Nextpoint Erfahrungen

Great legal support software

Vorteile:

What I love about this software is that it allows you to review legal documents with unilimited data hosting and it allows you to organize it and modify it the way you want to and is easier for your team to view. It also allows you to keep track of all the documents, mails, attachments and threads. It also gives you the tranquility that the uploaded files are secure.

Nachteile:

It is not a very friendly software, for me and my team it was a little bit hard to take control over the platform.

Nextpoint makes it easy to review documents

Kommentare: Overall, easy to use and quick. I've been able to set up the categories of documents I want, and the various levels of designation quickly. The program is straightforward and doesn't take a lot of time to learn.

Vorteile:

The layout makes it easy to search for and review documents. Actually reviewing a document and searching through it is also easy and quick.

Nachteile:

Batch reviewing/marking documents was a bit difficult. Also, the process to print out a pdf of a designated document was a bit difficult.

Anxious for Nextpoint to work out the 'kinks.'

Kommentare: Not a great 'diy' solution. You really need their premium support and specific task training. They are very receptive to product feature improvement suggestions and have great communication on new functionality.

Vorteile:

Nextpoint pricing model is very affordable. Case set up is simple and relatively quick. Productions, once your templates are set, are very straightforward. Transferring data from the Review db to the Prep db worked great and Prep is very functional, although I did not have the opportunity to export it for trial presentation. One-on-one product support staff are extremely helpful.

Nachteile:

Admin tasks in this product require more steps than it should take and cannot be done 'on the fly.' The trainers even say that they have multiple windows open at once to perform these tasks, then refresh the window you are working in. The UTC date is everpresent and takes back-end work to show local time zones, which costs PM billing time. Search language is unique, if you have a boolean searching background and try to apply it, you will get frustrated and need to learn the specific search language format in Nextpoint. Even with their advanced search area, we would get inconsistent results when attempting multiple search criteria. 'Help Desk' support often misses the mark in resolving support issues.

Nextpoint has been a lifesaver!

Kommentare: It has been a lifesaver on large projects. We can produce large amounts of discovery quickly and search through discovery received efficiently.

Vorteile:

It is very user-friendly and makes even the smallest of tasks a breeze to complete!

Nachteile:

For larger uploads, it takes quite a bit of time to process.

Deposition Transcript Management Platform

Kommentare: Superb customer service. I especially appreciate that they are staffed with experienced litigation attorneys who can infuse the product and conversations with practical knowledge and understanding.

Vorteile:

Best UIX I've encountered. Superior customer service. Dev team listens to end users and accepts critical feedback.

Nachteile:

The product continues to advance - but there are some areas where further development could occur. I believe these will be overcome as long as the company continues to engage in constructive dialogue with its end users.

Kelli and Nextpoint

Kommentare: Love the product, love all our client reps, the support staff is absolutely amazing.

Vorteile:

It's very easy to use - has better features than leading products such as Everlaw and Relativity.

Nachteile:

Sometimes the bugs cause inconvenience - usually the sorting and filtering areas, but they are short lived. I can't stand the redaction tool, and our reps are always aware of how much I hate it. But I also know it's a work in progress. And, while I prefer Nextpoint to Everlaw a million times over, I very much like Everlaw's redaction tool and versioning process (to a certain extent, however, as there are some parts of both that I dislike). Quite frankly, there aren't many things I dislike about Nextpoint.

A terrific rediscovery solution

Kommentare: We've been pleased with Nextpoint overall. The "all you can use" pricing model means we're free to use the software for all of our cases without fear of sticker shock when clients receive the bill.

Vorteile:

The software is relatively user-friendly, and the online help features are particularly helpful. We've also enjoyed our interactions with Nextpoint staff, who are uniformly responsive, friendly, and helpful.

Nachteile:

Most of our concerns about the software have been addressed in updates over the years we've been using the platform. That said, we acknowledge Nextpoint isn't as powerful as some of the top-tier ediscovery platforms. But it's not priced like those platforms either, so the trade-off is a fair one.

A Trial Paralegal's Perspective

Kommentare: Nextpoint offers significant advantages, starting with its seamless transition from discovery to litigation, and culminating in enhanced courtroom efficiency. Its robust organizational tools and remote access capabilities streamline the entire process from initial organization to effective presentation in the courtroom.

Vorteile:

One of Nextpoint's standout features is its robust organizational tools, which let users sort information by facts, people, and issues in alignment with the trial process. Additionally, its remote access capability is invaluable in the courtroom, allowing legal professionals to manage case files, evidence, and documents in real-time, including finding and marking exhibits or deposition call outs on the fly as issues arise.

Nachteile:

The system does have limitations in the ability to map all metadata fields during import. This can result in complicating data representation, requiring manual corrections to ensure consistency.

Search tools make is easy maneuvering through voluminous documents

Kommentare: Very user friendly once you learn how to maneuver throughout all the options

Vorteile:

Easy to review and code documents in a reasonable fashion

Nachteile:

It was frustrating at first trying to get to know all the ins/outs of Nextpoint, but once you become familiar with it, it really does make the job easier Importing documents takes a long time on the back end

Good Reasonably Priced Option

Vorteile:

Ease of use - the software is very user friendly, searching is fast, bulk tagging very useful

Nachteile:

Certain useful metadata fields are hidden and there is no access to the back end of the database to make edits (such as editing productions, and re-upload load files); there are limitations to perform various tasks (maximum 5,000 documents) - cumbersome when you have very large databases

User-friendly platform for eDiscovery

Vorteile:

Building a database from scratch with Nextpoint is quite simple. After a few trainign sessions, or with the extensive guides available, coding your database is easy.

Nachteile:

Considering the product is rapidly evolving, sometimes one can run into little glitches that can make you lose some work or slow down the process. However, the helpdesk is ready and available to assist!

Review

Kommentare: Positive.

Vorteile:

The ability to easily organize and sort documents.

Nachteile:

The metadata upload for users, it is overly complicated and not very user friendly.

Love Nextpoint

Kommentare: All in all, using Nextpoint is critical to our e-discovery process and I enjoy using it as well as training others how to use it. The support team is also very helpful.

Vorteile:

Search tools make document intensive cases easier to handle. Production templates, especially in cases where ESI protocols need to be used, are efficient and user friendly. Easy to view metadata and spot spoliation issues.

Nachteile:

I do not like how the de-duplication feature works. Often times, does not work properly at all, especially with production of documents from opposing parties. The software updates have created more margins for processing errors, do not like that when addressed with Nextpoint, we are charged for system error help (this is a recent development). Bulk features have been glitchy lately as well.

Intuitive software. Excellent Customer Service

Kommentare: Nextpoint has been such a value add to our firm. The interface is very intuitive. We have had a higher user adoption rate since migrating our data away from our previous on-prem solution. We are utilizing Nextpoint as an enterprise level solution. We migrated 180 databases and are now up to close to 250. We give Nextpoint a workout daily and are happy with it's performance and general ease of use on both the user and the administrative sides. It was a big decision to make to migrate our databases, but it was very much worth the work! We have happier users and admins as a result.

Vorteile:

We love the mobility of access with Nextpoint. We also love the ability to link to any document, search result or document set to direct users to what you want them to see, share or produce. Nextpoint's customer service is unparalleled. The software is updated and refined based on customer feedback. They really value the customer experience. The software is so intuitive, we have been able to significantly decrease our training time, compared to our last review platform.

Nachteile:

We are looking forward to a more robust set of administrative tools. There are a few things that require assistance from Nextpoint and we look forward to being able to be more self-sufficient in the future. I understand these features are in the works.

NextPoint is Great!

Kommentare: Really like it. Support team is fantastic and always quick to respond. The area that could be built out more is the trial prep portion. The database is great for doc review and organizing but when it comes to trial preparation, it could use some expansion of its capabilities.

Vorteile:

It's easy to use and navigate the entire database.

Nachteile:

Trial exhibit export and stickering is inefficient. If we had a way to bulk export and keep the family as one pdf vs exporting each individual family as one pdf.

Tools for E-discovery

Kommentare: More user-friendly than when originally started - but still a bit advanced.

Vorteile:

Useful to sort and code, mark-up, redact, and view metadata.

Nachteile:

Importing of pdfs, issues with load files and mapping, not being able to endorse a duplicate document in more than one production without removing or overriding the original endorsement. If there is a way to do this - please let me know! Cannot easily share non-endorsement documents (a load file is not always necessary when sharing a pdf document, for example) - doesn't keep a document whole when sharing multiple pdfs.

Best way to manage massive discovery databases

Vorteile:

Searching by coding and tags is great, but being able to search for text that actually appear in a document is priceless. I love the old-school Boolean search functions, it's so easy to use once you take the five minutes it takes to learn -- but can you please put in a Boolean cheat sheet somewhere easily accessible? I'm not crazy about the "advanced search."

Nachteile:

As with any "cloud" based software, it can be slow and lag at times. Also, when reviewing large databases, sometimes clicking return to search results does not actually return me to the page showing the last document I actually just clicked back from. Sometimes the search results move around after clicking return to search results. Both of these things are very frustrating.

Y M Sandoval

Kommentare: I appreciate the ability to communicate directly with various members of the Nextpoint team. They also have Zoom chats with other end users to get feedback on their product.

Vorteile:

Ability to find documents and set up for document review. They are constantly improving the software and accept feedback from end users.

Nachteile:

Not able to rename files in the file room (document staging area) but that can be resolved with developing naming conventions when placing documents in staging area.

Great Product for Small Firms

Kommentare: Our two-lawyer firm has been using NextPoint for around six months. We have been able to bring the discovery process totally in-house instead of using expensive e-discovery vendors for large projects. It did take some time to learn the ins and outs of uploading loadfiles and productions, but for any moderately savvy tech person it should not be that difficult after a few tries.

Vorteile:

Allows large discovery projects to be taken in-house, relatively easy to use for reviewing client documents and exporting productions.

Nachteile:

Somewhat of a steep learning curve for some of the functions--such as uploading a "ranged import" production. Customer service is also not always the best, especially with lowest cost plan. A lot of self-study is required.

TRG Review

Kommentare: I really like using the produce and find it extremely helpful in making our document reviews and production more efficient.

Vorteile:

The ease of use. It is very easy to upload documents, review, tag, and produce.

Nachteile:

I would like to be able to reorganize the order of documents for production in order to produce them, rather than having to make sure they are loaded into the production folder in the order you need to produce them.

easy to use

Kommentare: It is very easy to use, and much better than the software it replaced for us.

Vorteile:

I like the facts that the software is easy to use, responds fast to queries, and cloud-based.

Nachteile:

Sometimes I get a lot of false-positive results that have nothing to do with my actual query.

Nextpoint

Kommentare: We are a boutique firm and handle a limited number of matters in litigation. However, when we do there is always a large number of documents. Nextpoint was one of the first programs compatible with Mac so we signed on with them. Over the years the costs become excessive. We have tried to work with them, but their contracts are never quite what they say they are going to charge us.

Vorteile:

It is helpful in searching large productions and organizing voluminous documents.

Nachteile:

It can be very expensive and the fees mount up quickly.

Nextpoint works

Kommentare: Great account suppor.t

Vorteile:

Nextpoint offers a self-service review of your data early. At minimum it is a good early case assessment.

Nachteile:

There are features still in progress to catch up to Relativity but in general Nextpoint seems committed to receiving and acting upon feedback.

NextPoint Review

Kommentare: Overall, Nextpoint is the best platform I have used.

Vorteile:

Ease of viewing documents, including related documents and attachments. Searching was also very intuitive. The preview feature also made searching for documents much easier.

Nachteile:

There was no ability to bulk download search results with bates stamps.

Generally Positive Experience

Kommentare: My overall experience has been better than my experience with other e-Discovery platforms. However, Nextpoint support is hit or miss. While I believe the team gives maximum effort, we have run into a few issues with their ability to process our requests as directed, and within a short turnaround time if needed. Given the company is relatively small and new, I have no doubt these issues will resolve when Nextpoint is able to increase its number of personnel.

Vorteile:

The software is more user friendly than other comparable e-Discovery platforms.

Nachteile:

Nextpoint misses on a few features that would make the user experience more efficient. E.g. - real time coding creation and ability to redact/highlight while in review window.