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Über InsightEMR

Die Einzelsystemsoftware und das datengesteuerte Coaching von Clinicient haben dazu beigetragen, dass Kund*innen ein zweistelliges Wachstum erzielen konnten.

Erfahre mehr über InsightEMR

Vorteile:

Clinicient is easy to navigate and personalize to meet our clinic's needs.

Nachteile:

Then I have to call software vendor and have them find the eras. Also, difficult to correct some issues.

Bewertungen zu InsightEMR

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
3,9
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,1

Weiterempfehlungsquote

8,3/10

InsightEMR hat eine Gesamtbewertung von 4,4 von 5 Sternen basierend auf 126 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (126)

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Nutzerbewertungen filtern (126)

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use and does the job well

5,0 vor 6 Jahren

Kommentare: Makes it easy to electronically post payments .
Speeds up the process of billing and posting claims

Vorteile:

The speed in which it brings in data. Always easy to see the data and to retrieve information Use it in medical industry

Nachteile:

There is not much I don't like. Sometimes data comes in late but that is probably due to vendors not program

Jenny
Office Manager in USA
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Dependable Software

5,0 vor 4 Jahren

Kommentare: The reporting feature has helped us to keep track of everything better. Copay collection, no show rates, A/R, etc.
Scheduling is incredibly easy. Documenting seems to be picked up easily by any new therapist that joins us and I love how you can tailor it to your needs.
Keeping up with important insurance updates/changes is the biggest reason we will stay with Clinicient! While other clinics struggle, we are able to adjust and keep up because of Clinicient!

Vorteile:

Love staying informed with everything; updates are automatic. And issues are fixed in a timely manner.

Nachteile:

Constantly putting in a password - but I get the security side of that. And that I have to uninstall the program on my receptionist's computer every 3 weeks and reinstall as it gets slower and slower since the last major update. I did contact support about it.

Britt
Office Manager in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Charting for PTs is good, billing is a pain.

3,0 vor 6 Jahren

Kommentare: The billing functions are a pain and when we call to get assistance, half of the people we speak with either have nothing to add over what we already knew or just say that's how it works and hopefully in the next year it will be improved. Data pushed to Zirmed or pulled from Zirmed frequently incorrect or missing things. Tasks are attached forever to the patient's chart. Errors cannot be corrected. Billing adjustments reflect everything on patient's bills, even when it was an error in Clinicient. FREQUENTLY charges pulled out and pushed to Zirmed are not in Zirmed - WAY too often to be "user error" as has been the ONLY explanation or help we received when we reached out to Customer Service on both Clinicient and Zirmed's departments. We literally have to go into Zirmed once a month and double check any and all DOS that haven't received payment and usually it is due to that error. Sadly, we were not aware this issue was a problem until MANY of our DOS's had been over the three month threshold and had to be written off. We lost a LOT of money in that process.

Vorteile:

The Physical Therapists, for the most part, like the charting software. It is fairly basic and simple to use once you have all the templates figured out.

Nachteile:

Billing/Tasks/templates/corrections/clearinghouse inputting and outputting/etc. Text reminders works on and off. Customer service doesn't know billing well and sometimes takes a long time to get back to us. Sometimes documents are scanned into patient's files to discover that they were magically missing from that patient's file and we find them later in a different patient's file, with no explanation. Templates have to be edited every so often because words will have been moved over and are no longer showing all of the sentence or the PT's signature is suddenly no longer printing on the letter.

Amy
owner in USA
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great decision for our small clinic

5,0 vor 4 Jahren

Kommentare: Great. I recommend Clinicient to all of my colleagues and have a whole new perspecitve on my small business' successes and challenges.

Vorteile:

Clinicient is easy to navigate and personalize to meet our clinic's needs. The front office integration is seamless with documentation and billing and having a personalized executive perspecitve on the metrics has been invaluable. The support staff is responsive and we feel valued as a customer everytime we comminicate a need. Therapists really appreciate the ability to create goals directly from the objective data, and personalize templates to share throughout the clinic. Payment turn around is worlds faster than we were previously experiencing.

Nachteile:

We would love a wait-list feature for scheduling; currently, we use an external link for wait-listing patients.

Ellen
President in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Clinicient Review

5,0 vor 4 Jahren

Kommentare: Overall, it has been a positive experience. Working with our account manager on a monthly basis has been most helpful. The monthly management reports are very helpful to a practice owner.

Vorteile:

The EMR system is fully integrated with the billing software. The documentation and billing software are fully integrated, making it more efficient for billing.

Nachteile:

There are times where the system doesn't run smoothly despite having speedy internet connections.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

InsightEMR is a solid piece of software for your practice

4,0 letztes Jahr

Vorteile:

We enjoyed the ability to have a scheduling system, EMR, billing options integrated into one system.

Nachteile:

We tried to integrate the system with our billing software that was utilized within our multiple practices and could not get it to integrate with our system even after trying multiple times with InsightEMR support

Kyle
Student Physical Therapist in USA
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Simplicity and yet can be confusing.

3,0 vor 5 Jahren

Vorteile:

The software is great at allowing you to make templates for your daily documentation so that you can tailor it to each type of patient and quickly finish your soap note. It’s easy to add small changes in the patients condition and quickly review previous treatments. It can simply add new parts to the objective and simply lets you type into the assessment. I like that there is a simple fill in the black option that allows to put in simple answers and expand on them if needed. This is a great software for clinical uses and for companies with multiple clinics.

Nachteile:

There are lots of weird tricks to learn. Like if the search bar has text in it you cannot add terms from the pull down menu when filling in black spots. Took forever to figure out why. Also when scheduling there is no option for every other week. So the poor receptionist has to fill in each weekly treatment and then go back and delete every other weekly appointment.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Love InsightEMR

5,0 vor 5 Jahren

Vorteile:

I love the ease of use that Clinicient features in my daily charting. I also love the customer service and education they provide when in comes to changes in Medicare and other insurances.

Nachteile:

It does take some time setting up and customizing but once that is done it is easy to use.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Medizinische Praxis, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Insight EMR

4,0 vor 5 Jahren

Kommentare: We are using this for all of our medical records. It is a great tool.

Vorteile:

I use this produce everyday for my job. Love that it is easy to document and essentially automated.

Nachteile:

It is clunky to print evaluation reports for patients.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Why I like about Insight

5,0 vor 5 Jahren

Kommentare: Insight decreases my note taking time. Keeps in in compliance.

Vorteile:

Easy to learn and use. Intuitive software.

Nachteile:

I would like quicker access to support, but this is not a big problem.

Christine
Administrator in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good product with the potential to be GREAT!

4,0 vor 8 Jahren

Kommentare: I really like the Clinicient product and believe it is headed in the right direction as a company. There have been some customer support concerns in the past, but I believe you are pouring resources into this area which will improve my ratings higher if successful.

Vorteile:

I think the software is quite comprehensive. I like the interface with Zirmed and the ease of billing and posting. I LOVE the folks behind the product and believe that they are working extremely hard to make this the BEST product on the market.

Nachteile:

Customer support & the accounting aspect of patient ledgers/billing complexity.

Antwort von Clinicient

vor 8 Jahren

Hi Christine, Thanks so much for your submission! We really appreciate your kind words. I assure you that we are still working to perfect our support model but we are truly excited about the newly developed support site and community at https://go.empowerconnect.com. Please be sure to explore all of the new resources available including the new support portal and we will continue to stay steadfast to bring you the best support possible. Best, Clinicient

Mike
President in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Why Your Practice Needs Clinicient

5,0 vor 8 Jahren

Kommentare: Why does your practice needs Clinicient? Because your practice needs two things that Clinicient can give you: 1) The most informed "you" that you can be and 2) The most efficient use of your valuable administrative time. Being an "on point", accurate, and steady leader depends on knowing the facts of the industry, your market, and your practice - only Clinicient's Empower Community, report features, and webinars can help you achieve these two things.

Vorteile:

Value.

Nachteile:

Clinicient has experienced some growth pains in different waves/cycles - yet rebounds stronger on each occasion.

Sally
AR Representative in USA
Medizinische Praxis, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review

5,0 vor 4 Jahren

Kommentare: The software overall is very easy to learn and use. The support you received is very good.

Vorteile:

The software is very easy to use and the feature allow us to track our patient load. It is easy review the appointment schedule and notes.

Nachteile:

Sometimes it is difficult to obtain the report you need, its there but you have to sometimes really look through several different ways before finding what you want. But that is just a learning curve.

Jennifer
Office Manager in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great EMR Product from beginning to end

4,0 vor 5 Jahren

Kommentare: EMR helped with collections, from scheduling to documentation and billing the system as a whole is great!

Vorteile:

Compliance for insurance/Medicare, interoperability for all staff, ease of use and allows for best patient Experience

Nachteile:

Overall update and use of product if you have a specific needs. With MIPS, use of Keet and understanding of calculations for passing compliant participation is not clear.

Sue
General Manager in USA
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Platform

5,0 vor 7 Jahren

Kommentare: Everything is so much better than the other platform we were using. Some of the support representatives are a little "green", but they are all helpful and will refer you to a specialist if needed. I love the ability to look at different reports to see how the business is doing.

Vorteile:

Ease of use, precise documentation, ability to run reports and see all billing aspects.

Nachteile:

I would like for a signature pad to be available and compatible with the program. With that we could truly be paperless. Also, while the upgrades are nice, there are always glitches with each release

Chantel
Accounts coordinator in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very supportive

4,0 vor 6 Jahren

Vorteile:

I love the support team that is available whenever I need help. They are always available and so friendly

Nachteile:

There are a lot of little details that could work better. Updates seem to affect even old visits in the client editor, and it takes quite a while to get those old visits out of the correction queue.

Rudy
Physical therapy in
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Private practice physical therapist

4,0 vor 6 Jahren

Vorteile:

Excellent HIPAA and compliance functionality. Checks and balances for billing requirements. Overall utility is very conductive to outpatient practice setting

Nachteile:

Missed elements of diagnosis specific objective data groups. Weakness with vestibular examination parameters.

Melinda
Insurance Specialist in USA
Medizinische Praxis, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

InsightEMR Review

3,0 vor 5 Jahren

Kommentare: It is one of the better programs I have worked with.

Vorteile:

Scheduling patients is easy. Tracking authorizations is also less work.

Nachteile:

Reports are not always reliable. Information tasked from Billing does not clearly state what is done or needed.

Brandi
Director of operations in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to Use

4,0 vor 5 Jahren

Vorteile:

Software is easy to use, makes therapist evaluations efficient and thorough. Helps with billing and insurance management.

Nachteile:

Combining body parts in evaluation is a little tricky.

Grant
owner in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Clinicient has made made the move to EMR a easier trip!

5,0 vor 7 Jahren

Kommentare: Clinicient has helped us keep up with latest regulations, and kept the learning curve to a minimum. The transition to ICD-10 went without a hitch.
We have seen a better cash flow with faster turn around with claims. Out first pass claims submissions has improved the speed in which we get reimbursed.

Vorteile:

Easy of use, has sped up collections

Nachteile:

at times it takes time to get through to support

Brianna
Front Desk Manager in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

InsightEMR is an all-in-one-program that makes things easier for our patients and our business.

5,0 vor 6 Jahren

Vorteile:

It's super easy to use after learning where things are and where to access certain features InsightEMR keeps your notes and schedule together Makes billing simple

Nachteile:

My only complaint is that you absolutely need internet or wifi connection in order to log onto or use the system

Patti
Owner in USA
Medizinische Praxis
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Therapy specific, adaptable and user friendly

5,0 vor 8 Jahren

Vorteile:

One of the things we like best about the software is the adaptability and specificity to therapy practice . The product can be molded to fit your practice and is very user friendly. Also the functionality of the software makes compliance with billing and Medicare rules a breeze. Support is great and good training for new staff that is easily accessible by computer.

Nachteile:

Very few dislikes. System works well. It takes a short period of time for a new staff member to become proficient.

Glynn
Administrator in USA
Medizinische Praxis
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Adminstrator Review

4,5 vor 8 Jahren

Vorteile:

Customer representative that is assigned to help you in the conversion and growing process. As a new start up, having this person and weekly calls have made it easier to adapt and help fit the clinics and programs together. The product itself is customization and adaptable to fit into the needs of the clinic. Multiple sophisticated reports exist to help manage your practice and the key metric report is very useful in providing a quick clinic snapshot within one report and with the graphics, it makes it easier to relay the information to the staff. Billing and Collections team are very knowledgeable and efficient.

Nachteile:

IT department is slow to respond to request or resolve issues.

Antasia
Office Manager in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Insight, very insightful

4,0 vor 5 Jahren

Vorteile:

Clinicient is very easy to use for our specific needs. The patient charting was great, and entering daily notes, schedule keeping, and updating was a breeze!

Nachteile:

Cons, not being able to edit daily notes is kind of a pain. but still great software

Mary
Owner in USA
Finanzdienstleistungen
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Upper Management does not care about the Customers.

3,0 vor 8 Jahren

Vorteile:

I really like their billing system. It is very easy to use and it fits my need for my small customers.

Nachteile:

They use to have the best customer services in the business - they have changed you can't get anyone to call you back when they say they will. You call leave messages and no one returns your calls. Customer Service is horrible!