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Eine zentralisierte Plattform für die Verwaltung von Abonnements und Abrechnungen ermöglicht vollständige Transparenz und einheitliche Abrechnungsprozesse für eine höhere Genauigkeit.

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Vorteile:

The platform provides a great interface for our customers to be able to buy software licences, manage customers and view their invoices.

Nachteile:

Some of the implementation of features could be smother but this is more of a reflection on how that is managed then the software itself.

Bewertungen zu CloudBlue

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,0
Kundenservice
4,4
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,9/ 10

CloudBlue hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 20 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (20)

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Nutzerbewertungen filtern (20)

Sasa
Sasa
Cloud Consultant in Serbien
Verifizierter Nutzer auf LinkedIn
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The most feature-rich Cloud Commerce platform on the market

5,0 vor 3 Jahren

Kommentare: Our experience with CloudBlue dates back to the product's early versions, and we have had the benefit of following the platform's development and enhancements as well as growing with the CloudBlue ecosystem. For the past 8 years, we have been assisting CloudBlue customers in accelerating GTM and achieving a faster ROI through our partnership with CloudBlue.

Vorteile:

As a system integrator, our company has been dealing with various cloud commerce platforms and marketplaces. Across the market, CloudBlue, with both Connect and Commerce products, represents one of the most mature platforms out there. Feature wise, the most versatile platform for selling and distribution of cloud services, providing all features needed by the service providers.

Nachteile:

With high level of features, onboarding and learning period is longsome, which can be a challenge for companies that are starting to use CloudBlue. On the other hand CloudBlue Connect provides a subset of the Commerce features with emphasis on the simple integration and flexibility for adoption by the service providers, distributers and vendors.

Ana Mª
Platforms & Marketplaces​ Product Manager in Spanien
Telekommunikation, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Powerful platform for B2B eCommerce

4,0 vor 3 Jahren

Kommentare: The Cloud Blue platform provides a powerful capability to provide our customers digital products and automate the selling, provisioning and invoicing processes.

Vorteile:

The capability to integrating third party’s technologies with Cloud Blue Connect, the powerful Cloud Blue Commerce billing automation features, the public Rest API and the "easy to adapt" customer interface are the functionalities most valued by us.

Nachteile:

There have been some functionalities that were deployed somewhat immature and the issues correction process took a long time

Magda
IT Business Relationship Supervisor in Griechenland
Computer-Software, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

cloudblue review

3,0 vor 3 Jahren

Vorteile:

supports various functionalities, coverring multiple use cases

Nachteile:

often technical issues and difficulties in onboarding new products

Cristina
Product Manager in Spanien
Telekommunikation, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Cloudblue in Telefonica

4,0 vor 3 Jahren

Kommentare: Cloudblue platform allows our company to sell customers a portfolio of cloud, cybersecurity and IoT products in 9 countries in Europe and America. It reduces the complexity of managing different vendor provisioning interfaces, CRM and billing systems.

Vorteile:

The features I value most of the product are: - Ease to integrate new products - Flexibility in configuring business models - Multitenant capability, one global catalog that can be customized for operator, segment or reseller - Open interface that allows to integrate with legacy billing and CRM systems

Nachteile:

- Catalog and prices are not easy to configure and it is a very manual task - There is no multicurrency support yet

Rik
Cloud Services Director in UK
Informationstechnologie & -dienste, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

CloudBlue for Cloud Distribution

5,0 vor 3 Jahren

Kommentare: Overall we are very happy with the platform. The customer facing features are really good and it helps us to simplify the customer experience from purchasing licences to managing billing.

Vorteile:

The platform provides a great interface for our customers to be able to buy software licences, manage customers and view their invoices. The design is clean and intuitive so new users are able to get up to speed quickly with limited training from us.

Nachteile:

The back end of the platform is less easy to use which can make administration difficult. This particularly impacts the deployment of new vendors to the marketplace as there are many steps which need to be followed which aren't always logical.

Ben
Cloud Sales Manager in Israel
Geschäftsbedarf & -einrichtung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

CloudBlue 10 Year Review

4,0 vor 3 Jahren

Vorteile:

we have been working with CloudBlue for 10 year now. we could not get to where we are today if not with a platform that combines all of the following features: 1. Billing system. 2. Provision system. 3. Subscription managment. The platform give the providers the option of giving the costumer a CP a manage is whole IT . We also provide ISP service via the system and managed 10s of thousends of costumers with ease.

Nachteile:

Every change of the platform is not smooth and some of the new APIs is having trouble. Feature request is long and sometimes there is no solution. Dong give the option to change the CP and the Marketplace beyond what is provided.

Simon
Head of SMB Product in UK
Telekommunikation, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review of Cloudblue platform and services

5,0 vor 3 Jahren

Kommentare: Great experience, great relationship with the account team and the platform has helped accelerate our products and services to mass market channels across the UK.

Vorteile:

Easy to use, integration with our Business is now seamless and automated.

Nachteile:

The software is great, not aware of any bugs that have affected service and any fixes have been put into place asap.

Benny
Co-Founser in Israel
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Cloud Distributor for Resellers

5,0 vor 3 Jahren

Kommentare: We are using this platform since 2010, upgraded 3-4 major upgrades.
We can see that the product going in the right path, helping us to support hundred of reseller in a single platform.

Vorteile:

Multi tier management. Add new products on the fly. UX1 new generation interfaces

Nachteile:

no multi-currency support. bad first tier reports and reports.

Fawad
Category Lead in UK
Telekommunikation, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Category Management

5,0 vor 3 Jahren

Kommentare: Great service - clear insights and thorough support through an ecosystem of support providers

Vorteile:

Integration aligns and supports with Group and OB consumption of services - so designed for large and small scale providers

Nachteile:

NA - More suited for the provisioning team

Laurens
Founder & CTO in Niederlande
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Most powerful commerce platform

5,0 vor 3 Jahren

Vorteile:

Ease of use, modularity, APIs available.

Nachteile:

Relative complexity due to the vast feature set.

Roberto
Product Manager Cloud SaaS in Spanien
Telekommunikation, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

CloudBlue is a platform easy to use and to integrate

5,0 vor 3 Jahren

Vorteile:

The most impactful feature for us is the easiness to integrate CloudBlue with different ISVs of different types and with different legacy systems. In thay way I consider CloudBlue one of the leaders of the market

Nachteile:

Sometimes we have found that the response times in case of incidents could be better

Szymon
Business Development Manager in Polen
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Powerful B2B and B2C ecommerce platform

5,0 vor 3 Jahren

Kommentare: The CloudBlue platform enables us to develop our product portfolio. With ease, we can provide digital goods to our customers, having all processes (provisioning, invoicing, subscriptions) in one management panel.

Vorteile:

CloudBlue is a very scalable platform that allows the implementation of new products very fast. The integrations with 3rd party's products make the go-to-market process smooth and easy.

Nachteile:

The complexity of the features might be perceived as overwhelming.

Paul
Azure Sales Specialist in UK
Informationstechnologie & -dienste, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

We couldnt do what we do without them

5,0 vor 3 Jahren

Vorteile:

we are able to shape the look of this to fit our needs. its quick and works well

Nachteile:

updating with new products is time-consuming.

Coen
CEO in Niederlande
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Technology partner which enables you to grow and scale your business

5,0 vor 3 Jahren

Vorteile:

Carrier grade and highly scalable platform technology, largest ecosystem of connected ISVs and seemless integration possibilities make CloudBlue best in class.

Nachteile:

With all the functional possibilities, the platform technology is relatively complex.

Jay
Cloud Success Manager in UK
Informationstechnologie & -dienste, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

CloudBlue Platform Review

5,0 vor 3 Jahren

Kommentare: I have had a positive experience working with the CloudBlue platform. Its ease of use and rich feature set are major positives. Constant updates that add to the feature set are always welcome although the implementation could be better.

Vorteile:

Easy to use, tweak and work with. Great features within UX1 allows for partner connectivity and relations.

Nachteile:

Some of the implementation of features could be smother but this is more of a reflection on how that is managed then the software itself.

Lewis
Product Manager in UK
Telekommunikation, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

CloudBlue and O2/Telefonica

4,0 vor 3 Jahren

Vorteile:

CloudBlue makes it easy for us to keep our focus on our customers with the right solutions. It supported our product strategy with their existing SaaS provider relationships and also helped us in future thinking via their supportive partnership approach.

Nachteile:

As a business we have found it difficult to deliver a great experience for end users of sold products via CloudBlue for things like user and license management

Roland
Solution Architect in Polen
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

CloudBlue review

5,0 vor 3 Jahren

Vorteile:

CloudBlue Connect gives providers great efficiency and scalability to more easily grow their businesses.

Nachteile:

It seems to be a little bit complicated and the beginning but in has great community portal and help section.

Brian
Release and Optimisation manager in Neuseeland
Telekommunikation, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Cloudblue implementation

4,0 vor 3 Jahren

Kommentare: Cloudblue had a really great support and delivery team, we found it really easy to deal with the overall deployment and they were open to taking on feedback for areas of improvement. The key thing we thought was to ensure the product training was completed in the early phases of the project to enable your own process development and integration. Without an understanding of the products operation early on this meant process decisions had to be revised later on after we had a better understanding of how to drive the platform.

Vorteile:

The Cloudblue platform with it's existing integrated vendors made it easy to get up an running taking three new vendors to market all at the same time.

Nachteile:

The software is still on a development journey where the old and new control panels are required to be used for various features and use cases. In an ideal world the new look control panel would have more of the key features to manage the service mostly in this pane of glass.

Marta
Head of Innovation Lab in Polen
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

CloudBlue Review

5,0 vor 3 Jahren

Vorteile:

It is definitely a powerful and scalable environment. Implementing new products it’s quite easy.

Nachteile:

At the beginning solution might be overwhelming with number of options and how are they connected. Some options are zero one type all or nothing. Design could be more modern and easier to customize (for branding).

Terry
Senior Technical Project Specialist in Australien
Telekommunikation, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Telstra Cloud Services

5,0 vor 3 Jahren

Vorteile:

Easy to use and flexible enough to manage all our Cloud Products. With great, responsive support.

Nachteile:

I can't think of anything in particular.