Dragon Professional Individual Erfahrungen

Great Program; Marginal Customer Service

Kommentare: I use Dragon NaturallySpeaking daily for practically everything I do, including e-mails, correspondence, documents, and Outlook entries. It is accurate and effectively eliminates the need for a typist. It has a few drawbacks, but they are overwhelmed by its advantages.

Vorteile:

NaturalSpeaking is the premium software for voice dictation. With an above average microphone, its accuracy is easily about 95% and likely 90% right out of the box. It learns as you use it, customizing itself to your manner of speaking, pronunciation, etc. It is relatively easy to create special words and even phrases and macros that you use often.

Nachteile:

Customer service is a drag. It has been my experience that they are slow to respond. I also find that the knowledge base and online support is not fantastic and often get better results with a Google search than I do searching Nuance's knowledge base. It needs a better Chrome extension so that it does not need to be reset each time you close and reopen Chrome. Also, I cannot seem to train it to recognize how I pronounce certain words, which is regretable because those are almost always the inaccuracies in any document.

The power of speech.

Kommentare: My Business is all about writing and Nuance Dragon Speech Recognition software enables me to get my ideas typed quickly and easily. Moreover, the process is fluid and does not interrupt my creativity. I can talk faster than I can type, therefore, speaking into a headset microphone has become second nature. The purpose of getting this software was to speed up the writing process and to help with my wrist ailments. There are medical benefits too, for people with difficulties in their hands, where extensive typing can be a painful problem. Essentially the benefits to me of using Nuance Dragon Speech Recognition software are : Easily transfer my ideas to text by dictating. Transcribe recordings of meetings, podcasts, radio interviews etc. Ease my wrist pain by not needing to manually type so much.

Vorteile:

I have used Nuance Dragon Speech Recognition software for several years, from version 12 to the current version 15 for PC. Anyone vaguely familiar with this type of software may be used to clunky products that struggle to recognize simple words, let alone sentences and so on. Fret no more. Nuance are the market leaders in this field, and for good reason. It works - pure and simple. I defy anyone not to tryout the current version and not be super impressed. Honestly, give it a go. After training it to your voice by reading out a set piece of text in your natural tone and voice, Dragon sets up a profile for you. The more you use Dragon, the better your profile becomes at remembering and crucially, learning how you speak. The current version even allow podcasts, radio interviews etc, to be transcribed with I would say depending upon the clarity of the persons voice, at least 80% accuracy. In addition to using Dragon for dictating, you can use it to navigate the internet. Yes, you can. With practice, you ask Dragon to open up your web browser and speak the web sites you wish to browse. I have achieved limited success with this, though this is more because I haven't grasped the commands yet. I love being able to say commands like - Open microsoft word. New document. Then watch Dragon perform these tasks like magic. More magic unfolds when you start to speak and the text appears. Oh keep in mind, though, you have to say the punctuation. After a while this becomes natural.

Nachteile:

Nuance Dragon Speech Recognition software can after several hours of use appear to get tired and become sluggish. Words and phrases it will have previously recognised will mystify it and produce random or garbled results. Dragon will not recognise some commands. This can be annoying when you are trying to complete a piece of work. When this happens, its best to switch it off for a break. Another point is that Dragon can become too particular and remonstrate with you for becoming tired. For example, as we lose energy our voice may decrease in clarity and tone. Well, Dragon is unforgiving, such that when you dictate and are unclear with your words, the typed text will not be what you want. Dragon will have misinterpreted, often with random and bemusing results. Solution, take a break or resort to manual typing.

Good product but overpriced.

Kommentare: Unhelpful unless you pay $hundreds for help. I am not sure the quality of the service - I could never get that far.

Vorteile:

The program (v 16) transcribed well (even medical terms) and is relatively easy to use once the learning curve and training have been completed.

Nachteile:

I paid over $500 for what I was told was a plan that would include free upgrades. Nine months after purchase I noted that UK English was being used by Dragon instead of American English and I could not get the output text language back to American English. I called customer support and was told I needed to pay an additional $200 to get service. The rationale put forth was that my cust. support expired after 6 months and again I would need to pay $200 to receive help. The $500 I paid up front did not even allow me to get help from customer service. Unless you care nothing about expense. move on to a different program.

Beware-company does some strange and possible illegal activity. Stay away.

Kommentare: Bad attitudes, excuses (it's not my fault). Lack That positive can-do attitudes. Certainly not a customer-centric company and seem to have lost sight that the customer, pays the bills. I also have PaperPort while supposedly compatible with Windows 10 it certainly is a frustrating and buggy program. My experience with DNS is negative and I will make sure you "pass the message" wherever possible.

Vorteile:

It gives the disabled more freedom to type but still requires much keyboard action things flowing.

Nachteile:

I have Dragon 15 and a normal update notice popped up on my screen. I like to keep my software up to date so I clicked update now. The next day I go to use my Dragon and it won't accept my user profile. Being a quadriplegic it took many hours to add custom words/phrases/or things that make Dragon work the best that he can for me. I call Dragon support and they informed me that this was a complete upgrade and took me to version 15.05. The cost of the upgrade is $99.95. I couldn't believe that asked if they could remove the update and I will continue to use my program as it is. DNS support tells me that's not possible. I can uninstall the upgraded version and reinstall my original version and then Re-train it over again to get back to where it was. Feeling like I was being held hostage DNS support installed the upgrade and then call back for the money. I asked the rather rude support gentlemen what exact benefits does this new version have over the old one. His Response: you get the upgrade, future free technical support (never pay before) future upgrades at no charge" I then repeated the question "exactly what benefits will I receive from this purchase using DNS 15.05 over my current version 15." After some brief silence, he came back with paraphrasing "faster, more accurate, worse with more programs, etc. These are all the same promises that started with my 1st purchase of Dragon 11 and the future purchases of 12, 13 and 15. I really have noticed little to no difference.

Career saver

Kommentare: I started using it because I have RSI in my wrists. It saved my career. I can now be as productive as I was before

Vorteile:

The dictation capabilities (it saves from having to type )

Nachteile:

It often freezes. It doesn't work with Microsoft Teams.

Dragon Speech listens to what you say

Kommentare: Overall, Dragon is software for speech recognition on the PC. However, speech recognition for dictation of articles is something that has to agree with you. Many people do not like to talk to the PC for this purpose and prefer to type in the article in stead. I would love to test out the app on smartphone or even have it integrated in the car as part of the standard software. That is however quite unlikely.

Vorteile:

The software is great for dictation. I use it for English and Dutch with some words added to the vocabulairy because of the fact that they are typical acronyms (like WSO2, APIM etc). In contrast with speech recognition in the past the amount of getting used to your voice is now minimal. Just read a couple of lines and you are good to go. You can include things like next line and it will actually go to the next line. One of the best things is that you can import a sound file that you would like to transcribe and it will output the text to an rft file or you copy it to word. There are apps on the smartphone from dragon that will allow you to dictate and process the sound in the cloud and give you the text in the app but until now it has only been available in the US for English

Nachteile:

Every now and then a profile does not load any more and i need to either create a new profile or switch to the other profiles.

Dragon Keeps Me Writing

Kommentare: I started using Dragon to reduce tendinitis in my wrists. It made a huge difference, and when I later broke a finger, it was great to already have the system in place. I use it for almost all "typing" on the computer, from e-mails to writing novels. When I started, it was really the only voice-recognition system out there. I keep using it because I'm so used to it, but I don't know if it's better than other options that may be cheaper.

Vorteile:

Voice recognition allows me to produce an enormous amount of writing without taxing my wrists and other body parts.

Nachteile:

It takes some time to train. Partly you train it, and partly it trains you. You have to proofread very carefully as errors frequently slip in. It is not faster than typing – but it is easier on the body. It can also be hard to transfer your user files to a new computer. It's possible, but I had to get help from an expert.

Perfect solution

Kommentare: Dragon is just working fine. It puts the word I say in my screen And even allows me to control my computer With simple commands. You need to carefully read the text you composeBecause sometimesText recognition is not perfect and worse ( words) with a complete other meaning will show

Vorteile:

Due to a handicap I Do Use a whole lot of speech recognition For all my work, even made all my websites with speech recognition software from Dragon. I write complete books with the software solution.

Nachteile:

Ever since I upgraded my computer and soundcard the software is more precise. So the more money you spend on your computer the better results you will get. Kind of realistic I think :-)

I have used this for my writing business. Stopped using it after a few months because of issues.

Kommentare: You can dictate your work and emails which allows you to think through the problem. It does allow you to control the computer as well.

Vorteile:

I liked that I could talk to my computer and write my articles. It was supposed to make my life a little easier. The whole idea is to make it simpler for me. For the most part, it picked up accurately. However, there are times when it didn't work like it was supposed to.

Nachteile:

Where to begin? It takes forever for the software to install. It worked great at first, but after a while, it lost accuracy. It wouldn't pick up the words correctly, and when I would try to correct it, the program didn't respond accurately. I often would have to use the keyboard and mouse to go in and fix the words later. I ended up taking two to three times as long to write my articles. On top of that, even after exiting the program it would continue to run in the background. My system has 16GB RAM, and it still slowed my computer down as though I only had a couple of gigs.

Great dictation software

Kommentare: I have been using Dragon as an alternative to typing my novels. When used consistently, it provides for larger numbers of words per hour than I could ever type and it gives my wrists a break. It has a learning curve that's not something to ignore. You have to train the software and be patient with it and yourself at first. My preferred method of working with it is to record myself and then use Dragon to transcribe my dictation. It does a lot better with non fiction than with fiction at first. It's not great with exotic names (so if you write unconventional character names, you will have a few issues unless you use easier variants for dictation), but it can be trained to recognize even those if you take the time to correct it. It's great if you spend a large number per day typing, as it will reduce the strain you put on your wrists. With practice, it also increases the number of words per hour you can get on paper. Please bear in mind though that I spent more time training myself to dictate than I did learning how to use the software or to train it. Dictating a piece of fiction is a very different process than typing it and it will take time at first to get Dragon to understand you. Unless you have a very clean accent, you'll spend more time training it to recognize your speech patterns. English is not my native language and my accent is not a standard one, but I had very few issues getting it to accurately transcribe what I was saying.

Vorteile:

Dragon is my preferred dictation software for my novels. I love the accuracy and how it can be improved through using the software repeatedly.

Nachteile:

Dragon is not the best at handling accents and transcription can take a while.

Daily user Dragon 12

Kommentare: I listen to non-English speakers and translate for them. It is far easier to listen phrase by phrase and then speak their words in English, vs. any other methods I have found. Since I mainly transcribe in this manner, I turn off the command features in Dragon most of the time. It executes commands in Word okay though. I don't use it in other applications though it has all kinds of command and window swapping features. At one time i considered switching to Google Words (about the time I had the quality issues) and I went back to Dragon anyway. Google voice recognition makes a nice backup in a pinch but it has other issues; not the same.

Vorteile:

It really is a powerful engine. I use it a lot. I recently had to reinstall it on a new computer and lost all my previous settings and profiles. It spent about an hour going through everything I had written before and is cranking out better than ever. The additional RAM and processor speed didn't hurt.

Nachteile:

1) Dragon is a heavy user of RAM and processor. A gamer or heavy graphic setup is best. If you're running a dinosaur you might be better off with an earlier version of Dragon or Google docs voice recognition. Don't run any other heavy use programs simultaneously unless you are geared up. e.g. If my wife goes to use Adobe Creative Cloud after I've run a Dragon session a complete reboot helps. Heavy graphics, or audio / video like Audacity and VideoPad or Premier I would reboot first just to be safe. Big enough parallel processors and RAM and this won't be an issue for you. 2) This wasn't totally a software issue per se. It seemed like the quality was slowly degrading; it wasn't recognizing my speech as well as before. Dragon said my mic quality was OK. Somewhere along the way I decided to actually listen to the quality of a recording made with my old mic. It was awful. No wonder the poor thing couldn't recognize me and no wonder it was getting worse. Got a newer Logitech gamer headset and now it is awesome. Hint: Actually listen to the quality of your mic, don't rely on whether Dragon says it's acceptable or not. GIGO.

Many issues with functionality

Vorteile:

When it works! It works well. I like the ability to create custom command which is very important to my use. The navigation of websites is pretty good most of the time! The ability to create custom commands for specialized applications is also nice to have.

Nachteile:

The biggest issue that I have with the software, it does not consistently work well. I find myself having to literally reboot my computer to get the software operating again with applications and websites. Some of the issues are very frustrating, such as; working with a common application such as Word I find that menu navigation just does not work. Working with email software such as Office 365 when I speak on certain fields of a form, it just simply does not work. For example I have yet to be able to set the subject line using Dragon. There are numerous times when I get the caption "say that again" and when this happens it simply will not correct itself. I find myself have been you reboot my computer. Very frustrating! When using Google Chrome, after a period of time Dragon just stopped working with the product. Once this occurs you simply have to review your computer. This is very frustrating as well. It also seems to fail we Google Chrome over time. For example, very seldom at my able continue working with Chrome after several hours Dragon simply stopped functioning.

Overall, a huge time saver

Kommentare: Time saved and ease of use. I have never been fond of typing and prefer to be able to express my thoughts orally - I can do that and still have a written record or response easily available and legible.

Vorteile:

I have been using the Dragon line for many years and it has gotten considerably easier to use and more accurate with each new release. Gone are the days that you had to spend hours on end training the product to recognize your speech patterns, idioms, idiosyncrasies and accents. The accuracy continues to improve and the formatting and command options are, at times overwhelming.

Nachteile:

The help menus have a lot to be desired, if you are looking to find a quick answer, forget it! You have to know the exact terminology and context that is used in the help section or else spend a lot of time searching. When you do find an answer, the writers assume that you are a programming genius that knows exactly what is being discussed - if you need plain language answers, you won't find them. The manufacturer's support is, bluntly put - non existent, you will find more helpful information in user forums and blogs.

Best Speech Recognition, Hands Down. Literally.

Kommentare: Overall this software is the best of its kind. It may not come with my personal vocabulary completely represented, but it can learn what it doesn't already know and I don't have to argue with it over whether I said *Rub a conservative amount of ointment on the entire area." or "Rubber serving plenary arias." (Actual real life mistake from a leading competitor's speech recognition software we have all had the displeasure of dealing with when sending messages in the car). It's the first thing I install on any new device I purchase.

Vorteile:

It's accurate and doesn't force you to repeat the same sentence at it so many times you catch yourself screaming at an inanimate object in front of a busy lobby full of clients.

Nachteile:

I would like to see a larger dictionary from initial setup and a more intuitive punctuation algorithm.

Useful Speech recognition tool

Kommentare: I have used Dragon since it was called "Naturally Speaking" and have gotten use to the intricacies and nuances of the application. I often get lost in my thoughts when using a keyboard Dragon allows me to just simply talk and get my thoughts onto paper.

Vorteile:

Dragon has the ability to convert your spoken words into written words. It is fairly good at picking out words that are clearly spoken and is quite customizable when it comes to nonstandard words.

Nachteile:

It can be difficult to set this application up and you need to be patient while going through the learning process. However, that being said once you go through the tutorials Dragon works quite satisfactorily.

Dragon Nuance Review

Kommentare: As a voice writer, I use Dragon Naturally Speaking together with another program daily. I transcribe all court records using this software and it has become quick and easy.

Vorteile:

I have been using Dragon for the past two years. It has helped me to become more productive at work. With the Dragon software, I transcribe more audio hours per week compared to typing on a qwerty keyboard.

Nachteile:

As someone with a Caribbean accent, I had to train the Dragon software to recognise my pronunciation of many words. Training the software took a little time; however, it was worth it. Dragon now recognises my pronunciation perfectly, and this has resulted in greater accuracy.

Excellent dictation software for medical office use!

Kommentare: No need for transcriptionist as Dragon is more efficient, and can keep up with fast talkers like myself.

Vorteile:

I love that the more Dragon is used, the better it recognizes words and voices. I use Dragon in clinic when dictating notes, and the program transcribes flawlessly. The program seems to remember previous notes and is able to spell things like medication names and medical conditions with no problems at all. Can add multiple users all with unique voice profiles.

Nachteile:

Slows down the computer, especially when needing to switch from Word to EMR. Seems that in order to use this software, you would need quite a bit of memory to support it.

Top of the line dictation software

Kommentare: I haven't found anything to top DNS for what it does. I wish the company behind it was more interested in product support than pushing out paid upgrades that aren't ready yet.

Vorteile:

It's the best on the market. If you put the time into it, you can get excellent results. It can be lifesaver for your hands and wrists if you type a lot.

Nachteile:

It's clunky and is prone to glitches and issues. When it's working it's great. When it's not, it can be a pain. Instead of fixing issues and issuing a patches, the company is more concerned with frequent paid upgrades without fixing the problems in the version you already paid for.

Worst customer service ever!

Kommentare: Used it without issue since 2019, though I cannot train it to a level where I can actually dictate errorfree. Use it mostly for transcribing recordings.A month ago, my laptop suffered a hard drive failure and needed to be replaced. I found out that the download file stops working after two years. Support stuff suggested I re-purchase the product.I eventually located the download file on an old backup and re-installed the product. Only to find that I couldn't activate it because I didn't uninstall the software from my old laptop - which I couldn't!I've never dealt with any company so unhelpful and predatory. Would not recommend.

Vorteile:

I tend to dictate while out walking and use the Dragon to transcribe my recordings.

Nachteile:

The customer service is horrible, consisting of unhelpful, canned responses.

Lifesaver for kids with disablities

Kommentare: At the school board we recommend this software for kids with reading/learning disabilities. It helps them tremendously with their school work. We especially like it for kids in high school as they need to read larger volume of texts and needs to write longer lengths of paper/assignments. This tool allows them to succeed.

Vorteile:

This software is the gold standard when it comes to speech-to-text. It is able to read anything on the computer - icons, websites, pdfs, etc. and will respond to voice commands to access these things. The rate at which it converts your speech to text is almost seamless and the accuracy is superior in comparison to other speech to text programs.

Nachteile:

This software is very pricey considering there are other free speech to text programs out there. There is also a bit of a learning curve in the beginning as the program learns your voice and as you learn how to access all the features available. However, once you have mastered the program you will not consider other programs.

Dragon makes life easy

Kommentare: I started using dragon in college, and it was a lifesaver, and I’ve been using it ever cents

Vorteile:

For myself, it is very beneficial because I have arthritis very bad in both hands and it would take me forever to have to try to type

Nachteile:

The biggest con that I can think of is the cost

Useful when you have space for yourself and type a lot.

Kommentare: If you are willing to learn, train the software and not afraid to sound funny (robotic with constant commands), then after a few sessions this thing will take off saving around 40%-60% of your time.
It can even control other software on your computer, so your workflow can really take off.

Vorteile:

It is really accurate tool. Understands even foreign pronunciation. It can learn from documents that you wrote, so it understands you better. When dragon is trained, it is super tool to have.

Nachteile:

If you are not too tech savvy, it can be a real headache to learn to use it without help. If you don't learn how to dictate properly it creates a lot of work to amend your dictation.

Issues with Microsoft products

Kommentare: I rate it an overall 4 out of 10. I use Microsoft and there are issues.

Vorteile:

It is user-friendly and easy to install and It works on multiple devices.

Nachteile:

It's not very compatible with Microsoft.

This is the Best

Kommentare: Although it isn't perfect, it's the best option out there from what I hear, and I'll continue to use it while hoping improvements continue to be made to the software.

Vorteile:

I like that I can use it to write my novels without exacerbating my carpal tunnel syndrome--it's extremely easy once it's all set up and I've written entire novels with it.

Nachteile:

I'm not crazy about its ability to recognize certain words. Swear words are impossible. If it mixes up a homonym, it can be hard to fix if it's something like to/too/two and there are many in the document already. Basically, it isn't perfect.

Great for Medical Transcription

Kommentare: Instead of spending 45 minutes per dictation, we spend 5. The software paid for itself in the first day. Without a doubt the best investment in software we have ever made!

Vorteile:

This software saves our transcriptionists hundreds of hours and keeps them happy! We use Philips Speechexecutive software for our dictaphones, and then cue up the dictation, and it will run through 15-20 files in less than an hour, giving us 4-5 minute recordings into Word documents with ease. We re-listen through the files, correct as necessary, and at the end of the day, re-train the Dragon software to be even better through our changes. It was easy to setup and easy to implement/train on.

Nachteile:

It is resource-intensive. We did not have a dual-core processor on the first computer, and it gave us errors about that, but kept churning out the transcriptions without a problem. Other than that, it's really a no-brainer!