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Über Rasayel

All-in-one-B2B-Vertriebsplattform für WhatsApp

Erfahre mehr über Rasayel

Vorteile:

Great customer service, easy to use and understand.

Nachteile:

Thumbs up to Rasayel for not giving us any challenges at all.

Bewertungen zu Rasayel

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,8
Kundenservice
4,7
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,7

Weiterempfehlungsquote

8,9/ 10

Rasayel hat eine Gesamtbewertung von 4,8 von 5 Sternen basierend auf 65 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (65)

Daniel
Daniel
CMO in Spanien
Verifizierter Nutzer auf LinkedIn
Internet, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Boosting Efficiency and Engagement with Rasayel

5,0 vor 6 Monaten

Kommentare: Rasayel is helping us streamline our workflows and improve team performance by automating lead qualification and campaign management. This has significantly reduced our manual workload, allowing our team to focus on higher-value tasks. The insights from their reporting tools have also enabled us to make data-driven decisions, leading to increased efficiency and better engagement with our clients. Overall, Rasayel has been a key factor in enhancing our operational efficiency and driving business growth. We highly recommend Rasayel to any organization looking to enhance their operational capabilities and drive business success.

Vorteile:

Rasayel has significantly shortened our sales cycle, saved us valuable time, and boosted engagement with our clients. Their innovative solutions and dedicated team have made a tangible difference in our business efficiency and growth.

Nachteile:

While Rasayel offers excellent features and support, some tools could benefit from enhancements to fully unlock their potential. Additionally, some advanced features could use more detailed documentation to help users make the most of them.

Abd Elrahman
Abd Elrahman
MANAGER in Ägypten
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

operation review

4,0 vor 8 Monaten

Kommentare: The CRM supports integration with various third-party applications, such as email platforms, accounting software, and e-commerce systems. This interoperability ensures that businesses can seamlessly incorporate RASAYL CRM into their existing workflows.

Vorteile:

RASAYL CRM is a comprehensive solution designed to enhance customer relationship management through automation, integration, and detailed analytics. It offers significant benefits in terms of efficiency, customer relationship building, and data-driven decision-making. However, businesses should consider the potential learning curve, customization needs, and cost when evaluating this CRM for their operations. Overall, RASAYL CRM stands out as a valuable tool for businesses looking to optimize their sales and customer service processes.

Nachteile:

By centralizing customer information and interactions, RASAYL CRM helps businesses build stronger, more personalized relationships with their clients.

Herbert
Counter sales Executive in Ghana
Maschinerie, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Rasayel review

3,0 vor 7 Monaten

Vorteile:

I like the templates function in rasayel which saves you from typing a particular sentence repeatedly.

Nachteile:

What I don't like is the limitation of the templates. A user shouldn't need an approval from an administrator to create templates since the user knows the kind of messages he/she sends to the customers. Another dissatisfaction is the expiration of chats. We don't have reintroduce ourselves every 24 hours. Also I can only send pictures as pdf files And i can't even send two files at the same time so that makes two introductions.

Antwort von Rasayel

vor 7 Monaten

Hi Herbert! Thank you for your feedback. Sorry that you're facing these issues, and I'll be happy to help you resolve them. First: Pictures. You can send pictures as regular images; not just PDF files. If that doesn't work, send us a message on WhatsApp (+13024070488 or click on "chat with us" on our website) and we'll walk you through it 😊 Sending two files at the same time - I have forwarded this feedback to the product team. Secondly: Regarding admins and templates - that can be easily changed from the "Settings -> Users and Roles" page. Select the role. Next to "Channels", select "Manage". If you need more help with this, please send us a message. Finally: Expiration of chats. I understand the frustration. Unfortunately this is not a limitation of Rasayel. It's enforced by WhatsApp/Meta, and we don't have the ability to change this. There are various templates that can be used to make the continuation of conversation easier, and we can send you some examples if you'd like :)

David
Operations Manager in UK
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy to integrate and use

5,0 vor 8 Monaten

Vorteile:

Used for social media integration and WhatsApp for Business features. Was easy to set up different channels, users, and teams and then integrate in to our daily processes. Also integrated with our CRM for automated messaging via Zapier. UX felt the same on both web and mobile versions and had similarities to WhatsApp making it easy to roll out.

Nachteile:

If in multiple teams across multiple numbers, sometimes became a little confusing as to what messages sat where.

Shady
Head of Customers in Ägypten
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Rasayel Review

5,0 vor 10 Monaten

Vorteile:

Ease of use and ability to assign and keep track of the chats with customers and manage/help the team

Nachteile:

There are some glitches regarding the photos and voicenotes

Antwort von Rasayel

vor 10 Monaten

Thank you very much for the review, Shady. Please reach out to our team on WhatsApp at +13024070488 regarding the glitches you mentioned, and we will do our best to resolve them for you. Thanks again 😊 - M.

Mohamed
Head of CS in Saudi-Arabien
Computer- & Netzwerksicherheit, 51–200 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Amazing, easy to use

4,0 letztes Jahr

Kommentare: I'd say my experience as a communication tool for customers and potential leads has been pretty satisfying. It's like being the digital bridge between businesses and their audience. I've been involved in various aspects, from answering queries and providing information to creating a positive and engaging interaction.

Vorteile:

Simplicity and the integrations with CRM are a plus. Communicating with clients and potential leads is so powerful.

Nachteile:

I would say missing more integration options maybe.

Antwort von Rasayel

vor 12 Monaten

Thank you so much for the kind review, Mohamed. Can you tell me more about what kinds of integrations you'd like to see in Rasayel? Please reach out to our team and we will do our best to help you out. Thank you! 😊 - M.

Alfred
Alfred
Pastry Chef in Kenia
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Rasayel is a monumental CRM tools for customer services delivery.

5,0 vor 8 Monaten

Kommentare: Our overall experience with Rasayel has been very effective. It has assisted us to streamline our conversations with our customers which has allowed us to strengthen our relationship with them.

Vorteile:

Rasayel really boosts our customers engagement on WhatsApp and makes our conversations quick and fast. It offers us with an incredible performance monitoring dashboard that provides us with insightful reports about our customers interactions. It is easy to customize and has helped us achieve a CRM tool that meets our needs perfectly allowing us to give our customers the most reliable support services.

Nachteile:

Using Rasayel has been very easy for us and its work rate has been efficient. There has been nothing to like least about it.

Rhea
Rhea
Internal Sales Executive in UK
Verifizierter Nutzer auf LinkedIn
Versorgungsunternehmen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A reliable social selling platform that has greatly boosted our sales.

5,0 vor 7 Monaten

Kommentare: Rasayel has given a very reliable customer and lead engagement platform that has allowed us to streamline our sales operations on WhatsApp. It has provided us with an amazing bridge that connects us with our social customers and buyers.

Vorteile:

It works directly with our WhatsApp so the learning curve was very simple and short. It allows me and my teammates to work on the same inbox when engaging customers during sales. Creating lead capture forms has been made easy. It was simple to setup our chatbot. Provides us with real-time metrics that helps us evaluate performance of our sales activities.

Nachteile:

Rasayel live agent has made our time very easy. We have been able to resolve all the challenges so nothing to hate now.

Sonia
Sonia
Head of Ambient Products in UK
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Rasayel is a modernistic trailblazer that convey quality and excellence in marketing.

5,0 vor 7 Monaten

Kommentare: It has been a splendid experience with Rasayel and everything has been working to our favor. Rasayel has become our source of happiness during marketing by making it easy for us to reach out new customers. It has brought us real excellence in marketing and customer engagement.

Vorteile:

Rasayel chatbots has greatly spearheaded our conversations during marketing through automations. It has helped us communicate freely with customers at the most critical stage of closing deals. Rasayel also has robust marketing analytical tools which gives us insights to improve our marketing broadcasts. Rasayel team inbox makes it easy for our team to partner in engaging customers during marketing.

Nachteile:

Rasayel has shown us no flaws in any way and everything has been so diligent.

Abigail
Abigail
Sales and Marketing Coordinator in UK
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An exceptional and defining tool for better sales experience.

5,0 vor 7 Monaten

Kommentare: It is a very intriguing experience getting to work on our sales operations with Rasayel. It is very user-friendly and has very productive leads engagement tools which help us succeed on our sales campaigns.

Vorteile:

Everything about Rasayel workrate is soo good. The interface is impressively clean making it easy for us to use it for our sales. Its integration with HubSpot CRM allows us to have a simple experience working on our customers relationships. It has a high loading speed which makes our conversations with leads and customers very quick.

Nachteile:

All is well with Rasayel so far. Our journey with it has had no major blocks.

Muresan
Muresan
Consultant in Rumänien
Verifizierter Nutzer auf LinkedIn
Versicherung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A firm and authentic tool with quality sales performance.

5,0 vor 7 Monaten

Kommentare: Rasayel has opened new doors to our social selling operations and has helped us increase our sales. It is very outstanding to use and in overall, the experience has been great.

Vorteile:

Rasayel makes our leads engagements very smooth. The shared inbox allows us to coordinate our efforts when engaging customers. It was easy to setup and equip our chatbot with quick responses to the commonly asked questions. The sales and engagements reports keeps us on the know about our performance levels.

Nachteile:

The highly rated and easy to use Rasayel features has made our experience very smooth. Nothing negative to like least.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Personalbeschaffung & -besetzung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Intuitiva e Fácil de Usar, mas com Poucos Dados de Progresso

4,0 vor 6 Monaten

Kommentare: "Minha experiência geral com Rasayel tem sido positiva. A plataforma é extremamente intuitiva e facilita muito a navegação e a configuração das ferramentas que preciso utilizar. Isso torna meu trabalho diário mais eficiente e agradável. No entanto, sinto que a falta de dados e métricas detalhadas para medir o progresso é uma área que precisa de melhoria. Se essa funcionalidade fosse aprimorada, acredito que a plataforma seria ainda mais útil e poderosa.

Vorteile:

Gosto muito da plataforma pela intuição e facilidade de encontrar as configurações. É muito fácil de navegar e localizar o que preciso, o que torna a experiência de uso muito agradável.

Nachteile:

Não acho que tenha dados suficientes para medir o progresso. Sinto falta de mais informações e métricas que possam ajudar a avaliar melhor o desempenho e o progresso ao longo do tempo.

Cristian
Cristian
Sales Operations Manager in Rumänien
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A must have tool for sales managers.

5,0 vor 8 Monaten

Kommentare: We are having a very suitable experience using Rasayel to work on our sales. It has given an incredible social selling space that helps turn our leads into customers.

Vorteile:

It has a shared team inbox that helps us rally together as team when communicating with customers and potential leads. Excellent notifications which allows us to quickly respond to our customers messages. Provides us with an AI chatbot that assist us ensure our leads are getting answers instantly even we are not available.

Nachteile:

Thumbs up to Rasayel for not giving us any challenges at all. Genuinely nothing not to like about it.

Jackielyn
Financial Reporting and Budgeting Supervisor in Philippinen
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The best ahead if the rest

5,0 vor 8 Monaten

Kommentare: Perfect match of cost and quality is what describes Rasayel. Iam the one who passed the budget allocation for it's deployment which was quite reasonable considering all the benefits we are reaping through sales proceed on WhatsApp. Beyond being a sales channel it is an amazing CRM that helps in management and handling if clients enquiries. We have been able to create a community if clients where we broadcast and communicate on new developments.

Vorteile:

Every aspect of Rasayel is topnotch. From the accelerated implementation process of it's sleek and glossy interface to an amazing user experience backed up by incredible and responsive customer support team. This platform is affordable and doesn't have any hidden charges compared to other tools and didn't have to acquire hardwares to run it because with the Whatsapp API we were able to access it. It encompasses fantastic functionalities that empowers our client engagements into a more personalized experience for easy followup and quick responses to prospects and clients enquiries . This has hastened lead closing. The sales reports generation is accurate and transparent to be able to track all sales executed on our socials which assist in reconciliation of income from sales on our reports

Nachteile:

Rasayel is the it. No hitches or downtimes.

Neil
Neil
Sr. Sales Manager in Philippinen
Verifizierter Nutzer auf LinkedIn
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Rasayel is always there when we need it. Has greatly improved our sales.

5,0 vor 9 Monaten

Kommentare: Rasayel is allowing us to have one unified space for managing and tracking our sales through WhatsApp Business. Its work rate is incredible and has helped us close more deals on WhatsApp.

Vorteile:

Everything about Rasayel ease of use has been on point. The interface is lightweight and very user-friendly. The support is super good and we love it. Rasayel sales reports are very accurate and gives us transparency onto our sales operations on WhatsApp. The automations in Rasayel has been so valuable to us helping us offer quick-time responses to our prospects and improve on our sales success rate.

Nachteile:

We haven't had any issues with Rasayel so far. The support team has been greatly involved in our journey making our experience super efficient.

Mary
Mary
Credit Control and Customer Relations Executive in Kenia
Verifizierter Nutzer auf LinkedIn
Pharmazeutika, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A good tool for urgent customer support.

5,0 vor 9 Monaten

Kommentare: Rasayel has made it easy for us to communicate with our customers on WhatsApp. It has helped us provide our customers with a quick way of finding answers about their credit status on Whatsapp using a chatbot.

Vorteile:

Rasayel has chatbot which makes it easy to provide our customers with urgent answers. Rasayel reports help us evaluate our customer engagements performance on WhatsApp. Its quick sync with HubSpot CRM allows us to provide better relations with customers by streamlining our communications.

Nachteile:

It has been working absolutely fine. There has been no issues to hate about Rasayel.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Personalwesen, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Rasayl for SaaS

5,0 vor 6 Monaten

Vorteile:

I like the workflow and the support of they team

Nachteile:

No thing all is good for now with their team

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Öffentlichkeitsarbeit und Kommunikation, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A great tool for B2B software businesses

5,0 vor 7 Monaten

Vorteile:

Rasayel helped our sales team make the most out of WhatsApp. We use all of their features to manage our sales funnel, from their chatbot for lead qualification to customer retention.

Nachteile:

We haven't faced any challenges with rasayel

Thaina
Sales Development Representative in Brasilien
Personalwesen, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Use of Rasayel in latin america - Brazil

5,0 vor 7 Monaten

Kommentare: I use rasayel everyday and it's very quick to connect with our customers and to direct them to a quicker response

Vorteile:

The best part of rasayel is to connect our sales, marketing and custumer sucess in only one plataform

Nachteile:

I believe that rasayel is a complete solution to brazilian market

Nelson Mauricio
Nelson Mauricio
Sales team leader in Kolumbien
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Rasayel Review

4,0 vor 9 Monaten

Kommentare: In general terms the tool is useful, it fulfills the operational function but limits in strategic analysis

Vorteile:

It is useful to manage chats, its tool with AI to improve messages is great

Nachteile:

A lot of development is needed in reporting, the data displayed and the filters applied are not useful for making decisions. It would be even better to be able to download the flat data and be able to use it in a data manager.

Debashish
Debashish
Snr Creative Manager in Indien
Verifizierter Nutzer auf LinkedIn
Verlagswesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The best tool for offering customers support.

5,0 vor 9 Monaten

Kommentare: Rasayel makes it possible to offer quick replies to our customers inquiries using an automated chatbot. We are able to collaborate when supporting our customers .

Vorteile:

Clean user interface. Chatbot that automates replies to customers. Team collaboration on customer inquires.

Nachteile:

Lacks a good reporting tool which makes its hard to measure customer satisfaction level.

Yahya Zakir
Yahya Zakir
General Manager in Oman
Verifizierter Nutzer auf LinkedIn
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Rasayel makes using WhatsApp for your Business seamless

5,0 vor 8 Monaten

Vorteile:

The interface is smooth, it's features are well thought of keeping the customer in mind.

Nachteile:

Haven't experienced anything I don't like with Rasayel, if there was something, the team would quickly get it resolved.

Farhan
CRM Marketing Specialist in Vereinigte Arabische Emirate
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Rasayel - whatsapp provider - automation

4,0 vor 7 Monaten

Kommentare: Its good and improving continuously in terms of new features and usability.

Vorteile:

The support team is amazing in resolving the queries. The product is continuously improving. AI chatbot feature is amazing, very easy to train and implement to improve productivity of the support team.

Nachteile:

The interface is not user-friendly and feels cluttered Native integration with HubSpot only displays basic info, would love to see additional analytics without the need for tools like make/ zapier

Ahmed
Customer support specialist in Ägypten
E-Learning, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good experience

5,0 vor 6 Monaten

Vorteile:

Good platform makes you always connected with the clients on spot

Nachteile:

Interface, its tools, his simplicity of using it

Ravi
Ravi
Consultant Nephrologist in Indien
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

User friendly tool to support customers.

5,0 vor 10 Monaten

Kommentare: It has been a remarkable journey with Rasayel. Supporting our customers and clients has become effortless using chatbot.

Vorteile:

Quick responses to customers queries using an automation chatbot. Integration with CRM tools.

Nachteile:

No dislikes for Rasayel so far. Everything has been good to this point.