 vor 3 Jahren

Kommentare: I've used them for 10+ years. It's a strategic and essential ingredient within my business. The team running it are innovative and ahead of the game.

Vorteile:

Alot of work has gone into improving the system. I've used it for 10 years or so. It 100% stable and easily replaces 1-2 full time staff. The team behind it are constantly looking to improve and stay ahead of the game.

Nachteile:

It has some niggles, like all software, but their support is exceptional 24 hr service literally.

Antwort von Linnworks

vor 3 Jahren

Hi John, Thanks so much for the positive review! We love hearing from our customers - especially those that have been with us for many years. We pride ourselves on key points you mentioned including innovativeness and excellent support so we really appreciate this being noticed. Thanks again for your feedback and kind words. Lucy Allen, Product Marketing Manager

Amir
Company Director in UK
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good all round option

3,0 vor 5 Jahren

Kommentare: Overall an very good system especially when you take into account the cost of it compared to other systems. Does a lot but could still do thing better while providing important business task within the system.

Vorteile:

- Has a lot of features that other systems may charge for - Has a chat systems for support - Can integrate with website and online marketplaces - Can integrate with many couriers - Can create Rules for dispatch and integrated invoices

Nachteile:

- System looks a little old - Can sometimes not works as you need - Feel like some processes could be simplified - poor reporting and unable to link to accounts well or without paying more

Mark
Marketplace Manager in UK
Einzelhandel, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Just starting the Linnworks journey....

5,0 vor 3 Jahren

Vorteile:

Serves as an integration between our legacy system and the ability to scale marketplace expansion.

Nachteile:

Just getting to know the software, so difficult to say at this stage.

Antwort von Linnworks

vor 3 Jahren

Hi Mark, Thanks for the review! It's great to hear about your positive experience as a new customer. We're excited to continue this journey with you. Thanks again. Lucy Allen, Product Marketing Manager

Mikaela
ecomerce manager in Irland
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good basis for a eccomerce business

4,0 vor 3 Jahren

Kommentare: Using this software daily in order to process orders, manage stock and run basic reports is obviously invaluable to a eccomerce business, overall the system pretty much does what it says it's going to do. I do find that Linnworks support is often lacking and more often than not I have had to solve issues myself which can be frustrating. Setting up new marketplaces and introducing new processes can be quite hard to achieve without painful interactions with Linn Support.

Vorteile:

Linnworks offers a fairly user-friendly system that can be somewhat customisable to what a small/medium eccomerce business needs. The order management system is on par with many other competitors and the new desktop version of the order processing is far more intelligent however does look a little cluttered so can be hard to use in a rush. The listing process for many marketplaces in pretty standard and does offer the ability to create an almost endless list of properties to suit your product types.

Nachteile:

The software can be slow and buggy somewhat, there are also issues with using certain functionalities on Firefox/Chrome so often you will need to have both browsers open which isn't ideal.

Antwort von Linnworks

vor 3 Jahren

Hi Mikaela, Thanks for the review and feedback. We appreciate receiving this information to make sure we can provide the best product and service to our customers, we've taken your notes on board. Thanks again, Lucy Allen, Product Marketing Manager

Richard
Owner in UK
Einzelhandel, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I have used for over 7 years and is a good platform

5,0 vor 9 Monaten

Vorteile:

Linnworks has truly transformed the way I manage my e-commerce business. As an online seller with shops on eBay, Amazon, and Shopify, I needed a solution that could streamline my operations, and Linnworks was there.

Nachteile:

Over the last 2 years I think they have been bought out and the prices are changing alot.

Antwort von Linnworks

vor 8 Monaten

Hi Richard, Thanks for the positive review. It's amazing to hear how Linnworks has transformed how you manage your business and streamlined operations. Regarding your second point, I just wanted to confirm that Linnworks haven't been bought out. We acquired SkuVault last year to extend our platform offering and it now sits under the Linnworks brand as an IMS and WMS product. Thanks again!

Antoine
Company owner in UK
Konsumgüter, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

centralize sales from various channels - all fundamental improvement request are ignored

3,0 vor 3 Jahren

Kommentare: well, it has been helping to grow but the recurring lack of support and unclear development strategy is really turning this experience into a bitter one.

Vorteile:

Centralize all our sales platforms.......

Nachteile:

All fundamental improvement request are ignored. They release new functions update but these have bugs or design errors. Despiting reporting them and somehow confirmed, nothing has been done to fix them causing daily usage to be painful.

Antwort von Linnworks

vor 3 Jahren

Hi Antoine, Thanks for your review, information like this enables us to improve both the product and service we provide for our customers so we appreciate your feedback. I've passed this onto the relevant teams. Thanks again, Lucy Allen, Product Marketing Manager

Richard
Director in UK
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Linnworks Multi Channel System

4,0 vor 3 Jahren

Kommentare: Very good, customer service is good and always answer the phone

Vorteile:

integration to multiple channels was easy and seamless

Nachteile:

Lack of customisation, we can't seem to make any individual changes

Antwort von Linnworks

vor 3 Jahren

Hi Richard, Thanks for the positive review. It's great to hear our software has enabled your business to seamlessly integrate with multiple sales channels. I'll make sure to pass back your feedback about customisation on to the wider team. Thanks again, Lucy Allen, Product Marketing Manager

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Essen & Trinken, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great order processing solution for SME, but can be clunky

3,0 vor 4 Jahren

Kommentare: We outgrew the solution and found it increasingly frustrating to use. but it can get the job done for smaller businesses with lower volumes for sure.

Vorteile:

Easy to set up and use. Proactive support. Low cost solution. Support many key sales channels OOTB.

Nachteile:

Mapping skus by channel is clunky. Slow response on scheduled tasks. Occasionally unhelpful error messages. Clunky import and mapping via csv. Inventory control can create unexpected results at times.

Patrick
eCommerce Director in USA
Einzelhandel
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Great software with a few issues.

3,5 vor 8 Jahren

Vorteile:

Linnworks has some advanced functionality to make ecommerce much more automated and less time consuming such as scheduled imports and exports of CSV files. You can set up the software to automatically pull inventory data from a file every day, every week, etc. as well as exporting order data to a file on a set schedule. It integrates with many popular ecommerce marketplaces to allow companies to expand their reach.

Nachteile:

Linn Systems seems to be switching their software from a program that was installed on the user's computer to a cloud-based system, and they haven't quite gotten all of the kinks worked out of the cloud-based version. There are some bugs that negate some of the software's great functionality, and the system just doesn't seem to be quite finished. Also, support is decent but not the best I've experienced.

Trevor
MD in UK
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Reliable backbone of an eCommerce business

5,0 vor 2 Jahren

Kommentare: Excellent. We are happy with the product and it has helped us grow as a business

Vorteile:

Excellent marketplace management, catalogue management and dispatch.

Nachteile:

Weak points are reporting and warehouse management

Antwort von Linnworks

vor 2 Jahren

Hi Trevor, Thanks for the review. We love hearing how our software has supported your business growth. We look forward to helping your business automate processes and grow even further. We also appreciate your points regarding reporting and warehouse management. We have enhancements for both of these coming soon so watch this space. Thanks again, Lucy Allen, Product Marketing Manager

Nicolas
Operations Director in Deutschland
Unterhaltungselektronik, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Reliable and pretty customizable

5,0 vor 6 Monaten

Vorteile:

It's able to cope with any volume whatsoever. Any spike or high volume and this software can deal with it.

Nachteile:

The pricing is high, can be difficult to tweak for some less technical-minded people. Much preferred the desktop version to the cloud.

DeAndrew
Inventory Controller in USA
Konsumgüter, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Overpromised features of software and upfront director of sales lied about multiple items

1,0 letztes Jahr

Kommentare: Terrible. I wish I never agreed to a 12 month contract with them.

Vorteile:

At first, I liked the look and functionality of it. However, they could care less about having a good working relationship with you. They will continue to charge you if the software is not a good fit for you. I could not be more frustrated with poor service and responses. This has been the WORST experience thus far working with a software company.

Nachteile:

Customer service is a joke. I have no clue who is in charge. The [sensitive content hidden] jumps in when I have an issue rather than the account rep who was assigned to me. They are slimy and have lied multiple times. They say they offer demand forecast but they do NOT. They said you can track sales per sku same day but they do not. There are so many bugs in this software. Not useful at all. You are much better off using your own spreadsheets to track inventory.

Reece
Stores in UK
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Brilliant softwear

5,0 vor 3 Jahren

Kommentare: Linnworks has been an amazing piece of soft wear that has helped grow the business massively!

Vorteile:

Very easy to use, loads of different options to suite your self, customisable! Very little issues

Nachteile:

There is minor things what we hate about the software the main one being labels some times print on a PDF instead of automatically going to the printer.

Antwort von Linnworks

vor 3 Jahren

Hi Reece, Thanks for the positive review. It's great to hear how our software has enabled your business to grow. We also appreciate your feedback about the label printing, I'll make sure to pass this onto the product team. Thanks again, Lucy Allen, Product Marketing Manager

Daniel
Director in UK
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Solid software

5,0 vor 3 Jahren

Kommentare: good functionality, easy to use and connects to all marketplaces

Vorteile:

Vast integration to channels and easy to use. unlimited users and SKUs

Nachteile:

A little expensive and tech tickets sometimes take time to be resolved.

Antwort von Linnworks

vor 3 Jahren

Hi Daniel, Thanks for the review! We love hearing from our customers especially when our software is able to make a positive difference to them. Thanks again - we really appreciate it. Lucy Allen, Product Marketing Manager

Mevan
Director in UK
Bekleidung & Mode, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent Software

5,0 vor 3 Jahren

Vorteile:

Inventory management and product listing

Nachteile:

Some features got longer to develop for example images with extended properties for magento2 and shopify

Antwort von Linnworks

vor 3 Jahren

Hi Mevan, Thanks for the review! It's great to hear that you're satisfied with the core features of our software. We've taken your feedback on board regarding feature turnaround time. Thanks again, Lucy Allen Product Marketing Manager

Mark
Director in UK
Textilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Suck you in and then spit you out.

2,0 vor 5 Jahren

Vorteile:

fairly easy to use.. nad then they hit you with a price rise once you have got used to the software

Nachteile:

Raising the Prices by 350% and saying the majority of customers will pay less. Seeing as none of their prices have decreased they are lying saying that the majority will pay less as the majority will be small customers on the lowest price bracket.

Yahya
Head of Operations in Pakistan
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Linnworks is the best in the League.

4,0 vor 2 Jahren

Kommentare: I was in the pioneers of using this product but as the time passed it goes very expensive.

Vorteile:

It has most features and integrations which Sellbrite, Stockkonnect and Selics dont have.

Nachteile:

Its server is slow and Support takes a lot time, its also goes expensive after certain order limits.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

It allowed us to sync our bigcommerce stock with our Amazon...

5,0 vor 6 Jahren

Vorteile:

It did do what it said on the tin... But it wasn't the nicest UI to use and needed some attention to get your head around how it all worked. It seemed the best out of the bunch of stock management.. Still had it's problems..

Nachteile:

Didn't always sync stock and the software crashed a fair bit. the UI was horrible to use at times.. It wasn't so bad once you worked out what does what... But for a new user it's pretty nasty!

Joe
Data Analyst in USA
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Just find something else

3,0 vor 2 Jahren

Kommentare: If I could go back, I would find a different order management system. At this point, it's far too late to stop deployment, but nothing about setting this up is easy. This experience has been very frustrating and I would not recommend this product to anyone.

Vorteile:

If I had a small company and only a few orders to process a day, this would be fine.

Nachteile:

This product makes scalability difficult an is not intuitive to set up. The Warehouse Management System is buggy as well as expensive. The customer support is very weak. Our rep doesn't seem to know anything. We had training sessions set up for weeks now, but no one has managed to learn anything. No one over there can seem to answer any questions let alone even reply to an email.

Klaas
Klaas
Customer Experience Manager in Estland
Verifizierter Nutzer auf LinkedIn
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp
5,0 vor 6 Jahren
Ian
Director of Sales in UK
Einzelhandel
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Great product a a great price. Just what you need.

5,0 vor 8 Jahren

Vorteile:

Linnworks offers excellent multi channel stock control and order processing. In over 2 years of use we have not oversold a product over our 17 selling channels. Their customer support is very good and their prices are a fixed monthly amount which is great for accounting. e-commerce is not a 'One Size Fits All' type of business, but Linnworks is adaptable and customisable and fits in perfectly with the way that we want to do things

Nachteile:

Some of the documentation does need updating, and a bit more input into their forums would be good.

Gareth
CEO in UK
Einzelhandel
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Good value and good products but standards are slipping

3,0 vor 9 Jahren

Vorteile:

The best part about linnworks is the value compared to other e-tail software's out there.

Nachteile:

I dont like the fact that if you need change things are taking longer and longer such as integration with channels or bugs within the software

Eliah
Owner in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Great Solution

5,0 vor 9 Jahren

Kommentare: Great tool for anyone looking to automate their e-commerce business.
I have used many solutions out there but was not satisfied with my experience. Their platform has been working great for me. They manage my orders, control/update my inventory, provide direct supplier integration feeds and work with my Amazon FBA account. They also connect with my shipping couriers which allows me to create/print my shipping labels. I no longer have to remember all my log ins for my Marketplaces/couriers, etc.
I have about 50,000 sku's in my inventory which was frustrating to get loaded in to the system but the tech support was able to make a little bit easier for me. This was the most difficult part for me because of my inventory size but overall I would have to give this solution 5 stars.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great all around software but is lacking in a few key areas

5,0 vor 6 Jahren

Kommentare: Overall experience is OK and the application proves to be very capable. But is lacking in the documentation area. I find that its much easier to reach out to support to get the necessary information.

Vorteile:

Generally easy to use. 24 hour support. A lot of value for the cost

Nachteile:

Lacking in a few key areas and often find that you need to jump through hoops to accomplish a simple task.