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Über DAMAGE iD
Cloudbasiertes Bewertungsportal zur Identifizierung von Schäden für Vermieter, DSPs (Demand Side Platforms) und Transportflotten. Bringt Integrität in dein Unternehmen.
Easy to use, provides a lot of customization options and effectively tracks damages.
I don't have a lot of complaints; the user interface could be modernized a bit, but it works for what it does.
Nutzerbewertungen filtern (13)
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Nutzerbewertungen filtern (13)
In Betracht gezogene Alternativen:
Damage ID - The tool you need, the family you want.
Kommentare: We have been working with Damage ID for years. They have a great product and are very responsive to suggestions and support issues. They are constantly working to make improvements to the product based on experience and client requests. We have had opportunities to switch to other platforms, but at the end of the day, because Damage ID is so eager to provide an amazing product, there is no reason to leave. Everyone at Damage ID is so personally invested in making this the best platform, both on a user level and a personal level, it feels like family.
Vorteile:
Damage ID is very easy to use and has a user friendly interface, both on mobile and web versions. Customizable templates, easily searchable inspections, multiple user access make it a great option for agencies of all size. AMAZING support and development teams are very responsive to requests and provide real time communication to users. They are constantly working to integrate with other systems to ensure a well rounded experience for clients. The A-team and [sensitive content hidden] are the best!
Nachteile:
Any complaints I would have had, were already addressed to, and corrected by, the team. They are super accepting of suggestions and constantly working to make sure Damage ID has options for customers and the tools they need.
Antwort von DAMAGE iD
vor 5 Monaten
Much appreciated...Thanks for offering your time to complete these much needed reviews.
In Betracht gezogene Alternativen:
Free Trial Experience
Kommentare: The free trial let me see if it took care of our current needs and it seems that it will.
Vorteile:
It is simple to use and is a great tool at a good price point to show new damage to our fleet and control damage issues with drivers of the DSP. We will be going active with this software as of 10/1/24.
Nachteile:
it seems based for rental companies and not the ideal setup for DSPs but will still fulfill our needs
Antwort von DAMAGE iD
vor 5 Monaten
Thanks, Kevin, for taking the time to provide feedback for DAMAGE iD and other potential Users.
In Betracht gezogene Alternativen:
Very happy with DamageID and their leadership team
Kommentare: Overall, our working relationship with the DamageID team has been very positive. The senior leadership has been very receptive to our feedback on how the app can be more tailored to DSPs
Vorteile:
What I liked most about DamageID is the focus of the app. It is, in my opinion, the single most effective and affordable app for us DSPs to record the physical condition of our delivery vans every day.
Nachteile:
The app can be buggy and slow, this happens from time to time.
Prevent damage using Damage iD
Kommentare: It has saved me thousands on damage repairs through avoidance. If you know you have to check out and in, you will be extra careful!
Vorteile:
Easy to use, provides a lot of customization options and effectively tracks damages.
Nachteile:
I don't have a lot of complaints; the user interface could be modernized a bit, but it works for what it does!
Antwort von DAMAGE iD
vor 5 Monaten
Jeff, thanks for taking the time to offer your feedback on the use of DAMAGE iD.
Solid User Experience with Room for AI Improvement.
Kommentare: The user experience is good and meets our needs, but it might be beneficial to have an advanced AI system for image capturing within the app, where the system could automatically detect errors and damages on the vehicle.
Vorteile:
I liked the simplicity and ease of use. The app allows for quick and efficient documentation of vehicle conditions, which saves time and ensures accuracy.
Nachteile:
We didn’t have any major issues with using it, but if I had to choose, I might design the website a bit more nicely.
LOVE DAMAGE iD
Kommentare:
Overall experience with Damage iD is 10/10. The system is great and the customer service is 10/10.
If you are on the fence about incorporating this system for your business, don't wait any longer. You will have no regrets.
Vorteile:
Pros: The DAMAGE iD software has helped us better manage out fleet better. The pictures and video help alot when we have to send it in for insurance claims. Everything is dated and time stamped, and after taking the pictures you can sign it.
Nachteile:
Cons: I have yet to find any cons about DAMAGE iD.
There was a before and an after DAMAGE ID
Kommentare: It´s a great tool that helps to support our operation as a car rental company. Very easy to use and a great tool to support new damage on vehicles.
Vorteile:
-User friendly -Easy to learn and access -We receive updates with new features -It provides a solid proof for new damages on vehicles
Nachteile:
I think that is a very complete tool. If I had to wish something, I would wish integration with our corporate software.
Great tool
Kommentare: All great, from a commercial team perspective to tech perspective
Vorteile:
Easy to use and very precise pictures and processes
Nachteile:
More AI integration and more options for both customer and operator
100% Support Damage ID
Kommentare: We have been using Damage ID for 10+ Years and have had a great experience not only with the product but also with the service from the company and staff.
Vorteile:
Transparent inspection process for car rental companies
Nachteile:
Staff may feel like they are just taking photos instead of inspecting vehicle.
Good Product
Kommentare: very good once we got drivers used to using it
Vorteile:
easy use. once we got drivers used to using it we have had good success
Nachteile:
I'd like to have a contact to talk to when a new person starts. I think reports could be simpler to use.
DamageID Review
Kommentare: Valuable asset, easy to use and great tool for the business.
Vorteile:
I like all the tools available, the inspection formats and being able to customize your own. Also having the case list, being able to send inspection requests to customers, and pulling damage reports. DamageID has been a very valuable asset!
Nachteile:
I've been utilizing the product for some time with no cons to detail.
Damage ID comments
Kommentare: Excellent
Vorteile:
Very efficient. No arguments with customers
Nachteile:
I use the I phone. I would prefer the original version where I had to pick the next picture instead of the auto rotation. We ORKIN in a very tight space with large trucks so many times I have to take the pictures in a different order. If the option would be available that would be nice. Otherwise I can live with it the way it is.
Antwort von DAMAGE iD
vor 4 Jahren
Ernie, Thanks for taking the time to write a Review for this Search Engine, Capterra. You're always so generous.
Damage iD review
Kommentare: We find it very useful for monitoring body damage.
Vorteile:
The software is easy to use and saves us money catching damaged vehicles.
Nachteile:
It does everything we need it to do for our size company!
