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Über CHK PLZ

A contactless payment, ordering and delivery solution built to help restaurants adapt for the future of the hospitality industry.

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Nutzerbewertungen filtern (24)

Michel N.
CEO in Kanada
Restaurants, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Review from a restaurant

5 vor 8 Monaten

Kommentare: Chk Plz allowed me to manage orders more effectively and accept more. They also allowed us to give better customer service by saving us time from punching and coordinating deliveries. The experience is great.

Vorteile:

The most impactful features are the Order Pacing (ability to accept a maximum of orders per time slot), Menu Editor (super easy to use unlike the other apps). Having Order Pacing allows us to avoid having too many orders at a time a having to monitor the orders and close them manually, it "paces" the orders for us. You don't have to accept the orders so the stream of orders is perfect when you know your capacity well. Integration with my POS was pretty easy although it took a while, but it was worthwhile because we save a lot of time now and didn't have to pay an extra fee like all the other softwares. As for the platform, all you have to do is insert their links and that's it.

Nachteile:

Their Dashboard was created recently which helps a bit but honestly, we can't use it when it's too busy because it's too slow for our flow of orders. Everything has to be input manually for each phase. When a driver picks up a delivery order, it should automatically mark as Complete on our end. A few times, drivers were waiting for an order that was already delivered or when we lose our order ticket, it's hard to know if it was already done when you are swamped with orders. There is no Search so we still use the old email orders to search for specific orders or clients. But the greatest Cons are the delivery companies which Chk Plz has no control over. Server crash, bugs, issues, spills, attitude from drivers. Keep in mind that most of the time (90%), everything goes well.

Antwort von CHK PLZ

vor 8 Monaten

We truly appreciate the feedback Michel, and we're glad to see that our order pacing feature is helping you control the flow of orders during a rush. We're working hard to continuous improve our back-office portal and order management tool, specifically with our delivery partners. We'll keep you in the loop once we're able to automate the order statuses based on our delivery partners! Thank you!

Vanya F.
Owner in Kanada
Essen & Trinken, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The best in the biz!

5 vor 7 Monaten

Kommentare: Incredible platform, and out-of-this world service for small businesses. CHKPLZ not only has helped us transform our business to Take-Out, it has enabled us to save over 20K$ in less than a year when compared to other platforms of its kind. Humanly priced, and humanly built. We love CHKPLZ!

Vorteile:

The quick turnaround on any request, how easy it is to use, a very efficient support team, and the super competitive pricing.

Nachteile:

Would love for CHKPLZ to gain more visibility in the future, for all the great work they are doing!

Max R.
Boss in Kanada
Restaurants, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Parfait!

4 vor 7 Monaten

Vorteile:

Très bon service, réactif et surtout humain!!!! Mamie adore travailler avec CHK PLZ (encore plus quand il nous font économiser + de 1500$ depuis 6 mois en frais de commission)!!!

Nachteile:

Flexible, rapide d'utilisation et de mise à jour. Quand il y a un problème, on parle tout de suite avec des vrais personnes.

Elisa C.
Administrative Assistant in Kanada
Restaurants, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The best delivery/online ordering partner we could have!

5 vor 7 Monaten

Kommentare: Overall great experience!

Vorteile:

CHK PLZ has great customer service, and they are very knowledgeable! Bottega and San Gennaro are really lucky to have them as an online ordering and delivery partner!

Nachteile:

The only featuring missing in their lightspeed integration is holding the order until the time it ineeds be ready at for delivery or pick up. They are working on this and should have this feature very soon!

Guillaume B.
Front of the house manager in Kanada
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

CHK PLZ make it easier for everyone

5 vor 6 Monaten

Vorteile:

Both for the customer and for our business, CHK PLZ is a solution that contributes positively to simplifying things. Our staff put now more energy into service rather than payment and this helps to enhance the customer experience. We also noticed a 22% Increase in tips for staff, probably Because 1: there's less waiting at the end of the meal and 2: the great usability of the CHK PLZ solution makes the whole payment process much less painful for the customer. Finally, we observed a faster turnover (Aprox. 15 min saved per table) and consequently, this translates into an increase in our sales.

Nachteile:

There are sometimes a few glitches here and there but sincerely, the CHK PLZ team is always on the lookout and ready to help us, no matter the moment. Whether by email, phone or even in person, there is always someone on the team who will try to explain the situation to us without using complex geeky words. So far, they repeatedly found solutions to the problems we encountered.

Kyle F.
General manager in Kanada
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

CHKPLZ helping restaurants

5 vor 7 Monaten

Kommentare: It has been very positive. They have been very pro-active in their business approach, and new features seem to be available on a weekly basis.

Vorteile:

Very quick and easy integration to create our marketplace space. Very quick to respond to customer service requests. Evolving constantly and taking customer feedback.

Nachteile:

Some missing features in the back office compared to other delivery platforms (Uber, Doordash) however they are in the development pipeline. Some delivery delays from delivery partners as the pool of delivery drivers is an ever changing beast.

Antwort von CHK PLZ

vor 7 Monaten

Hi Kyle! Thank you for the feedback, it's been a pleasure working with yourself and the entire Paradis BBQ team. Don't hesitate to let us know which features you'd like to see next!

Alexandre W.
Owner in Kanada
Essen & Trinken, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Love the CHK PLZ team, 5 stars all around

5 vor 8 Monaten

Kommentare: Love the CHK PLZ team, 5 stars all around

Vorteile:

Ease of use, integration and cost. Local solution to fight price gouging from foreign delivery services out for our blood

Nachteile:

Can't think of one, customer service always on point

Antwort von CHK PLZ

vor 8 Monaten

It's been a pleasure working with you and the Satay Brothers team. Thank you for all your support and constant feedback!

Christopher H.
Owner in Kanada
Essen & Trinken, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy to use

5 vor 5 Monaten

Kommentare: Very good experience.

Vorteile:

It's helpful for contactless payments and helps us save time. Good customer service.

Nachteile:

It is new software but they are fast at responding if there are any issues. I would like to see features expanded. Overall its very good.

Grace Y.
Vice President in Kanada
Restaurants, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Service

5 vor 6 Monaten

Kommentare: Realized that there really is a need for customers to order online and avoid payment process at the store.

Vorteile:

Integration with our existing POS was easy and fast. There was a little confusion at first with deliverect and conflict with Uber modifiers, but it was solved.

Nachteile:

No cant think of anything. I really like it.

Richard T.
Chef / Owner in Kanada
Restaurants, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Restaurant Friendly

5 vor 8 Monaten

Kommentare: excellent

Vorteile:

Helped us get our online service up and running quick during the pandemic

Nachteile:

it just kept getting better overtime, they addressed issues and made improvements to the software for backend users.

Antwort von CHK PLZ

vor 8 Monaten

Hi Richard! Glad we were able to help Bistro Nolah get online easily during the pandemic. It's a pleasure working with you and your team!

Devin C.
Restaurant Owner in Kanada
Essen & Trinken, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The best commission free online ordering software

5 vor 7 Monaten

Kommentare: Checkplease is the best commission free restaurant online ordering software. It helped me a lot during the pandemic. I will continue using it and recommend it to my friends.

Vorteile:

Totally commission free. Super easy to use. Great customer support

Nachteile:

Needs better 3rd party delivery company who charges reasonable price.

Joe P.
Gm in Kanada
Essen & Trinken, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great people and great company

5 vor 6 Monaten

Vorteile:

I am not much of a reviewer but I will take time to say how much they helped my company and how wonderful they were to work with.

Nachteile:

not applicable I had no issues with my experience

Stephen K.
Co-Owner in Kanada
Restaurants, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great food ordering app.

5 vor 7 Monaten

Kommentare: Not even worth comparing with the big food ordering apps. Makes my life much easier.

Vorteile:

Love the customer service, and the fact that I'm able to contact clients directly in the event of problems. Have saved almost $850 in commission fees since december.

Nachteile:

every time I've had a problem, there has been a fix offered very quickly thereafter.

David S.
Director in Kanada
Restaurants, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great solution for restaurant deliveries

5 vor 7 Monaten

Kommentare: CHK PLZ are a part of our success during the pandemic due to their reasonable rates and quick response customer service.

Vorteile:

The customer service is quick and makes sure any issues with clients are rapidly solved.

Nachteile:

At first the the system wasn’t up to par with the other delivery services but that was quickly mended through diligent programming.

Asma B.
Fondatrice in Kanada
Restaurants, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Une solution facile et locale

4 vor 7 Monaten

Kommentare: Très bon service. On sent qu’ils ont à cœur notre succès. Ils améliorent constamment la plateforme. On est très content de travailler avec eux et on les recommande.

Vorteile:

Facile à mettre en place, facile à modifier et très indépendant à utiliser

Nachteile:

L’interface visuelle pas nécessairement possible de la mettre à notre image

Elena R.
Gérante de plancher in Kanada
Restaurants, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Superb Platform

5 vor 8 Monaten

Vorteile:

The platform is very easy to use, very accessible and whenever they add a new feature everything is very well explained. Whenever we have an issue and their phone line is unavailable, they answer within five minutes by text message and are very very helpful.

Nachteile:

The only thing that I would suggest is to allow the customer to choose the language before having to put in their address or choose pickup instead of after.

Antwort von CHK PLZ

vor 8 Monaten

Thank you Elena! It's a pleasure working with you and the Mui Mui team since you opened. Great feedback concerning adding a language picker from the initial date/time pop-up. We'll take a look to see if we can fit that into our current product roadmap.

Yoni A.
Owner in Kanada
Restaurants, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Thank you for existing

5 vor 8 Monaten

Vorteile:

Uber disrupter keeping things local - thank you.

Nachteile:

Bummed we didn't jump on this sooner.. keeping money in the hands of restaurants and drivers.

Antwort von CHK PLZ

vor 7 Monaten

Hi Yoni, thank you for your feedback! We're pretty bummed we didn't start working with you and your brands sooner as well ;)

Jesse M.
Owner in Kanada
Restaurants, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

10/10

5 vor 6 Monaten

Kommentare: Amazing would recommend 10/10

Vorteile:

Direct support from their team is always fast and effective.

Nachteile:

Nothing that wasn't addressed by their team quickly.

Tin N.
Business owner in Kanada
Essen & Trinken, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

GREAT PLATFORM FOR ALL BUSINESS OWNERS

5 vor 8 Monaten

Vorteile:

This platform is amazing if you are looking to implement or upgrade your takeout/delivery program. Strongly recomment

Nachteile:

As a newer platform there are some kinks to figure out in order to be 110% however whenever when issues get brought up; CHKPLZ is more than quick to fix them

Antwort von CHK PLZ

vor 7 Monaten

Hi Tin! It's been wonderful working with you and the team at Mikado! We're very glad to have been able to upgrade your takeout & delivery program together!

Jérémy B.
Directeur des opérations in Kanada
Restaurants, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Toujours au top

5 vor 7 Monaten

Kommentare: Excellente qualité de service, flexibilité, réactivité, toute l'équipe de CHK PLZ a toujours répondu présent depuis le début de notre collaboration, et ce pour chacun de nos établissements : Foiegwa, Fugazzi, Barroco, Super Loco !
Merci

Vorteile:

Facilité d'utilisation Clarté de l'information

Nachteile:

- données ventes / clients - PLus d'autonomie pour certaines options (ajouts d'items, groupe de modificateurs)

Akim A.
Owner in Kanada
Restaurants, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The best on the market

5 vor 7 Monaten

Kommentare: Piklìz Comptoir Caribéen is proud to work with CHk PLZ. A dedicated team, always innovating, amazing customer service plus their cheap rates made me save more than $2101.36 in commission fees. Keep up the good work guys!

Vorteile:

Easy to use Easy integration Website friendly User friendly

Nachteile:

None so far Everytime there’s something I don’t understand, I easily text support and get a quick reply

Aenoy O.
Restaurant manager in Kanada
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Join ChkPlz NOW!

5 vor 7 Monaten

Kommentare: ChkPlz is keeping everything local. Local talents to the help of local businesses. Kudos for the great work!

Vorteile:

The ease of use as well as the the flawless integration with our POS

Nachteile:

Very honestly, there is nothing to dislike about this software of team.

Catherin M.
Manager in Kanada
Restaurants, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Chk plz review

5 vor 4 Monaten

Vorteile:

Accélère la rotation des tables sur la terrasse. On remarque une augmentation des pourboires. Service à la clientèle.

Nachteile:

Would like a notification when a table has paid.

Toby L.
Owner in Kanada
Essen & Trinken, 51-200 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Great local company

5 vor 8 Monaten

Vorteile:

Amazing company, supporting restaurants in these difficult times

Nachteile:

N/A I enjoy everything about this software

Antwort von CHK PLZ

vor 8 Monaten

Appreciate your feedback Toby! It's a pleasure working with you and the entire Burgundy Lion Group. Thank you to your entire team for always giving us constructive feedback to allow us to continuously improve our services.