DebtBook Erfahrungen

Johnston County, NC and DebtBook

Kommentare: We have experienced time savings with DebtBook! We no longer have to maintain multiple spreadsheets to track our debt and the debt of our 15 water and sewer districts. We look forward to and anticipate even more time savings during the annual audit process for the year ending 6/30/21 and with the lease solution!

Vorteile:

Once we saw the DebtBook demo, we were immediately sold. Prior to onboarding with DebtBook, we maintained the County's debt in 3 funds as well as the debt for each of our 15 water districts in multiple spreadsheets that required constant updating. DebtBook saves us time by not relying on the spreadsheets and we use it for budgeting, payment tracking, projecting debt service and as a document storage avenue. We are now in the process of onboarding with DebtBook for lease accounting and tracking and looking forward to that.

Nachteile:

Onboarding with DebtBook is a breeze and they constantly share updates and new features. During the onboarding process, they take the time to understand, listen and set up your profile in a way that is most beneficial to you.

DebtBook Review

Kommentare: We believe in the tools and software that DebtBook has, the value is there for the City. We felt that it was certainly worth the cost. We’ve been looking for something like DebtBook for a while. Once we saw it, we were convinced it would be a great fit. Implementation was super easy and the software is extremely user-friendly.

Vorteile:

The onboarding process was super simple, 3 sessions of 30-45 minutes each. This onboarding was the easiest I have ever been involved with. The software is very straightforward. The software is very easy to navigate, it does save time as we were working in excel spreadsheets. The folks at DebtBook are very receptive and update the information very quickly.

Nachteile:

Nothing at the moment. We have worked with the team at DebtBook to make recommendations, all of which they were already working on as other clients made similar requests. They have made other enhancements prior to the City engaging and we have been the beneficiaries of those changes.

DebtBook Review

Kommentare: We use DebtBook for confirming upcoming debt payments, balances of each bond issue, exporting reports to excel, budget development for debt funds. The DebtBook team has always provided excellent and prompt customer service; assists us with any requests.

Vorteile:

Ease of implementation - provided all bond documents and current manual spreadsheets and DebtBook did all the work. We simply cross-checked our manual records with the new DebtBook records.

Nachteile:

We are pleased with all aspects of this software

5 Stars from an Early Adopter

Kommentare: I know that a full five star review is generally suspect, but DebtBook deserves it in my opinion. Right out of the box it simplifies the process of managing monthly debt payments. No more paper amortization schedules and calendar alerts. Onboarding is a simple experience and tailored to fit your needs, but it's afterwards that you know the team at DebtBook is serious about providing consistent support and making improvements. You never waste your time when you provide feedback.

Vorteile:

It's simple to use and does what it's designed to do. DebtBook has far and away the best customer support team. No 1-800 number or support ticket queues, I talk to [SENSITIVE CONTENT] if I have a question. Giving feedback is never a waste of time and could very well lead to a new feature that all users enjoy.

Nachteile:

I honestly don't have anything that is a con.

A Great Debt & Lease Management Tool

Kommentare: DebtBook replaced our use of an Excel file for debt management, and they met need for GASB87 reporting and lease management when we did not have a tool in place for that. Partnering with DebtBook to assist in both debt and lease management has yielded immediate and ongoing benefits.

Vorteile:

Ease of implementation; Ease of use; Training and support available; Very cost effective; Functionality

Nachteile:

Nothing per se. I will say integrating GASB87 functionality slowed development of some other debt management functionality, but it is completely understandable as we are beneficiary of both debt and lease management functionality enhancement.

Happy DebtBook User

Kommentare: They are very professional and responsive. This has made managing our debt and reporting for our debt much easier. I love that I have everything in one place.

Vorteile:

DebtBook is very easy to use. I like the flexibility it has to view information in different ways and by different dates. The ability for our auditor to have access and retrieve information during our audit saves me time and work. Implementation was very easy. They did all the work which was great! DebtBook is also great about checking in with me to see if things are working well or if there are things I want changed on our account. I wish every product I used was this easy and helpful.

Nachteile:

I can't think of anything that I would consider a con.

Bryan County BOC

Kommentare: We love using this software since it houses all of our financial leases and debt in an easy accessible place. It also saves a lot of time for our staff as well as time for our auditors and bankers.

Vorteile:

We like the easy of use, functionality, and price.

Nachteile:

We have used this software for over 2 years and there is nothing we have found at this point that we didn't like

Excellent Debt Tool

Kommentare: Excellent support, attention to detail, commitment to deliver

Vorteile:

Intuitive layout and ease of use; Archival of documents

Nachteile:

Ad hoc reporting capabilities are lacking

DebtBook review

Vorteile:

Customer support, ease of use, ease of uploading documents and debt information. Product is staying current with GASB87 lease information as well.

Nachteile:

We really haven't found a con with DebtBook's software.

Excellent tool for improving debt management processes

Kommentare: The onboarding team was very helpful with our implementation and did most of the work for us - we just gave them all of our spreadsheets and talked them through it. This software has made our recordkeeping processes more reliable and enabled more useful reporting of our debt portfolio.

Vorteile:

Simplifies debt record-keeping by maintaining all active bond information in one place. We also find the ability to customize how our debt portfolio is categorized within the software has enabled very useful internal reporting.

Nachteile:

N/a - the interface is very user friendly and the implementation went very smoothly. If some scenario planning features were added in the future, that could be helpful for debt planning purposes.

Union County, NC

Kommentare: DebtBook has been a great asset and investment for our organization.

Vorteile:

This software is easy to use and my staff that have little experience working with our debt portfolio can know easily navigate through reporting. This has saved us amble amount of time when working on our fiscal year end audit. Our auditors have their own login to view all debt documents and outstanding balances.

Nachteile:

Nothing. This product was easy to implement. The DebtBook team made this a seamless process.

Great debt management tool

Kommentare: Great company! Great people! Support is fantastic and they are always looking for ways to improve the product.

Vorteile:

The product is extremely easy to use. Easy to export data to Excel. Can then be manipulated and used in multiple ways. Eliminated several spreadsheets we used to manually update.

Nachteile:

Nothing - improvements continue to be made and software is easy to use

Debt Reporting

Kommentare: Much easier than maintaining an enormous spreadsheet. Easy access for all users.

Vorteile:

To be able to see outstanding debt by fund and generate the tables for our annual financial report

Nachteile:

Cannot generate a report by fund of payments. Some allocations were not correct and i have to check each one individually.

DebtBook Review

Kommentare: It has been a useful tool and a wise investment.

Vorteile:

Consolidating all our debt information in one place. The software is very user friendly.

Nachteile:

The team at DebtBook respond very quickly to various changes we request but it would be nice to be able to make some edits ourselves.