Market Dojo Erfahrungen

Using Market Dojo

Vorteile:

At Emaar, with tens of sourcing events every week, we are very grateful how Market Dojo helps us in being more effective. With such an easy to use system, our procurement team creates quickly and easily RFQs, RFIs and various Reverse Auctions events. Additionally, the Supplier Onboarding portal saved us hours and hours of work by automating the pre-qualification process for any new vendor. Over the years, the platform has helped us to build a constructive and transparent relationship with our vendors and generate substantial savings on our procurement costs. One more thing we appreciated, every time we had a request for a new feature, the team at Market Dojo engaged in a constructive conversation and for most of our requests, they built the required improvement in no time. Last but not least, the support team is absolutely fabulous. Anytime we or any of our vendors had a question, the team responded and resolved any issues promptly. It’s such a pleasure working with the team at Market Dojo.

Nachteile:

Great tool to track interaction with suppliers, only suggestion would be to integrate more advanced features to manage the Contracts with the suppliers, but I heard they are already working on it.

Very good experience with Market Dojo

Kommentare: Great experience in using Market Dojo with brilliant and quick support. This is a smart tool which simplifies a lot the process for complex projects! I am sure the tool will grow even more in the future, assuring it a great future and success.

Vorteile:

The team and support is really great, always trying to find the solution which is the best for your business. The simplicity, it is not overcomplicated, do the job well and you do not need to spend ages to build your events The improvements which are released regularly and take customer remarks into consideration The "Sandpit" tool which allows you to test your event as if you were a bidder and adjust accordingly, in live. Project stakeholders can access event you want to share with them, and you can also include access restrictions The different ways to access the content (Documents repository, into the event question directly, via Excel download, etc... )

Nachteile:

The scoring for an event with a lot of questions and bidders since so far I believe scoring is only possible per bidder rather than per question across all the bidders, to keep the same scoring logic.

Review on MD e-sourcing

Vorteile:

Easy to use. It’s not take long time to create a tender on the system.

Nachteile:

It is not flexible to adjust information. For example, if the bidders type wrong name of company, they cannot change after signing in.

An innovative, powerful eSourcing tool that gives buyers absolute control over their tenders.

Vorteile:

Market Dojo has offered me excellent flexibility and customer support to personally operate two RFPs. I have been able to set as many questions as I like, with virtually no restrictions on the parameters set for bidders to answer to ensure that I obtain only the information I require. Incidentally, a lot of bidders commented they preferred this as it allowed them to reduce the work required to submit bids. I love the fact that I could copy and paste the structure of a previous tenders to avoid having to construct new tenders. It saves so much time and enabled my organisation to continually improve the tenders it puts out to market without having to start from scratch. Lastly, Market Dojo's customer support is excellent. They offer a website chat function and email support during office hours and regularly follow up on queries I make out of hours. I always receive personalised, solutions orientated feedback. Market Dojo's owners and employees are clearly very proud of their product and took a keen interest in ensuring I got the best out of its features.

Nachteile:

It requires training, quite a bit actually to learn how to operate various features. The website would benefit from short video blogs showing how to use Market Dojo's features. Once an RFP is launched, it is very difficult to change it so, it needs to be tested prior to an RFP being issued.

Great customer service

Vorteile:

Customer Service is awesome. [SENSITIVE CONTENT HIDDEN] is always very helpful.

Nachteile:

For our suppliers to go in and register, they have a hard time navigating and tell me often that it's not very clear or user-friendly. I don't like when I am updating the COI by Proxy for the supplier, that it goes back into the whole approval process again even though they are already approved.

Flexible & time saving program

Kommentare: From the support team, through to our personal Market dojo manager, the experience of using this platform was always a positive experience.
It was a pleasure to work with Market dojo to achieve our online Auctioning targets, which was a success. The platform was easy for our many suppliers to access and use, with straight forward functions. The reporting tools and summaries created afterwards were quick and easy to download allowing for strong analysis of any Auction we ran.

Vorteile:

A very easy and straight forward online Auctioning platform allowing our company to manage our many items to be Auctioned successfully.

Nachteile:

None to comment on as we did not have a negative experience using this platform

Easy to use

Kommentare: I like MD very much. I have used it for 2 tenders and will continue to use it.

Vorteile:

It is easy to use. Very helpful team to support.

Nachteile:

I honestly do not have any issues. Its been great tool to use.

Best in class eTendering software

Kommentare: Fantastic company to work with, great software and an extremely knowledgeable and friendly team in support.

Vorteile:

Easy to build RFQ's / RFP's. Most important of all is the ability to evaluate multiple supplier pricing responses without having to spend weeks re-formatting the excel spreadsheets they have sent back - huge time saver. Also using the MarketDojo esourcing tool drives far more competition (and therefore better pricing and savings from competing suppliers) - the psychological element of competition this plays on with suppliers should not be underestimated as it's extremely powerful.

Nachteile:

It would be great if there could be an integration with public sector tender portals such as Find a Tender, Tenders Direct, Due North etc as not having this integration can prevent certain clients taking the product forward.

Effective, no frills

Kommentare: We have been using MarketDojo for several e-sourcing events, from simple to complex ones. The client / customer support team is very effective, and the tool is basic, but gets the job done without needing to invest significant amounts of money for larger suites.
It is worth to invest some time in thinking through the event structure, to avoid extra workload in the analysis/awarding phases.

Vorteile:

Customer Support: very responsive, always going the extra mile to help setting up and managing any e-sourcing event.

Nachteile:

Some steps required to set up an e-sourcing event are not so straightforward. Awarding: rather basic.

Dojo for Paddy Power Betfair

Kommentare: Dojo have helped us greatly in rolling out our Procurement systems strategy. They have offered us agile, easy to acquire, value for money solutions for tasks like Category planning and eRFx. Their tools are also easily shared with our operations around the world, assisting us in globalising our Procurement service.

Vorteile:

- Extremely agile - very easy to acquire and use - Excellent value for money - low investment required - Top class customer support - 2nd to none

Nachteile:

No negative comments to make. The effort and investment required to get started with Dojo solutions is so small relative to other solutions that any "downside" would be quickly forgiven. Yet, we haven't seen any to-date.

Delivering Savings and Value

Kommentare: We worked with Market Dojo for many years and Market Dojo have always given support and were quick to respond when requested.

Vorteile:

The Market Dojo platform offers an easy to use space for suppliers to register, participate and communicate directly through the platform. We have successfully used this platform to manage our tenders and eAuctions to deliver value and savings for our clients.

Nachteile:

The post event analysis functionality is limited, particularly where there are multiple lots and scenario requirements.

The future of Procurement, easy to use and set up.

Kommentare: Simple .

Vorteile:

Easy to use. Users see the benefits as soon as they start using the system. Easy to on board suppliers , we have on-boarded people in a few minutes. Traceable, all our data about the quote in one place that is audit-able.

Nachteile:

Supplier side needs a little work, but nothing major. I would like the ability to make the attributes in the lots system filterable.

FantasMaDojo!!

Kommentare: The Market Dojo suit of products are really top class. From being super simplistic to implement and use, to the wide range of really focused uses, this is truly a remarkable product. I have truly enjoyed having my teams use the product and have seen fantastic results driven through the use of it.

Vorteile:

Simple to use interface, ability to manage simple to highly complex projects and clear and concise reporting.

Nachteile:

Having to move away from it..., would use it again any day.

Long time frequent user

Kommentare: Is really great since is so simple to use yet powerfull tool

Vorteile:

It is easy to implement and easy to use with great results off the bat

Nachteile:

It does not integrate with another ERP software

Market Dojo -User experience

Kommentare: Tenders, and our supplier performance measurement survey, in the nearby future there will be an RFQ.

Vorteile:

The weighted survey posibility, to tender with a RFQ that I could change into a dynamic E-auction with advanced Lots.

Nachteile:

The invitation of event's always require a login for the end-user, and that's sometimes difficult to get them attending the event. I'll hope to see some changes in this in the future, so participants can attned an event without having to login.

Market Dojo review

Kommentare: Really good customer service and a great system.

Vorteile:

Easy to use Great tech support and customer service Functions are perfect for what we need

Nachteile:

The email that goes to customers doesn't seem to give great guidance. A lot of suppliers have had to email me for help

Experiences in Market Dojo

Kommentare: This tool has been very good, because we have obtained a good percentage of savings in the purchase of the products; We have also obtained new suppliers. Achieving a healthy competition

Vorteile:

It´s friendly, so that make it easy to use (both operator and the supplier.) I can developer a lot of test in the sandbox.

Nachteile:

You can not use decimals, and it causes an impact with certain products at the time of the auction.

Market Dojo RFI Administration

Kommentare: Very favorable. Easy to download the results.

Vorteile:

Very intuitive flow and set-up for creating sourcing events. Easy to add users and liked the ability to label document versions. We had 18 Suppliers participate in the sourcing event, submitting for two rounds, and I did not get a single call for technical support on the platform - they found the submission process very straightforward & intuitive.

Nachteile:

No real issues; sort of wished we could create an RFI without the questionnaire portion, but not a big deal.

Excellent experience, easy to use and effective

Kommentare: Price savings, time savings, process efficiencies

Vorteile:

I like that the software can be adapted to create a bespoke auction which can be as simple or complex as is required; I like the reporting/data available; I like the support available from Market Dojo. And it's very cost effective.

Great

Kommentare: The software is highly intuitive and easy to use and delivered savings of c.8% as part of a tender process.

Vorteile:

Ease of use Live auction visibility and features The download and upload function simplifying the build of the auction

Nachteile:

The difficulty deleting erroneous bids during the live auction

Great Program- Very Useful!

Kommentare: We utilized the tool to help source materials critical to our operation. We got a better price from our current vendor, and brought on a new vendor with a 40% price improvement and 90% lead time reduction! My customer rep from MarketDojo ([sensitive content hidden]) was fantastic throughout the whole process and really helped make it a success.

Vorteile:

The RFP was a valuable tool that not only got us better rates from our current vendor, it opened the door to bring more vendors online to help support our operation. Looking as the possibility of a 90% lead time reduction for the items we did an RFP on.

Nachteile:

The dashboard was a little too busy. Needs some more ease of use there.

A must have tool for organisations of all sizes

Kommentare: cost savings, spend rationalisation, contract repository, strategic sourcing support

Vorteile:

Very simple to use and to get up and running straight away. No need for expensive integrations so can be used for some quick-wins to bring wider stakeholder team on side.

Nachteile:

No real issues. This is not an ERP solution so not necessarily a product for complex spend analytics.

user feed back

Kommentare: This Tool cuts down on time, and paperwork. When handling multiple projects, it is easy to go to the dashboard and find out the status of Events in an instant. The ability to monitor cost savings is valuable when reporting to Managers etc... There is far more to the Tool that I have not explored yet. I would welcome some sort of real-time user community, where experiences and knowledge could be shared.

Quite possibly one of the simplest yet most effective ways to save money on your procurement!

Kommentare: Significant savings against procurement budgets.

Vorteile:

Very easy to use, auctions can be as simple or as complex as you require. This in turn means your supply chain interact with the platform more completely - generating greater results. Auctions can be set up in a matter of minutes.

Nachteile:

Having only used the Auction function thus far, I have yet to encounter any negative aspects related to this specific feature alone.

Great cloud based e-sourcing software with top e-auctions functionality and excellent support.

Kommentare: Pros:
- Full SaaS
- A lot of options to customize each event
- Very good questionnaires and scoring system
- Weighted auctions reverse, forward
- Easy to register and bid for participants
- Multilanguage, multicurency
Cons:
- You may create your own vendors database, we miss global vendor database