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Über 1Staff Back Office

1Staff Back Office ist die einzige Enterprise-Plattform-Lösung, die in Microsoft Dynamics GP integriert ist.

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Vorteile:

Ease to use and integration with GP. Time card software is easy to use.

Nachteile:

Bugs that cause inefficiencies in work flow. Such as: direct hire invoicing errors and ACA surcharge rounding errors.

Bewertungen zu 1Staff Back Office

Durchschnittliche Bewertung

Benutzerfreundlichkeit
3,8
Kundenservice
3,5
Funktionen
3,8
Preis-Leistungs-Verhältnis
3,8

Weiterempfehlungsquote

7,2/10

1Staff Back Office hat eine Gesamtbewertung von 3,9 von 5 Sternen basierend auf 14 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (14)

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Personalbeschaffung & -besetzung, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Julio Singzon - Profad Review

5,0 vor 6 Jahren

Vorteile:

I love how easy it is to use How straightforward it is to use

Nachteile:

Customer Service is a bit lax Ticket system inconvenient to use, it would be nice to pick up the phone and speak to somebody rather than issue a ticket and wait for a response

Phil
VP in USA
Personalbeschaffung & -besetzung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

1Staff Back Office

4,0 vor 6 Jahren

Kommentare: We have been using the software for over 8 years. I have found that anything I want to change or update now costs a great deal. I feel the way the company bills for consulting is unfair. They bill 1 hour minimum, but if the project only takes 15 minutes and then you want another change you will have to pay for another full hour. I find this frustrating and unfair.

Vorteile:

Because we use GP for accounting, 1Staff Back Office is a perfect fit. The analytics capabilities using the WebHouse product the one of the best I have ever seen. Being able to pull together reports very quickly is key to understanding our business.

Nachteile:

There is nothing that stands out about the software that I would consider a con.

Karl
Executive VP in USA
Buchhaltung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

One Staff

1,0 vor 6 Jahren

Kommentare: OneStaff is very difficult to work with. They are not responsive. They do not do what they say they will. The are very disorganized. They have no idea about our software . It seems next to impossible to get any thing accomplished when working with them.

Vorteile:

CRM is customizable and can be adapted to your neeeds

Nachteile:

Customization's are not easy and are very costly

Antwort von Professional Advantage

vor 6 Jahren

I'm extremely sorry to hear that Professional Advantage has failed to meet your expectations. The core values we continuously strive for include Customer Focus, Integrity & Ethics, Team Work, Quality and Courage. We're committed to demonstrating these values in everything we do. At your convenience, I hope we can setup a time to speak with you (Demetrios.Demetriou@Profad.com). I've contacted your account manager and they will be in touch. Thank you for taking the time to provide this feedback!

Matt
Matt
Controller in USA
Verifizierter Nutzer auf LinkedIn
Personalbeschaffung & -besetzung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Lackluster support and significant bugs affect user experiene

4,0 vor 5 Jahren

Kommentare: When we called to ask support staff how to make ACA surcharges on the line-items of the invoices round to more decimal places; they advised us that the general rounding preference under the currency setup in GP/Dynamics would control that preference. This advice turned out to be erroneous, but now we're stuck with more decimal places throughout GP/Dynamics (including checks) and the preference setting is irreversible.

Vorteile:

It enables the importation of Adapt data into GP/Dynamics

Nachteile:

Bugs that cause inefficiencies in work flow. Such as: direct hire invoicing errors and ACA surcharge rounding errors.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Personalbeschaffung & -besetzung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great with a few flaws

4,0 vor 6 Jahren

Vorteile:

I like that its very straight forward and simple. There are defiantly alot of features that I don't use but the ones I use are easy and to the point.

Nachteile:

The way credit have to go into the system, invoice reversals how they only take the bill rate into consideration and forget the pay(this makes is clunky and makes me have to process manually), also that you cant have a Bill with a credit applied to it.

Parker
CEO
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Satisfied customer GP/PAM

4,0 vor 13 Jahren

Kommentare: If I had it to do over again, I would make the same decision. Great product, great company (Profad).
The reason I gave a 3 out of 5 rating on ease of implementation is because the product is flexible and highly configurable, so it takes some complex analysis by a Profad consultant to do the set up right. I highly recommend that you budget for consulting assistance so you get the most out of your purchase.

Vorteile:

The product provides us with a complete "lights out" solution from web timesheets to invoice, payroll, subvendor AP and commissions with no re-keying of anything. It calculates overtime (every flavor of OT) automatically on both the billing and payment side. It allows client managers to approve timesheets on the web at accounts where that is an appropriate business process. The product delivers the value, scalability and accuracy we were looking for. When looking for staffing software you need to be wary of small vendors who might go out of business and leave you with a disaster on your hands. The Microsoft/Profad combination provides the financial stabilty I was looking for in a vendor.

Nachteile:

The Microsoft GP product is a little outdated from a technology and flexibility standpoint, but it is a very mature product from a functionality standpoint, so GP does what we need. PAM (aka 1staff) provides the industry specific, highly flexible staffing features.

Jane
Controller in USA
Personalbeschaffung & -besetzung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

1 Staff Back Office

4,0 vor 6 Jahren

Kommentare: Helps with allocation of revenue and payroll and related expenses among departments. Good customer support .

Vorteile:

That it makes up for the short comings of Great Plains

Nachteile:

That we still have to use Great Plains.

Les
VP of Administration in USA
Personalbeschaffung & -besetzung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

1Staff review

5,0 vor 6 Jahren

Kommentare: Excellent customer service

Vorteile:

User-friendly. I love that it connects with GP.

Nachteile:

The information shared about upgrades. I would like to know when new upgrades are available

John
Director of IS in USA
Personalbeschaffung & -besetzung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Staffing Software

4,0 vor 6 Jahren

Vorteile:

Ease to use and integration with GP. Time card software is easy to use.

Nachteile:

The process to upgrade is very time consuming.

Bill Rowland, MBA
Bill Rowland, MBA
Manager of Operations Accounting in USA
Verifizierter Nutzer auf LinkedIn
Personalbeschaffung & -besetzung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Large Staffing Firm Using 1Staff Back Office

4,0 vor 6 Jahren

Kommentare: Overall, we are quite pleases so far, and are looking forward to the efficiencies this will bring

Vorteile:

Significant improvement over our previous platform. Handles sub contracted workers as well as employees. Paid-when-paid feature is awesome!

Nachteile:

I think our company is one of the largest (if not THE largest) and most complex implementations they have done. A few features need some more work to get this operational 100% for us.

Davika
Collections in USA
Buchhaltung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Feed Back

3,0 vor 6 Jahren

Kommentare: Good

Vorteile:

New Updates and learning all the new capability to help with our daily work Load

Nachteile:

Before it was the functions not working for us but now once we receive and know where the tools are to help guide us on how to process helps a lot

Katie
AR Coordinator in USA
Personalwesen, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Customizable

5,0 vor 6 Jahren

Vorteile:

The software is customizable so we can use it how we need it.

Nachteile:

Customizations can sometimes take a long time to test and complete.

Joellen
Senior Accountant in USA
Personalbeschaffung & -besetzung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

1Staff Back Office

4,0 vor 6 Jahren

Vorteile:

Ease of use with several options of modifying data

Nachteile:

Customer service response time when an issue arises

CHRISTINE
Controller in USA
Personalbeschaffung & -besetzung, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

1Staff Review

4,0 vor 6 Jahren

Kommentare: Now having the ability to send invoices electronically has been a big efficiency booster. We are still trying to increase our electronic timekeeping usage, but need some bugs to be worked out before people feel confident to push it.

Vorteile:

Customizable. Works with our accounting package. Gives us better access to our payroll & billing information.

Nachteile:

Our customization has caused programming issues & frustrations with our users.