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Über Trafft

Verbessere dein Personal-Training-Geschäft mit Trafft. Biete Online-Buchungen an und verwalte Zahlungen, Zeitpläne, Standorte und Erinnerungsmeldungen.

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Vorteile:

It's an amazing appointment booking system that makes my life so much easier.

Nachteile:

There is almost no incomprehensible place. Documentation and explanations could be more.

Bewertungen zu Trafft

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,8
Kundenservice
4,8
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,8

Weiterempfehlungsquote

9,2/10

Trafft hat eine Gesamtbewertung von 5,0 von 5 Sternen basierend auf 42 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (42)

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Nutzerbewertungen filtern (42)

Raymond
Raymond
CEO in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Zero Regrets. It's paid for itself already. My favorite purchase of 2022 so far!

5,0 vor 2 Jahren

Kommentare: My overall experience has been fantastic. I really have zero complaints. I needed a flexible booking service that was modern, simple, elegant with custom fields, sms/email notification reminders and follow ups and a system to handle payments without hassle while being easy for a visitor to navigate. Trafft aced everything. My only grump right now, is looking at the feature requests, I seen many that've been stagnant for over a year, particular features, that could be easily integrated/implemented but have not been....for a long time. It makes me question if any of my own suggestions will ever come to fruition. I know it takes time, but some of the features, are make or break, they're......absolutely necessary for some businesses. They've come a long way and you can see that via their roadmap, they're trying and that, is really what counts. I just want to see them try with some priority to some rather basic feature requests. Then...tackle the more complex, less time sensitive ones.

Vorteile:

The simplicity of setting Trafft up is my favorite part. You don't need to fumble with anything, it's all very easy to set up and manage. It's modern, very slick interface, love the dashboard and virtually every feature is self explained. They've done a fantastic job annotating things to make them easy to understand.

Nachteile:

First, the inability to refund. This, is a major issue. It's been mentioned and requested for over a year and they've not yet figured out a way to handle refunding. This absolutely needs to be addressed. Second, there's a few features, that really need to be added. 1. Disable On-Site payment PER service. 2. Option to only pull / charge funds AFTER the appointment has been approved. 3. Show Payment Form (On-site, Debit/Credit) within Appointment Details - How did the customer pay? 4. Fees for cancellations and terms/conditions for cancellation/refunds. 5. The ability to show visitors when you're Available / Not Available - easily fixed with a Landing Page Redirect or a toggle for NOT Accepting Appointments. 6. The mobile scrolling, needs a little bit of code love. It sometimes, hangs in an iframe when the user is scrolling. Other than these few things, Trafft is perfect.

Antwort von Trafft

vor 2 Jahren

Thank you, Raymond, for this detailed review. Wish you many many bookings.

Tanya
Tanya
Founder and CEO in USA
Verifizierter Nutzer auf LinkedIn
Professionelles Training & Coaching, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

I love the customization

5,0 vor 2 Jahren

Vorteile:

I've used a lot of apps, especially scheduling tools. They are the lifeblood of my business. I tried out Trafft thinking "this can't be for me - I'm a service/consulting pro". I thought it was more for brick & mortar businesses like salons. Boy, was I wrong. I love that Trafft has so much included - and that you can customize literally everything, including the email & SMS notification wording (which is a big deal for me since I like communications to be in my brand voice). It's easy to set up. I was up & running with my own domain & SMTP email and had about 5 different services ready to book in just a few hours. Yes, I recommend this as a scheduling tool. Great app and it will replace two others I had before!

Nachteile:

Nothing critical I can think of. I would like more of a one-click option to create a booking link for each calendar.

Antwort von Trafft

vor 2 Jahren

Thank you so much for your detailed review. Wish you many many bookings.

Katja
Teacherpreneur in UK
Bildungsmanagement, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great product

5,0 vor 3 Wochen Neu

Kommentare: I really love Trafft. Luckily I was able to purchase it on a one-time payment. Otherwise it would still be cheaper than the system I used before.

Vorteile:

I like the ease of setting the website up. It is simply to fill in and to create various appointment options easily.

Nachteile:

In the beginning I could choose 10 different feature options but now I can't choose anymore. Please sort that out!!!

Yavuz
Software Developer in Türkei
Informationstechnologie & -dienste, 501–1.000 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

This app great

5,0 vor 2 Jahren

Vorteile:

It's a very good application, don't let the hands of the software developers be touched by a stone.

Nachteile:

I don't like the design in this app and their pricing is high for middle eastern countries.

Antwort von Trafft

vor 2 Jahren

Thank you for your review :)

Steve
Owner in UK
Fotografie, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Scheduling software in a class of its own

5,0 vor 3 Monaten

Kommentare: One aspect that truly sets Trafft apart is their top-tier customer service. Their team is proactive, attentive, and always willing to go the extra mile. Any questions or issues I've had were addressed promptly and professionally. It's clear that they prioritize customer satisfaction above all else. Trafft effortlessly takes the hassle out of scheduling, making it an ideal choice for those seeking a time-saving, efficient solution. I wholeheartedly recommend Trafft for anyone in need of a robust and easy-to-use Scheduling Software.

Vorteile:

Trafft provides an exceptional experience with their Scheduling Software, offering an intuitive, user-friendly interface that expertly combines simplicity with powerful features.

Nachteile:

I haven't found anything I don't like with trafft

Abhi
Abhi
CEO in Indien
Verifizierter Nutzer auf LinkedIn
Computer- & Netzwerksicherheit, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Traftt opened up a whole new world of coaching for us.

5,0 vor 2 Jahren

Kommentare: Trafft has been a great addition to my consulting business. Using Trafft, I was able to easily set up a booking website, where clients could come, and book 1:1 coaching sessions with me. Since it already has calendar integration and payment gateway built-in, it saves a lot of back and forth on getting confirmed bookings. Love the product!

Vorteile:

- Easy scheduling - Single view team-calendar - Ability to add multiple employees - Setup multiple locations - Create new services mapped to each location - Integration with Stripe - Setting availability/leaves on the calendar - Booking Website

Nachteile:

- Ability to customise a few elements, like, footer on the booking website - Booking website needs a host page

Antwort von Trafft

vor 2 Jahren

Hi Abhi, Thank you so much for your kind words and for the review. Wish you many bookings.

Burak
Marketing in Deutschland
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Expectation exceeded

5,0 vor 2 Jahren

Kommentare: Overall, Trafft makes a really very very good impression. If you want to manage appointments in your company, you can't and shouldn't avoid Trafft.

Vorteile:

The simple and intuitive user interface and the management of multiple users is what puts Trafft ahead of the competition. It's really easy to use and very customizable. And then on top of that, the price, simply unbeatable! Also there is the important Google Calendar connection and synchronization with Trafft.

Nachteile:

It lacks a mobile app for iOS but the website is super adapted to mobile devices. It would be a nice to have

Antwort von Trafft

vor 2 Jahren

HI Burak, Thank you for your kind words. A mobile app is planned for the future, so stay tuned! We wish you many bookings, all the best.

Marek
Marek
Founder in Belgien
Verifizierter Nutzer auf LinkedIn
E-Learning, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Really good software with a lot of potential

5,0 vor 2 Jahren

Vorteile:

Ease of use. Stellar customer support. Integrates with your calendar. Automatic reminders. It's got everything you might need in a booking software

Nachteile:

There were some glitches with calendar sync and email notifications, but these were solved within a few days by the support team. The Zapier integration is rather limited still, because it doesn't let you send information from custom fields/questions if you have a short questionnaire after the booking calendar

Antwort von Trafft

vor 2 Jahren

Hi Marek, Glad to hear that you like our product and that you are satisfied with our support. Wish you many bookings.

Linda
Owner Operator in Mexiko
Unternehmensberatung, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Professional booking system at minimal cost

5,0 vor 3 Monaten

Kommentare: I bought a lifetime offer, so I'll never have to pay again for a recurring subscription app.

Vorteile:

Features and integration with Zoom, Google Meet, Zapier and booking calendars

Nachteile:

The jump in price to get the features I needed was double the starting place.

Erik
Erik
Executive Director in Spanien
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Very capable and affordable appointment booking software

5,0 vor 2 Jahren

Kommentare: Setting up appointments with people, especially in different time zones.

Vorteile:

Trafft is easy to use and configure. It's all pretty intuitive and it works well for team calendaring too.

Nachteile:

It is relatively new so it took some time for features to be rolled out, but it's got pretty much everything you need. We are still happily using it.

Antwort von Trafft

vor 2 Jahren

Thank you so much for your review :)

Vance
Digital Marketer in Singapur
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Full-featured online booking system

5,0 vor 2 Jahren

Kommentare: Very positive and I would highly recommend Trafft to anyone who's looking for an online booking system.

Vorteile:

Trafft isn't any onling booking system with ridiculously low limits. They are generous with limits even on the free plan and affordably-priced tiers, and the number of integrations despite their age in the market is very impressive. The webhook feature recently implemented is a game changer because it opens up a lot of possibilities. We don't have to rely on Zapier for simple API calls anymore and can use Make (previous known as Integromat) instead and save on software costs.

Nachteile:

I'm nitpicking but certain features are still not fully developed. For example, every employee/staff/service provider can only be tagged to a single location. In theory, this makes sense since one staff can only be in a single location at any one time. However, in cases where a business offers online appointments/events, for eg. teleconsults, Trafft should allow assigning more than one location.

Antwort von Trafft

vor 2 Jahren

Thank you so much for your detailed review. :) We wish you many bookings.

Eric
CEO in Kanada
Think-Tanks, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Trafft-amazing!!

5,0 vor 2 Jahren

Kommentare: Amazing... Seriously. That is exactly the right word...

Vorteile:

Before using Trafft, I tried other "similar" tools such as: Calendly, TidyCal, Zoom.ai, and others... If you compare the features side-by-side... Like me, you'll likely realize that Trafft stands head-and-shoulders above these other tools. There is little comparison really. From adding coupons, to group bookings, to crafting a complex series of notification steps --- Trafft is a flexible booking engine that is designed to act as a funnel.. I really can't say enough about their library of add-on features, their responsive client support, their beginner-friendly U/I... Wow. Wow... Wow... Both my wife are huge fans!! Keep up the good work Trafft!!

Nachteile:

Nothing was hard. There is a bit of a learning curve, but the same is true for any new software you use for the first time. An on-boarding video series would have maybe proved helpful...

Antwort von Trafft

vor 2 Jahren

Thank you so much for your kind words. Glad to hear that you like Trafft, more features are on its way, so stay tuned. Wish you many many bookings. All the best.

Kristin
entrepreneur in Kanada
Alternative Medizin, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great tool for coaches and online practitioners

5,0 vor 2 Jahren

Kommentare: I love the ease of use and how easy it is for potential/clients to book sessions. The interface is clean and appealing.

Vorteile:

It is easy to use and has great features like automated emails, multiple services and easy set-up payment.

Nachteile:

I wanted to use two different Trafft platforms for two different services. Both were hooked up to my main google calendar. Unfortunately, Trafft does not work with two users hooked up to one calendar, nor was I able to connect my zoom to more than one Trafft account. This was a huge disappointment. Another issue I had was that when I disconnected my google calendar and then reconnected it, ALL my existing bookings were lost (in google) and would not re-populate when I reconnected it. This means that I had to manually add all the existing bookings in my google calendar in order to not experience double bookings in the future. Customer service is OK, but not really fast or going the extra mile.

Antwort von Trafft

vor 2 Jahren

Thank you so much for your review.

Greg
Mental Skills Development Coach in UK
Sport, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The Perfect Booking system

5,0 letztes Jahr

Kommentare: It's perfect having tried lots of other booking platforms it's the best for my needs and the support is fantastic

Vorteile:

It's quick to setup HIGHLY customisable and the development is quick and ongoing

Nachteile:

iCal integration would be great rather than just Google

Antwort von Trafft

letztes Jahr

Thank you so much for your review. And also for the future requests, we will do our best to add it for the future updates. Wish you many bookings.

Marianne
owner in Niederlande
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The booking app I've been waiting for!

5,0 vor 2 Jahren

Kommentare: Beyond the ease of use of the software, their customer support has been really good.

Vorteile:

Their whole set up is great. There's a well organized dashboard that is easy to navigate. The email set up is great with pre-written emails that are customizable and you can add in your own custom emails. Setting up the services was also easy and they show up clearly and well organized on the booking app itself. It is very easy on the client end to sign up for appointments.

Nachteile:

They don't have iCal integration yet so I needed a work-around via google calendar. So it is doable until they have that. They also don't yet have a way to pick an override date for events. Being a single employee business, I don't need the employee management items.

Antwort von Trafft

vor 2 Jahren

Hi Marianne Thank you so much for your detailed review. This means a lot to us. Wish you many bookings.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Online Booking Software

5,0 vor 3 Jahren

Kommentare: Wow! Trafft is a great online scheduling software that will help you and your clients book appointments with ease! I love how I can book appointments and clients can even book their own appointment. I love how I can send the links to my clients and they can book their own appointment. I also love how I can see my upcoming appointments and even create custom reports. Trafft is great for anyone who has clients or customers who want to book appointments online. Trafft is a great online scheduling software that I will be recommending to my clients!

Vorteile:

It integrates with your website and allows you to start taking bookings online, manage appointments and invoices, and get a clear view of where your business is going. Paypal and Stripe integration is super useful, you can accept payments on booking page.

Nachteile:

In appointment stage, it's kind of forces users to create an account. The other alternative products provide to schedule an appointment easily more than Trafft.

Antwort von Trafft

vor 3 Jahren

Hi there, Thank you so much for the detailed review, it means a lot to us :)

Rich
Director in Singapur
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Robust online appointment booking system

5,0 vor 2 Jahren

Kommentare: Support is very responsive and helpful. Appointment booking system is robust and feature-rich. It's very flexible in building customised appointments and extras.

Vorteile:

Allows us to collect payments online so the clinic staff doesn't need to bother about payments when they come for appointments. It's very helpful for high volume services such as swab tests.

Nachteile:

No open API or webhook yet, so only possible to integrate with Zapier (costly). Would be good to have webhook so we can use Integromat/Make (more budget friendly) instead.

Antwort von Trafft

vor 2 Jahren

Hi there, thank you so much for the review. :) More features as well the APIs is planned to be added in the future, so stay tuned.

Amanda
CEO in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Finally Left Acuity Thanks to Trafft!

5,0 vor 2 Jahren

Kommentare: Amazing!

Vorteile:

I love the interface, the look of my appointment page, and the ease of use for myself and clients who are booking!

Nachteile:

Nothing! I have finally successfully replaced acuity after years and years of not finding a scheduling system that could beat it. It also integrates with my CRM SuiteDash so it makes adding appointments as new clients automated.

Antwort von Trafft

vor 2 Jahren

Thank you so much for the review. Wish you many bookings!

Ms
Ms
Founder in USA
Verifizierter Nutzer auf LinkedIn
Professionelles Training & Coaching, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great booking system, awesome support

5,0 vor 2 Jahren

Vorteile:

I love trafft! It's an amazing appointment booking system that makes my life so much easier. I can easily book appointments with my clients, and I know that trafft will handle the rest. The system is very user-friendly, and I love the fact that it integrates with my calendar. Overall, I highly recommend trafft!

Nachteile:

Can be a bit hard to navigate but overall it isn't a big deal

Antwort von Trafft

vor 2 Jahren

Thank you so much for these words, we are glad to hear that you enjoy using Trafft. Wish you many bookings. All the best.

Cédric
Cédric
Owner in Schweiz
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A new tool for businesses and professionals

5,0 vor 3 Jahren

Vorteile:

The simplicity! No more endless back and forth emails to schedule meetings and events. With Trafft, you can do it all in one place, on your own terms. Book appointments, manage staff schedules, take payments with customers all within the platform and it's very flexible. We love it.

Nachteile:

Some features are not yet implemented, such as German translation. The phone number should be defined as mandatory in the booking form. But I'm sure it will come soon.

Antwort von Trafft

vor 3 Jahren

Thank you so much for this detailed review. Glad to see that you are enjoying using our product. Best regards.

Kathleen
Senior account manager in Kanada
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Traffic- powerful and affordable

5,0 vor 2 Monaten

Kommentare: Great experience. Powerful and easy to use

Vorteile:

I liked the cloud based component. It gives you employee packages up to unlimited employees

Nachteile:

When Initially loading it can be slow at times

Marvin
owner in Philippinen
Transport/Güterfrachtverkehr/Schienenverkehr, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Trafft- THE ANSWER TO YOUR BOOKING NEEDS!

5,0 vor 2 Jahren

Kommentare: It was a sign of relief! I was with another application last time before I switched and it was a headache both the price and the workaround. With trafft, all I just do is copy and send, and voila- customers pay!

Vorteile:

Firsthand, there were pailful of questions as I was new to the app. Later on, everything was a piece of cake. Most especially that support was there to lend a helping hand. I in fact had to cancel my web developing because of this! I got what I'm looking for! PS: I like the Pending status settings!

Nachteile:

not that I don't like... maybe some more features like the Philippine Payment Gateway, and some that I already suggested (like the image upload as response and part of custom field). Also, the text notification, I just suggest it's a bit cheaper :)

Antwort von Trafft

vor 2 Jahren

Thank you so much for your detail review. Glad to hear that you are enjoying using Trafft. Wish you many bookings. All the best,

Rachel
Trainer/Owner in USA
Bildungsmanagement, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Trafft is great for Dog Trainers!

5,0 vor 2 Jahren

Kommentare: I was a little slow to get started, but since the recurring bookings feature was added, I really dug in to things. I can't wait to start guiding clients to my booking site to schedule their programs! Also, the Trafft team was very responsible and helpful when I had trouble.

Vorteile:

Trafft is the first online booking software (I could afford) that does recurring bookings and multiple locations exactly the way I want. My clients can choose a start date/time, and the rest of their appointments are set up at the same time for the length of their package!

Nachteile:

Nothing really! I'm a little impatient for some of the new features, but that's my problem, not theirs!

Antwort von Trafft

vor 2 Jahren

Hi, thank you so much for the review. Glad to hear that you are enjoying using Trafft. We wish you many bookings.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Expectations exceed

5,0 vor 2 Jahren

Vorteile:

Trafft is super for bringing order to his appointments. Especially the intuitive user interface and the individual settings are great. Furthermore, I personally like the design and the fast service.

Nachteile:

Unfortunately, there is no mobile app, but the website is of course optimized for smartphones. An app would still be great because of notifications for appointments.

Antwort von Trafft

vor 2 Jahren

Thank you for your kind words, we are delightful to see that you enjoy using our product :) Wish you many bookings, all the best!

Peter
Coach in Australien
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

One of My Best and Most Reliable Tools

5,0 vor 6 Monaten

Kommentare: Very impressed and happy with the quality and progress of Trafft and the support team has always been excellent.

Vorteile:

Trafft is one of my favourite and useful tools because: 1. Easy to install and use. 2. Reliable and professional quality. 3. Full of great features - better than any others I have used. 4. Great layout, versatile and works seamless with clients 5. It is always updated and improved. 6. Support help and communication is fast, friendly and excellent. 7. Not just a flash in the pan. It has been a around for a long time. (I also used it's Wordpress equivalent for many years).

Nachteile:

I haven't found any yet. Perhaps some extra versatility in the layout would be nice - but not essential.