Filled with features but slow

Bewertet am 16.11.2016
August B.
System Analyst
Konsumgüter, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The vast amount of features allows it to be compatible with many different business models throughout several industries which can make it a little over complicated on what to do via data-entry as your company doesn't use every single piece of functionality and you have to fill in the appropriate area for what your company is using as there are allot of fields and tabs that you could have to update. So it can produce very detailed information if allot of the fields are utilized. Speed is a huge concern with this software as it has multiple layers of programming on top of an outdated platform that makes the data entry workable but painfully slow once you get used to running the software.
I am not part of the financial portion so I only gave it one star because it wouldn't let me erase and make it no stars.
See Advise to Others for more details.

Vorteile: Scale-ability and the capability to mold to a lot of different companies business models.
The Purchasing/Forecasting functionality is top notch and very mold-able to any purchasing model ranging from central purchasing down to individualized seasonal items. Once set up it will let you get away with a smaller procurement department as the system will tell you what you need to order.
The vendor is good about fixing issues quickly but sometimes difficult to distinguish between an actual error and a company specific business process.
There are a ton of purchasable add-on's from the Vendor them-self along with even more third party add-on's that makes this a wonderful software if you have the money and skilled personnel to support it.

Nachteile: Scale-ability and the capability to mold to a lot of different companies business models. Since this software can mold to a large variety of business models it can make training difficult and long due to the complexities of the software's advanced features. This also makes data entry combersome as you have to know what fields to enter depending on what functionality you are using.
Slow to implement vendor driven Idea's Network from user ideas.
The product feels extremely slow once you get used to running the system and is glitchy because of the method chosen to release updates and advancements. Developers run a continuous improvement program with multiple releases a year so as they are designing new features at the same time they are cleaning errors and glitches rather than waiting a long time for advancements and a rock solid release. This could also be considered good and bad if you need an advancement, you don't have to wait!
The companies move to have the first level of support go to India can lead to frustrations because of the communication blearier along with the new support teams are not yet very knowledgeable with the software and the level of experiences with the software is still being developed

Been with P21 product for 23 years. Have not wanted to change ever

Bewertet am 6.3.2018
Leo C.
President/Owner
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The ability to communicate everything about inventory, sales, purchase with everyone on our team at the same time. It is rather intuitive so training is fairly easy. Month end procedures are documented and easy to do.

Vorteile: The ability to see all facets of history in every ribbon/window and can go way back in time. The inventory module allows for us to go into our warehouse directly to where the item is and we can see costs, sales, quotes, etc.

Nachteile: The accounting package is staid and doesn't allow for easy access to edit. Records are like pictures so you can't edit rather than documents you can. Also, support was by far the overriding reason I crowed about P21/Epicor but not anymore. To often I get people who tell me to look at a solution in their data base rather than assisting me with my current issue, or don't even realize that I am hosted.

Prophet 21 Excels at Distribution Management

Bewertet am 2.5.2017
Aaron P.
Operations Manager
Geschäftsbedarf & -einrichtung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Prophet 21 has been a great ERP solution for us that has had a profound impact on our efficacy. We have also been able to reduce inventory substantially by using Prophet 21's inventory management tools.

Vorteile: Ease of use. Prophet 21 application designers have put a lot of thought into making Prophet 21 simple to use yet powerful enough to meet the demands of thousands of distribution businesses.
Open database. I love the open database architecture. It allows me all the functionality I need to write custom reports for my business.
Fits a wide range of business requirements.

Nachteile: Lots of stuff in there we just don't use.
Can sometimes be slow aggregating data.
Artificial limit on the number of windows that can be open in the software at one time. Most computers today are more than capable of handling a much higher limit.

Epicor Prelude

Bewertet am 21.2.2017
Sharon H.
Controller
Konsumgüter, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have used the Prelude product since 1995. It has served us well over the years but is no longer in active development. Had all the integrated features we needed at the time. Real time, Order Entry, AR, AP, GL, Inventory, Purchasing. Pay a lot in support fees that supposedly went towards development, but new modules have to be purchased. Only basic enhancements integrated with upgrades.

Vorteile: Real time (as opposed to batch processing) based software solution with integrated modules. No redundant data entry needed. Visibility of data available throughout the company.

Nachteile: Have lost the majority of good people with working knowledge of the product.
Not in active development.

Windows user friendly

Bewertet am 2.5.2017
Lynn C.
CFO
Elektrische/elektronische Fertigung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Anyone who is familiar with Windows based products will have an easy time learning the interface.
The SQL database makes it easy to retrieve information.
The screens and security are easily customizable by role or user
There are numerous third party products that work seamlessly
numerous tools available for inventory control
Advanced demand forecasting tools

Nachteile: handling of customer deposits is clumsy
not particularly retail transaction friendly
needs to have a mobile credit card interface.

A difficult journey for a layman

Bewertet am 6.3.2018
Wayne U.
President
Lagerung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: increased productivity from order entry and production (kitting) processes

Vorteile: Ease of access to different programs from multiple points. Ease of adding things like contract pricing and customer item numbers

Nachteile: Lack of basic reports that make sense to me. (seems reports must have been written by a programmer that would not be using them on a daily basis). High cost of special reports and basic changes. Basic things like letting you move out of a field without entering anything and it is a required field.

Great software that can be tailored to suit your needs

Bewertet am 26.10.2018
Verifizierter Rezensent
Customer Service Representative
Verbraucherdienste, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Ease of use, adaptability when needing to add a specific feature or field.

Nachteile: "Tabbing" to jump from field to field can sometimes get messy. When it's first opened you can use the tab key to jump from different fields like any other GUI. However, after some use for reasons unknown, eventually the "tab track" will slip off the rails and suddenly hitting the "Tab" key just makes it cycle through the top row of fields instead of the entire interface.

always learning new bells and whistles

Bewertet am 6.3.2018
Jeremy M.
warehouse/logistics/inventory manager
Groߟhandel, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Due to customizable features, was able to eliminate keystrokes and mouse clicks.

Vorteile: Great customizable features; custom columns, the ability to add tabs and add fields almost anywhere on any screen is a great feature. The master 'search' full-text search feature a plus.

Nachteile: New windows take too long to load. Other than that, once a window is open, navigation is rather pain-free.

Takes a minute to understand

Bewertet am 15.8.2017
Charlee P.
Corporate IT
Konsumgüter, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: P21 has a lot of room to grow, it is great bare bones, and definitely a company you have to be patient with.

Vorteile: many features, room to expand, personalization, lots of networking options, helpful forum, multi functional

Nachteile: pricey, not intuitive, to take the learning courses it costs more money, features come with a basic versions and a "premium" paid for version, such as dynachange and crm

Good system for distribution, Web based version of the software still lacking

Bewertet am 6.3.2018
Ted H.
Business Analyst
Baumaterial, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Good distribution software, easy to use. Upgrades included in support package and are frequent. Company making good effort to introduce new features.

Nachteile: New web version of the system was lacking. It was recently released but i expected it to be more ready for prime time. Was disappointed had to stay with windows version of software.

AP/AR orders

Bewertet am 6.3.2018
Lisa W.
Office Manager
Buchhaltung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Easy access to information

Vorteile: the connection between all the windows. going from orders to invoices and back. the pages are set up nicely

Nachteile: it takes much too long to open a new window. When I want to open a new window, i have to wait almost 10=15 seconds. sounds silly, but in today's day everything is so immediate

Great product. Additional modules are pretty pricey.

Bewertet am 6.3.2018
Joseph B.
Accountant
Groߟhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Fairly easy to understand and use.

Vorteile: Very robust, has the ability to do just about anything you could want. From custom pricing by customer to pricing for quantity breaks.

Nachteile: If you need to adjust anything, wording or calculations on an invoice all costs. Plus the cost of additional modules is up there.

good to use difficult data extract

Bewertet am 7.3.2018
Mahmoud A.
BC
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Vorteile: functions are great and fits for distribution centers but not for service and repair orders in cases like this it falls short

Nachteile: crystal reports are very difficult to use i refer to have my data extract all in regular excel where all the data are in the same line.

Needs some work for sure

Bewertet am 24.4.2019
Verifizierter Rezensent
Sales Manager
Öl & Energie, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
3/5
Gesamt
2 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It allows us to make our quotes and keep track of sales orders and invoicing in the software.

Nachteile: There are some finicky issues with Epicor. If I have 2 monitors, and I move the program from one to the other, it is minuscule. There is a check mark that has to be unchecked if I need to change something in a quote. This can be rather annoying.

Easy to learn, use and expand

Bewertet am 5.5.2017
Derek K.
System Administrator
Industrieautomation, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: We can have a new employee functional in under a week. Support is great. Extensibility allows us to customize what we need. Always room to expand, no constraints.

Nachteile: The software seems to crash easily. Slightly quirky in terms of the software being very rigid (you can't do some things on the fly that would be beneficial).

Wholesale in a tough market

Bewertet am 3.11.2016
Charles M.
Director of Communications
Geschäftsbedarf & -einrichtung, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are a redistributor of janitorial and sanitation supplies in the mid-Atlantic region of the U.S. Our business model, while very successful for us, requires that we have access to, and the ability to manipulate data in unusual ways and Epicor Prophet 21 gave us the flexibility to do that. Because of its complexity and comprehensive nature, it can be a little intimidating to new users, but by incorporating many standard paradigms, it's never been a problem to train users or adapt the system to keep us performing at optimum levels.

Vorteile: As an open database product, we have complete control over the information. When we have run into any issues or had questions, the support staff has been stellar.

Nachteile: Full functionality may only be achieved with the addition of other products which come at a cost and may not integrate perfectly.

Epicor Eterm/Solar

Bewertet am 13.2.2017
Aaron R.
IT Manager
Geschäftsbedarf & -einrichtung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We would recommend this software to other distributors in the electrical field. We have used the system for over 8 years with no major problems.

Vorteile: Speed

A well known well developed software

Bewertet am 15.7.2016
Kevin D.
Project Manager
Konsumgüter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
3.5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
1.5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: This software is one that many people have heard of so its easy to refer to and find support online for. It has a wide range of functionality making it a useful product for a massive amount of companies.

Nachteile: This product is super expensive. You are paying for the brand, everyone has heard of it. Profit 21 is an incredibly powerful tool but because its made for so many different types of companies there are a lot of functions that you don't need. This makes the interface really busy.

Overall good experience

Bewertet am 7.3.2018
A.j. B.
Product, Marketing and Project Manager
Einzelhandel, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It is enable us to be much more efficient in our processes, we have better traceability on changes made in the system by which user. The platform is available in different ways, RDS, mobile app, web interface, which is great.

Vorteile: The very specific functionalities it offers. It is a very powerful tool for our purchasing department, and hope to explore even further on the possibilities.

Nachteile: That the very specific functionalities, are programmed through multiple windows. Sometimes trying to figure out why it doesn't work, only to find out that you forgot to enter something in a different menu.
Some features work differently on the sales side versus the purchasing side, which is quite strange.

Prophet 21 is a workhorse

Bewertet am 29.8.2016
Barbara L.
IT Manager
Industrieautomation
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
3.5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4.5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The Prophet 21 development and support staff are very knowledgeable. Many of the folks have been there a long time, employee retention is great and the knowledge is very useful.

Nachteile: some of the import functionality and the inability to add fields to the import mappings

Epicor user and interface

Bewertet am 7.11.2017
Ruby K.
Quality Engineer
Automotive, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: SoftwareAdvice
3/5
Gesamt
2 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our company has shipped product without quality verification. It has caused several customer complaints.

Vorteile: The Epicor software includes several aspects of manufacture. It has helped our company with product manufacture to shipping product.

Nachteile: Training is not easy to follow. You may be able to ship product without quality verification. There should be a lock on the functions of the software to follow a procedure fully from components to manufacture, quality control and shipping.

Excellent software for mid-sized distribution companies

Bewertet am 26.7.2017
Justin S.
Systems Administrator
Konsumgüter, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Epicor provides phenomenal support for their products. The Prophet 21 GUI (graphical user interface) is easily learned by users, even the most non-tech users.

Nachteile: Determining which format (web based, hosted, self hosted) to purchase can be difficult to determine. The price breaks for user license is very expensive.

ecommerce catalog

Bewertet am 15.9.2016
Genera M.
COO
Automotive, Selbstständig
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
4.5 / 5
Benutzerfreundlichkeit
4.5 / 5
Eigenschaften & Funktionalitäten
4.5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Epicor is one of the top catalog providers in terms of automobile parts, even though its quite expensive but they have proven to have the best data in the industry. I've tried a couple others but Epicor hands down has the best catalog system out there to date. They have logged many decades of data pertaining to everything for a vehicle.

Nachteile: price! They price is far too expensive, Epicor knows you NEED their catalog to do business via ecommerce. You get assigned a sales guy who's mission is to sell you their cloud service, catalog and other cool features that your business may or may not need. Only utilize the software based on your business needs, tailor make it to fit your budget and work best for your company.

Over sold on a very difficult to implement and then actually use product takes more time to process

Bewertet am 12.3.2018
Bart B.
President/ceo
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
2/5
Gesamt
1 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis

Vorteile: Robust with a lot of power- which would be great but seems to be ineffective and inefficient in its actual use. Very time consuming for users

Nachteile: Have to buy more and more add one to do what we we sold it would do. Takes more time to process orders than anything in the past.

Antwort des Softwareanbieters

von Epicor Software an 15.3.2018

Bart - Thank you for your response, we value your feedback. We are working with our team to contact you for a follow up.

Nearly eight years after our installation, disappointed in my choice to install it.

Bewertet am 9.3.2018
Brian S.
CFO
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
2/5
Gesamt
3 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis

Vorteile: I was finally able to find a reliable cost-effective third party program that effectively automated reporting; at least for the reports written with crystal reports.

Nachteile: Tired of filling out surveys that do not result in change that should be basic to this program ...

Antwort des Softwareanbieters

von Epicor Software an 15.3.2018

Brian - Thank you for your response, we value your feedback. We are working with our team and will contact you to follow up.