READi System Bewertungen
von OpSolve2/5 1 Bewertung
Bewertet am 17.8.2016
Promises not fufilled
Kommentare: Promises about capability of this software were never met. 3rd Party marketer, online billing, and mail coding not implemented. To be fair we run a fairly complicated billing structure with taxes on top of taxes at some points. All Bills are still checked over manually for errors. 16,000 customers is not easy. When implementing "fixes" we are constantly blamed for errors, even though most of the time we are installing exactly what we are told, and always with little instruction. This review is personally mine and doesn't reflect on my company, its managers, or anyone else.
Vorteile: Ability to bill our complicated bill structure. At the time was the only billing software for our "small" utility. All others built there own.
Nachteile: Support is slim to non-existent. We have issues open from 2 years ago. Expensive.