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Über Postmark

Schneller und zuverlässiger E-Mail-Zustellungsdienst, der sich auf einen hervorragenden Kundenservice konzentriert.

Erfahre mehr über Postmark

Vorteile:

The API is very easy to understand, allowing you to connect Postmark to other tools easily. There are so many benefits to Postmark.

Nachteile:

I contacted them and they contacted me the next day, but if I had major accounts depending on Postmark, this would have been a serious problem.

Bewertungen zu Postmark

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,9
Kundenservice
4,8
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,8

Weiterempfehlungsquote

9,4/10

Postmark hat eine Gesamtbewertung von 4,9 von 5 Sternen basierend auf 32 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (32)

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Nutzerbewertungen filtern (32)

Jonathan
Jonathan
CTO in USA
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Reliable and hassle-free email delivery

5,0 vor 4 Jahren

Kommentare: We switched over to Postmark from a competitor when we started to have significant email delivery problems. The transition went very smooth since they had a guide on exactly how to transfer from our prior service and what the differences are. It was also easy to update our code to use their new API. Everything has been rock solid so far.

Vorteile:

Postmark has very helpful documentation to explain all their services and it's easy to get started with their guides that help you transfer over from other popular mail services. Their API is well explained and easy to use. Their email delivery is the best I've ever found so far in the industry. I haven't needed to use their customer support much, but when I did they were fairly quick to respond. I like how they include a long email transaction history whereas some competitors only give you 3 days or charge you extra.

Nachteile:

They are not as inexpensive as some others in the industry, but I think their reliability and feature set makes up for the additional cost.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Internet, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Simple but effective email client

5,0 letztes Jahr

Kommentare: Postmark has improved both the look and deliverability of transactional emails in my business, and it's also simplified our email workflows and made it easier for us to analyse and resolve any issues.

Vorteile:

It's really easy to build, sort, and manage your emails in Postmark. You can sort your emails into different servers, each one of which can be split into streams: broadcast and transactional are the main two, which allow you to find specific types of emails easily. Open and link tracking can also be switched on by server, so you have more control over what data you're collecting which helps with GDPR compliance. You can click into each email to see the email body itself and copy any links that have been generated. I can share my account securely with other email addresses, allowing different people within my business to review and have access to our email tools. The API is very easy to understand, allowing you to connect Postmark to other tools easily. There are so many benefits to Postmark!

Nachteile:

The documentation feels a little fragmented - some things are in the official API documentation, while other things missing from the official documentation are included in blog posts or other posts within the Support Center. It would be great if they could all be in one place!

Ebona
CSM in USA
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Gets the job done

3,0 vor 6 Jahren

Vorteile:

1: The ability to see overall data, or to refine down to just one email 2: The ability to create customized tags to filter through your thousands of emails 3: The ability to open and download a sent email into a zipfile.

Nachteile:

1: If an email hard bounces it will deactivate all other emails being sent to this address, and there is no easy way to receive alerts on that. 2: The system bases the sending of emails not in the time zone the user received it.

Antwort von ActiveCampaign

vor 6 Jahren

Thanks, Ebona. With regards to bounces, deactivating delivery to that address is key to ensuring great delivery. Repeated sends to an invalid address is a signal that the sender could be spamming, and it could hurt overall delivery. For alerts, we recently launched a Slack bot that can send you bounce notifications. https://github.com/wildbit/pm-slack-app We also just released Rebound, a snippet that you can customize and include in your application to proactively help customers handle bounce issues. https://postmarkapp.com/rebound We're exploring other options to make this easier, but in general, we encourage bounce integration within your application to proactively help users fix delivery issues. https://postmarkapp.com/developer/webhooks/bounce-webhook On the second issue, we use UTC in the activity feed for consistency. With recipients in different time zones, it would be difficult to have a chronologic activity stream. I'll share this with the team, though.

Geoffrey
Founder in Frankreich
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Our goto 3rd party SMTP provider

5,0 vor 3 Jahren

Kommentare: Pricing was a concern at first but well...
If we have to pay for a 3rd party provider to deliver our e-mails, we'd rather spend a bit more and have e-mails inboxed rather than discarded or sent to spam.
Plus, if you run in any issue, Postmark support usually answers warmly under 24 hours... where the competition usually takes either forever or/and a very cold and super technical approach making you feel like an idiot.

Vorteile:

E-mailing seems simple on the surface. But when it comes to deliverability, it's another story... The support at postmark is super friendly, fast and helpful. And that's well worth the price you pay. The deliverability is overall better than most providers and far superior to any shared host we tried. Their approach to separate marketing and transactional email flows is smart in that matter. You can connect your email flow either through their API... or the old school SMTP, which enables you to send through any software on the market that supports an external integration.

Nachteile:

Honestly, nothing. At some point, they added marketing emails in addition to their core service which is transactional emails. I was a bit frustrated : most SMTP integrations wouldn't work with their initial implementation of marketing emails, as it required to send custom headers along the e-mail. But they took the feedback and a few months later, a workaround was implemented. I can say that this company really has customer satisfaction at heart.

Antwort von ActiveCampaign

vor 3 Jahren

Thanks for such a lovely review, Geoffrey. You made our support team's day with your kind comments. We're glad to have you onboard.

Clint
Clint
CTO in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

It just works

5,0 vor 5 Jahren

Kommentare: We primarily use Postmark to send out login information, alerts, notifications, and reports from our applications. We do not send a ton of emails out monthly, but we do send thousands a month. If they don't reach our client, that is bad for us. We were able to use industry standard packages to send through Postmark, so it was not difficult to integrate into our applications. We have a couple of cloud applications that we built from the ground up. We tried SendGrid and Mailgun and why both worked, it was more complex and really did not help if messages did not go through. With Postmark it is very quick to see what happened and why.

Vorteile:

In-depth tracking allows me to see why something might have not worked Never gets blacklisted Walks you through the setup Easy to integrate for both simple and complex use

Nachteile:

Cost is a little higher than others, but not too much.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The best transactional email solution out there

5,0 vor 3 Jahren

Kommentare: As a SaaS platform that sends emails on behalf of our users, we needed an API solution that supported whitelabel domains and solid deliverability. Postmark is the best solution out there in the market for this.

Vorteile:

Postmark knows what they're doing, and it shows. With their deliverability numbers and software design revolving around this philosophy, Postmark makes sure emails get delivered. The email API is also better than the rest.

Nachteile:

The main con of Postmark is the pricing. Compared to other solutions, it's on the pricier side, however it makes up for it as a product and the solution itself.

Sinoun
Sinoun
Owner in USA
Verifizierter Nutzer auf LinkedIn
Internet, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

One of the better email senders

5,0 vor 5 Jahren

Vorteile:

Before I started using Postmark, I also tried SendGrid and Mandrill. When I came across Postmark, I just stuck with them because it is SO easy to use. I feel like the other companies complicates the process a bit so it can deter users. I manage hundreds of WordPress sites and I set up Postmark for most of them. This gives me a peace of mind that emails are being sent from the sites, which is very important. I've never had a problem with Postmark. I highly recommend it to anyone who is looking to improve email deliverability, especially WordPress sites!

Nachteile:

There was a problem with one site in my account that was sending a lot of spam, and instead of giving a warning, they suspended my account right away. I contacted them and they contacted me the next day, but if I had major accounts depending on Postmark, this would have been a serious problem.

Maxim
Maxim
Co-Founder in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

I absolutely love postmark and wish they charged more

5,0 vor 5 Jahren

Kommentare: We're using Postmark to send all our transactional emails in our SaaS product and we've chosen it over the Sendgrid which frankly speaking, I just couldn't get to work at all.
We've been using it for 2 years now and somehow still haven't exceeded the free quota. I'd really like to support the product and wish they charged more or earlier for it.
Keep up the good work, Wildbit!

Vorteile:

Minimalistic but very well thought-through interface Love the template builder

Nachteile:

The could be more features for advanced tracking and stats collection

Ivan
Ivan
Founder and Director of Business Development in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Send transactional emails easily

5,0 vor 6 Jahren

Kommentare: An efficient tool to send emails that offers ways to look up when emails are sent, if they are opened, how and where they are opened (device type, city, etc). Customers tell us they didn't receive a confirmation and we can see that they did, when and where.

Vorteile:

Postmark is a great tool to send transactional emails like reservation notifications, username reset links, point notifications. They are constantly evolving and making the production stronger by adding useful features

Nachteile:

Some of the features come in half baked. For example, they built click tracking, but does not appear to have individual link tracking. So if your emails have 4 links in there (unsubscribe, view profile, receipt, etc) it won't tell you which one they clicked on. Perhaps that's a tool we need to program separately.

Ben
Ben
Owner in Schweden
Verifizierter Nutzer auf LinkedIn
Computer-Software, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Game changer for delivering transactional emails

5,0 vor 2 Jahren

Kommentare: Very happy with it! Customer support is quick and friendly.

Vorteile:

It just works and gives much better deliverability. It also tracks email opens which is great for e-commerce.

Nachteile:

I have nothing bad to say about Postmark App..

Ben
Manager in UK
Design, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Simple, easy to use. Just works.

5,0 letztes Jahr

Kommentare: This has allowed me to transfer the transactional e-mails on all our client websites. Deliverability is excellent, which is the main point of the service. The price is good too.

Vorteile:

The concept of different 'servers' for separating out your transactional email for each site/software that you hook up is great. It works really well. Deliverability is solid, with great reporting.

Nachteile:

To be honest, there's almost no downside. Small niggle might be the reporting only lasts for a while before it's deleted.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The best option to send transactional emails

5,0 vor 2 Jahren

Kommentare: We are very happy using this tool. It's the perfect one for sending transactional emails.

Vorteile:

-Very easy to use and integrate. -Great price.

Nachteile:

Less direct integration with other services

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Postmark is a great, straightforward service with phenomenal support

5,0 vor 6 Jahren

Kommentare: Postmark lets us reliably send transactional email with little fuss, and works well every time.

Vorteile:

We've been using Postmark for years for our transactional email, and we've always found it to be reliable, well built, and a great API to interact with. Our interactions with their customer support have also been great you can tell they're a small, well-run business focusing on doing what they do very well. The pricing is great, as well.

Nachteile:

I'm really reaching to try to come up with anything negative to say here; Postmark is focused on doing a few things, and doing them quite well. We'd love a few very specific features that don't exist yet, but beyond that, I can't think of anything to complain about.

Scott
Director of IT in USA
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Truly Helps With Email Deliverability

5,0 vor 5 Jahren

Kommentare: Postmark has been a huge asset in terms of increasing sales by increasing email deliverability. I was having trouble with ALL my emails getting through, including crucial messages to new customers, so I was right away starting off on a bad note with new users. That is now a thing of the past!

Vorteile:

The biggest PRO for this app/system is that it does exactly what it is supposed to do. I was having issues with emails bouncing, tagging as spam, and so forth, and everything was pointing to my web host. After some research, and having an issue with a competitor, I flipped over to Postmark and within the first 24 hours I was not only running, my deliverability shot up over 60%. Their self support systems are also really informative.

Nachteile:

Not really a con, but you need to know a bit more than the basics when it comes to web development and setup to handle this. WordPress warriors need not apply - maybe that is a PRO.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great developer-oriented service for all your transactional emails needs

5,0 vor 6 Jahren

Vorteile:

I love the developer-centric route that this service takes, it's so easy for anyone with dev skills to set up Postmark and have it running in little to no time. Their dashboard is one of the best I've used, providing a comprehensive and clear snapshot of the state of your emails. They put great thought and a lot of effort into making sure that your emails get delivered successfully.

Nachteile:

If this is the first time for you setting up a transactional email service, it might take some time to get acquainted with some of the underlying concepts that Postmark uses (e.g. servers or sender signatures) but thy shouldn't discourage you from using it, you will be rewarded with a great and reliable service!

Bhagya
Editor in Indien
Verlagswesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very Afforadable transactional service

5,0 letztes Jahr

Vorteile:

If you are looking afforadable transactional service, then you are at the right place, it give 1000 email at 1.5 USD. which is very affordable after Amazon SES, it also have very good repuation of IPs that help to get email deliver to the Inbox.

Nachteile:

Have a not find any difficulty yet, but have receive an email that from July onwards they will switch the subscription to montly basis instead of anually, that too also comes after active campaign group take over the postmark app

Jake
Lead Software Developer in Kanada
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great, reliable service. Friendly

5,0 vor 7 Jahren

Kommentare: We received a well priced emailing system that allows for analytics above and beyond other offerings or self-implemented systems. Postmark's web API and libraries are easy to use and fit organically into our systems.

Vorteile:

Wonderful support staff and great introduction offerings to new users. The spam notification is easy and doesn't cause me to freak out when a few dozen emails bounce. The classification of emails makes it clear where problems lie and has helped us to debug numerous issues and identify what steps we need to take to ensure our emails are able to serve their purpose.

Nachteile:

Some improved querying ability on contents of emails sent and recipients. The ability to apply more tags would be nice as well.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Wein und Spirituosen, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good DMARC setup advice & weekly reports

4,0 vor 5 Jahren

Kommentare: It greatly facilitated our initial DMARC setup and deployment and helped us identify mail sources that were legitimate, but non-compliant. We were able to correct them and continue to track the performance of DMARC on our domains

Vorteile:

When we decided to implement DMARC this is the first product we came across that offered excellent information and details about how to setup and implement DMARC. Combined with the fact that they offer a free weekly DMARC reporting service makes them a clear and obvious choice to consider when deploying DMARC.

Nachteile:

The reports are fantastic, but if you need to drill down into specific details to analyze and troubleshoot DMARC issues the software falls short in this regard.

Mitch
Mitch
Founder in Kanada
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It's so good I almost forget that we're using it

5,0 vor 6 Jahren

Kommentare: Our transactional emails all go through this system. Works like a dream.

Vorteile:

Once you are configured and setup it just works, period. Postmark feels like it has the reliability of the electricity in your home. It's just there working for you all the time 24/7.

Nachteile:

To be honest there are no cons I can think of. Our developer set it up, and all I see is the monthly bill and aside from that everything works exactly as it should.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Internet, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Superb Transactional Mail Provider!

5,0 vor 6 Jahren

Vorteile:

Postmark = Quality all the way. Email delivery is blazingly fast and the dashboard makes it very easy to trace activity and debug if needed.

Nachteile:

At first, we tried other services which gave us a little more credits per $. But when we noticed that one other service was occasionally on the spam list, we knew it's much more important that's it's reliable. So we switched asap to Postmarkapp.

Gideon
Frontend Developer in USA
E-Learning, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Best customer service for an email service

4,0 vor 8 Monaten

Vorteile:

They have the best customer service for email services, I've tried 4 including sendgrid, they're the best with customer service.

Nachteile:

I can't think of a thing, I have not used postmark for long enough

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Incredible Tracking Tool!

5,0 vor 5 Jahren

Vorteile:

Postmark makes it really easy to track our incoming and outgoing emails. We send a lot of automated emails through our own internal software, so Postmark has been integral to our quality assurance procedures. It helps us troubleshoot with clients and creates a sense of security, when you're concerned that maybe your email didn't send.

Nachteile:

The search feature was not very intuitive, but with a little practice, the software is super easy to use!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Email Management

5,0 vor 6 Jahren

Kommentare: Email management for outgoing emails.

Vorteile:

What I like most about this software is the ease of use, options are straightforward and easy to understand. The search tool is powerful and quick as well.

Nachteile:

Sometimes the information can be somewhat hidden, reasoning as to bounces or email failure. Some categorization would be helpful as well.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

No Frills Email

5,0 vor 5 Jahren

Vorteile:

Pricing is great, is so easy to get started with their API or SMTP. Great metrics on emails that are being sent as well. It does what it does without fuss or overly complicated "extra" features.

Nachteile:

Their templating system could be better as it's very basic. Being able to set a base template (Header and footer) isn't possible meaning any major changes can be time consuming.

Jessica
Jessica
seller in USA
Konsumgüter, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great for easy cash

5,0 vor 5 Jahren

Vorteile:

I keep the app on my phone and when I have a free minute I can check on my inventory and offers sales to my likers. It's an easy way to make quick cash. When you make a sale, Poshmark delivers you a prepaid mailing label so you can just fix it to a flat rate box at the post office and it's on it's way! I feel like I have a small business, communicating with buyers, wrapping my products and shipping them out. A great way to clean out my closest and make cash on stuff lying around.

Nachteile:

The cut the company takes from the sale is larger than preferred. But it's worth it to get your stuff on a platform and in a marketplace where people are looking for any type of brand or named product.