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Camp & Class Manager Erfahrungen

Über Camp & Class Manager

ACTIVE Network genießt das Vertrauen von mehr als 3.000 Ferienlager- und Nachmittagsbetreuungsorganisationen und ist ein führender Anbieter von Software für Schullandheime und Ferienlager.

Erfahre mehr über Camp & Class Manager

Vorteile:

Eventually, they would have staff at the ready when we opened enrollment to help if things went south.

Nachteile:

Sometimes cannot adapt to special needs. Registration says sold out when there are still open spots.

Bewertungen zu Camp & Class Manager

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,3
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

7,9/10

Camp & Class Manager hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 108 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (108)

Jennifer E.
Jennifer E.
Department of Youth and Young Adult Ministries, Program Administrator in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The ACTIVE network has been such a great help for online registration for our church summer camps.

5,0 vor 6 Jahren

Vorteile:

The registration reports are easy to run and informative. Registrants receive automated confirmation emails with the required paperwork for them to print, complete and upload right to their family portal. We can send group email reminders with the click of a button.

Nachteile:

We run two summer camp programs in different states, and need to log in and out to go between the programs. I wish we could "toggle" between the two camps.

Antwort von ACTIVE Network

vor 6 Jahren

Hi Jennifer, Thank you for taking the time to give us your feedback, it's great to hear that our reports and email reminders have been such timesavers for you! We really appreciate the 5 stars, and hope your summer camps are going well!

Christine
Field Trip Program Director in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good for competitive registration, frustrated with lack of ability to customize wording in registration process

4,0 vor 8 Monaten

Kommentare: The techs that I have worked with to create the season have been good. Because we are using this as NOT a camp software, and a little different than intended (we have over 300 sessions per year all across the state of Wisconsin), we have had to make adaptations to our needs. It took a few years, but now that we have it dialed in, it has been easy to replicate from year to year.

Vorteile:

The main reason for choosing Active Camp &Class is that it secures registrations as soon as they are put into the cart. We have a competitive registration opening, and it allows users ease of mind to know their classes are secured as theirs as they go through the process of entering the data/info for each participant.

Nachteile:

I REALLY would like to be able to customize some of the wording during the registration check-out process, and the product is locked from doing so. We do not use this for camps, but rather for adults signing up themselves+family+friends for Field Trips, and there are parts of the process that really don't match the wording we use, or the functionality we need. It would be SO NICE to be able to update the process with some of our own wording. This is the #1 thing that keeps me from liking Active 5-stars. The other thing is, I don't need birthdays, and would like the capability to take this off as a required field.

Laura
Summer Camp Manager in USA
Museen & Institutionen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Not a Happy Client

1,0 vor 7 Monaten

Kommentare: We were satified for several years with the system but are no longer satified. Please see "Cons:.."section above for reasons.

Vorteile:

I like the ability in the note section to see previous years notes. I like that we can connect multiple account together for families.

Nachteile:

We've used the system for close to 10 years but are currently looking for other options on the market due to our prefunds being refunded during each bi-monthly payout for multiple years, difficulty learning about charge backs (and having to complain that Active should follow up with us), wait time for invoices for prefunds (still waiting on several invoices to be sent for 2+ years) and the responses to our inquiries when we run into problems. Each registration year, when registration opens there are software problems. Typically after several weeks we get a general message back saying that the problem did not exist when our customers send screen shots of the incidents and we can provide customer account information and sometimes when incidents occur. Parent information is asked at the end of the form instead of toward the beginning of the form. We ask for emergency contact information and who is authorized to pick up a camper. Through the years, hotline hours have decreased greatly. We cannot see what emails have been opened or bounced, just that some have. Active Advantage - information about the services was not explained very well when it rolled out. We get complaints from our customers that the language to describe the program is confusing. For us to see the Active Advantage section during registration, we have to put in credit card information into the system to advanced to the sections. The fact that we cannot write "credit card" in the notes section now.

Antwort von ACTIVE Network

vor 7 Monaten

Hi Laura, I am so sorry ACTIVE has not provided you with the exceptional experience that you deserve. Would you kindly reach out to me directly? I am the new Sr. Director of Marketing and I can get you in touch with the right people to get your concerns heard and addressed. My direct email is christina.weitzel@activenetwork.com. We have a new leadership team here at ACTIVE, and we are making many changes to become a client-centric organization. Thank you for your candid feedback, Christina Weitzel Sr. Director of Marketing

Arthur
Assistant General Manager in USA
Gesundheit, Wellness & Fitness, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Kids Camp Interface with Reporting Graphs

4,0 vor 3 Monaten

Kommentare: Great experience for looking at reports with graphs and performance on registration for kids camp.

Vorteile:

User friendly interface for reporting and collecting registrations

Nachteile:

Creating certain add-ons in the registration process could be tricky to implement.

Teresa
Youth Drawing Director in USA
Kunst & Handwerk, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Look no further

5,0 vor 8 Monaten

Kommentare: I have thoroughly enjoyed my overall experience with CCM!

Vorteile:

Easy to use, especially for someone like me who is typically computer/software challenged.

Nachteile:

One report that could be added is a report that would show me which instructors/teachers are assigned to an actual class, the class start date, end date, excluded dates and a few other useful fields.

Jana
Director in USA
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Works for us!

5,0 vor 8 Monaten

Kommentare: We have been happy with services and response time of customer service if/when there is an issue!

Vorteile:

Ease of collecting registration payments and how we can offer discounts and payment plans to our customers.

Nachteile:

Setup hasn’t changed since we began using the product over five years ago. I’m used to it, so I do it fairly easily each new year, but it’s a little clunky.

Kathy
Controller in USA
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Active versus Veracross

5,0 vor 8 Monaten

Vorteile:

Helps are Auxiliary programs function more easily. And when a parent switches or cancels it is a quick and easy change

Nachteile:

I would love in the A/R tracked better. We always have to do extra analysis to figure out what and when a parent became tardy.

Chris
CEO in USA
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best in class event management

5,0 vor 8 Monaten

Kommentare: Camp and class manager has allowed us to grow our semi annual camping events with ease

Vorteile:

Ease of use for camp management and registration

Nachteile:

Would like it to be a little more customizable for our events but not critical

Marty
Director of Conference and Event Services at LeTourneau University in USA
Bildungsmanagement, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Extremely Happy Customer

5,0 vor 7 Monaten

Kommentare: AMAZING!! We love this system and I would not want to switch to any other!

Vorteile:

It is easy. We can't "break" it. It is intuitive. This system meets our needs and since we only need it for our summer camps we quickly snap back in to the system each summer because it is so easy to use. We love that it keeps all of our data from year to year and we can quickly and easily compare one year to another.

Nachteile:

It won't make name tags for us. It won't make car tags for us the way that we want them.

Frank
Frank
Owner and Lead Instructor in USA
Verifizierter Nutzer auf LinkedIn
Professionelles Training & Coaching, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Camp & Class Manager works well

4,0 vor 8 Monaten

Kommentare: My overall experience with this program is very good but io have never used another class manager program. Once you learn the basics, which is fairly easy, you can be up and running in no time.

Vorteile:

allows me to easily manage my clients and classes. It is a U.S. based company.

Nachteile:

The customer support is just okay. Hard to talk with an actual, person.

Debra
Vice President in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We use ACTIVE for registration for swing dance classes and ticket pre-purchase for certain events.

4,0 vor 7 Jahren

Vorteile:

Once you get it set up, it's really easy to create new class sessions. Some functions are ridiculously easy. Using ACTIVE has been a real time-saver in many ways.

Nachteile:

Our package seems to be oriented towards parents enrolling their children. Our classes are attended almost exclusively by adults and there is a lot of push-back about having to supply birthdate. Also, too many clicks in the registration process. Some clients have gotten caught in an automatic enrollment in the ACTIVE discount program, which many have felt was fraudulent.

Antwort von ACTIVE Network

vor 7 Jahren

Thank you for taking the time to give us your feedback. We appreciate hearing from our customers, and we¿re always looking for ways to improve our product and user experience. We¿re so happy to hear Active Class & Camp Manager is making your new class session setup easy. I have shared your feedback with our internal teams and once again, thank you for this valuable feedback.

Hannibal
World Language Manager in USA
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ActiveKids a very reputable solution to an afterschool language program such as ours!

4,0 vor 8 Monaten

Vorteile:

As a Language School, we are in the business of maximizing enrollments and are accredited. ActiveKids has allowed us to streamline our processes and grow. It is much more than a CRM, it is a registrant-only archive that bears our growth chart over the years!

Nachteile:

We sometimes have to hand hold registrants in the ACTIVEKIDS enrollment process when they are not savvy enough oomph to do it on their own.

Adam
Assistant Manager in Kanada
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Camp Manager Review

4,0 vor 8 Monaten

Vorteile:

Registration and reports are fairly easy to use once you get an understanding of the product

Nachteile:

Use of the product, terminology and customization can be quite complicated at times

Stephanie
Coordinator of Athletic Operations in USA
Sport, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Active Newtork for Camps

4,0 vor 8 Monaten

Vorteile:

I like that everything is online. I love that you can transfer registrations, issue refunds, and compare camp seasons.

Nachteile:

There is not an easy way to set up team camp registration.

Shalini
Admin head in USA
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review of Active Camp Manager

4,0 vor 8 Monaten

Kommentare: Good. Serves our purpose. Needs some enhancements.

Vorteile:

Manages large number of registrations. Good reports. Ease of use.

Nachteile:

I have submitted some enhancements, please do consider those.

Ben
After school clubs coordinator in USA
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Some good, some frustrating

4,0 vor 8 Monaten

Kommentare: Customer service is never very helpful, but luckily most things are pretty intuitive. It’s the best of what’s out there for schools but still has some room to grow.

Vorteile:

Set up had gotten easier and editable reports are helpful. I also like the ability to register before or after the window as an admin.

Nachteile:

Set up is really tedious, but better now that you ca no copy sessions. I don’t like the waitlist to register process with emails and I hate how you can’t refund a cancellation if it happens after the time money was transferred. I feel like money should be able to go in and out or wait until a week after registration.

Mitch
Owner in USA
Sport, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Support has been great

5,0 vor 7 Jahren

Vorteile:

Makes my life easier. Easy to use. Eliminates the old paper and check method. Rather versatile. Strong levels of support

Nachteile:

Sometimes cannot adapt to special needs. Registration says sold out when there are still open spots.

Antwort von ACTIVE Network

vor 7 Jahren

Mitch, thank you so much for taking the time to give us some feedback on our camp management solution. Your feedback is integral to our continued development and we are happy Active Camp & Class Manager makes your job a little easier.

Renz Orline
reviewer in Philippinen
Computer-Software, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Fantastic CRM SOFTWARE out there

5,0 vor 2 Jahren

Kommentare: ActiveCampaign for promoting associates each device and divert you use in your business to draw in clients at each condition of the client lifecycle. Outfit information from email showcasing, virtual entertainment, advanced promoting, and your site, to tailor customized touchpoints with your contacts - guaranteeing your advertising is compelling, drawing in, and vital without costing you time.

Vorteile:

I like it because it is efficient and effective.

Nachteile:

It is not beginner friendly if you don't have any experience using it.

Kathy
Accounting Assistant in USA
Bildungsmanagement, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Active review

5,0 vor 8 Monaten

Kommentare: I have used this in our office for several years, makes working camps so much easier and effective and we are able to access information quicker and easier than ever.

Vorteile:

Easy to use, quick and user friendly for campers and parents.

Nachteile:

Can't really thing of anything negative- overall easy and quick.

Mike
Director/Partner in USA
Unterhaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Ease of Registration

5,0 vor 6 Jahren

Kommentare: Simple and practical for customers and administrators. Ease of registration for families and access to great reports for our staff.

Vorteile:

Easy for customers to use. Simple easy access reporting.

Nachteile:

That I did not start using it sooner. I am completely satisfied with the system.

Clinton
Clinton
Volunteer in USA
Verifizierter Nutzer auf LinkedIn
Sport, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

SPoT Loves Active Camps

5,0 vor 6 Jahren

Kommentare: Secure payments and mobile friendliness sealed the deal.

Vorteile:

Mobile friendliness was a huge feature that we needed for our camp software. Active allowed us to be mobile friendly right out of the box.

Nachteile:

The email section would benefit from a mail to non-openers after a campaign has been sent.

Antwort von ACTIVE Network

vor 6 Jahren

Thank you for the 5-star review Clinton, we're happy that our native mobile capabilities could be such a game-changer for you.

Randy
Randy
Head Softball Coach in USA
Bildungsmanagement, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very easy for college camps

5,0 vor 6 Jahren

Kommentare: I run all of our camps through ACTIVE Camps. It gives me all the reports I need to satisfy NCAA and university regulations.

Vorteile:

Its really to set up and run all of my camps through ACTIVE Camps.

Nachteile:

Once you figure out where all the features are, adding additional camps is really easy.

Antwort von ACTIVE Network

vor 6 Jahren

Thanks for the 5-star review Randy, it's great to hear we've been able to help you with reporting and compliance!

Stephane
President in USA
Sport, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great software for sports camps registrations

5,0 vor 7 Jahren

Kommentare: mobile friendly, speed, ease to use from customers.

Vorteile:

mobile friendly, speed, security, ease of use for database, easy set up, fast payments, great customer service and support.

Nachteile:

need more flexibility in the system, as it is recent it will happen in the next few months. More options needed with multiple camps.

Madi
Madi
Program Services Director in USA
Verifizierter Nutzer auf LinkedIn
Erholungseinrichtungen & -dienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

No problems!

5,0 vor 6 Jahren

Kommentare: I've had their team reach out to me about using Active for my camp, but we already use a software that we're happy with. Their customer service is great though, and if I were looking for a new software, I'd heavily consider Active Camps!

Vorteile:

I like how easy it is to sign up for an event, and they have a broad range of customers that use the software. When I go to sign up for something and they use Active, my registration is always so quick and easy.

Nachteile:

I really can't think of a con to Active that I've come across.

Cynthia
Finance Director in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy Way Run Camps and Programs!

5,0 vor 8 Monaten

Kommentare: We have been happy with the software's performance and the cost for the use of the software is worth the functionality.

Vorteile:

We like Camp & Class Manager because it allows us to create flexible schedules for after school classes and summer camps and direct our families to this product for registration and payment for their selected options.

Nachteile:

None - We have found it easy to use and have had no complaints from parents.