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Über Humanity
Humanity ist eine cloudbasierte Plattform für die Mitarbeitereinsatzplanung, die die Erstellung von Zeitplänen um bis zu 80 Prozent beschleunigt.
The software is easy to use and gives updates directly to your email.
On the app there is an option to add notes to your time schedule about missed lunch, or overtime for example.
Nutzerbewertungen filtern (298)
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Nutzerbewertungen filtern (298)
Scheduling made easy!
Overall, it has served us well for scheduling daily staff and providing them the details.
Kommentare: Saving time in scheduling and repetitive details. Also, being able to send our clients the schedule via a PDF has been great!
Vorteile:
Love the fact that we do not need to email details for each repeating shift. And since the software is based on one's availability, you can book, ideally, based on that info.
Nachteile:
That it does not have a "request a booking" feature. You can only book staff through the software based on their availability which cannot always be trusted.
Antwort von TCP
vor 7 Jahren
Hi Seth! Thank you so much for your feedback. We are glad to hear that our app helps you with your business. At the moment, we have Open Shifts that employees can pick up when they are available. We appreciate your suggestion, and we have forwarded it to our Product team. We'd love to hear if you have more ideas or feature requests! If you do, please visit our Community portal (Read more about it here: https://bit.ly/2mn8aog).
Employee Scheduling Software For Cloud Based
Kommentare: Overall it does the minimum we need it to as far as recording our employees time clock but the setup is too difficult for our admins and can provide misleading information.
Vorteile:
Clean layout and organized GUI, Cloud based time clock. You can view your work schedule and request time off and view in real-time who is clocked in or running late. Cool that it reminds you of employees birthdays to bring in the cake and ice cream
Nachteile:
Some settings are displaying incorrect info. From what I understand it doesn't record accrue sick leave and paid vacation is saying 50 hours. It maybe a setting the Admin missed but as a user I'm provided false info. Also, this could be our mistake but lunch breaks doesn't work properly, we manually clock out and in, but we need to be in accordance to the state law of minimum 30 minutes.
Great for scheduling staff, could benefit from project management functionality
Kommentare: overall when our production schedule and assignments are rapidly changing humanity is too cumbersome and staff circumvent it as it is mainly used for payroll and the bulk of my employees are salary. when we review payroll data to determine project costs a salaried employee could've had billable hours at multiple sites but due to it needing two upper managers to coordinate a staff member changing sites it's not worth the overhead or time and we get inaccurate job cost data asa result.
Vorteile:
easy to learn and use provides different visual aids for different scheduling purposes
Nachteile:
lacks the billable vs non billable component that is key for construction cost control
Good for Shifts
Kommentare: I've used Humanity (Shiftplanning) just for clocking-in and clocking-out each day. It's not very easy to edit mistaken entries, and even more difficult to figure out what the icons mean, and what effect they'll have on my time entries. This is pretty important to have right, since this is how I (and presumably anyone who uses this software) gets paid.
Vorteile:
I like the app (Humanity 01) usability and ease to clock-in and clock-out.
Nachteile:
The software in general is cumbersome and a bit confusing. There are two apps, and the old version seems to work better for my needs. The new app seems to be specific to those who have different "shifts" each day. This seems great for those who need that option, but takes the simplicity away.
The easier way to manage shifts
Kommentare: Overall humanity helped to organize employees, create a simpler way to communicate, and remove the burden of shift planning.
Vorteile:
Humanity makes it easier for companies to manage their employees shifts, have employees clock in and out. Employees can also mark them selves for leave and communicate with others in an easy to use way that makes working that much easier.
Nachteile:
Overall I enjoyed using Humanity at my previous workplace, but there were a few annoying things like when the organization tried to "double book" an employee on purpose (for instance if the employee was managing two areas).
Antwort von TCP
vor 6 Jahren
Hi, Nathaniel, Thank you so much for taking the time to write this review. Making employee management more straightforward and intuitive is our primary goal, while also striving for a balanced approach that provides more agency to the employees. We would appreciate it if you would send us more details about the "double book" issue you mentioned at reviews@humanity.com. Thank you in advance.
Has Great Potential
Kommentare: Overall Humanity is a decent enough software that has a few issues to be worked out like any other software. It's a very good tool for employers who have very large numbers of employees.
Vorteile:
This software is used by Loft 310 in the entertainment district where I worked with executive chef . I liked the ability to check and confirm shifts while being able to keep track of my hours
Nachteile:
What I don't like about this app is that there are some functions like messaging co workers, you cannot do. You have to log into the website. If they were able to combine all functions through the app itself, I would have no complaints
Antwort von TCP
vor 6 Jahren
Hi, Roger, Thank you for the feedback! We are currently working on upgrading our existing features and maintaining the high standards we have established while taking into consideration users' suggestions. For in-app communication, we'd like to highlight the messaging option available in the app dashboard (please see more here: https://helpdesk.humanity.com/articles/knowledge/Message-Inbox).
Somewhat buggy, less than intuitive UI, poor report performance
Kommentare: We used Shiftplanning for a little over a year, and we found the system to be somewhat counter-intuitive when constructing schedules. It took us over 2 days of concentrated efforts to set up our scheduling system in a way that worked for us (compared to the 20 minutes it took us to do the same through WheniWork). The most frustrating thing was the reports: if you wanted a simple summary of employees hours, it produced this massive report that couldn't be reformatted, and didn't fit when trying to print on legal paper (good luck with trying to print on an even smaller sheet of 8.5/11). We had many issues with the app-based terminals as well - there were quirky limitations that wouldn't allow people to log in from the terminal even after saving it to an IP address (we have a static IP address at the office network). It also "forgot" the authorizations for the terminal, and it was rare that things "just worked"
Vorteile:
Pricing is pretty good. But when compared to other services, you're getting what you pay for.
Nachteile:
User interface is more complicated than it needs to be, and when setting up a complicated shift schedule for multiple locations and positions at those locations, it took a lot of work to organize it in a way that worked how we wanted it to. Buggy apps / iPad terminals Frustrating reports. Difficult to print.
Good communication platform
Kommentare: It is fairly easy to use and set up, having notifications enabled on your phone though can get annoying with multiple staff responding to messages at all times of the day. It is your choice what notifications you get though.
Vorteile:
Shifts posted and picked up quickly by staff that have notifications set on their phones. Easy clock in process.
Nachteile:
On the app there is an option to add notes to your time schedule about missed lunch, or overtime for example. Unfortunately you have to be clocked in to be able to do it and many staff forget and have to ask an admin to add the note after the fact.
Straightforward, has some kinks
Kommentare: We use this as a complete all in one hub for shift changes, training, co-worker contact information, management communication, you name it. It's pretty basic looking but that also means it's straightforward. I'm glad I can figure it all out without needing a tutorial.
Vorteile:
I like that I can see a break down of my payroll, access all my paystubs over my entire deployment, request schedule changes and reach out to my peers for shift management. Also that tax documents are readily accessible.
Nachteile:
There are a few kinks to work out. It doesn't accurately show who is scheduled for shifts in open shift details. Also, when requesting time off, where it shows your available hours mine are never accurate, it's always just a maxed out amount of available PTO. That means if I don't have enough actual PTO my request gets rejected. Also I feel like it locks me out pretty often and I need an account reset.
Need Help Scheduling?
Kommentare: I've used Humanity with Lyft and my current temp job and so far so good.
Vorteile:
I love how easy this software is to use and how I can access everything that I need to whether that be my schedule, message board or managers.
Nachteile:
There's nothing that I don't like about this software. I do wish though that at the end of each work week that it would tally up your hours worked for you.
Antwort von TCP
vor 6 Jahren
Hi, Malecia, Thank you for the review, we're glad you're having such a great experience! Let us make it even better - you can view your hours in the Time Sheet report (see more here: https://helpdesk.humanity.com/articles/knowledge/Time-Sheet-Report), but only if your employer has enabled the employees to view reports in the app itself. This option is available in Advanced settings in the Account tab. If you happen to need any assistance, please feel free to contact us via 24/7 Live Chat on the website or in the app.
Excellent Platform for Schedule Management
Vorteile:
This platform has unified our systems and promoted increased transparency. It alerts users of changes and tracks hours worked.
Nachteile:
There were no features that I disliked about Humanity. They were able to craft the experience to my liking.
I love it
Kommentare: I love it.
Vorteile:
It's very organized and user Friendly. Has a lot of features but what I love it you can post announcements for your team and time track your tasks and projects.
Nachteile:
None. I love everything about it and it's also very convenient to use cause it has a mobile app, so you can use it while on the go.
Scheduling made easy!
Kommentare: After the initial set-up and testing, it has become second nature for our team. It's easy to track time off and locations. It's intuitive as far as how to move shifts, fill shifts, and create repeating schedules.
Vorteile:
By far this is the easiest scheduling software I've had the pleasure of using. Creating repeating schedules is a breeze and making adjustments on the fly is a no-brainer. It just works. And it works well!
Nachteile:
Each user case will be unique, and ensuring we were capturing time off and sick days in a uniform way were a challenge first. Once you figure out the rules for breaks, it becomes much easier.
Good, User friendly program with Excellent support!
Vorteile:
As User and not an Administrator, I would say that what I like best about this software is that it is user friendly. It makes picking up shifts for my job easy. And I like that I get notifications when there is availability. When I schedule myself a for a shift and I have had to drop a shift when something comes up or I accidentially pick a shift that I cannot work. I can immediately notify my supervisors, and it will make the shift available to others to pick up. I love that management can communicate with us and tell us what is going on. We can share and download files. This is the perfect program for the company that I currently am working with.
Nachteile:
It has been hard to find something i really dont like about Humanity. Although I would like the ability to message my supervisor or coworkers through the app rather than email.
Antwort von TCP
vor 6 Jahren
Hi, Thank you for taking the time to write this review. It's always helpful to us to get feedback from non-admin users as well, as we want to make sure you feel you have control of your time and responsibilities. For in-app communication, we'd like to highlight the messaging option available in the app dashboard (please see more here: https://helpdesk.humanity.com/articles/knowledge/Message-Inbox). We will surely consider integrating the instant messaging option as well, as we understand that it would be very valuable to some of our users.
Using trial version of ShiftPlanning and am very impressed
Kommentare: I am the Help Desk Manager of five employees at Monongahela Valley Hospital. My employees are on a shift rotation. Things become complicated if someone goes on leave or on vacation. ShiftPlanning was able to import my current schedule from an Excel document. This took a short time and imported most of it successfully. What it didn't import successfully, they were able to correct after fixing the format it was in. The support is great (I use mostly chat). Their chat support is fantastic. If you do not respond in a certain time frame, they email you with updates to your question/problem. I have dealt with other chat support where if you don't respond in a certain time frame, the chat is closed and you have to start over. This is where ShiftPlanning's support outranks most company's.
Vorteile:
Automatically schedules employees with rotating shifts. Able to set rules that apply only to your organization. For example, my employees cannot be scheduled 2 shifts within 8 hours of each other and they cannot work more than five consecutive days without a day off. The support is great. When using their chat support, if you do not respond, your session does not end. You will be sent an email with any updates on your question/problem. This is a huge plus for me as I get pulled away from my desk often. Employees can request vacations and personal days, and can also request to swap shifts with another employee through the software. This can be set to require approval.
Nachteile:
Not a deal breaker for me, but unable to put OFF on days an employee is not scheduled. For Week mode, unable to remove the employee title from the schedule. Again, not a deal breaker.
Nothing we've tried is more visually helpful in staffing a 24/7 operation than Humanity.
Kommentare: The visual design of ShiftPlanning and its filters do a LOT to help us staff 3 floors of distinctly different functions, all of which have different staffing needs. It also gives us a huge advantage in working ahead on the schedule and tools for averting scheduling 'crises'.
Vorteile:
Visually, we can see who is where. We are never short a staff member in our areas of essential service due to oversight. The filters make it easy to ensure we have the right people in the right roles. Training modules have made it helpful to ensure everyone is on the same page for certain crucial information. Most of all, our large roster of on-call staff are easily able to pick up shifts and populate our schedule gaps in real time. Availability tools make it easy for them to be more transparent, and add a level of accountability which has been helpful for management.
Nachteile:
Some of the default settings have been difficult to figure out or work around. If I open up a shift for, say, 3 on-call staffers to fill, but then need to change the hours on one, it can end up changing all three. What started as a convenient short cut becomes a messy fix. That said, customer service and live chat go a long way in fixing sticky problems quickly.
this program saved my business
Kommentare:
We spent so much time just getting schedules done and then something would happen - some one is sick or their grandmother died - Then there was all the communication getting employees with the right skills to cover the shift -. I went looking for a scheduling software and got so much more. We use the dashboard and email features every day to keep staff aware of changes. Our business depends on everybody knowing 100s of ever changing details.
We use the email and training functions to keep the staff current with policy changes, to learn new systems and to refresh knowledge when things seem to be slacking.
Being able to send emails to specific groups let us communicate sensitive information securely to those who need to know.
I recommend this to everyone I know who has to manage any size business.
Vorteile:
Communication - quick and flexible. most of my 20 somethings have a phone, rarely use email and rely on apps for everything. The phone app still needs some work but it has been the end of excuses about schedules the bulletin board keeps everyone communicating not just us to them but they communicate with each other.
Nachteile:
Searching forward and back by months is awkward - google has the same issue with their calendars. I often need to go from a day view now to a day view months away. the path isn't intuitive
Humanity Review
Kommentare: Overall I would recommend this software for a small to a mid size organization. It is functional, however there are much better products available....for a price.
Vorteile:
Humanity is a good tool for scheduling and managing human capital. One of the best features is the ability to look at all of an employees data in one place.
Nachteile:
some of the reporting functions are complicated and the filters do not always allow you to view exactly what you are trying to.
Antwort von TCP
vor 6 Jahren
Hi, Thank you for your review, we appreciate you taking the time to flag out the difficulties you've had. Please feel free to explore the Reports Overview on our Helpdesk page (https://helpdesk.humanity.com/articles/knowledge/Reports-Overview); for additional questions, you can always contact us via 24/7 Live Chat on our homepage or app dashboard. Regarding the pricing, we would like to point out that we have kept the same subscription packages even though we are continually upgrading our services and launching new features.
Quick access to company time clock
Kommentare: Humanity is what my company uses to clock in and out and track schedules for all employees, it eliminates the issues around keeping tracking of time with our traditional digital time clock, it also is very easy to request time off, keep track when other employees call out, and their mobile app makes remote workdays a breeze.
Vorteile:
Humanity is easy to use, learn, and understand. They have a nice mobile app which makes any remote workdays very easy to track. They make it simple to find the schedules of all employees within the company regardless of which department or office location they are in.
Nachteile:
Sometimes clocking in and out remotes glitches but customer service is always fast to correct the issue.
Antwort von TCP
vor 5 Jahren
Hi, Nicole, What a fantastic review, thank you! We are happy to hear you have enjoyed the mobile experience, our excellent customer service, and the ability to eliminate issues around time clock tracking. With appreciation, The Humanity Team
Features & Services
Vorteile:
The ease of access for the different features. Also, the information is displayed in a user-friendly manner.
Nachteile:
Additional features could be provided along with the option to customize your dashboard so it can feel unique to each user.
Antwort von TCP
vor 6 Jahren
Hi, Mark, Thank you for the feedback and suggestion. We'd love to hear more about the specific features you believe would be valuable to our users, so if you like, you can send us your suggestions at reviews@humanity.com. In the meantime, you can explore our current options to help you personalize your account. Find more information on our Help Desk page: https://helpcenter.humanity.com/getting-started-guides/module-overviews/dashboard-overview. We redesigned some of the Dashboard widgets as well: https://helpcenter.humanity.com/getting-started-guides/dashboard-widgets/new-dashboard-widgets. You can also reach out to our Support team via Live Chat for any questions.
So easy to use!
Vorteile:
Humanity has a very clean and simple user interface that makes it super easy to use. After using other apps to try mobile clock-ins, Humanity is definitely the best option out there that I've tried. They recently added options for push, email and sms notifications which were a much needed feature.
Nachteile:
I think there are few little features that could be added to make it more helpful. We have an issue in our practice where employees often forget to clock in or out. It would be great if there was an option to adjust our own time sheets (if permitted by employers of course) or at least the ability to add a note to or flag a particular completed shift so that administrators would know the time entry needs to be adjusted.
Antwort von TCP
vor 5 Jahren
Hi, Jamie! We're thrilled to hear you find Humanity super easy to use and the best option out there! Adding features or enhancements to our app is something we'll do perpetually. Check out www.humanity.com/blog for the latest Platform Updates and Product News. Thank you for taking the time to give us feedback! Kind Regards, The Humanity Team
Excellent Scheduling software!
Kommentare: We were looking for a software that would handle scheduling, shift trades and hold our staff accountable for showing up on time to each shift and more. This software has exceeded our expectations and we fully enjoy using it. The staff is able to upload their photos so other staff can put a face to a name, set their own availabilities, release shifts, see who is clocked in, add their personalized notifications and run reports for timecard and schedules. It is very user-friendly and easy to learn. This software has solved a lot of the problems we used to experience in the past. If ever there is an issue a staff member is readily available to answer our questions. We often get personalized phone calls or emails and chats just to see how the software is doing. They are always improving the software and updating to make even more powerful and user-friendly. It did not take long for us and our staff to start learning how to use it.
Vorteile:
Easy to use, great customer service and flexibility of the software.
Nachteile:
none at the moment
Not really developed from a manager's point of view
Kommentare: I've been managing for over 25 years. Some things are common to all of us - such as needing notifications regarding not only shifts needing coverage, but who is picking up those shifts. Another example is the interface that managers look at first: not the personnel listing (that's an HR function) but rather a position view - or better, a visual view that is uncluttered and able to be made default. We need to see various things - such as what shifts are uncovered, what shifts are irregular (might normally be Jane, but John is covering it today), etc. Unfortunately, Humanity does not do these things, and even though I've asked for them, I have not gotten any positive feedback for them. Some of them I've been told that they are not possible. Humanity/Shiftplanning is the best platform I've found, commercially. I WISH that it did the things I need. I know these things CAN be done (we'd used a custom solution for years) but I wish that Shiftplanning would do them. It seems that Humanity wants to be an HR platform and not a true management tool for managers.
Vorteile:
inexpensive, well sited
Nachteile:
It does not come from a management perspective, but rather from an HR one. Alerts are lacking. Shift management display (as a manager, my primary (over 90%) display) is clunky and quite often uninformative.
Overall good software
Kommentare: Humanity is good software for scheduling and providing a central location for staff to view their schedule and submit leave requests. Since we joined, a few new features have helped us out such as the partial time off requests, etc. I have a few issues with the software, such as when a staff member leaves, it is a very manual process to remove them from future shifts. I have yet to find a good way of doing this and end up going through the next 6 months manually. As for vacation, our staff accrue time off, and this feature is not supported, therefore our time off requests are very manual too. I see how this is good for companies who are constantly changing staff and shifts, however for us, we use a lot of workarounds as our schedule is pretty set. It would be good to be able to add shift patterns to staff availability.
Vorteile:
The ease of use for staff members is great.
Nachteile:
Not having the option for accrued time off. It is tedious to remove staff from future schedules when someone leaves the organization. There is not the ability to add staff to a set "shift pattern".
As a manager with many employees, schedules and work areas, this program has been life changing!
Kommentare: Prior to Humanity, our schedule was managed via email and Microsoft calendars. It was nearly impossible to appropriately approve vacation requests and get overtime shifts covered. After implementing Humanity the amount of stress that was eliminated was absolutely life changing!
Vorteile:
I love how easy it is to use. I'm able to manage my ever changing schedule/staff with minimal effort. It's very easy to fill overtime slots and approve vacation requests ensuring my employees have a great work/life balance.
Nachteile:
There are some limitations when it comes to customizing the interface. I'd like to be able to change the default option for requesting time off. I'd also like to be able to change some of the terminology used to better reflect what I'm using it for.