Durchschnittliche Bewertung

  • Gesamt
  • Benutzerfreundlichkeit
  • Kundenservice

Über Payaca

Payaca is a job management software that enables tradespeople to convert more leads, automate their workflow and grow their business.

Erfahre mehr über Payaca

Nutzerbewertungen filtern (11)

Produktbewertung

Produktbewertung

Nutzung

Sortieren nach

Haben Sie Payaca bereits verwendet?

Teile deine Erfahrungen mit anderen Softwarekäufern.

Nutzerbewertungen filtern (11)

Chris R.
Business owner in UK
Bau, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Fantastic software

5 vor 2 Monaten

Kommentare: My overall experience with Payaca has been fantastic. I'm getting on really well with the product and looking forward to using it for many more years and excited to see the additional features they add. It's really helped increase my sales, my quote conversion rate has increased massively and that is probably down the professional look it provides. The customer service is brilliant also. Any questions you may have, their team are always there to answer or solve any issues. Excellent all round package with Payaca!

Vorteile:

I love the fact that I can create a quote or invoice in short time. Also once an invoice is sent it integrates with xero where my invoices and vat get automatically inputted into the software for my accountants easy access. Being able to offer 0% finance is a game changer in my business, that's the route alot of customers want to go down these days so it's a great feature.

Nachteile:

There's nothing I Dislike about Payaca but the only thing missing for me is a customer satisfaction note to sign at the end of a job.

Antwort von Payaca

vor 2 Monaten

Hi Chris, Our overall experience has been fantastic with you too! It's been really great to have you onboard from the very early days. There's a lot of great feedback you've given us over time, plus putting our name out there for others is always appreciated! You've made some of my points for me; increasing quote conversion rates with the professional looking quotes, the ease of creating and sending a quote, integration with existing software and many more features are all a core part of the experience that we're delighted work for you and so many others. A satisfaction note is included on 0% finance jobs, though we could look at including it for all jobs potentially. Your feedback is always welcome Chris, thank you for the time you've given us in helping to shape the product and we look forward to working with you in the future too! Best regards, Michael

Mark E.
Director in UK
Bau, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A real game changer

5 vor 2 Monaten

Kommentare: We’ve had feedback that the customer experience with received quotes has been a deal breaker for them, winning us the business over competitors. What else can we say..

Vorteile:

The simplicity of the quoting process and then invoicing has massively reduced the time needed allowing us to concentrate on business development. That paired with the customer experience means that this tool is now one of the most critical in our business.

Nachteile:

In all honesty at present we don’t have any gripes.

Antwort von Payaca

vor 2 Monaten

Hi Mark, I can tell you honestly the whole team are delighted to see your response! The message we always try to get across is not only is it easy to use for you as a business, but crucially it's very accessible for your customers too. It's been good to receive your feedback over the time you've been with us and we are implementing a whole lot more that should make life even easier. It's been great working closely with you over the last 12+ months and we look forward to working with you to make the system even better. Best regards, Michael

Andrew M.
Electrician in UK
Bau, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Electrical Contractor

5 vor 3 Monaten

Kommentare: Very good. Tech have helped me a few times with some minor issues and seem to be happy to take onboard advice on how to better the app

Vorteile:

Pre existing integration with stripe as this allowed a streamlined process to get paid.

Nachteile:

Lack of other integrations such as go cardless for recurring payments such as subscriptions and long term rentals.

Antwort von Payaca

vor 3 Monaten

Hi Andrew, Thank you for your review. Customer feedback is invaluable to us so we always appreciate your input. We've got plenty on the way we'll be able to show you soon! We will be adding the ability to take staged payments, plus other integrations beyond Stripe so look out for that in future updates. We look forward to seeing you at the end of the month, it'll be good to finally meet in person! Best regards, Michael

Jack G.
Plumber in UK
Bau, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Jack’s review

5 vor 2 Monaten

Kommentare: Very helpful customer support & easy software to use.

Vorteile:

I like the quote designs & the software is easy to use.

Nachteile:

It saves a list option every time. So I end up with loads of list items that I don’t need.

Antwort von Payaca

vor 2 Monaten

Hi Jack, Thank you for your very positive words We're very glad to hear you find the software easy to use, that's always one of our top priorities. We're also glad you like the quote designs, from the feedback we often receive, your customers do too! With regards to items, for the most part users like that it saves the items for future use. We'll take a look at your individual situation and see what we can do! Thank you for joining us and we look forward to bringing you even more value for money in the near future. Best regards, Michael

Callum L.
Plumber in UK
Bau, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Macquarie Plumbing Services

4 vor 3 Monaten

Kommentare: Very good. No complaints and don’t intend on leaving

Vorteile:

Easy to use. And a very responsive support team. Looking forward to using 0% finance when I’m able to

Nachteile:

You can’t use your own advertising for finance, it has to be plastered in “Payaca” which for me takes the personal touch away from my business

Antwort von Payaca

vor 3 Monaten

Hi Callum, Thank you for your really positive feedback. It's great that you find it easy to use, that is always one of our main priorities when designing new features for the system, some of which you will be seeing very soon! Thank you for your kind words on the support as well. We aim to ensure Payaca has that personal touch, we know what it is like to talk to a bot and not get the answer you are looking for, believe me! We understand what you mean about the finance aspect, we need to do that to stay compliant with the regulations, though when you get the 0% finance going you will be able to make it much more personal! Thank you for joining us, we are glad that you are very happy with us and I'm sure you'll be even happier with the updates we have coming up. We'll be in touch to show you a preview of what's to come! Best, Michael

Ben C.
Owner in UK
Bau, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great software

5 vor 3 Monaten

Kommentare: Overall experience has been fantastic, The guys are brilliant. Any problems they are there to help in an instant. I sent a message to [SENSITIVE CONTENT] not expecting a reply. He replied with in 5 mins and offered to give me a call to talk me through it.

Vorteile:

I found the interactive quotes are the best thing for me, They save time as you can multiple options on the first quote for the customer. Also the fact it works to take deposits is fantastic!

Nachteile:

I have no Cons about Payaca. Its fantastic for me

Antwort von Payaca

vor 2 Monaten

Hello Ben, Thank you for your kind words I'll be sure to let them know how happy you were with their response! We're very glad you find the interactive quotes so useful. They are one of the features we are most proud of. We've made some significant improvements recently which make them even more efficient to send and we'll continue to bring you even more great time-saving features in the near future. Thank you for joining us in our early stages and we look forward to seeing you grow your business too. Best regards, Lauren

Paul R.
Primary Administrator in UK
Bau, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Payaca Review

5 vor 2 Monaten

Kommentare: The software is great and the support we have had also very good.

Vorteile:

Generally very easy to use, the layout is good and the end presentation also looks good.

Nachteile:

The software is being updated a lot to try to make it better, however this means you are always needing to get used to a new layout.

Antwort von Payaca

vor 2 Monaten

Hi Paul, Thank you for your great feedback. As you are one of our most active users it's great to see such positive words. We're glad you find it easy to use and we always keep that in mind when bringing out new features. We appreciate your point about the new layout. Our intention is always to keep it simple as possible whilst having an increased amount of functionality. We have released an optional beta of our newest feature so you can choose how and when to use it. We'll be sure to be in touch for your feedback for any potential future layout improvements! We are always available to speak to, we'll be sure to catch up soon but if there is anything we can further assist you with, please let us know. Best regards, Michael

Edward A.
Heating engineer in UK
Bau, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Payaca - Review

5 vor 3 Monaten

Vorteile:

The software is very intuitive and easy to use, and the customer gets a professional looking quote/invoice

Nachteile:

I would like a notification when people view the invoice

Antwort von Payaca

vor 3 Monaten

Hi Edward, Thank you for your very positive response. Its always great to hear that not only are you getting great use out of the software but also that you have been receiving positive feedback from your customers as well! You absolutely can get that notification! If you are on the app, head to 'more' then 'notification settings' and you'll see you can enable that feature. I think there was a feature suggestion you wanted to talk to us about, if you can recall that, please get in touch to see how we can help. Thank you for joining us and we look forward to continuing to work with you. Best regards, Michael

Patrick Q.
Director in UK
Bau, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Excellent

5 vor 3 Monaten

Kommentare: Happy

Vorteile:

Very good communication ease of use and happy

Nachteile:

I am happy to recommend to others very good service

Antwort von Payaca

vor 2 Monaten

Hi Patrick, Thank you for your positive feedback Its been great having you onboard and we look forward to bringing you more value for your money. Have a look to see the new Beta we just launched, this will be the first of many! Look forward to catching up soon. Best, Michael

Gareth H.
Director in UK
Bau, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Product/service review

4 vor 3 Monaten

Kommentare: Good and with expected updates to come it'll get even better

Vorteile:

I was most impressed with the customer service and continue to be.

Nachteile:

I was paying half what I am now with different software before.

Antwort von Payaca

vor 3 Monaten

Hi Gareth, Thank you for taking the time to give us some really positive feedback! You are exactly right, there are plenty of updates coming soon which we are sure you'll be thrilled with. We'll make sure that 'Features & Functionality' gets a 5-star rating soon enough! I've got a call scheduled for you soon to catch-up, though as you know, if there is anything you'd like to speak to us about in the meantime, you know where we are. Thank you for joining us and we look forward to continue working with you! Best, Michael

Harry M.
Gas engi6 in UK
Bau, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Payaca with my business

5 vor 3 Monaten

Kommentare: Generally good, but could expand software options

Vorteile:

Easy to use compared to similar software from other users, I like the finance option people can use if they need too.

Nachteile:

Sometimes you can't go back, you have to do a duplicate, it's the preview option needs changing

Antwort von Payaca

vor 3 Monaten

Hi Harry, Thank you for your feedback. We're glad that you find our software easy to use, that is one of our core aims. Everything we do is designed to provide you with as much functionality as possible whilst maintaining that ease of use that you mentioned. We are constantly adding new features to the app and have some pretty major updates on the way, I can give you a preview of a few of the features we are working on through a call and would welcome your feedback. Thank you for choosing to join us and we look forward to continuing to work with you! Best, Michael P.S. You are able to edit a job without the need to duplicate with one of our most recent updates. I can give you a call and we can go through that together!