--- description: Detaillierte Informationen über MineOS zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MineOS Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [DSGVO Software](/directory/31309/gdpr-compliance/software) > [MineOS](/software/1017559/mineos) # MineOS Canonical: https://www.capterra.com.de/software/1017559/mineos Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/1017559/mineos?page=2) > Schließe dich Tausenden von Unternehmen an, die Mine PrivacyOps verwenden, um Workflows zu automatisieren und Datenschutzanfragen zu rationalisieren, um Compliance-Risiken zu reduzieren. > > Bewertung: **4.3/5** von 20 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet MineOS? Mine PrivacyOps ist auf Unternehmen zugeschnitten, denen der Datenschutz ihrer Kunden wichtig ist. Mit der End-to-End-Plattform von Mine können Unternehmen Datenschutzanfragen für all ihre SaaS-Tools und -Daten automatisieren. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 20 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Mine ## Gewerblicher Kontext - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 208 weitere ## Funktionen - Abonnementverwaltung - Alarmfunktion / Benachrichtigungen - Compliance Management - DSGVO-Compliance - Data Mapping - Data Masking - Data Subject Requests (DSR/DSAR) - Daten-Identifizierung - Datensicherheit - Erkennung sensibler Daten - Identitätsprüfung - Lieferanten-Management - PIA/DPIA - Risikobewertung - Risikomanagement - Vendor Risk Management - Workflow-Management - Zugriffskontrollen / Berechtigungen - Zustimmungs-Management - Überwachung - Überwachung von Sicherheitsvorfällen ## Integrationen (36 insgesamt) - Airtable - AppsFlyer - Chargebee - Cloudflare - Customer.io - Firebase - Fullstory - Google Analytics 360 - Hotjar - HubSpot CRM - HubSpot Content Hub - HubSpot Marketing Hub - HubSpot Sales Hub - Intercom - JIRA Service Management ... und 21 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [DSGVO Software](https://www.capterra.com.de/directory/31309/gdpr-compliance/software) ## Ähnliche Kategorien - [DSGVO Software](https://www.capterra.com.de/directory/31309/gdpr-compliance/software) - [Datenschutz-Software](https://www.capterra.com.de/directory/33715/data-privacy/software) - [Compliance Software](https://www.capterra.com.de/directory/30110/compliance/software) - [GRC-Tools (Governance, Risikomanagement und Compliance)](https://www.capterra.com.de/directory/30656/grc/software) - [Risikomanagement Software](https://www.capterra.com.de/directory/30665/risk-management/software) ## Alternativen 1. [iubenda](https://www.capterra.com.de/software/156938/iubenda) — 4.7/5 (190 reviews) 2. [caralegal](https://www.capterra.com.de/software/1011641/caralegal) — 4.5/5 (17 reviews) 3. [Cookiebot CMP](https://www.capterra.com.de/software/1022220/cookiebot) — 4.3/5 (52 reviews) 4. [Sprinto](https://www.capterra.com.de/software/1020704/sprinto) — 4.7/5 (86 reviews) 5. [OneTrust](https://www.capterra.com.de/software/174564/onetrust) — 4.3/5 (56 reviews) ## Nutzerbewertungen ### "Easy to fulfill & track privacy requests" — 5.0/5 > **Tal** | *15. Januar 2022* | Lebensmittelproduktion | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: My company uses Mine for its entire privacy operations. It's simple and easy to handle incoming deletion requests (the automation and integrations are fantastic, I have no idea why we did it manually before). UI is fantastic, every member of our team loves using this platform\! The dashboard shows everything my boss needs to demonstrate compliance and to track our performance. > > **Nachteile**: Umm, I can't think of anything I dislike so far. Everything is straightforward. Maybe more depth into the reports would be superb > > We mostly use Mine for automatic DSR/DSAR visibility \& fulfillment. So mostly, Mine helps us solve time-wasting. With Mine PrivacyOps we save tons of hours every week (instead of handling our privacy operations manually - everything is now automated). ----- ### "Mind-blowingly easy & fast to setup and implement" — 5.0/5 > **Verifizierter Rezensent** | *19. Januar 2022* | Strafverfolgung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I’ve used 2 other “old-school” vendors for our privacy ops before, and the difference is night and day compared to Mine. First, the initial setup. Oh my gosh, the setup. With Mine it’s SELF SERVE which means I first onboarded in the middle of the night without speaking to anyone. With other solutions, we had to make at least 5 zoom calls before we could access their platforms, and the implementation took about a month. With Mine? I was ready to go within 3 minutes. Second, their support team. Mine is AAA when it comes to customer care. They answer anything in 2 minutes, with tailor-made solutions and practical info. The previous vendor we had here for privacy ops directed me to their lousy “Help Center” articles every time I needed support. Of course, those articles have never (even once) been useful. Third, innovation. This is actually the biggest one. Mine is a startup, and it’s an advantage for them (and for us, as their clients). They do everything really quickly, release new versions literally every week, and are attentive to their clients specific needs. > > **Nachteile**: - The reports aren’t as detailed as I would like, but I know it’s being updated soon. - The data mapping insights page works most of the time but not always. By refreshing the page it suddenly works. - Sometimes there are new privacy requests and later, when they’re completed, you might receive additional email about it and the other agents in the company don't understand what happened. This one actually happened for us a while ago (6 months ago) and I think it’s solved now since it doesn’t happen any more. ----- ### "AWFUL CUSTOMER SERVICE" — 1.0/5 > **Dee** | *18. Juli 2025* | Marketing & Werbung | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Zero. No one answers emails unless its a sales email. Apparently there is a minimum of 100 characters fro the Pros but I don't have anything nice to say unfortunately. > > **Nachteile**: Doesn't work. I have been contacting them since March 2025 - 129 days ago. There is a an issue with our dashboard and there is literally no one to talk to. Help center is no help at all. They've removed their chat facility. The only way I managed to speak to anyone was to set up a sales call which they confirmed in a flash. When I spoke to the sales person I explained my issue and asked for an email. I have been sending emails daily and NO ONE HAS REPLIED ONCE. > > Awful, awful experience. No human to talk to unless it is sales and about making money from you. Not Customer Service. ----- ### "Innovative" — 5.0/5 > **Rozi** | *11. Januar 2022* | Verlagswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: -Very easy onboarding -Three-clicks privacy requests fulfillment -Integrations with everything we have -No need to understand regulations to handle the data privacy > > **Nachteile**: -Bulk operations could be improved. If we have many tickets with the same sources etc - we want to be able to fulfill them all at once -They can add more templates for replying users (so that we won’t sound monotonic) ----- ### "One of the best privacy management platforms I've used in a long time" — 5.0/5 > **Verifizierter Rezensent** | *20. Dezember 2021* | Rechtsberatung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Easy DSR fulfillment. No-brainer solution (no headache and long flows). Every request takes us 2 minutes now (before: could be hours). It's exactly what we needed for our team: fast and no-code integrations to delete data from all services (Mailchimp, Intercom, Zendesk, Hubspot, Customer.io, and more) with a click. We're a huge organization, and my team (10 teammates) needed a small solution to handle data subject requests fast. Using our usual solution was a nightmare - laggy, too many useless features, not suited for our needs. Then we found Mine in one of the DSRs we received and we're so happy we gave it a try. > > **Nachteile**: The initial lift to get Mine up and running smoothly in an automated fashion was daunting in our organization since we had to pull a lot of strings (who has access to XX?? who can give us admin permission to Y?). It was not fun at all, but once everything was set up - we were pleased. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/1017559/mineos?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/1017559/mineos) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Strukturierte Daten