--- description: Detaillierte Informationen über CoSupport AI zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CoSupport AI Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Dialogfähige KI-Plattformen](/directory/31596/conversational-ai-platform/software) > [CoSupport AI](/software/1061059/cosupport-ai) # CoSupport AI Canonical: https://www.capterra.com.de/software/1061059/cosupport-ai Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/1061059/cosupport-ai?page=2) > Eine schnellere, präzisere, kostengünstigere und sicherere KI-patentierte Lösung für die Kundenbetreuung und Business Intelligence. > > Bewertung: **5.0/5** von 10 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet CoSupport AI? Unternehmen, die die Effizienz und Genauigkeit in der Kundenbetreuung und im Geschäftsbetrieb mit einer patentierten KI-Technologie verbessern möchten, die Kundenantworten automatisiert und wertvolle Geschäftseinblicke liefert. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **5.0/5** | 10 Nutzerbewertungen | | Bedienkomfort | 4.9/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 5.0/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: CoSupport AI ## Gewerblicher Kontext - **Startpreis**: 99,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Arabisch, Baskisch, Bulgarisch, Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Estnisch, Finnisch, Französisch, Galicisch, Griechisch, Hebräisch, Hindi, Indonesisch, Irisch, Isländisch, Italienisch, Japanisch, Kasachisch, Katalanisch, Koreanisch, Kroatisch, Lettisch, Litauisch, Malaiisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Portugiesisch, Portugiesisch, Rumänisch, Russisch, Schwedisch, Serbisch, Serbisch, Slowakisch, Slowenisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch, Vietnamesisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 209 weitere ## Funktionen - AI Copilot - Absichtserkennung - Automatische Antworten - Automatisiertes Routing - Automatisierung von Geschäftsprozessen - Berichterstattung / Analyse - Chatbot - Content Generation - Für Vertriebsteams/ -organisationen - KI/Maschinelles Lernen - Konversationsanalysen - Kundenbetreuung - Lead-Qualifizierung - Live-Chat - Mehrsprachig - Multi-Channel-Kommunikation - Personalisierung - Personalization and Recommendation - Prompt Engineering - Spracherkennung - Verarbeitung natürlicher Sprache - Vertriebsaktivitätsmanagement - Wissensbasis-Management ## Integrationen (7 insgesamt) - Freshdesk - Microsoft Teams - Salesforce Platform - Slack - Zendesk Suite - Zoho Desk - Zoho SalesIQ ## Optionen für Kundensupport - E-Mail/Helpdesk - Telefon-Support - 24/7 Live-Support ## Category - [Dialogfähige KI-Plattformen](https://www.capterra.com.de/directory/31596/conversational-ai-platform/software) ## Ähnliche Kategorien - [Generative KI-Tools](https://www.capterra.com.de/directory/34155/generative-ai/software) - [AI Sales Assistant Software (KI-Vertriebsassistent)](https://www.capterra.com.de/directory/34135/ai-sales-assistant/software) - [Chatbot-Software](https://www.capterra.com.de/directory/32448/chatbot/software) - [Kundensupport Software](https://www.capterra.com.de/directory/32315/customer-support/software) - [Virtuelle Assistenten Software](https://www.capterra.com.de/directory/33535/virtual-assistant/software) ## Alternativen 1. [ChatGPT](https://www.capterra.com.de/software/1049484/chatgpt) — 4.4/5 (336 reviews) 2. [NightCafe](https://www.capterra.com.de/software/1032973/nightcafe) — 4.7/5 (83 reviews) 3. [Writesonic](https://www.capterra.com.de/software/219972/writesonic) — 4.8/5 (2102 reviews) 4. [Ada](https://www.capterra.com.de/software/164470/ada-support) — 4.7/5 (15 reviews) 5. [Boost.AI](https://www.capterra.com.de/software/184561/boost-ai) — 4.8/5 (23 reviews) ## Nutzerbewertungen ### "Data analytics tool for each team member + content creation tool (two-in-one, AI based)" — 5.0/5 > **Karyna** | *26. Juni 2024* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Our team liked most that CoSupport AI is a company focused on customer service enhancement (as you might have guessed from its title). They have expert knowledge in this domain, and today, our company benefits from CoSupport AI solution. There are plenty of AI products in the market; however, I have rarely encountered such attention to detail during product implementation. This ultimately determines our success, as with a quality product, we can provide high-quality customer service. > > **Nachteile**: There were no breaches of agreements, misunderstandings, or delays. I am completely satisfied with the collaboration. > > We became the real partners, meaning that the CoSupport AI team was dedicated to our project as if it were theirs. The goals were set properly from the very beginning, which led us to success. According to my team feedback, Label Your Data sales managers, marketologists, product managers and customer support agents use the AI assistant provided by this creative team on an everyday basis, saving time and effort. ----- ### "Response time reduction by 98% due to AI assistant implementation" — 5.0/5 > **Oleksandr** | *12. September 2024* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The most impressive thing about CoSupport AI is the team’s ability to create efficient AI solutions. Another impressive thing is smooth implementation. > > **Nachteile**: Our expectations are met, so there is not really anything to dislike. > > Our experience is completely positive. After CoSupport AI’s solution implementation, we reduced the response time in our customer service by 98% due to response automation. ----- ### "Quick setup, 50% faster ticket processing" — 5.0/5 > **Ann** | *23. April 2024* | Outsourcing/Offshoring | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: CoSupport Agent was easy to add to our system, the AI assistant didn't mess with our workflow, and actually made our support team quicker on their feet. The clear costs and straightforward talk from CoSupport AI made planning and setup stress-free. > > **Nachteile**: Truly, there hasn’t been a downside to our use of CoSupport AI; it met our project needs perfectly and even exceeded our expectations. Any initial synchronization between our teams was minor and quickly resolved, demonstrating the solution's adaptability and ease of integration. > > Using CoSupport AI’s solution has really changed the game for us, making the support of clients and developers quicker and smoother by fitting right into our CRM. It's been great seeing faster response times and getting thumbs up from our team about the AI's help. ----- ### "Enhancing the User Journey with CoSupport AI" — 5.0/5 > **Yehor** | *25. April 2025* | Darstellende Künste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Working with CoSupport AI was a pleasant, smooth, and beneficial experience. Things we liked: A variety of solutions Customized approach Transparency in pricing Fast implementation > > **Nachteile**: At this stage, we can’t recall anything to be displeased with as everything has worked smoothly so far. > > CoSupport AI has been a game-changer for us at Digital Original. It improved onboarding with smart, step-by-step guidance and reduced our support load significantly. Activation rates rose by 30%, and with CoSupport BI, we now have clear insights into communication performance across all user segments—helping us enhance UX and respond more effectively at every stage of the journey. ----- ### "An AI Agent That's Helpful" — 5.0/5 > **Matthew** | *23. August 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Before using Co-Support's AI Agent, we tried various chatbots from other third parties as well as the native Zendesk AI offerings. All fell short of our needs for accurate responses without hallucination, the ability to set the specific workflows we needed based on the customer stage, and the ability to review the conversations that were occurring and being deflected to check for accuracy. Co-Support's AI Agent checked all of those boxes for us and has been a real value add to our support offerings. > > **Nachteile**: The initial setup and ongoing model adjustments can be tedious and somewhat time-consuming; however, that would be the same for any AI implementation. The Co-Support team was there every step of the way with us, guiding us on the next steps and ensuring everything was getting set up properly. > > Our experience overall with Co-Support has been very positive after a less-than-stellar experience with our previous vendor. They have been continually responsive to any of our support questions, and quickly make themselves available if we need to talk through a workflow or other change we'd like to make in the integration. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/1061059/cosupport-ai?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/1061059/cosupport-ai) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Strukturierte Daten