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Über Asset Essentials
Asset Essentials ist eine cloudbasierte Wartungslösung, die für das tägliche erweiterte Wartungsbetriebsmanagement entwickelt wurde.
Setting up Pm's was a nice change from using Outlook calendar. Work request made it easier for staff to tell me about broken equipment.
The limited options for the tech accounts provide me with extra work editing their times.
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Robust and Intuitive Asset Management
Asset Essentials great for schools
Kommentare: It's a great program with the proper training.
Vorteile:
I love the work order process. Owners see what is done, when its done, etc.
Nachteile:
Sometimes it's a little wonky. The filtering/sorting can be hard to figure out.
In Betracht gezogene Alternativen:
Well worth the time & money investment
Kommentare: Our overall experience with Asset Essentials has been wonderful. The team at Brightly has always been helpful when I've called with a question, or needed help with a feature. They've never left us hanging!
Vorteile:
Asset Essentials has revolutionized how we track maintenance in our facility. It has made record keeping and KPI tracking in our facility so much easier.
Nachteile:
The mobile app has been a consistent pain point with Asset Essentials since we implemented in 2020. Our users have had zero issues or complaints about the website, but we have had constant reports of the mobile app not working. I wish there was a proper mobile website for Asset Essentials for us to send our team to when the app isn't working
Easy to operate
Kommentare: It has been a huge improvement and overall a great tool in the industry
Vorteile:
It is easy to navigate and create work orders , keeping track of assets and inventory is key
Nachteile:
Occasionally takes time to load to the next step of a work order
Well done, Asset Essentials!
Kommentare: Migrating to a new platform can initially be overwhelming especially when being familiar with a product that was used for a number of years and was fine- tuned to an organization's use. Overall, now that Asset Essentials is the work order system of the organization with staff utilizing the many features, it is appreciated for its efficiencies.
Vorteile:
Asset Essentials continues to improve the ease of use and output of the data, proving to be an excellent resource for the organization and for the Facilities Management Managers and Staff.
Nachteile:
Brightly continues to work with Clients' use and understanding of Asset Essentials and this is a process. Learning improved ways of working with a product can initially be awkward, but once users become more familiar and comfortable with the how it works, it becomes more automatic.
Help when you reach out for it.
Kommentare: I am thankful to have it in living. It makes living more interesting to work with.
Vorteile:
Getting the job done! Makes work much more worthy.
Nachteile:
Time wait for process. Having the communication for help is a winner.
what i would like to be added to the program
Vorteile:
not just one thing 1
Nachteile:
would like to be able to get a text message or email, prefer text to let me know that there is a particular work order, down to the category.
chief janitor
Kommentare: easy with all of it easy to get in to and use
Vorteile:
its very easy to get into and use and its all there that u need
Nachteile:
nothing on my end . it highlights everything
Issue with a new account
Kommentare: Before this change, everything worked correctly, and I loved the ease of use.
Vorteile:
It is a straightforward program to use if it is setup correctly.
Nachteile:
I changed companies and had to move everything to a new account. Not everything was changed, so it worked like before. When I stated this, it was not addressed.
Asset essentials
Kommentare: Awesome experience. Makes keeping up with the work orders easy
Vorteile:
I like the reports you can generate. Some much data to collect
Nachteile:
I can't input my parts list from a CVC file

We have been able to get some value from this product but it has taken a long time to implement.
Vorteile:
This software has a lot of potential for us. The ability to track costs of repairs, parts, downtime, etc. could be really valuable. Having an accurate parts inventory will also be very nice when we get to that point. Keeping track of what work has been done on the different assets has been the best for us so far. Finally, having a parts list for each piece of equipment will be awesome.
Nachteile:
It is not a very sleek or modern user interface. Also, there are abundant features that can provide great value but it takes a lot of clicks to access what I want. Sometimes it seems like there are too many steps to perform what I want to. One example would be PO's. I also wish it would allow me to customize more so I can avoid fields of information that I don't need.
Benefits of using Asset Essentials
Kommentare: Our overall experience has been positive. The Asset Essentials team is easy to reach and helpful in resolving any problems.
Vorteile:
The ease of work order entry and the dispersion to the trades. Also, when I call for help, the person I reach spends as much time as necessary to answer all my questions.
Nachteile:
Learning how to create different views for the work orders and batching work orders that need to be closed. We have single sign on for the users so we had to work with our IT department to make sure everyone was signed on and could access the program.
Great Support
Kommentare: We monitor time/money used to decide asset replacemwnt!
Vorteile:
Love the ease and power of data management. RIGHT AT YOUR FINGERTIPS!I really appreciate the staff at Brightly, they act as though I am their only customer! They are outstanding on follow-up of any issue we present! 10 star service!!!!!!!!!
Nachteile:
Very few items, mostly in the clerical area.
Great product to track work orders
Kommentare: This is our first work order software program. This has allowed our staff to do away with traditional "to-do" lists and share a program for all to access and use.
Vorteile:
Being able to track my requested work. This allows me to plan and schedule projects around items needing to be addressed.
Nachteile:
It would be nice to have a project management tool or another project management software interact with this.
Rusd racine wisconsin
Kommentare: Excellent robust system to execute my work
Vorteile:
Thorough execution of work order management
Nachteile:
Slow server response time though great features monile app
Great product
Vorteile:
The desktop web access works well. The preventative maintenance scheduler is excellent. Creating work orders is straight forward.
Nachteile:
Minimally developed mobile app severely limits what I can do away from my desk.
Maintenance Manager
Kommentare: Asset essentials is a good program in that it is easy to use and print reports
Vorteile:
it is very easy to navigate in the prograam
Nachteile:
The ability to forecast out further than 1 week.
Great Product
Kommentare: Our overll experiance has been very good, the company has good support and the product works very well.
Vorteile:
I like it as it is very customizable, and scalable
Nachteile:
It does not offer text messaging for high priority work orders.
A Days Work
Kommentare: okay
Vorteile:
i like not having to write on paper . Also like the options with material purchases and recording the information. just seems like it should have been this way for the last 25 years.
Nachteile:
sometimes it runs REAL slow. Has not happened for awhile but when it happens its time to go home .
Asset Essentials - Review
Kommentare: Ok once you get used to it.
Vorteile:
Managing equipment parts and work orders.
Nachteile:
Over all a good product. All systems take time to master.
Asset Essentials Help Desk
Kommentare: My experience is positive. I was able to place items on help desk that needed to get fixed and get help dispatched to areas needed.
Vorteile:
I used this software to create and maintain help desk tickets for technology. It was easy to use and learn.
Nachteile:
I had difficult getting a monthly list of tickets that needed to be completed. It was hard to navigate and find.
Good service, easy to use, help full for any labor logging system
Kommentare: Great
Vorteile:
You can add users and labor hours to any work order or project
Nachteile:
Folders to store completed work orders for future verification
Guidewell
Kommentare: Its been positive. When I get frustrated with myself, support team is there to back me up
Vorteile:
Customer Service!!!! Always ready and willing to helo
Nachteile:
Me trying to navigate the system. I'm new to my position.
Work order
Vorteile:
Choices for printing work orders it was also easy to learn
Nachteile:
Not Showing the whole work order you have to open it up to see all info
Great Product
Kommentare: Overall I have a good experience using Asset Essentials. It is pretty easy to use. It has a lot of useful funcitons and I seem to discover new things periodically. I was very happy when our company decided to get this software it has cut back on my work.
Vorteile:
Being able to enter work orders and not having to bog down email boxes with a bunch of emails. Everyone being able to view work orders and know the status
Nachteile:
The help feature is not very clear or easy for most users. It seems to be geared more toward the highest administrators rather than the everyday user. A lot of times I cannot get my answers for help from there because it wants me to use functions I do not have access to and I have to call the help line.
Using Asset Essentials on a daily basis.
Kommentare: The more information that we input into the program the easier it is to track, measure and control the department
Vorteile:
I haven't scratched the surface on what this program can do, and I'm impressed!
Nachteile:
There are some days that the program runs a bit slow.