von Glasscubes4.6/5 176 Bewertungen
Bewertet am 17.8.2018
Glasscubes Intranet/CRM - What a find
Kommentare: Our experience with Glasscubes has been an extremely positive one since the moment I first spoke to Craig. He conducted two online presentations, which having sold software for 18 years, I think are some of the best I have had. Clear, concise, informative, in plain english and no hard sell (just let the product do the work for him!). The implementation and on-boarding process is both intuitive and straight forward with lots of support both from the team and from online content, which is excellent. Nothing is too much trouble for our primary contacts. Pound for pound, Glasscubes exceeds expectation and I can only imagine will get better and better. Yes there are improvements that can be made but their 'vote for new functionality' that clients can access will enable them to prioritise and gauge what to do next. We are a team of 13 and the overwhelming feedback has been really positive from the whole company and has made us far more collaborative, centralising all our work and creating a focal point for our company. I very much look forward to working with Glasscubes for many years to come and if they maintain their standards, they will become a real force in this market and a natural choice for small SMEs.
- Easy of use
- Breadth of Functionality
- Amazing support
- Great supporting documentation
- Cross platform and device availability
Nachteile: - would like to see smoother integration with MS Office suite (both on PC and Mac). I appreciate refinements to this process are ongoing. Working on a Mac, it this is slightly clunky but really not a deal breaker in anyway.
Antwort des Softwareanbieters
von Glasscubes an 22.8.2018
Thank you for your review. Just as an update for you, we are currently developing our Microsoft Office 365 integration. We anticipate it being launched towards the end of this quarter.
The Glasscubes Team
Bewertet am 20.11.2019
Glasscubes user review
Kommentare: Glasscubes is helpful, user friendly facility that allows out team to work remotely with each other and have a central repository for our trackers and resources. this is invaluable becasue we are spread out across the North of England and would struggle to work cohesively together without it.
Vorteile: Simple to use and very functional. Flexiblility to create archives, workspaces and files. Easy to organise how you want.
Nachteile: Process for making updates could be slightly smoother but really not a problem
Bewertet am 24.9.2019
Glass Cubes for Shared documents internally
Kommentare: It is a good system here has been some bugs but generally, the security and structure is better for our organisation than relying on google drive
Vorteile: It is an excellent way to store documents by department, and limit access to certain documents by junior staff
Nachteile: Multiple parties can not edit the same document at the same time as it locks to one user- unlike google docs
Bewertet am 23.1.2019
Cheap and cheerful collaboration
Vorteile: Ease of set-up and simple cost model. Sharing documents with suppliers is non chargeable license. Fast on boarding
Nachteile: Poor versioning, real basic desktop UI, poor integration with mobile platforms
Bewertet am 22.11.2019
Great tool for securely sharing resources with remote team members
Kommentare: We are able to easily meet our Data Protection obligations and quickly and easily share files between remote workers literally drag, drop and you're done. It's as easy as if we were sharing files in the office...
Vorteile: The ease of use and support is fantastic. I save so much time by using Glasscubes. No longer do I have to spend time creating encrypted zip files to email. I just drag it into the required folder, click save and I'm done. Plus it's easy for me to see if anyone updates any of the files, makes a comment etc. Setting permissions is easy too so I can be sure the files are only going to the right people.
Nachteile: That I wasted so much time doing this all manually before I'd heard of Glasscubes!
Bewertet am 1.7.2019
Collaborative working at its best
Vorteile: Collaborative working at its best. We have been using Glasscubes for a number of months now and cant imagine not having it as part of our core toolset. The functionality is extensive and its incredibly intuitive to use. As a local government user, we are limited in the type of products we can use but this one ticked all the boxes and I can only see it's use increasing as time goes on.
Nachteile: nothing so far, I have not found anything that it cant do as of yet.
Bewertet am 18.12.2019
Great service for shared service users
Vorteile: Provides an excellent service for our funded project. Enables data to be shared between partners securely and effectively. Would recommend to others who work with several partners for a space where information can be shared and stored for all to access securely.
Nachteile: It is a bit of a minefield if you are a new user.
Bewertet am 26.3.2019
Perfect for notes/creative process
Kommentare: Overall good experience
I like that we're able to attach notes to different documents and share with other parties, makes the back and forth process more simple and is easy to toggle between the notes and the document.
Friendly support staff
Nachteile: Wish the Workgroup membership level included more than 5 people, great extra features but no in between options for small group of 9 or 10 people
Bewertet am 8.4.2019
Vorteile: The speed of the entire operating system.
Nachteile: The workspaces do not organise themselves into alphabetical order automatically.
Antwort des Softwareanbieters
von Glasscubes an 9.4.2019
Thank you for your review. I just wanted to point out to you that workspaces do appear in alphabetical order. The only exception to that, is that because you are an Administrator, you will see a group of workspaces at the bottom of your list called 'Member Workspaces'. These are separated to make Administering your core workspaces easier.
The Glasscubes Team
Bewertet am 9.7.2019
Functional and easy to use
Kommentare: Very good. The developer quickly enabled additional functionality on demand to suite our civic requirements.
Vorteile: Its a functional and easy to use file sharing platform. The interface is effective and allows me and my team to move large amount of data between internal and external sources.
Nachteile: Can sometimes be quite demanding on an aging laptop. But this is less a Glasscubes issue than a hardware issue.
Bewertet am 20.6.2016
Glasscubes; a great tool for sharing information and working together on projects
Kommentare: I started to use Glasscubes a few years ago when our team started working on projects with colleagues based around the UK. My first real experience was working on producing a short online course with colleagues in Manchester. Glasscubes made it so much easier for us to get feedback on content quickly and we didn't have to worry about version control as Glasscubes clearly shows you the history of who has accessed what and when. Everyone in the team could see the same information and we knew what we were all working on was the most current and up to date content. It definitely made life a lot easier for us.
Things I like about Glasscubes:
1) Its easy to use
2) You can upload documents that multiple people can access
3) You can give specific people access to a project
4) You can access Glasscubes from anywhere
5) I can create my own task list to keep on top of my workload and others can also add to that task list
6) Glasscubes notifies you when someone has added to a project you are working on or has assigned a task to you
Nachteile: I haven't found anything yet that I really don't like.
Bewertet am 23.6.2016
Glasscubes: Fantastic File Sharing and Virtual Office Resource
Kommentare: In searching for a resource that would tie multiple working teams that adjudicate and support over 70 churches and social service agencies in the upper Midwest of the USA, we explored many options but settled on glasscubes. Ease of use, excellent labeling and parking of necessary files, reviews, collaborative projects confidentially limited to particular subsets of larger collaborative team was a huge seller. Being able to use discussion and polling options for online formal decision making, global calling options, doc reviews, pushed notices, universal calendaring and strong tech support made glasscubes an easy decision.
Ease of use
Excellent labeling and parking of necessary files
File review and collaboration made easy
Easy management of access for large pool of users
Great discussion and polling options for online decision making
Global calling options
Good calendar tool
Strong tech support
Sometimes difficult to review docs in native viewer/editor
Costs lower under 'per workspace' model than new 'per user' model
Bewertet am 11.10.2017
A brilliant collaborative tool
Vorteile: My department works across several higher education institutions which all operate in slightly different ways. Before we subscribed to Glasscubes, the challenges we faced performing simple tasks such as file-sharing, collaboration and diary coordination were taking up a significant amount of admin time. We're now working much more efficiently on Glasscubes and the extra features, such as Task Management, are a real bonus! The support in place for teams working on Glasscubes is some of the best I've seen with any product or service; whether you head to the Glasscubes Help Centre and read the tutorials on every aspect of the system, chat to the support team on the messaging feature, or phone them, you're never far from help. I've had very few issues so far, but they have always been solved really quickly and thoroughly.
Nachteile: There is very little I dislike about Glasscubes as a company and a product. I am truly impressed as a customer. One aspect that perhaps has room for improvement is the development of features on Glasscubes - specifically that there are so many brilliant suggestions by users that the task of implementing them all is next to impossible. Having said that, the very idea that users can request features that they would find useful in their work with Glasscubes is a great system in itself and another reason I fully recommend it to companies and teams of any size.
Bewertet am 27.3.2018
My experience with glasscubes has been that it is very simple to use with a few downfalls.
Kommentare: A huge benefit that I received from this software was the ability to share files, manage documents, and create my own personal content in one place. Whereas in the past, I would have had to use several different types of software to get all of these things done in a timely manner.
Vorteile: The thing that I love the most about this software is that I can easily share files and manage documents without worrying about security concerns. I also am a fan of the fact that I can create my own personal content within the software making it possible for me to use just one software compared to the many that I used to use.
Nachteile: The thing that I like least about this software is the fact that sometimes it can be very difficult to review documents while in the native viewer setting. Another thing that I am not a huge fan of is the fact that most features are add-on software that is available to you at a higher cost that can be very expensive when added with the initial cost of the software.
Bewertet am 9.8.2017
Easy-Intuitive-supportive. Highly recommended
Kommentare: collaboration and internal communications has increased many-fold as people find it so easy to use.
Vorteile: I work for an international NGO and we have staff and Board members in about 40 countries. We were finding that our former intranet platform was no longer fit-for-purpose and 'clunky'. Our users were disatisfied, so we had to change. We started testing out Glasscubes late 2016 and right away the support team have been answering our questions quickly. No question is ever too small. We moved our intranet over to Glasscubes in April, with full launch in June. The platform is so user-friendly and we have seen a great increase in engagement from our global staff in the short time we have been using it. It is so intuitive. Many of our staff use Facebook, so they can figure out how to use it with miminal training. The support pages are great and the live chat and admin forum are really useful for problem solving. Highly recommended if you are looking for a collaborative platform.
Nachteile: This is more difficult to complete. Not being able to label mutlipl documents are a time is a bit of a pain - but the glasscubes development team is looking into a fix for this.
Bewertet am 27.6.2016
We'd be lost without Glasscubes!
Kommentare: We use Glasscubes to manage and create thousands of assessments in order to train the healthcare scientists for the NHS. We have a distributed team of many hundreds of people that work together collaboratively and seamlessly across the NHS. Without Glasscubes our work would not be possible. Our teams are busy people that work on the front line in the NHS, by using a system like Glasscubes we save time, money and effort by allowing our teams to work together easily at times that work for them. I'm really not sure what we'd do if we didn't have Glasscubes.
Easy to use
Easy to set up
Easy to get people started
Nachteile: Could be improved for mobile devices
Bewertet am 19.7.2016
Glasscubes is a good Cloud solution
Kommentare: As a multi-site company sharing sensitive data, we needed an internet based system so that we could share and update data easily. Of all the systems we've seen and tried, Glasscubes offers the best combination of features and pricing. It works well for us and we've been using it for many years.
Vorteile: It's easy to access and to use, particularly given that most of our users are not technically minded
On-line editing and sharing of documents could still be improved
Bewertet am 3.5.2017
Great customer service and best intranet around. Intregral part of our company now.
Vorteile: Easy to use and support has been excellent. Particularly useful for controlling document versions and issuing the latest information to your team. Would recommend to anyone looking to set up a company intranet
Nachteile: There is not an app version yet, so is not the easiest to use with a tablet. I believe this is being looked into though.
Antwort des Softwareanbieters
von Glasscubes an 3.5.2017
Thank you for your review. We do have native mobile applications available now. Here's some information for you https://support.glasscubes.com/hc/en-us/articles/212489549-Glasscubes-for-mobile-users.
The Glasscubes Team
Bewertet am 4.12.2017
Fabulous tool....excellent product
Kommentare: Effective communication, organization, improves our efficiency. The chat feature helps us communicate in a way which keeps the noise volume down in our showroom environment. Perfect tool for our business. Could not be more pleased. Also has a downloadable app for smart phone users, which allows our outside sales team connectivity.
Vorteile: We could not be happier with this product! Excellent value, affordable, perfect for our organization's size and needs. Did not know a comprehensive product like this existed. Glasscubes' support is dependable. Communication is stellar. Could not be more pleased, and my company has benefitted from this purchase. It has changed the way we work and improved our efficiency. It give us the tools larger organizations have, and has streamlined the way we communicate and organize particular functions. The downloadable app for smart phones was a big bonus. Amazing product, exceptional value.
Nachteile: Looking forward to the Calendar feature being a part of the app. Otherwise, I do not have any cons to convey.
Bewertet am 21.6.2016
Glasscubes Is Great
Staff find it easy to use and at Head Office its really easy to control,
Overall great intranet solution for business with multiple users to share documents, projects or to report figures in real time back to head office.
Vorteile: The interface
Nachteile: had some compatibility issues with some of my spreadsheets on mac platform , but have overcome them now with help from support team
Bewertet am 28.7.2016
Gotta love that Glasscubes!
Kommentare: Glasscubes has been a lifesaver for my project management. I use the to do lists and workspace most frequently and it helps to keep my tasks organize and keeps me on track.
Vorteile: I like that it is easy to use and set up. The collaboration features are also top notch. Glasscubes makes it easy to work with my secretary as well. I like the way that tasks are either not started, in process or completed. It makes it easier to keep track of things.
Nachteile: It needs an iOS app, at least for the to-do list and calendar. Google integration would also be great.
Bewertet am 6.7.2017
Good tasks list! quick, easy, assignable and efficient.
Kommentare: Easy task list creation and recording progress
A nice platform to use in the workplace, it is very easy to keep track of lists/tasks etc.
As a company we use this as a master task list, where we have all of our tasks subdivided into sections relating to our role within the company and then those tasks are assigned to us.
With regards to file uploads etc we do not use this feature as we should.
all together though, it is a very useful application and we rely on it to keep track of our tasks register for all members of staff.
I do find the compatibility with glasscubes vs windows is not at its best, for example you cannot copy and paste a number of tasks into glass cubes or vice versa as far as i am aware.
I like the feature of being able to download a report - although this does not come without errors in formatting for example - this should be looked at.
Bewertet am 16.11.2017
Glasscubes is vital asset to the company.
Vorteile: Glasscubes is a really useful storage and communication area that has been create for the business we are in. It allows us to easily start discussions, show changes and new additional files uploaded and generally keeps everything easy to find and store for quick workflow across multiple sites.
Nachteile: There is not much the software cannot do, it is multi functional and provides the company with a lot of functionality that we didn't have before as we used multiple platforms for different things.
Bewertet am 20.6.2017
This software is so easy, perfectly fits our needs, and the company is so helpful.
Kommentare: Knowledge sharing with our clients; managing projects with clients in other states; storing important documents without needing to manage SharePoint and the security (Glasscubes does all that).
Vorteile: It's very easy to use. It has some great innovations like emailing a document to it add to a list. Managing teams is most helpful for managing security.
Nachteile: I would like to link images from a single location in Glasscubes to multiple docs, so when I change it once, it is changed everywhere. That's not possible so we risk old images scattered about.
Bewertet am 24.6.2016
The online collaboration space that users actually use and embrace.
Kommentare: Among all the varieties of online collaboration software that I and the global networks I advise have used to try to build on-going, strong, virtual communication between our users, Glasscubes has been embraced and used more deeply, persistently and effectively than any other platform. Use the dashboard of recently added/changed/commented-upon to discover all the action throughout your Glasscube instance. It's an easy way to stay right on top of all developments. It gives confidence to users that their new contribution won't get lost deep in the site somewhere.
Vorteile: It has intuitively well-placed modules (dashboard of recent content; very functional workrooms - each with separate document/comments and more; effective tagging; and global search are most-used and appreciated.
Nachteile: I would find it advantageous for Glasscubes to widen its array of pricing options.