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Global Call Forwarding Erfahrungen

Über Global Call Forwarding

Global Call Forwarding bietet gebührenfreie und lokale Nummern in mehr als 160 Ländern.

Erfahre mehr über Global Call Forwarding

Vorteile:

The quick setup, ease of use, and helpful support when my team has questions.

Nachteile:

My particular application required me to use a name registered to a real name not a virtual number.

Bewertungen zu Global Call Forwarding

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,9
Kundenservice
4,9
Funktionen
4,8
Preis-Leistungs-Verhältnis
4,9

Weiterempfehlungsquote

9,4/10

Global Call Forwarding hat eine Gesamtbewertung von 4,9 von 5 Sternen basierend auf 40 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (40)

Michael
Michael
Technology Consultant in USA
Verifizierter Nutzer auf LinkedIn
Design, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

It's a reliable service. The call quality is good for international calls.

5,0 vor 3 Jahren

Kommentare: It's a great company and really useful service. All my interactions with their team have been positive and I've never had any issues with the service.

Vorteile:

The call routing and international phone numbers work really well. It's a simple and easy to use software to make and receive international phone calls.

Nachteile:

There was a verification process in the beginning to first get my number.

In Betracht gezogene Alternativen: AVOXI

Gründe für den Wechsel zu Global Call Forwarding: All the other service providers that I was evaluating charged per-user for outbound calling. Global Call Forwarding allows multiple agents to use a single phone number.

Antwort von Global Call Forwarding

vor 3 Jahren

Thank you Michael!

Jenny
Executive Assistant to the CEO in Philippinen
Lebensmittelproduktion, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Fantastic Platform for Call forwarding

5,0 vor 2 Monaten Neu

Kommentare: We've been using this call forwarding service for over three years, and it has been fantastic. The reliability is excellent—calls are forwarded seamlessly, ensuring we never miss any important communications. What really stands out is their continuous system upgrades, which are amazing and incredibly helpful. These improvements keep the service running smoothly and add new features that enhance our efficiency even further. The setup is easy, and their customer support has always been prompt and helpful. This service has become an essential part of our business operations. Highly recommended!

Vorteile:

What I like most about Global Call Forwarding is their reliability and flexibility. The ability to forward calls seamlessly, no matter where you are, ensures that you never miss an important communication. Their continuous system upgrades keep the service up-to-date and improve its functionality, which is a huge plus. Additionally, the user-friendly setup and responsive customer support make the entire experience smooth. It’s the perfect solution for businesses needing consistent, efficient communication management

Nachteile:

What I like least about Global Call Forwarding is that sometimes, there can be minor delays in call forwarding during peak hours, though this doesn't happen frequently. Additionally, while their service is generally user-friendly, some of the advanced features could benefit from clearer documentation or tutorials for easier navigation. Overall, these are small issues compared to the overall reliability and functionality of the service

Vince
Sales Development Representative in Malaysia
Bau, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Decent VoIP for basic function

3,0 letztes Jahr

Kommentare: Overall it is a useful business phone system that serve the outbound call purpose. Integration didn't help much as there wasn't any place to record a call log after a call; I have to clicked the log call manual to do that. It is a good basic phone system for basic user who seeks for simple function of calling.

Vorteile:

The outbound calls made were made without issues. Audios are crisp and clear. Simple interface and easy to use, no fancy and complicated feature.

Nachteile:

Some basic features such as inbound , recordings incurred fees not to mentioned the outbound quotas which charges once exceeded.

William
Director in USA
Elektrische/elektronische Fertigung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A good helper for business

5,0 vor 8 Monaten

Vorteile:

Call forwarding is very convenient and easy to set up. The price is moderate, not very expensive

Nachteile:

There are no discounts and promotions, so there is no willingness to pay in long term

Subhransu
President in Israel
Vorstandsbüro, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent and affordable Global Call Forwarding Services

5,0 vor 11 Monaten

Kommentare: Excellent, Affordable.

Vorteile:

This is an excellent service provider in global call forwarding, affordable and if you encounter any issue they attend to it immediately. Particularly, [sensitive content hidden] - APAC has been very prompt in attending to any request or issue. We are happy to have used their services for more than 15 years.

Nachteile:

Nothing as such during 15 years of our usage of their platform.

Scott
Service - Account manager in USA
Maschinenbau oder Wirtschaftsingenieurwesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Global automation company - ease of use

5,0 letztes Jahr

Kommentare: Great customer service team always willing to help.

Vorteile:

We use Global Call Forwarding for our US office and customers as well as our Customers across the world and Europe office. Customer calls one number and it gets routed to whatever office it needs to go to depending on time of day. Easy process.

Nachteile:

At first the website interface seemed confusing but the team walked me through it and it easy now.

Antwort von Global Call Forwarding

letztes Jahr

Thank you for your review, Scott. It's been our pleasure serving you and your business!

Derek
Vice President - Miiddle East and Africa in Südafrika
Telekommunikation, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Letter of recommendation - From Derek Friend to Global Call Forwarding

5,0 vor 2 Jahren

Kommentare: Letter of recommendationI wanted to take a moment to express my sincerest gratitude for the exceptional global telephony service I received from you and your team. From the moment I first reached out to your company, I was impressed by the professionalism and attentiveness of your staff. I have been utilising your service for some time now at different companies.Your team always go above and beyond to ensure that all of my needs are met and that I am completely satisfied with the service I receive.When I signed up I was particularly impressed by the level of expertise and knowledge displayed by your staff, who were able to answer all of my questions and provide me with valuable insights and recommendations into the telephone systemI also appreciated the personalized attention I received throughout the process. It was clear that your team truly cares about its clients and takes pride in delivering outstanding service.In today's world, it can be difficult to find companies that truly prioritize customer satisfaction. That's why I wanted to take the time to recognize your exceptional efforts and thank you for your commitment to excellence. I would highly recommend your services to anyone in need, your team have assisted me build an international business.I look forward to working with you again in the future.Thank you once again for all that you do.Sincerely,

Vorteile:

Global Call Forwarding is a telecommunications company that provides a range of call forwarding and virtual phone number services to businesses and individuals around the world. Some of the best features of Global Call Forwarding include their reliable and flexible call forwarding options, which allow users to forward calls to any device, anywhere in the world. They also offer a variety of virtual phone number options, including toll-free, local, and international numbers, giving businesses the ability to establish a local presence in multiple countries. Additionally, their user-friendly online interface and 24/7 customer support make it easy for users to manage their accounts and get assistance whenever they need it. Overall, Global Call Forwarding's combination of advanced features, global reach, and exceptional customer service make them an excellent choice for businesses and individuals looking for reliable and flexible call forwarding and virtual phone number services.

Nachteile:

Global Call Forwarding is a leading provider of call forwarding and virtual phone number services, and has gained a reputation for its reliable and flexible solutions. Customers like ourselves who use Global Call Forwarding's services have experienced no issues with the service, and that it works perfectly for our needs and budgets. This is due to the fact that Global Call Forwarding offers a range of features and options, including toll-free, local, and international virtual phone numbers, allowing businesses to establish a local presence in multiple countries. Additionally, Global Call Forwarding's user-friendly online interface and 24/7 customer support make it easy for users to manage their accounts and get assistance whenever they need it. The reliability and flexibility of Global Call Forwarding's services, combined with its exceptional customer service, make it an excellent choice for businesses and individuals looking for a seamless and hassle-free call forwarding and virtual phone number solution.

Prabhjot
Operations manager in Indien
Fluggesellschaften/Luftfahrt, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Very Professional and competent

5,0 letztes Jahr

Kommentare: Excellent

Vorteile:

Spoke to [sensitive content hidden] , Helped me with billing , analyzed by usage , recommended a plan , helped to cut my cost , at the same time made sure I do not end up overusing and gave a recommendation for this as well. A very professional organization through and through.

Nachteile:

Not found yet. I would share if I find any.

Antwort von Global Call Forwarding

letztes Jahr

Thank you very much for your kind words, Prabhjot, customer support is one of our top priorities!

Rishabh
Architect in USA
Informationstechnologie & -dienste, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Good product and features

5,0 letztes Jahr

Kommentare: Good experience, highly recommended, easy to use portal and good customer service.

Vorteile:

Ease to use portal. Good customer support team and competitive pricing

Nachteile:

For India number, CLI is not being forwarded. But i guess this is due to India's regulation

Nafisah
Manager in Malaysia
Krankenhausversorgung & Gesundheitswesen, 201–500 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Good experience with sale person

5,0 letztes Jahr

Kommentare: Very responsive, proactive, know well about the product.

Vorteile:

Good experience with sale person, actively asking questions

Nachteile:

Nothing that I can think of so far. All good

Peter
Project Manager in Slowakei
Medienproduktion, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Skeptical at first. Turns out it's all pretty good.

5,0 letztes Jahr

Kommentare: I do recommend United World Telecom for their reliable communication services. They offer a user-friendly interface, clear call quality, and responsive customer support which I value the most, since I wasn't too sure about choosing them. Their competitive pricing and flexible options make them a practical choice for reliable communication solutions. In our case, we needed a short-term solution, which we got, so kudos!

Vorteile:

The setup was easy and fast. I needed a solution and I got it very quickly, so that was the best part.

Nachteile:

I was skeptical at first because of the reviews and I couldn't know if this is valid or not so perhaps the con would be a lack of credibility to choose them, i guess?

Antwort von Global Call Forwarding

letztes Jahr

Thank you, Peter, for your positive feedback and review. Customer support and call quality are our top priorities.

Antonio
Director in USA
Telekommunikation, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Call forwarding servicr

5,0 vor 2 Jahren

Kommentare: Call forwarding from mobile phones fron one country to another

Vorteile:

Quality, ease of implementation and customer service

Nachteile:

Documentation requirements a bit too heavy for foreign implementation.

Winston
CEO in Kanada
Internet, 11–50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Tested VoIP Phone for a Chinese number

4,0 letztes Jahr

Vorteile:

Customer service is great, people are very reachable.

Nachteile:

The product did not work for my use case - this is not really a fault of Global Call Forwarding. My particular application required me to use a name registered to a real name not a virtual number.

Antwort von Global Call Forwarding

letztes Jahr

Thank you, Winston.

Lori
CRM Production Manager in USA
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Great experience with this product and team

5,0 vor 2 Jahren

Kommentare: I signed up to test SMS messages for a UK client from the US. Sadly the SMS marketing service provider would not send SMS to a virtual number so I had to cancel the service in the end, but my experience with this company (even cancellations!) was great: easy, convenient. I definitely appreciated the free trial as it would have been unfortunate to have to spend funds just to learn that it didn't work for me from the end (though NO fault of Global Call Forwarding). If I ever need an overseas number for another project, I would not hesitate to return to Global Call Forwarding.

Vorteile:

Fast and helpful support, ease of signup and use.

Nachteile:

n/a, I really had no problems with them at all!

Laura
Destination Manager in Niederlande
Transport/Güterfrachtverkehr/Schienenverkehr, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Transferz

5,0 vor 2 Jahren

Vorteile:

Ease if use, very responsive customer support

Nachteile:

Experienced some issues to set it up at the beginning but after contacting the support team it was set up within 1 day!

Antwort von Global Call Forwarding

vor 2 Jahren

Thank you, Laura. Customer support and service quality are our top priorities. We appreciate your business and look forward to supporting you in the coming months and years.

Axel
Head of CS in Argentinien
Freizeit, Reisen & Tourismus, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Out-of-the-box solution for local lines

5,0 vor 2 Jahren

Kommentare: Very good

Vorteile:

Implementation is easyCustomer support is responsive

Nachteile:

We initially had some limitations because of the type of line selected. Quickly solved by their team.

Antwort von Global Call Forwarding

vor 2 Jahren

Thank you, Axel, for your kind words. Customer support and service quality are our top priorities.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

International phone number coverage for our business

5,0 vor 2 Jahren

Kommentare: Good quality service and local customer support. They're always responsive when we have an issue.

Vorteile:

They make it easy to get international phone numbers for different markets that we do business in. They're more flexible with documentation requirements than other providers. We can also make outbound calls with our virtual numbers.

Nachteile:

Integration with our CRM would be nice, but they have a good softphone to make calls from.

In Betracht gezogene Alternativen: Aircall, VoIP.ms, CloudTalk und AVOXI

Gründe für den Wechsel zu Global Call Forwarding: They were more responsive during the sales process, and they have a local support office in Bangkok.

Antwort von Global Call Forwarding

vor 2 Jahren

Thank you very much for your kind words. Service quality, customer support, and flexibility are our top priorities.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Good service for international business expansion

5,0 vor 2 Jahren

Kommentare: It's been a good service so far which has helped us market our luxury car rental businesses to clients in other countries. We're able to set up local phone numbers to show in our advertisements in target markets, while answering the calls in Bangkok.

Vorteile:

We're able to set up phone numbers for different Asian countries that we're marketing to. They make it easy to set up a new phone number in another country while receiving the calls at our office in Bangkok. We can also make calls with the same number as a caller ID.

Nachteile:

Nothing to complain about, but it would be nice if they offered promotions for people to set up multiple phone numbers.

In Betracht gezogene Alternativen: Aircall, CloudTalk und AVOXI

Gründe für den Wechsel zu Global Call Forwarding: Better pricing model and local customer support

Antwort von Global Call Forwarding

vor 2 Jahren

Thank you for your positive feedback! Global Call Forwarding is always at your service.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Eventservice, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Reliable service, great support, and fair pricing

5,0 vor 3 Jahren

Kommentare: Great company. They’re headquartered in South Florida and right up the road from us. Their support is outstanding and they do what they say they are going to do, every time.

Vorteile:

Easy to use, reliable call routing service. It’s a month-to-month service without any commitment, so we’ve been able to upgrade and downgrade plans seasonally as our call volume fluctuates.

Nachteile:

No major issues. It would be nice if they offered an iOS app to manage call routing settings from my cell phone, but their web app works just fine on mobile.

In Betracht gezogene Alternativen: Aircall und AVOXI

Gründe für den Wechsel zu Global Call Forwarding: Simple pricing and responsive customer support during our free trial. Also, they are a local company in South Florida.

Antwort von Global Call Forwarding

vor 3 Jahren

Thank you!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Versicherung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy to use call forwarding, call recording, and VoIP services.

5,0 vor 2 Jahren

Kommentare: Great experience working with them. The services have been reliable and have helped my business. Their sales and support teams are great.

Vorteile:

It was really easy to get started. The auto-attendant/IVR feature was fairly straight forward and their chat support helped me make sure everything was set up properly. The call recording and outbound features are also very useful for my business.

Nachteile:

No major cons. Could have voicemail transcription, though.

In Betracht gezogene Alternativen: AVOXI

Gründe für den Wechsel zu Global Call Forwarding: Better pricing and the sales team was more responsive during the evaluation phase.

Antwort von Global Call Forwarding

vor 2 Jahren

Thanks for your review. We really appreciate the feedback.

Cris
Cris
Director of Marketing in UK
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very clever service

5,0 vor 4 Jahren

Kommentare: Fantastic, positive and friendly.

Vorteile:

We use this service daily as a way of allowing our small UK-based company to be truly global. We accept calls from the USA, Canada, Australia, and New Zealand as though from a UK phone, and at a really great price. No difficult setup, it just works. And we have a great account handler who reaches out to ensure things are moving along nicely. Highly recommended.

Nachteile:

There are no cons, it's great software and has continued to work for us.

Antwort von Global Call Forwarding

vor 4 Jahren

Thank you, Cris. It's been a pleasure working with you and the Healthy Stuff team!

Jorge
CMO in Spanien
Telekommunikation, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Above and beyond customer service by Miguel

5,0 vor 3 Jahren

Kommentare: Amazing service, outstanding follow up and problem solving by [SENSITIVE CONTENT]. Best customer support that I have ever found and great pricing! Easy to use solution and good look and feel of platform. Recommend 100%, It has become our international numbers provider!

Vorteile:

Easy to use, great price and amazing customer service

Nachteile:

solved with the new look and feel of the new control panel

Antwort von Global Call Forwarding

vor 3 Jahren

Thanks, Jorge. We're glad that we were able to assist you and look forward to working with you in the future. Service quality and customer support are our top priorities.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent Service Provider

5,0 vor 2 Jahren

Vorteile:

Ease of deployment and administration , excellent support team.

Nachteile:

GCF does not lack in any matter, they are great at what they do.

Antwort von Global Call Forwarding

vor 2 Jahren

Thank you. It's been a pleasure working with you and your team.

Jon
Founder in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Amazing product at a low price point

5,0 vor 3 Jahren

Kommentare: Customer service is amazing. I highly encourage people engage with Global Call Forward

Vorteile:

It's a reliable call management software that I use for my business. Their customer support is always responsive and friendly. Call quality is good and the system is very flexible.

Nachteile:

None that I could think of this moment.

Antwort von Global Call Forwarding

vor 3 Jahren

Thanks, Jon, a pleasure having you as a Global Call Forwarding customer.

Greg
Customer Service Manager in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Reliable service that is easy to use.

5,0 vor 3 Jahren

Kommentare: Overall it's been a great experience. It's affordable, reliable, and easy to use.

Vorteile:

It's really easy to set up in less than one day. Everything just works smoothly and calls are routed reliably based on rules.

Nachteile:

No major cons. It's a good service with good support that has been helpful when I needed something.

In Betracht gezogene Alternativen: CloudTalk und AVOXI

Warum Global Call Forwarding gewählt wurde: Slightly better call quality and the sales team was more responsive when I reached out. Plus, the other company started charging high admin fees and taxes.

Zuvor genutzte Software: AVOXI

Gründe für den Wechsel zu Global Call Forwarding: The sales team was more responsive and friendler.

Antwort von Global Call Forwarding

vor 3 Jahren

Thanks for your review, Greg C. We appreciate having you as a customer!