Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Über Ticket Tailor

Keine Ticketgebühren! Keine Hektik! Ticket Tailor ist eine einfach zu bedienende Ticketing-Plattform, die dir die Kontrolle über dein Event-Ticketing ermöglicht.

Erfahre mehr über Ticket Tailor

Vorteile:

Very easy to use across multiple timezones and currencies, the duplicate feature in particular is great.

Nachteile:

I don't necessarily have anything I dislike. The only thing is maybe not being able to upgrade to a different ticket purchase after already making a purchase.

Bewertungen zu Ticket Tailor

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,8
Kundenservice
4,8
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,8

Weiterempfehlungsquote

9,6/10

Ticket Tailor hat eine Gesamtbewertung von 4,9 von 5 Sternen basierend auf 451 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (451)

Kathy
Kathy
Executive Director in USA
Verifizierter Nutzer auf LinkedIn
Umweltdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A hidden treasure - Ticket Tailor has been critical in my organization's response to covid

5,0 vor 3 Jahren

Kommentare: My nonprofit organization relies heavily on visitor admission revenue to help advance our mission. We were closed for a year due to covid, which impacted us heavily. This year, we sought a solution to be able to open safely. One of our solutions was online, timed ticketing. I researched various options and found Ticket Tailor, which was listed as integrating with my Weebly website. I'm so glad I found this solution! Not only did it work well for our purposes, but the customer service they provide is excellent! They even had articles on implementing timed ticketing - just what we were looking for. The "chat" is always helpful and they always have ideas for how to use the program to do what I want it to do. And their regular updates are actually... Helpful! Always adding features or tweaking elements that make the program work just that bit better. They are affordable and responsive. I highly recommend Ticket Tailor.

Vorteile:

Ticket Tailor is easy to use and has excellent customer service. Any time I need help with doing something, they respond quickly. Also, they truly listen to their customers and make regular, helpful updates. I like the ease of use, ease of creating events and ticket options, ability to embed in my website, ability to customize events and communications, and so much more. The software is very affordable, and you can pass on the ticketing fees which is very common practice these days. It's a great platform!

Nachteile:

It's hard to say because I love this software. Reporting could be a little more robust, although it is similar to other types of platforms (e.g., online sales). Integration with a few more software platforms, such as more options for emailing, would be helpful. Much of what I would have said "like least" when I first started using the platform have already been addressed in the company's software updates!

In Betracht gezogene Alternativen: Tessitura und Eventbrite

Gründe für den Wechsel zu Ticket Tailor: It looked more user friendly and was more economical.

Will
Board Member in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy to setup. Great Integrations. Clean Interface

5,0 vor 2 Monaten Neu

Kommentare: We were about to go live using SquareSpace to sell tickets to keep the setup easy. Boy am I glad we changed to Ticket Tailor. The easy of selling both tickets and collecting donations on TT has around made the setup worth it. And the checkin app will make the event day so much easier than using an XLS file! Thank you TT team

Vorteile:

We were up and running in less than 30 minutes. This includes adding a new event, integrating it with our Stripe account, integrating it with our MailChimp account and integrating it with our existing website on SquareSpace. I was HIGHLY skeptical that our users would purchase tickets AND make a donation for our fundraising event. Boy was I WRONG. Ticket Tailor's user interface really helps make it so easy for our users to do both. Thank you!

Nachteile:

Small request - I would love a report (or maybe on the dashboard) that shows ticket sales $ and donations $ separately.

In Betracht gezogene Alternativen: Squarespace

Warum Ticket Tailor gewählt wurde: Better user experience for selling tickets and collecting donations. Better user experience for check into the event. Better ticket price management.

Zuvor genutzte Software: Squarespace

Gründe für den Wechsel zu Ticket Tailor: the user experience for the other products was not ideal. and the check in process was going to be very difficult.

Michelle
Event Coordinator in USA
Essen & Trinken, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent Price

3,0 vor 5 Jahren

Kommentare: Overall, for the price it does the function necessary for a lower price that other platforms. If the platform was a little easier to use and easier for customers to find this would be helpful.

Vorteile:

As a small business owner, I love the low ticket fees and functionality of being able to sell a ticket online. I've used this software for lots of events.

Nachteile:

The ease of use and look of the software is not as nice as their competitors. Ticket tailor does not easily allow customers to find tickets without a direct link. Other platforms allow customers to easily find tickets when searching online.

In Betracht gezogene Alternativen: Brown Paper Tickets und Eventbrite

Gründe für den Wechsel zu Ticket Tailor: Price

Gemma
Network Manager in UK
Psychische Gesundheitsfürsorge, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent ticketing platform for free events

5,0 vor 3 Monaten

Vorteile:

We have found Ticket Tailor very easy to use and the site is user friendly. Things are kept simple and the support staff are very helpful.

Nachteile:

Not being able to link an event directly to Zoom or Teams

Jason
Jason
Chief Operating Officer in USA
Verifizierter Nutzer auf LinkedIn
Rundfunkmedien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best value in event ticketing services

5,0 vor 5 Jahren

Kommentare: Overall we've used TicketTailor for almost 10 events over the past 2 years and love it. It's the cheapest full-featured ticketing system you'll find, and much easier than hosting your own service to save money.

Vorteile:

The best thing about Ticket Tailor is the flat fee pricing model. You can charge as much or as little as you want for tickets, and not worry that they are taking a cut of every ticket sold. Especially for expensive tickets, this amounts to hundreds of dollars in savings.

Nachteile:

There are a few use cases that I've come across for which it isn't ideal, but I've contacted the developers and they are very helpful with taking suggestions and offering ideas. I will freely admit that some of my use cases are fairly esoteric, so if you're just doing a fairly normal event you should have no issues.

In Betracht gezogene Alternativen: Eventbrite

Warum Ticket Tailor gewählt wurde: CiviCRM worked fine but it was a lot of effort to keep updated and customized for our needs. We hosted it on our own server.

Zuvor genutzte Software: CiviCRM

Gründe für den Wechsel zu Ticket Tailor: We had fairly expensive events so any service that took a percentage of ticket prices was off the table.

Emily
Emily
Marketing Assistant in USA
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Most Economical Ticket Management Software!

5,0 vor 4 Jahren

Kommentare: Any problems I have ever had with TicketTailor, Lon and the rest of the team were quick to provide me a solution if I was not able to find the answer myself with their online forum.

Vorteile:

This software is super easy to use when selling tickets to an event. I use this software to host a Gala twice a year for a Cancer Charity I work for and it is so easy to setup and customize. Also, it only costs $25/month to use with no contract. After my event, I pause the billing until my next event! Although the software developers are in the U.K. they are VERY friendly and quick to respond to your questions (no charge). The things I love about this software are too numerous to list!

Nachteile:

The ONLY thing I can think of that I don't like about this software is the fact that sometimes you have to dig to find a certain feature you are looking for.

Rob
Rob
PPCA committee member in UK
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Works very well for a small not for profit

5,0 vor 5 Jahren

Kommentare: Unhesitatingly recommended!

Vorteile:

We have used Ticket Tailor for ticketing events at the Pells Pool, Lewes in 2018 and are continuing to use them now in 2019. We have found it a very easy to use and cost effective system. Our ticket charges are relatively low per ticket, so a fixed monthly rate (rather than as a per ticket + % of sales model) works out well for us. Plus the charity discount! The check in app also makes for speedy entry. And we are seasonal - so the fact we can then suspend the account until we start up again is great. And the customer service when we started off was top class.

Nachteile:

Hard to think of what we would improve ...

In Betracht gezogene Alternativen: Eventbrite

Gründe für den Wechsel zu Ticket Tailor: Pricing structure better for relatively low per ticket events.

Ingrid
Ingrid
Owner in USA
Verifizierter Nutzer auf LinkedIn
Unterhaltung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

TAILORED FOR ME

5,0 vor 3 Jahren

Kommentare: I enjoy it thoroughly and have referred many friends

Vorteile:

The best thing for me is the pricing. Once I pay my monthly fee THAT'S IT. Paypal & Stripe take their fees out and send me my money. There is no future payment going back to the service.

Nachteile:

I really have NO cons but the check-in app has been glitching

Sam
CEO in UK
Umweltdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

An outstanding experience with a value driven business

5,0 vor 4 Monaten

Kommentare: My experience with Ticket Tailor was truly invaluable, encompassing exceptional support during the setup of my inaugural event, coupled with an intuitive user experience. Furthermore, I deeply appreciate the commendable values they embody as a business, from their dedication to social impact to their prioritisation of environmental sustainability. This event marks just the beginning of what I anticipate will be a series of successful collaborations with Ticket Tailor.

Vorteile:

the ease of use, simple to follow for someone non technical, the support team, the number of attendees being able to register for a free event without cost

Nachteile:

Managing the link to zoom wasn't easy but I found a work around.

patricia
Owner in USA
Restaurants, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent and Easy

5,0 vor 2 Monaten Neu

Kommentare: Wonderful experience dealing with them would use them again

Vorteile:

Easy to deal with and no difficulty at all in transferring ticket money

Nachteile:

There was nothing that I liked least about them

Dawn
Admin in UK
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

First time with e-ticketing

5,0 vor 4 Jahren

Kommentare: For many years we have run Santa events with high quality cardboard tickets sold from our premises or bought through PayPal and posted out. We have also sold tickets on the day. Covid meant none of that was possible and we were very anxious about moving to e-ticketing. From the very start the product was very easy to use and customise and more importantly integrated very well with our website and our customers found it easy to use. The support team have been exceptional - answering queries at all hours when I'd reached a problem. What I love with their support team is that they never say- just click this option as though you were an idiot- they are very friendly always explained or linked to tutorials so you can understand in more detail.

Vorteile:

Very easy to set up an event, able to copy event to save time/mistakes. Very easy to customise and make it look like our product, blended perfectly with our website and meant we could add/change/hide events ourselves without paying external company to make changes to our website. Our first event went from an idea to tickets sold within a couple of days and would have been quicker but had to wait for web team to add the ticketing code and our own text/images. Ticket types with loads of options and seemed easy for our customers to use. Price per ticket seemed cheap compared with other names I looked at. Loved the fact we could use our images and text colours to give our branding for events and could even customise order confirmation emails, checkout questions, etc and export all info easily to Excel to analyse in more detail. Many times I thought I'd like to do something then found there was an option already there, e.g. use an access code so someone could add another ticket to their order for a 'sold out' event. The countdown timer for tickets going on sale was brilliant. It meant I could prepare and publish about 70 events and set the go-onsale time to coincide with the scheduled facebook post to announce they are on sale ... now! The new recurring event options will allow us to easily manage ticketing for time slot future events if we can find a way to limit the number of families ordering per time slot rather than number of tickets sold.

Nachteile:

We had a probably bespoke requirement to control/count/limit the number of individual orders rather than the number of actual tickets issued. E.g. with Covid needed to limit the number of families who purchased but could have up to 6 people per bubble/family with a mix of adult and child ticket prices. A solution would be to be able to specify a mandatory ticket so they had to buy, say, one visit ticket (which could have been free) per order and then any number of additional tickets. We could schedule when an event was published but couldn't schedule when it went off-sale this needed to be done manually. You could set the ticket to go off-sale but the event still showed as on-sale. Cancelling events - sadly we had to cancel some events due to Covid and this was a manual process of finding and cancelling each ticket then refunding in PayPal. Took about 1.5 mins to do each one and we had nearly 2000 to cancel so took several days hard work of clicking, copy/paste etc. Bulk ticket create - we offered a free upgrade to a different event and about 800 took this option. This involved manually copy/paste to create each new ticket/order as admin can't edit/change the event on a ticket. Again took probably 1.5 days to work through them individually, would have been great to be able to create a batch of tickets from a CSV /Excel data set. Overall the affordable cost and superb look of the product for the customer far outweighs any system admin niggles and support team were awesome!

Chris
Founder in UK
Eventservice, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Moving from Eventbrite to Ticket Tailer was the best thing we did

5,0 vor 3 Jahren

Kommentare: We had real world and online events and lots of then. TT was so much easier and faster thna EB and way cheaper.

Vorteile:

We had challenges with Eventbrite at the strat of the pandemic and needed a new solution fast. I checked all the platforms out and ended up choosing Ticket Tailor. Short learning curve but easier, faster and slicker by far than eventbrite. No not as many features, but the features that are needed ar all there. Cost wise its WAY cheaper too. The whole team loves it now where EB was always a chore.

Nachteile:

All my issues get addressed in a Zoom call with the team! Yes I can actuaklly talk to humans who make the product. That alone is a gamchanger.

valerie
Head of Fundraising & Comms in UK
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Ticket Tailor

5,0 vor 5 Jahren

Kommentare: We have been using Ticket tailor for several years and found it to effectively meet our needs as we can increase or decrease the amount of events we are paying for, it is easy to change your payment plan. There is also the option to resend tickets, cancel orders etc.

Vorteile:

Straight forward to use and good reporting options. Allows you to set the transaction fee and ticket price. Not extortionate for the vendor.

Nachteile:

The buytickets. link wording isn't always appropriate as we offer free events, although there is a join the guestlist option this isn't on the main link.

Matthew
Founder in UK
Eventservice, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

This a great system if you want basic ticket sales for smaller events

4,0 vor 2 Jahren

Kommentare: I have enjoyed working with the Ticket Tailor system. The team are all very professional, knowledgable and diligent. The system itself has been rock solid reliable and has never failed to deliver. If the system allowed us to grow the way we need to I doubt we would ever change.

Vorteile:

The number one thing I like about Ticket Tailor is the support staff. They havent always had an answer that was what I wanted to hear but they have been there pretty much 24/7 and have always given 100% effort to help me out. I am a very demanding customer and I can be difficult when I need something in a rush and Ticket Tailor never let me down.

Nachteile:

This is very personal to me because I run a company that works in a slightly odd way to the regular Ticket Tailor customer. For me the system is a little inflexible, slightly light on features and the reporting system is just lacking a few finer details. Please dont let that put you off unless you are, like us, trying to offer ticketing services on behalf of events. The lack of options regarding payment APIs is also an issue. Stripe, Stripe or Stripe.

Matthew
Development Coordinator in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Tailored to me

5,0 vor 5 Jahren

Vorteile:

Just how fluid it all is. Easy to use and love the options to customize.

Nachteile:

I don't necessarily have anything I dislike. The only thing is maybe not being able to upgrade to a different ticket purchase after already making a purchase. ie.. customer buys a general admission ticket and now wants a VIP ticket. I haven't been able to find away to upgrade unless cancelling an order.

Lisa
Owner in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The BEST OPTION for event ticketing and management

5,0 vor 2 Jahren

Kommentare: Ticket Tailor has allowed us to sell event tickets to a wider audience and to keep our ticket prices low enough to allow many people to be able to afford to purchase tickets. Their fee schedule is very reasonable and free events are offered free of ticketing fees. They have been very responsive to any and all questions about navigation and I am extremely happy that I found them.

Vorteile:

The Ticket Tailor company strives to provide a cost-effective way to manage events. Any "free" or charitable event is at no cost to the organizer! That alone speaks to their commitment to helping non-profits and businesses of all sizes to be able to utilize this platform. Customer service is top-notch! They are not only responsive but they follow up just in case. We are a small business and we try our best to manage event expenses so that we can offer more compensation to our performers. Ticket Tailor has a fee schedule that has allowed us to accomplish this.

Nachteile:

I would like to be able to manually add tickets that were sold outside of the TIcket Tailor platform and do so without a fee. (I understand why I can't, but it would be nice.)

Viral
Mr in UK
Unterhaltung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

simple intuitive and easy to manage

5,0 vor 5 Jahren

Vorteile:

the dashboard give you all the information you need in one place! creating and maintaining the events is easy, the features to generate operator tickets, reissuing, cancelling, voiding , refunding tickets is a breeze. very good plans available for all size of events

Nachteile:

honestly nothing to dislike, the one thing i would like improved (selfishly) is that if for a plan we have the ability to create 5 events when at the event itself if we have to scan tickets for multiple events we need to switch between events and it causes some issues with queuing. if we can merge the number of tickets allowed under 5 events into 1 event it might be better suited.

Faye
Faye
Owner in Deutschland
Verifizierter Nutzer auf LinkedIn
Wein und Spirituosen, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Fantastic Ticketing platform

5,0 vor 4 Jahren

Kommentare: Very positive. Credit to them also for making tickets for online events free for many months this year.

Vorteile:

I love the ease of use with this platform. Very easy to set up and integrate

Nachteile:

I've had some problems with payment issues on my CC due to Stripe where a debit of 2 cents is left and then my account has been blocked because that amount couldn't be taken off my card but they have been quickly resolved by customer service.

Steve
Proprietor in UK
Unterhaltung, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Ticket Taylor saved our lives!!

5,0 vor 4 Jahren

Kommentare: Ticket Taylor saved our lives. When the lockdown happened our business shut down and we couldn't claim any help due to various reasons so started using Ticket Taylor for small online events to put food on the table. Ticket Taylor decided to help online vendors by not charging until the end of September.

Vorteile:

This is very easy to use and get to work. I use it almost every day and never have a problem

Nachteile:

Everything that I use in ticket taylor works great

Vanessa
Festival Organiser in UK
Eventservice, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great ticket plaform for small events

4,0 vor 5 Jahren

Kommentare: Very good and will continue to use after 3 years with them.

Vorteile:

Simple, good value for money and great customer service. Does the job well, easy to add tickets, track sales, export orders, refund customers etc. Also that booking fee to customer is optional - this is really good!

Nachteile:

Still has fairly basic features, although they are always trying to improve which is noticeable. Would be great to have optional add ons during ticket purchases to reduce the number of tickets on main page (e.g. if your event has paid extras such as dining, spa, glamping...) also the option for customers to pay in instalments which is becoming popular in events. You can do this manually fairly easily but would be brilliant if it was a built in feature and customers got sent remiders automatically. And finally the option to collect emails for a mailing list, a GDPR compliant opt in or opt out at checkout.

William
Box Office Manager in USA
Darstellende Künste, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

New user couldn't be more impressed

5,0 vor 2 Jahren

Kommentare: I am a new recruit to Ticket Tailor but, so far, I couldn’t be more impressed. They will save us an estimated $2,000 per production compared to our previous service. You can set your tickets up to accept a donation on top of the ticket fee to bring in more revenue. With our previous service, moving a ticket from one performance to another was complicated and frustrating. With Ticket Tailor, a few clicks and the ticket is moved and the buyer is notified. To add ticket buyers to MailChimp, we had to run a report, export it to Excel, and import it to MailChimp. I’m using a Zap on Ticket Tailor that automatically and immediately adds the buyer to a MailChimp audience each time a ticket is sold. Very easy to set up right on the Ticket Tailor site. And Customer Support!!! Unlike virtually every other company support in the world, you can pull a Ticket Tailor agent into chat in under FIVE MINUTES! If that wasn’t enough, they understand the question… AND have an intelligent answer. I have yet to have an agent tell me to hold on for “a couple minutes” while they search their manual or ask someone else. And they’re available 24x7! This service is a fantasy come true.

Vorteile:

Cost and ease of use. Amazing customer service.

Nachteile:

A couple features don't work as I'd like, but there is an acceptable workaround

Chloe
Marketing assistant in UK
Professionelles Training & Coaching, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy and convenient

5,0 vor 3 Jahren

Kommentare: It's helped us to save money and provides an easy, convenient platform to sell event tickets on.

Vorteile:

It's easy to use, cheaper than other alternatives, and the customer service is great when we have any questions.

Nachteile:

It's not always easy to figure out how to do simple things, such as setting up instalment payments.

Carl
Manager in USA
Unterhaltung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Ticket Tailor works for us.

5,0 vor 5 Jahren

Kommentare: Pleasant, we've stuck with it and have not had a reason to change.

Vorteile:

Great price point, easy to use. Painless to upgrade, turn on or off, and utilize. Easy to edit, friendly interface.

Nachteile:

Insertion onto our website was not useful. So we have to send to a direct link for online purchase. Accounting on the back end is slightly unclear relative to fees. But that's extremely minor.

Grant
Director in UK
Design, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Making tickets easy

4,0 vor 5 Jahren

Kommentare: We use this on several of our websites for selling tickets to festivals and concerts. Always works well and the backend is great for management of the sales and events.

Vorteile:

I really like the fact that I can dip in and out of this for them times I need it.

Nachteile:

Nothing major really. Costs went up a bit a while ago, but still great value.

In Betracht gezogene Alternativen: Eventbrite

Gründe für den Wechsel zu Ticket Tailor: Just seemed to offer more for the price.

Maggie
Communications Director in USA
Professionelles Training & Coaching, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great solution for a great price

5,0 vor 4 Jahren

Kommentare: For a non-profit, knowing that we have a fixed expense for the event software is important. It's such a reasonable expense as well, with no hidden fees. Their support chat is very responsive, impressively so for our time difference.

Vorteile:

The software is easy to use and I don't feel like I'm being nickel and dimed with fees.

Nachteile:

The software did not pick up on including Zoom information in the tickets for an extremely long time. Even though they knew people were using these tickets for virtual events, they did not include the way to access the events for a painfully long time. Exporting information for lead capture is a bit messy. But they do have API's for which we integrate some info to our CRM.