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Über DigitalRoute

DigitalRoute verbindet sich mit jedem System in deiner IT-Infrastruktur, um systembereite Abrechnungsaufzeichnungen zu erfassen, zu verarbeiten, zu messen und zu verteilen.

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Vorteile:

Zero down time architecture, Plugins support and extensibility of the product through Development Tool Kit comes as big boost to tailor and launch new integrations.

Nachteile:

As it is low code platform it can be hard to add function that is not present.

Bewertungen zu DigitalRoute

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,5
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

8,9/10

DigitalRoute hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 11 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (11)

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Nutzerbewertungen filtern (11)

Herschel Gordon
Manager in Südafrika
Telekommunikation, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good DR Product

5,0 vor 6 Monaten

Kommentare: Very good; Open to new ideas; to negotiate;

Vorteile:

Negotiable; Accessible; Willing to work together

Nachteile:

Not in country; Would be good to have technical teams on site (at times) although not critical

Antwort von DigitalRoute

vor 5 Monaten

Your feedback is greatly appreciated! Our commitment to collaboration and accessibility is steadfast. We are constantly reviewing and improving our global support team and processes.

Manish
Senior Vice President in Indien
Telekommunikation, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

True Data Mediation & Engineering Product

5,0 vor 5 Monaten

Kommentare: Digital Route Team are innovators and world leaders in Data Mediation, they have been keeping up pace with latest technology trends and also embracing open source protocols. Partnership with Digital Route allows us to launch services frequently

Vorteile:

Zero down time architecture, Plugins support and extensibility of the product through Development Tool Kit comes as big boost to tailor and launch new integrations. Though lately they have brought the support for various open-source technology trends such as Avro and protobuf.

Nachteile:

Customer service area & openness to customer voice is concern. Another area is documentation, lately there have been good improvements, however we still feel they need to make technical parameters open to configure and clearly document the defaults.

Antwort von DigitalRoute

vor 5 Monaten

Thank you for your great review! We're proud to be your partners in innovation. Our commitment to staying up-to-date with the latest tech trends and embracing open-source protocols drives us forward. We appreciate your praise for our zero downtime architecture and our extensible toolkit. Working with you and delivering top-notch solutions to your team is always a pleasure. We invite you to flag any issues relating to customer service directly to your account team, and we will get them sorted out, especially those relating to access to technical parameter configuration.

Karel
Karel
Senior Software Developer in Tschechien
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

developer view

4,0 vor 6 Monaten

Vorteile:

Criteria for finding junior developers can be low. As it is low code platform. For correct use case they are the best choice.

Nachteile:

As it is low code platform it can be hard to add function that is not present.

Antwort von DigitalRoute

vor 5 Monaten

Thank you for your feedback! We're glad to know that you find our platform user-friendly, particularly for junior developers. We aim to make our software as accessible as possible, but we welcome customer feedback on new features to include.

David
IT Operations Support team manager in Irland
Telekommunikation, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Digital Route review

4,0 vor 6 Monaten

Kommentare: Digital route are a pleasure to deal with. They are very engaging and have a team of excellent solution architects, project managers and customer support

Vorteile:

Digital Route are a very good organization with its innovative solutions and dedication to customer satisfaction. They have a user centric and solution lead approach to dealing with their customers and in a rapidly evolving tech landscape, Digital Route standout as a leading vendor in the Mediation space

Nachteile:

While Digital Route certainly has numerous positive aspects, there are some negative points. Primarily this is around the licensing of optional features. While the product has a lot of core features, for optional features there is an extra cost.

Antwort von DigitalRoute

vor 5 Monaten

We are delighted to hear your positive feedback about DigitalRoute! Your kind words about our team and innovative solutions are truly appreciated. Thank you for your continued support. Did you know that with our newest products, we're now offering various subscription options for improved value alignment?

Grzegorz
Software Engineer in Polen
Telekommunikation, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

MediationZone is a solid data mediation system

4,0 vor 5 Monaten

Kommentare: I like implementing solutions based on MediationZone - it saves a lot for time.

Vorteile:

Proven technology, scales nicely, it is elastic and quite easy to learn.

Nachteile:

Not following the latest trends, problems with containerization and working in the cloud.

Antwort von DigitalRoute

vor 5 Monaten

We greatly appreciate your feedback! It's fantastic to hear that you find DigitalRoute's solution valuable and time saving. Your positive comments about its technology, scalability, elasticity, and ease of use are very encouraging. Thank you for choosing DigitalRoute. MediationZone is our traditonal on-prem platform that also supports virtualization. For cloud-native, we have Usage Engine Private Edition for Private cloud and Usage Engine Cloud Edition for our SaaS platform - check those out for your deeper cloud deployment options.

James
Head of Business Systems in Guernsey
Telekommunikation, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Long Term User of Mediation Zone

5,0 vor 6 Monaten

Kommentare: Very positive - we have been MZ users for many years and have changed both networks and Billing Systems many times but retained MZ. We have updated MZ several times without significant issues.

Vorteile:

The Mediation Zone product is reliable.MZ support respond to questions, bugs and issues.

Nachteile:

It can be quite a daunting tool for non-technical users to understand.

Antwort von DigitalRoute

vor 5 Monaten

Thanks for your positive review. We value your continued loyalty, support, and trust in MZ. We're happy to say that development in MZ continues and in the latest version there are enhancements related to the user interface.

Thanon
Business Analyst in Thailand
Telekommunikation, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Support

5,0 vor 6 Monaten

Vorteile:

Based on my work position, I'm actually contact with DigitalRoute team in term of business requirement and solution. However, after these years, DigitalRoute teams always provides great supports.

Nachteile:

As my work position, I haven't seen product limitation yet.

Antwort von DigitalRoute

vor 5 Monaten

We greatly appreciate your positive feedback and are pleased to have had the opportunity to work with you over the years. We are very happy to hear that our customer engagement processes and teams are solving your needs and we look forward to continuing this successful collaboration. Thank you for your trust and support!

Ivan
IT Billing Specialist in Kroatien
Telekommunikation, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

IT billing review of the Mediation Zone application

5,0 vor 6 Monaten

Kommentare: Overall satisfied for the billing processes as well as other features like data collection, distribution and aggregation

Vorteile:

Automation capabilities, HA features, easy to use

Nachteile:

Some UI features, low to mid support level from support desk

Antwort von DigitalRoute

vor 5 Monaten

Thank you for your positive feedback! We're delighted to hear that you're satisfied with our billing processes and other features. Your mention of our automation capabilities, high availability features, and user-friendliness is much appreciated. We're finding that our automation capabilities are becoming increasingly popular. Our latest UI features address the need for increased robustness.

Willem
Business Analyst in Südafrika
Telekommunikation, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

High Quality solution solving Business need

5,0 vor 5 Monaten

Kommentare: Well supported product. Added features as product enhance to cater for bigger scope of solutions.

Vorteile:

Modular system architecture Eas of installation and setup Skilled resource for customization and support

Nachteile:

No local support and or skilled resource.

Antwort von DigitalRoute

vor 5 Monaten

We are delighted to hear your positive feedback about DigitalRoute, especially about the product architecture and ease of installation. Did you know that with our newest products, we're now offering various subscription options for improved value alignment?

Henri
Architect in Kanada
Telekommunikation, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Mediation Zone a great data processing tool beyond the Telcom and into Cloud era

5,0 vor 5 Monaten

Vorteile:

- Batch ACID transaction safe - Compliant with Telcom standard 3GPP - Support most of IT protocols - Visual programming

Nachteile:

Version control is a lacking point so if you are many many projects / deployments in parallel, you may step on toes each other.

Antwort von DigitalRoute

vor 5 Monaten

Thanks for your positive review. We value your continued loyalty, support, and trust in DigitalRoute. Product development continues, so we invite you to stay updated in our What's New features on the website.

Trupti
MZ Support in Indien
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

DR App Review -MZ

5,0 vor 6 Monaten

Kommentare: Easy platform to get the desired output.

Vorteile:

Ease of commenting and exchanging the information code analysis

Nachteile:

Extra fields of information are required to fill

Antwort von DigitalRoute

vor 5 Monaten

Thank you for your valuable feedback! Your positive comments on the ease of code analysis and obtaining the desired output are greatly appreciated. We're constantly evolving MediationZone usability functions and features. Take a look at What's New here: https://www.digitalroute.com/products/mediationzone/updates/