Über Birdview PSA
Voll ausgestattete und dennoch einfach zu bedienende PSA-Lösung (Professional Services Automation), die Projekte, Ressourcen und Finanzen unter einem Dach vereint und automatisiert.
Nutzerbewertungen filtern (3)
Good Software - Intuitive and Lots of useful reporting tools
Kommentare: Replaces multiple documents, spreadsheets and processes into one place
More user-friendly and intuitive than MS Project. Tracking financial information was the main reason for our transition to BirdView. Easy to track hours spent and where we had different spreadsheets for different functions and departments - Birdview has everything in one place. Chat support is good - although we're in the UK we get answers in the afternoon or the next day. Integration with Outlook is valuable addition - it will set tasks for you. The approval feature for documents is also good. We have different order sign-off values. Uploading the document and requesting approval is much easier than email, print, sign and scan. Custom forms feature and transfer to projects works well (when combined with Project templates). Resource loading allows managers to track if people are close to being overloaded and waiting for an improvement on this to be implemented. The company is very receptive to improvement suggestions.
The onboarding process is a little quick and all upfront... It would be better to have it in two phases, an introduction and then a few weeks after a question and answer session. Difficult to create a GANTT chart for a particular project - each task you want to show has to be a milestone or set by priority. Output can be difficult to read when a long-term project for dates. Custom forms work, but meeting minutes not so much - text-based minutes, not a table or preset format. It would be good to create tasks based upon individual points raised in meeting Resource loading-40 hours of work over 20 days is loaded at 2 hrs per day, even though the bathtub principle tells you that the work loading is likely to be more at the beginning of the task and more at the end, with little input required in the middle. Apparently there is an update to be implemented shortly to correct this.
Very easy for use, nice template activity center and time logs.
Nothing, birdview is nice program! I like!
Birdview PSA Review
Kommentare: Overall, I think Birdview PSA is a very useful software but could have more PM functionality
The Project management features and Billing
Not very intuitive. Lacking some important functionality