--- description: Detaillierte Informationen über trainline zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: trainline Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Travel Management Systeme](/directory/31057/travel-management/software) > [trainline](/software/1016881/trainline) # trainline Canonical: https://www.capterra.com.de/software/1016881/trainline Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/1016881/trainline?page=2) > Über die Online-Plattform Trainline lassen sich einfach und günstig Zugtickets in Europa buchen. > > Bewertung: **4.5/5** von 21 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet trainline? Zug- und Busreisende, Geschäftsreisende, Touristen, die Europa bereisen, und Personen, die günstige Fahrkarten suchen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 21 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Trainline Group ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigtes Königreich ## Funktionen - Berichterstattung / Analyse - Dashboard - Kostenverfolgung - Online-Buchung - Reservierungs-Management ## Category - [Travel Management Systeme](https://www.capterra.com.de/directory/31057/travel-management/software) ## Alternativen 1. [Lanes & Planes](https://www.capterra.com.de/software/183676/lanes-planes) — 4.6/5 (684 reviews) 2. [Perk](https://www.capterra.com.de/software/171040/travelperk) — 4.7/5 (421 reviews) 3. [SAP Concur](https://www.capterra.com.de/software/380/concur-expense) — 4.3/5 (2240 reviews) 4. [webexpenses](https://www.capterra.com.de/software/140646/webexpenses) — 4.5/5 (1105 reviews) 5. [Expensify](https://www.capterra.com.de/software/97594/expensify) — 4.5/5 (1316 reviews) ## Nutzerbewertungen ### "Easy to navigate app and thats your up to date throughout your trip" — 4.0/5 > **Caroline** | *2. November 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Its relatively easy to navigate and offers suggestions on travel options. Keeps you up to date on any delays. > > **Nachteile**: The different prices of fares for same journey not being explained. It would be good if it saved your searches > > Generally its been very good and is my go to app when i need to book a train. I like that it keeps you up to date of any isses and your tickets are easy to access ----- ### "Trainline - great app for all train users" — 5.0/5 > **Alisha** | *11. März 2025* | Rechtsberatung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It is so easy to use and navigate through the booking process. > > **Nachteile**: It doesn’t always display the type of ticket, ie: advance single etc. > > Trainline is great, it displays all prices accurately, can hold your railcard, and you can proceed to booking within minutes. ----- ### "Not a bad option to have in your armoury" — 4.0/5 > **Bruce** | *24. Februar 2026* | Bildungsmanagement | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: Good value for money and really simple to book travel arrangements. There are generally quite good options and prices often cheaper than other providers. > > **Nachteile**: In some more rural areas there are less travel options available that other sites such as hotels.com or expedia so it really depends what you are looking for. > > I use them on a semi-regular basis although they are not my first choice of provider. Good back up option if struggling with other sites ----- ### "Title: Poor Customer Support and No Flexibility in Correcting Mistakes" — 1.0/5 > **defne** | *5. September 2025* | Kunst & Handwerk | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: What I liked most about Trainline was the user-friendly interface and how easy it was to search, compare, and book tickets quickly. > > **Nachteile**: What I disliked was the poor customer service. Even though I noticed my mistake quickly and emailed them within half an hour, they only replied the next day at noon and refused to help. As a result, I had to pay for a service I could not use. > > I recently purchased train tickets through Trainline and accidentally selected the wrong travel month (September instead of December). I realized the mistake within 15 minutes and immediately contacted their customer service to correct the dates. Unfortunately, they refused to make any changes or offer a solution, even though the request was made almost instantly after booking. This shows a complete lack of flexibility and customer care. Mistakes can happen, and I expected at least the option to change or pay a fee to correct the ticket. Instead, I was told that nothing could be done. I am very disappointed with this experience. Trainline acts only as a reseller but takes no responsibility in assisting customers when issues arise. I strongly recommend double-checking every detail before booking, as even the smallest mistake cannot be fixed. ----- ### "Easy to use" — 5.0/5 > **Nix** | *8. September 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Extremely easy to browse through different options and select the one most suitable. Split Save is a fantastic feature. > > **Nachteile**: Even if one has the booking, it's compulsory to have the QR code displayed during travel. This may be an issue if there are internet connectivity problems on site. > > Excellent travel booking application. Very convenient to browse through options and choose one most suitable. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/1016881/trainline?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/1016881/trainline) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Strukturierte Daten