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Über giftmate

giftmate hilft Unternehmen jeglicher Größe, mit personalisierten Geschenken die Effizienz ihrer Anreiz- und Prämienprogramme zu maximieren.

Erfahre mehr über giftmate

Vorteile:

Customer support, wide range of brands available in the catalog.

Nachteile:

No partners from agriculture (machinery, farming etc).

Bewertungen zu giftmate

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,9
Kundenservice
4,9
Funktionen
4,9
Preis-Leistungs-Verhältnis
4,9

Weiterempfehlungsquote

9,6/ 10

giftmate hat eine Gesamtbewertung von 5,0 von 5 Sternen basierend auf 50 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (50)

Alina
Alina
Innovation business analyst in Ukraine
Verifizierter Nutzer auf LinkedIn
Unternehmensberatung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

GiftMall: The All-in-One Solution for Rewarding Diverse Clients

5,0 vor 10 Monaten

Kommentare: As someone who frequently conducts surveys, I rely heavily on GiftMall to source a wide range of gift cards for rewarding participants. Their international selection allows me to find the perfect incentive for clients regardless of location, keeping them engaged and motivated to participate in future endeavours. The entire process, from selecting gift cards to swift (e)delivery, is remarkably smooth. GiftMall has surpassed my expectations in every way. If you're looking for a user-friendly platform with a diverse selection of gift cards, GiftMall is an excellent choice. It's a valuable partner in my survey initiatives, and I wholeheartedly recommend their services.

Vorteile:

- Impressive Selection: GiftMall boasts a vast collection of popular brands. This ensures I can find the perfect reward for clients anywhere. - International Appeal: Their extensive international catalog caters to my diverse clientele, offering options that resonate across borders. - Seamless User Experience: The platform is incredibly user-friendly and intuitive, making the entire gift card selection and purchasing process a breeze.

Nachteile:

While GiftMall offers a fantastic selection, it would be great to see an even wider variety of gift cards in the future :)

Antwort von giftmall

vor 9 Monaten

Thank you, Alina. We have an ongoing process of widening our catalog, therefore the range of brands and countries available grows on a weekly basis so we can successfully suit our customers' various requests.

Andrew
CEO in Polen
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Enhanced loyalty among our clients

5,0 vor 10 Monaten

Kommentare: giftmate helped us change our approach to maintaining strong relationships with our B2B customers and partners. Prior to this cooperation, we had a chance to try and manage our sales motivation and reward programs on our own, and let me say it was rather hectic. Mostly, we struggled with keeping it predictable, scalable, and systemized. It was also hard to track our random actions in rewarding our partners and to evaluate the results.
Later, we found giftmate's software and decided to give it a try. Now it serves as a pivotal tool in our arsenal, driving our customer loyalty programs to new heights and ensuring repeat purchases.
It was valuable for us that with giftmate we were able to install a system of ready-made bonuses and to get detailed analytics of our spending and to see whether the rewards we sent were used by the clients. Since we track the repeat purchase rate among our clients at our company, we can confirm that our loyalty program investments were successful.

Vorteile:

An intuitive platform that simplifies our sales motivation program, provides detailed analytics

Nachteile:

There were no points of high importance that bothered us. However, as an opportunity for improvement, I believe a learning curve for new users in setting up and fully utilizing the platform's features might be beneficial.

Antwort von giftmall

vor 9 Monaten

Thanks for this generous review, Andrew! It's a pleasure working with you. We agree with the point of improvement that was mentioned and are working on it already!

Jeffrey
Owner in USA
Verbraucherdienste, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

This is a great app

5,0 vor 2 Monaten Neu

Kommentare: My overall experience with gift mate has been. Exceptional.

Vorteile:

The name itself is good but what it's for is pretty good

Nachteile:

So far not much Im pretty sure hope to keep it like that

Mykola
Project Manager in Ukraine
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Using incentives for marketing goals of our customers

3,0 vor 9 Monaten

Kommentare: Our company specializes in organizing various loyalty campaigns for our customers in Poland. Having a partner that can supply us with gift cards from many popular desired brands to use as prizes in such activities is super important for us. We highly recommend the giftmall team, as they provide great support and can even expand their already wide catalog for specific requests.

Vorteile:

great range of brands in the incentives catalog for our target market

Nachteile:

I haven’t noticed any disadvantages)))))

Antwort von giftmall

vor 8 Monaten

Hi Mykola! We hope our ongoing improvements will make you even more satisfied with our product. Thanks a lot for your review, it is important for us to stay in touch with our clients and to get their feedback so we can identify our points of growth.

Eldar
Eldar
CEO in Ukraine
Verifizierter Nutzer auf LinkedIn
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Gift cards that add extra value for our customers

5,0 vor 10 Monaten

Kommentare: We've been using Giftmate’s services for a while now, and we're quite satisfied. As a web and mobile development studio, we understand how competitive our market is, therefore finding the right way to add extra value to customers is crucial. Incentives are one of the options to go with. Giftmate’s marketplace, Giftmall, offers a wide range of both tangible and e-gift cards, covering various categories. The e-cards make instant rewards easy to send anywhere, anytime, and the multi-brand card allows our clients to choose what they love. We appreciate the ability to add our company's identity for a personalized touch. Can confirm that all this enhances our client experience

Vorteile:

Gift cards that add extra value for our customers

Nachteile:

No cons, but we surely look forward for Giftmate to having even bigger coverage worldwide

Antwort von giftmall

vor 9 Monaten

Eldar, thanks a lot for sharing your experience here. We're happy to be your partner!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Unexpectedly cool birthday present in a loyalty program

5,0 vor 7 Monaten

Kommentare: I received a giftmall multicard by giftmate for my birthday from a company I work for as a contractor sales associate. That was my first time using the card and I was surprised by the pleasant user experience and the amount of nice stores I could exchange the value of my multicard for. Kudos to my employee for choosing giftmate, it is a high quality incentive for me.

Vorteile:

I liked the overall experience of using my multicard and exchanging it for a brand of my choice

Nachteile:

Nothing, everything was great. The company cares about its customers

Antwort von giftmall

vor 6 Monaten

Thank you for sharing your feedback. We are happy to hear you have such a positive experience!

Liubov
Marketing Director in UK
Marketing & Werbung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Smooth-running loyalty program to stimulate repeat purchases

5,0 vor 10 Monaten

Kommentare: giftmate has become an invaluable partner for our marketing team as we use it as a tool for our customer loyalty programs aimed at stimulating general sales and increasing repeat purchases, while also serving as a channel for our consistent brand communication with our customers.
The tool that matched our company’s tasks and goals was giftmate’s Benefit System. Surprisingly, from the very beginning of using it, we did not face any troubles with understanding how the software works, even though none of our team members had prior experience managing ready-made loyalty program solutions. Monthly analytics were a deal-breaker for us; it is definitely something that not many players in the market offer, therefore kudos to giftmate for understanding business needs.
The purchase journey is smooth and hassle-free. The great range of brand partners on their brand marketplace, giftmall, is diverse and allows us to offer flexibility to our customers, empowering them to choose rewards that resonate with them.

Vorteile:

seamless integration into customer loyalty programs

Nachteile:

bulk reward sending would be a plus though as far as we know this feature is about to be available as well

Antwort von giftmall

vor 10 Monaten

Dear Liubov, we are honored to have you and your company as our client. Fulfilling your request was an enjoyable and creative task for us, and we are delighted to deliver the desired outcome and results to you. We can also confirm that bulk reward sending is indeed in development and soon to be available for our clients.

Russ
Head of Sales in Polen
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Boosting sales with decent incentives

5,0 vor 10 Monaten

Kommentare: Let me tell you about our experience with giftmate since it's been a great asset for our sales team. We've found it incredibly useful for our incentive programs, helping us drive sales by giving our customers an extra reason to return. And they do, in fact, return. In the beginning of our path with sales stimulation, something we were looking for was a flexible solution that could be tailored to numerous specific needs of ours, such as detailed data analytics on sent incentives and our spending, customizable gift catalog etc.
The turnkey software for sales motivation giftmate offers is what caught our eye as it matched the majority of our key requests.
In addition, something that is surely worth mentioning - a truly decent catalog of incentives.

Vorteile:

Adaptability to diverse sales needs, offering customizable incentive programs backed by detailed analytics and a comprehensive catalog, all tailored to drive customer engagement and boost sales performance.

Nachteile:

Nothing specific, we're very satisfied and the customer support is great

Antwort von giftmall

vor 10 Monaten

Thanks a lot for such detailed and genuine feedback, Russ! Reading it makes us understand that we are on the right path with our mission to make the process of setting up a loyalty program or any rewarding system easy and hassle-free, yet keep it effective and worth the investment. Happy to be at your service!

Marta
Head of Office Management in Polen
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

New quality of gift cards for better engagement

5,0 vor 10 Monaten

Kommentare: Two important aspects of employee benefits are flexibility and personalization. Thanks to Giftmall we were able to address these challenges easily and effectively. Giftmall cards are universal because of their impressive list of brand partners. They are significantly more utilized than the solution we had before.
From the administrative side - the Giftmall cards are easy to order, they are delivered in an instant.
From a user perspective - there is no better incentive and token of appreciation than one that you can tailor to your own needs. And this is what Giftmall offers.

Vorteile:

Giftmall cards are the most universal gift you can give or get. It is a benefit that allows the recipient to personalize it to the fullest. The list of shops, platforms, and brands where you can use your Giftmall card is extensive and versatile - everyone will find something in their personal Giftmall marketplace. The cards are always delivered fast, and the customer support team is customer-oriented and kind.

Nachteile:

I'd love to see the German and Spanish versions of the platform offering similar portfolio of brands as the Polish one. So far, the Polish one is the most impressive. I hope to see the others grow soon.

Antwort von giftmall

vor 10 Monaten

Dear Marta, thank you for our productive cooperation and your kind review. We are more than happy to be your partner for employee rewarding and corporate engagement motivation. Our team is indeed hardly working on our catalogs in different countries so we can offer even more incentives worldwide. Looking forward to our next collaborations!

Roman
Roman
Digital Artist in Ukraine
Verifizierter Nutzer auf LinkedIn
Medienproduktion, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Workplace benefit

5,0 vor 6 Monaten

Kommentare: Have been receiving incentives via giftmate for a couple of months now, everything is running super smoothly and I truly enjoy all the gifts.

Vorteile:

I can use the point my company sends me the very same day for what I prefer in the marketplace.

Nachteile:

Never had any fail or issue with this product so nothing to mention even.

Agnieszka
EB and Communication Lead in Polen
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Support for companies in building engagement and rewarding employees.

5,0 vor 9 Monaten

Kommentare: Our employees receive Giftmall cards for various occasions: as bonuses, for achievements at work, for different holidays like International Women's Day, for anniversaries, and many more. We used to give traditional gifts, but the cards are definitely more popular because everyone can choose something for themselves.

Vorteile:

As an organization, we regularly purchase Giftmall cards to reward employees for their achievements or on occasions like anniversaries. We usually opt for the general Giftmall card, which allows recipients to exchange the value for any store or service. I highly value the vast selection of cards available - everyone can find something suitable, from clothing, shoes, and jewelry to vacations or hot air balloon rides!

Nachteile:

The cards are the perfect solution for us, so I can't identify any downsides!

Antwort von giftmall

vor 8 Monaten

Dear Agnieszka, thanks for sharing this testimonial. We are honoured to be your partner when it comes to gifting and rewarding.

Natalia
Telecommunication Engineer in Deutschland
Telekommunikation, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Cool option for employee rewarding

5,0 vor 7 Monaten

Kommentare: My employer gifted me one of multibrand gift cards for giftmate’s gift marketplace, that is called giftmall. That’s such an easy yet smart thing. Smoothly activated, chosen brand gift cards are being delivered super swiftly

Vorteile:

fast delivery, variety of merchants in the marketplace

Nachteile:

In general I loved it, would be great to have more markets covered worldwide cause I would like to use it for my friends abroad too

Antwort von giftmall

vor 6 Monaten

Natalia, we're so happy you are enjoying it. Our catalog is always in the process of expanding since we wish to always give the best offer. Please, let us know if there are any specific countries of your interest that we can look into.

Anastasiia
Customer Care Manager in Ukraine
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Our customers enjoy it

5,0 vor 5 Monaten

Kommentare: giftmate has been a game-changer for our customer care team.
We've integrated it into our workflow so that agents can easily reward customers for positive interactions or to quickly resolve issues.
Our customers love the variety of gift cards they can choose from.
It's like giving them a little surprise gift, and it really makes a difference in how they feel about our company.
We've seen a huge improvement in customer satisfaction since we started using giftmate.
It's a simple tool with a big impact.

Vorteile:

It's incredibly easy to integrate and use, and the wide variety of gift cards allows us to offer personalized rewards.

Nachteile:

We've been using giftmate for over a year, and we haven't encountered any issues. The platform has been reliable and easy to use.

Stanislav
Team leader in Spanien
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Enjoyable experience from start to finish

5,0 vor 7 Monaten

Kommentare: I received a multibrand gift card from Giftmate as part of a loyalty program from a cosmetic brand I use. Initially, I wasn’t familiar with it, but I quickly found their website. It was incredibly easy to transfer the value from the multibrand card to the brand I wanted (I chose Allegro). I hope more companies start offering these universal gifts because, sometimes, brand-specific rewards can be impractical. I would definitely be pleased to receive Giftmate gift cards again in the future.

Vorteile:

Very user-friendly, no need to contact support to exchange Giftmall card for merchant-specific gift cards, ready for immediate use.

Nachteile:

None to mention, although adding more brands would be a great enhancement.

Antwort von giftmall

vor 6 Monaten

Stanislav, thank you for reviewing us and using giftmate. Our gift catalog is always expanding, we are hoping to keep satisfying you with the offer even more :)

Tatiana
Chief Marketing Officer in Ukraine
Informationstechnologie & -dienste, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

multipurpose gifting solution for medium businesses. recommended

5,0 vor 6 Monaten

Kommentare: giftmate is good value for money for medium businesses, who want to keep employees and customers loyal. Recommended

Vorteile:

giftmate is simple and convenient solution to manage our employee recognition program and to keep our customers loyal. It also helps us to incentivise our feedback collection campaigns, improving response rate. A big plus of the service is an international catalogue of gift cards. It's crucial for us, because our clients and employees are located all over the world and with giftmate we cover all of them on the one platform. so to conclude, giftmate is a solution that is working for different purposes in different departments. Good value for money.

Nachteile:

I did't found any cons, service is working very good, support is fast and responsive.

Antwort von giftmall

vor 6 Monaten

Hi Tatiana! giftmate is indeed a go-to choice if you want to reward people internationally. We are happy to hear you're enjoying it.

Daniel
Human Resources Specialist in Polen
Bildungsmanagement, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Happy Employees, Happy Work

5,0 vor 5 Monaten

Kommentare: We've been using giftmate’s gift card solutions to boost employee engagement at our university. The platform is easy to navigate, and the wide variety of gift cards makes it simple to find something that fits our employees' interests. We've seen a noticeable increase in employee satisfaction since implementing these programs. The gift cards serve as a great way to reward hard work and recognize achievements, fostering a positive and motivated work environment.

Vorteile:

Its user-friendly interface and wide selection of gift cards make it easy to find the perfect reward for every occasion. We love that we can customize rewards and track employee engagement through the platform. Plus, the giftmate team is always there to provide excellent support.

Nachteile:

We couldn’t find something that would bother us so I guess nothing at all

Kateryna
EVA Social Media Specialist in Ukraine
Einzelhandel, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Using as incentives for social media activities

5,0 vor 7 Monaten

Kommentare: Perfect find for those who handle a lot of giveaways or other similar marketing activities. There is always a need for relevant gifts and that’s how we started working with giftmate. There are many merchants represented in their marketplace giftmall, we use certificates from various brand for our giveaways depending on the subject of them. We often use their multibrand card too, participants love it.

Vorteile:

various merchants represented for incentives, flexibility with multibrand gift card

Nachteile:

we were very satisfied with the service, it met all our needs

Antwort von giftmall

vor 6 Monaten

Hi Kateryna! We're glad you are enjoying our product. Thank you for choosing giftmate!

Liudmyla
Senior PMM in Ukraine
Informationstechnologie & -dienste, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

great platform to manage gifting for out customers and employees

5,0 vor 7 Monaten

Kommentare: great platform, easy manageable with vast international gifts catalogue.
great support

Vorteile:

Giftmate platform is super easy to use. My favorite feature is gifting personalization, it helps us to add personal messages when sending gifts to our loyal clients as well as when recognizing some specific achievements of our employees. wide international cards catalogue is also great advantage of the service - it's crucial for us cause allows to handle gifting almost worldwide.

Nachteile:

don't see any cons actually. I didn't have any problems with giftmate service

Antwort von giftmall

vor 6 Monaten

Liudmyla, thank you for choosing giftmate. We are happy to cooperate with you.

Filip
Junior Project Manager in Polen
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Pleasure to work with giftmate team

5,0 vor 8 Monaten

Kommentare: It’s quite often that I place orders or send requests to giftmate team and it seems nice to leave a review, hence the great and helpful customer service I get. At my marketing agency we run a lot of loyalty programs and chose giftmate as a gift card based solution to help us out with the incentives part of loyalty programs in question. All running smoothly and we don’t see a need to look for something else. Can recommend.

Vorteile:

effective addition to loyalty programs, rewarding works smoothly, great catalog

Nachteile:

Not any for me, everything is all right.

Antwort von giftmall

vor 8 Monaten

Filip, we are always pleased to work with you as well! Thanks for sharing this review.

Rita
Employee Experience in Polen
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Giftmall Review

5,0 vor 9 Monaten

Kommentare: My experience is smooth and customer oriented.
I want to mention that [sensitive content hidden] is a high professional and I love working with her. I believe [sensitive content hidden] does a really good job and the way she communicates makes me wanna come back and continue our cooperation.

Vorteile:

I love the way Giftmall Team cooperates with our company.

Nachteile:

I like every aspect of our cooperation with Giftmall, the only thing I recommend to improve is extending the amount of stores available on the webpage. Especially airplane tickets and hotels ;)

Antwort von giftmall

vor 9 Monaten

Thank you for sharing a detailed request regarding the extension of our catalog, it's surely useful. We took the notes and we are already working on it. Happy to be your partner!

Svitlana
CRM Senior Analyst in Ukraine
Maschinenbau oder Wirtschaftsingenieurwesen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

multi-card giftmall is a great corporate gift for everyone

5,0 vor 6 Monaten

Kommentare: great solution with convenient multi-card, vast verity of brand-partners and fast support. recommended

Vorteile:

our company is using giftmate for corporate gifting and rewarding. it's always great to get multi-card as a gift from the company. Multi-card gives me flexibility to exchange it to any branded card or split balance between a few branded cards, it's super convenient. Big amount of partners in Poland is also a great plus

Nachteile:

can't see any, support is fast and helpful. further increasing partners network will make service even better

Adam
Employer Branding Specialist in Polen
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great for Christmas

5,0 vor 9 Monaten

Kommentare: It was fast, nice and easy to use. What to expect more from gift cards?

Vorteile:

I can spend the value of the card in a few second.

Nachteile:

The only thing that bothers me is that the cards I exchange Giftmall have the specific values ​​and therefore some of the funds remain unused in the account.

Antwort von giftmall

vor 8 Monaten

Adam, thanks for your review and for choosing us! We trying to go an extra mile in terms of gifting, therefore we're taking notes of your comments.

Anastasiia
Loyalty Program Specialist in Spanien
Landwirtschaft, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

our review

5,0 vor 9 Monaten

Kommentare: Have been successfully working with giftmate for quite some time now therefore it feels like the high time to share our experience.
We manage a complex loyalty program for our customers by ourselves though we needed a partner in reward supply. giftmate was just the right fit since their marketplace giftmall has many beloved brands that our customers appreciate receiving as their gifts and rewards for purchases or certain actions. giftmate’s team usually reacts and operates quickly and professionally so we haven’t experienced any issues so far.

Vorteile:

customer support, wide range of brands available in the catalog

Nachteile:

What did you like least about giftmate? - hmmmm, couldn’t think of any. All at the highest level

Antwort von giftmall

vor 8 Monaten

Hi Anastasiia! It is such a pleasure working with you and your team as well. Thanks for choosing us!

Alina
Lead QA Engineer in Ukraine
Finanzdienstleistungen, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

One gift card for all

5,0 vor 7 Monaten

Kommentare: I don’t know who thought about it but it’s an amazing thing that you can give a person one universal gift card and then they can exchange it for a brand gift card of their choice. I was happy to get to know about Giftmate and their marketplace Giftmall. First, I received a universal gift card at work. Now I sometimes give such cards to my friends as well.

Vorteile:

I think it’s a great idea to give an option of choice to people with a universal gift card

Nachteile:

Can’t think of cons because I haven’t seen a product similar to this one in my country

Antwort von giftmall

vor 6 Monaten

Alina, thanks for such a warm feedback!

Iulia
Senior Marine People Advisor in Rumänien
Maritime Wirtschaft, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

purchased Vouchers for colleagues

5,0 vor 10 Monaten

Kommentare: a very good experience. staff is very responsive and eager to help and find solutions for issues.

Vorteile:

the Flexibility that users have, to choose which ever shop they want

Nachteile:

i did not quite have the chance to use it myself. i simply bought vouchers for colleagues and sent them out, i did not receive any complaints

Antwort von giftmall

vor 10 Monaten

Hi Iulia, we're glad that your team has enjoyed their incentives. Hopefully, you'll get a chance to use them yourself as well! Thanks for your trust.