Humanity Erfahrungen

Need Help Scheduling?

Kommentare: I've used Humanity with Lyft and my current temp job and so far so good.

Vorteile:

I love how easy this software is to use and how I can access everything that I need to whether that be my schedule, message board or managers.

Nachteile:

There's nothing that I don't like about this software. I do wish though that at the end of each work week that it would tally up your hours worked for you.

Great Employee Scheduling

Kommentare: Great! I'm very happy with this software and app.

Vorteile:

Assigning different blocks and colors for shift types-easily see that you have all types scheduled each day.

Nachteile:

I can't think of anything I dislike, I suppose I'd like it to be a little cheaper.

Works good - has a few issues which I have reported on several occasions but would require updates.

Kommentare: Providers can see all of their schedules in one place - I do over a hundred. They can sync with some third party calendar programs and check on their smartphones.
The software is not geared toward the healthcare industry, however. MD's work more than 1 position at a time. These should not conflict. Yet conflicts should show if they're mistakenly scheduled for a clinic at another location or for a meeting when they need to be in the clinic. This is a problem.

Vorteile:

I have the flexibility to set the software up the way I need to for efficient scheduling. My schedules are complex and I am able to create 'workarounds' to better utilize the software.

Nachteile:

I have a few issues: I have many providers (employees) that work more that 1 position simultaneously. It would be wonderful if you could selectively check or uncheck a box for each position to determine whether the position will show if it conflicts with another position. (But not globally turn off the conflicting feature for all conflicts). If an employee covers 2 positions simultaneously, it shows as a conflict. It would be nice if there was a `work around for this. If you could select/deselect a box to designate whether you want a position to show a conflict, this would be great. That way, some positions that are covered by an employee working another position would not show as a conflict every time. For example, There are a few positions that staff are assigned to that they do in addition to their main assigned position - e.g. someone working MCH Attending will also cover the OB Dept. This is done on a rotation/alternating basis but changes often. Whenever a provider is working MCH Attending and also covering OB Backup, I have to adjust the time of the OB coverage so that a conflict does not show up. If I didn't, I would have twenty or more conflicts each month and, as you know, once you get in the habit of ignoring conflicts, you then ignore the one that is a `real conflict and a problem results. The conflict feature is great, yet is sometimes a pain because I have to create 'workarounds' which are less than desirable.

Scheduler / Supervisor

Kommentare: Well design, structure and implementation of the application well coordinate with require function from the users.

Vorteile:

Feature designed and many function options very useful

Nachteile:

After updated the application, the shift planning does not work as before but the IT has added the shift planning legacy which is working but many time it got stuck and we have to wait for the application to respond before process to the next step.

Overall Good Product

Kommentare: I would recommend to a friend

Vorteile:

It was very easy to begin and get started quickly.

Nachteile:

Some of the break features and managing employee shift trades was not so smooth.

Employee Recording and Timelines analysis

Kommentare: We would like Humanity to also capture when the particular system is not in use. So if their is no activity on the computer/laptop the user is performing Humanity should automatically go on break

Vorteile:

We had problem in our time to identify the amount of break taken by them and at what time. with Humanity we are getting the report that give us clear picture Also Humanity has very good option where we can tag people as per region so we know as how many people are logged from which region at given time zone

Nachteile:

Inability to track system in-activity and GEO Fencing for different Regions in world

Simple and easy for staff scheduling

Kommentare: Our facility has undergone changes and the new ownership does not use Humanity. I have been trying to sway them to switch back to it. Humanity was perfect for our staff scheduling. Made it so easy to see your shifts, the shifts of others (if those permissions were applied to your account), and had everything we needed. Very easy to schedule employees and input time-off requests. The design wasn't overly busy like some others can be. Perfect simple app to get the job done.

Vorteile:

We used Humanity to schedule employees across four different facilities and many different positions. We only utilized it for shift scheduling. It was perfect for our needs. Very easy to schedule employees across all of the different positions and locations without mix-up. Facilities were color-coded for ease identifying staff. It would alert staff 24hrs before a shift. Staff could choose to have either their email or phone number listed on the app for other employees to contact them. I liked that because other services have an in-app messaging system and those can be buggy or overwhelming. Staff never had any complaints about it, and neither did I.

Nachteile:

It could be hard to swap shifts between employees at times. I usually end up deleting the whole shift and rescheduling it altogether. Not terrible to handle.

The auto scheduling option saves a lot of time but is difficult to utilise

Kommentare: Humanity removes a lot of the unnecessary work from scheduling. It provides excellent overviews and allows you to choose a variety of factors to easily construct a complex timetable. I may arrange shifts in advance and check available shifts, giving the provider scheduling flexibility. The efficacy that it provides me for management is that the employees are highly effective, and our employees never have difficulty managing any sort of department. I'd say that addresses a lot of my difficulties.

Vorteile:

The auto-scheduling function is the most significant advancement, but the availability approval tools also assist you in staying organised with staff requests. Excellent choices for individuals who like to do everything in one location. Working with Shiftplanning, the convenience of using tools and schedules, and the overall level of service provided by the programme. Automated scheduling is quite important from a financial standpoint since it can offer you the exact cost before publishing.

Nachteile:

I don't like that after you've carried over shifts and set it to repeat, you can't extend from the date you initially selected. The software is not designed to tolerate anomalies in Time Scheduling, such as when we do not observe daylight savings time. Furthermore, the auto schedule tool would benefit from the addition of a toggle that allows you to select a minimum or maximum number of shifts per week for a certain job.

Essential Productivity Tool for Work

Kommentare: The Humanity app has not just made my professional life more manageable, but it has also allowed me to have more control over my time. If you're looking for an app that can simplify your scheduling woes at work, I highly recommend giving Humanity a shot.

Vorteile:

What I like is how easy it is to navigate! I also like how it convenient it is that it has an app, accessible anytime and anywhere.One feature that I appreciate in particular is the ability to trade shifts with my coworkers. Previously, this would involve a lengthy back-and-forth discussion, often leading to confusion and miscommunication. Now, with a simple tap, we can exchange shifts and the management can approve it almost instantly. The flexibility and convenience offered by this feature is invaluable to me.

Nachteile:

It's a bit time-consuming if you have fluctuating availability. It's better if you easily copy and paste availability or set recurring availability patterns would save users a lot of time and avoid potential mistakes.

mobile app issues but otherwise a solid calendar

Kommentare: As a seasonal associate, I would book my availability on Humanity for senior administrators to use to book educational professional development sessions. This was the primary source for communicating dates among various department.

Vorteile:

Once users learn how to edit availability on the calendar, it is simple to use. Minimal clicks are needed to block off time on the calendar and it would update continuously. It was easy to log in and review your calendar as needed.

Nachteile:

The app did not sync well with the website; entries would be made on the app and then not be found on the website. Getting to a computer during off time or on holiday is not always easy, even though availability needs to be updated. This caused confusion on different occasions.

Scheduling Made Simple!

Kommentare: ShiftPlanning has been used at our facility for one year now. We are a college campus environment. Thus, scheduling for student workers can be a great challenge due to their dropping and adding classes and potential to working multiple part-time jobs, and of course, due to the differing course load, each student takes on. In the past, we used excel in combination with a learning management system to communicate and maintain student worker scheduling. I am the scheduler for student workers in our area. We have around 8-10 student workers, give or take which part of the year we are scheduling for. We schedule our shifts in a non-linear method. We like the availability feature that ShiftPlanning has. It is a static "when I am not available" table that you or your workers can fill out. At this point I supply entries into these availability tables based on student class schedules and external employment. We do this to prevent students from falsifying availability. ShiftPlannning has a pre-generate schedule wizarding system. This allows managers to schedule weeks, or months ahead of time, based on their current availability. If you are a manager for a college campus, then you may want to consider only doing this once a month for summers, and once a semester for spring and fall. You will be changing availability frequently during the beginning of each semester, almost all summer, and also during finals week. Duplicating the schedule for each week is as easy as two or three button taps on your mouse. Once a schedule is more concrete then this is super easy. During the high volatile periods mentioned above, we highly recommend not scheduling ahead of time. Just do one or two weeks worth of scheduling and make sure to communicate to everyone that the schedule will have a high degree of change. We have also enjoyed the use of the ping feature and other notifications to communicate to students when they should be at work.

Vorteile:

The strongest features of ShiftPlanning are the many methods for communicating when a worker is to work (general scheduling), when policy changes or other changes at work need to be quickly and easily assimilated to all employees (dashboard notifications), and when notifications need to be sent to just individuals (ping). All of this communication can be managed in ShiftPlanning. Workers can set up their cell phones to receive important notifications. Administrators can control which methods are mandatory and which communication methods are not. A worker can elect to be notified via email and/or text prior to their shift starting. Workers can access ShiftPlanning from any device since this a cloud-based service. Workers are able to make vacation requests ahead of time, even when there is nothing posted for the actual schedule yet. We would recommend a 2-week requirement for this type of request. Otherwise, student workers can request off via a trade shift or drop-shift option, if short notice is provided. All trades can be set to approval first by manager. It is super easy to setup different worker types by area, or by responsibilities. Thus, if you are budgeting out hours between different areas (positions) then you can easily view the subtotal for each while scheduling who should work when. It also gives you a clear distinction in schedule mode as to who can actually work during the designated times you are generating (i.e. 10 AM ' 12 PM, 1 PM ' 2 PM').

Nachteile:

The only concern that we have is with tweaking the trade shift and trade drop feature. Workers who are shown as available for the entire shift don't have the option to select parts of a shift that they are actually available for. Important meetings or events outside of work cannot always be accounted for using the availability feature. The only way this can be done is to not use a static schedule and go to making a policy for weekly updates. Then making it the student worker's responsibility to maintain their own work availability. In our case, we want to stay with a static scheduling system to help reduce the sense of a changing hectic work schedule for our student workers. Thus, students will benefit by having the ability to select from a portion of a shift trade rather than having only the option to pick up all or none of the shift being made available.

Time Saver

Kommentare: I manage a work study staff of 30+ students at a small college. Their work study job is not their first priority so availability, priorities, and their schedules are always changing. It's really nice to have a software to manage much of the administrative side of things. I upload the availability, spend an initial investment creating the schedule. If I have done my job correctly things pretty much run themselves throughout the rest of the semester.

Vorteile:

Ease of updating availability for employees. Clearly seeing how many people can cover what shift. Ability for employees to drop, add, or trade shifts without me micro managing. Creating multiple classification of jobs to organize the different roles in the work place. Reporting makes it easy to submit to payroll.

Nachteile:

The billing is a bit confusing. They bill based off of per user per month. With breaks and a rotating staff I often end up challenging the original bill I get. Customer service has always been good and responds quickly and makes changes.

Easy Shift Planning and Scheduling

Kommentare: I enjoy using Humanity. It makes scheduling and planning very simple due to their great user interface. I can quickly check any upcoming shifts, and plan accordingly. I would recommend this shift planning service to anyone who needs one.

Vorteile:

Humanity is a very easy to use program. To start off, the time availability function is very useful in scheduling. I was able to go day-by-day and show my hours of availability. This assures that you will not get scheduled on times you are not available. Humanity also has a great layout that is simple and easy to use. It shows your upcoming shifts for the next Week, Two Weeks, and Month depending on your selection. It is a great way to visualize upcoming shifts. Lastly, the shift trading function is invaluable. You can either drop a shift, which means that another employee has the option to pick it up, or trade. When you trade, Humanity automatically swaps your shifts. It is very easy to use and has great functionality.

Nachteile:

One of my only qualms with Humanity is logging in. Often during log-in, it requires me to input my password a second or third time. I have a long password so this can get very infuriating at times when I know I input my password correctly. Other than than, Humanity has been a great program for me to use.

Excellent value for money

Kommentare: As a Contact Centre, the allocation of the correctly skilled staff to the times of day and days of the week is critical to meeting our customers' KPI, service levels, customer service standards, financial and HR considerations, and overall staff morale. Humanity helps us achieve these - quickly, and consistently.

Vorteile:

As a WFM tool, Humanity is excellent. The overall functionality and features, ease of use, ease of implementation and acceptance, excellent customer support, cost, adaptability, and "bang for bucks" is exceptional. Outweighs and out performs anything in its class, and gives the much more expensive competitors a serious challenge.

Nachteile:

Scheduling of breaks can be a bit tiresome and fiddly. Thankfully Humanity have taken on board our (and I am sure other's) feedback and are moving to make this a better experience.

Humanity is simple and easy to use, though it does lack several features that similar products offer

Vorteile:

I like that it is simple and easy to use and that the app functions very similarly to the desktop version.

Nachteile:

In it's simplicity, it lacks several features that other products like Bamboo HR offer. Compensation and employment history would be a great feature. It also is not integrated with a payment system like Bamboo is. It would be nice to have my paystub sent through the same software that I use to log in and out of everyday. The other thing is that you can not edit your vacation request once it has been submitted. If the dates change you have to delete your request and resubmit.

Features & Services

Vorteile:

The ease of access for the different features. Also, the information is displayed in a user-friendly manner.

Nachteile:

Additional features could be provided along with the option to customize your dashboard so it can feel unique to each user.

Not really developed from a manager's point of view

Kommentare: I've been managing for over 25 years. Some things are common to all of us - such as needing notifications regarding not only shifts needing coverage, but who is picking up those shifts. Another example is the interface that managers look at first: not the personnel listing (that's an HR function) but rather a position view - or better, a visual view that is uncluttered and able to be made default. We need to see various things - such as what shifts are uncovered, what shifts are irregular (might normally be Jane, but John is covering it today), etc. Unfortunately, Humanity does not do these things, and even though I've asked for them, I have not gotten any positive feedback for them. Some of them I've been told that they are not possible. Humanity/Shiftplanning is the best platform I've found, commercially. I WISH that it did the things I need. I know these things CAN be done (we'd used a custom solution for years) but I wish that Shiftplanning would do them. It seems that Humanity wants to be an HR platform and not a true management tool for managers.

Vorteile:

inexpensive, well sited

Nachteile:

It does not come from a management perspective, but rather from an HR one. Alerts are lacking. Shift management display (as a manager, my primary (over 90%) display) is clunky and quite often uninformative.

Humanity is a TIME SAVER!

Kommentare: Love this scheduling and communication system. It is easy to use, works really great for our museum. Our staff are mostly college students so having a cloud based system that allows them to swap shifts due to last minute events, exams or study groups, without having to put in requests to management is a benefit that they really like. I recommend it to all nonprofits that are looking for a quick way to schedule staff and an easy way to track and produce reports on the hours/shifts/staffing for all the different types of events and programs your group may run.

Vorteile:

Ease of use. FANTASTIC customer support! All of our staff from Executive Director to seasonal staff love it.

Nachteile:

payroll. I need to be able to export payroll that is accurate down to the penny. This system still rounds due to the hours worked being calculated past the first 2 decimals.

I have used this product for some time now and finds it ease of use outstanding

Vorteile:

The ability to navigate and adjust changes on the fly through the mobile platform. The alert set up for employees.

Nachteile:

Anytime there is an update to the system, I find errors on my current layout. The need for a time clock punch system that doesn't require individual sign in to the system.

Great tool, somewhat hard to navigate

Vorteile:

It allows me to see my colleague's schedules and record time off, etc. It was re-designed a few months ago and is now more visually pleasing.

Nachteile:

The tool doesn't offer "everything" - we were in need of a more robust tool to track PTO requests and HR documentation, so we eventually transitioned to a different software.

ShiftPlanning

Kommentare: While ShiftPlanning is a great product, with most of the features I need, it was a bit confusing as to which settings to use and how to set them up. I am tech-savvy and it took about a month to understand the steps to get to a certain result. Tech Support was invaluable with their quick response and help. I use it 100% now, and wonder now how we got along without it. Such a timesaver!

Vorteile:

It's invaluable in time-keeping and creating shifts. The report function is fantastic for timekeeping and payroll. There are work-arounds to get to where you need to be, with the help of Tech Support. The mobile app for the staff is easy to use.

Nachteile:

The desktop version is not user-friendly at first. Once you figure out the concept and how it works, and with time, you get to know the ins/outs. While I am tech savvy, I was confused about where to start with the set-up, which settings to use, and how to set up those settings for our company. The set-up was a disappointment to me in that you need a lot of time to understand how to do the different settings. I had to keep bugging Tech Support to help me with it. The tutorials are great, but the User Manual needs a lot of work.

Humanity Review

Kommentare: Overall I would recommend this software for a small to a mid size organization. It is functional, however there are much better products available....for a price.

Vorteile:

Humanity is a good tool for scheduling and managing human capital. One of the best features is the ability to look at all of an employees data in one place.

Nachteile:

some of the reporting functions are complicated and the filters do not always allow you to view exactly what you are trying to.

Great for scheduling staff, could benefit from project management functionality

Kommentare: overall when our production schedule and assignments are rapidly changing humanity is too cumbersome and staff circumvent it as it is mainly used for payroll and the bulk of my employees are salary. when we review payroll data to determine project costs a salaried employee could've had billable hours at multiple sites but due to it needing two upper managers to coordinate a staff member changing sites it's not worth the overhead or time and we get inaccurate job cost data asa result.

Vorteile:

easy to learn and use provides different visual aids for different scheduling purposes

Nachteile:

lacks the billable vs non billable component that is key for construction cost control

Wow, what a difference.

Kommentare: Mt Baker Camp has been using this software (Shiftplanning) since the end of 2013.
We use for managing all levels of staffing.
We track hours worked, HUGE advantage in allowing employees & volunteers to see when they are scheduled multiple weeks ahead of time.
At the end of the year it's easy to run reports to show how many total hours where contributed.

Vorteile:

Time Clock - for payroll processing this is a life-saver (going from paper punch clock & card swiping) Scheduler / Calendar. Lots of training material & how-to-do's.

Nachteile:

mmmmm...nothing

Great product, but diminishing value and poor support.

Kommentare: Generally good. But lacking is some usability features, such as lack of formatting options for printing a daily schedule in the time frame that we are open.

Vorteile:

Schedule management is the highlight feature for this product.

Nachteile:

We were informed this week that our monthly cost was doubling due to a minimum monthly charge. We are a small business and every dollar counts. Will now be looking for another solution.