Customer Success Software

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Gainsight

Gainsight

von Gainsight

(14 Bewertungen)

Our powerful platform was purpose built to turn disparate customer data from multiple sources into insights and action that drive measurable business outcomes for your clients. Gainsight's applications will help you programmatically drive client outcomes across all your customers segments. Our applications include Insights, Feedback, Collaboration, Engagement and Outcomes. Erfahre mehr über Gainsight

Thought Industries

Thought Industries

von Thought Industries

(14 Bewertungen)

Thoughts Industries ist eines der am schnellsten wachsenden Online-Bildungs-Unternehmen der Welt und hilft Unternehmen aller Größen, hoch interaktive und ansprechende Lernerfahrungen für Verbraucher, Fachleute und das erweiterte Unternehmen zu liefern. Mehr als nur ein „LMS“: Die Thought Industries Learning Business Platform bietet eine moderne Art und Weise, Online-Kurse, Inhalte und individuelle Microsites zu erstellen und sie mit Leichtigkeit an dein relevantes Publikum zu verteilen. Erfahre mehr über Thought Industries

ProsperWorks CRM

ProsperWorks CRM

von ProsperWorks

(221 Bewertungen)

ProsperWorks ist das führende CRM für Kundenerfolg für G-Suite-Benutzer. ProsperWorks CRM lässt sich nahtlos in die G Suite integrieren, macht die manuelle Dateneingabe überflüssig und ist äußerst benutzerfreundlich. Wenn du Gmail verwenden kannst, weißt du, wie man ProsperWorks verwendet. Schließe dich den über 10.000 Kunden an, die mit ProsperWorks arbeiten, und verkaufe mit dem CRM, das Teams lieben, heute noch mehr. Erfahre mehr über ProsperWorks CRM

Liveoak

Liveoak

von Liveoak Technologies

(12 Bewertungen)

Use Liveoaks secure conferencing and collaboration platform to engage customers, provide live assistance and complete more digital transactions. Liveoak makes it easier for your remote customers to do business with your organization. Liveoak provides tools for remote customer engagement, onboarding and transactions for the financial services, banking, credit union and insurance industries.The Liveoak conferencing platform recreates the power of a face-to-face interaction for remote customers. Erfahre mehr über Liveoak

Five9

Five9

von Five9

(244 Bewertungen)

Create personalized customer service experiences over the phone, web, chat, and more with the power of Practical AI. Use customer intent data and intelligent routing to get your customers to the right agent. Give your agents next step guidance before they answer the phone. Provide intuitive self-service options with real-time natural language processing. Automatically sync interactions to your CRM, and monitor and report on performance in real-time. See why 2000+ customers trust Five9. Erfahre mehr über Five9

elevio

elevio

von elevio

(6 Bewertungen)

Elevio macht es leichter, deine Produkte zu erlernen. Verbesserung der Retention, während Support-Volumen reduziert wird. Wir machen aus deinem bestehenden Support-System ein umfassendes Erlebnis für deine Kunden, heben deine Kunden-Ausbildung auf die nächste Ebene und bieten deinen Kunden Hilfe auf Anfrage, wann und wo sie sie brauchen. Mehr als 500 Unternehmen wie Atlassian, Heap, Adroll und Dell verwenden elevio, um ihre Kundenausbildung zu verbessern und ihre Support-Anfragen zu reduzieren. Probiere unsere kostenlose 14-Tage-Testversion Erfahre mehr über elevio

Blue Enterprise Surveys

Blue Enterprise Surveys

von eXplorance

(7 Bewertungen)

Die Umfragesoftware Blue für Unternehmen unterstützt alle deine zentralen und wichtigen organisatorischen Online-Feedback-Management-Initiativen, einschließlich Mitarbeiterengagement, Kundenzufriedenheit und Kundenservicebefragungen. Durch unübertroffene Integrationsfunktionen (HRIS, CRM, SIS ..) bietet dir Blue volle Automatisierung und unterstützt dich bei deinen wichtigsten strategischen Entscheidungen. Erfahre mehr über Blue Enterprise Surveys

Userlane

Userlane

von Userlane

(4 Bewertungen)

Mit Userlane kannst du Schritt für Schritt interaktive Anleitungen erstellen, um deine browserbasierte Software jedem Benutzer individuell zu erklären. Userlane führt jeden Benutzer in Echtzeit durch Prozesse und zeigt ihm, wo er klicken oder welche Daten er in der Software eingeben muss. Die perfekte Lösung, um das SaaS-Benutzer-Onboarding zu optimieren und die Konversions-, Interaktions-, Aktivierungs- und Kundenbindungsraten durch ein großartiges Benutzererlebnis zu erhöhen oder das Onboarding und Training der Mitarbeiter zu automatisieren und zu skalieren.

Yotpo

Yotpo

von Yotpo

(88 Bewertungen)

Yotpo hilft Marken, Kundenbewertungen und Fotos während des gesamten Käuferprozesses wirksam einzusetzen, um Vertrauen, soziale Beweise und Umsätze zu erhöhen. Mit Yotpo können Unternehmen jede Art von nutzergenerierten Inhalten sammeln und verwenden, um eine stärkere Marke und bessere Kundenerfahrung zu aufzubauen. Partnerschaften mit Such- und sozialen Plattformen wie Google, Facebook und Instagram und Integrationen mit HubSpot, Salesforce und mehr verhelfen Unternehmen, die Ergebnisse aus allen Kanälen zu verbessern, um zu wachsen.

CXM

CXM

von Creedenz Solutions

(5 Bewertungen)

CXM is a mid-market CRM+ platform that utilizes Adaptive Data Technology to provide a unified customer vision combined with the best-of-breed workflow automation and real-time visibility. The simplicity of CXM ensures that you spend more time doing what you do best, without sacrificing time or giving up control. CXM is the most flexible CRM systems on the market and gives you unlimited freedom in providing a tailored experience across all business functions. Available as SaaS or On-Premise.

MindTouch

MindTouch

von MindTouch

(0 Bewertungen)

MindTouch transforms the product and help content your company already produces into a customer engagement channel. Enrich the customer's record with valuable behavioral data based on the user's interactions with your product content. Create a mobile-ready, SEO optimized site for all of a company's content. MindTouch can double organic web traffic, triple user time on your site, and reduce the bounce rate by 50%. Turn your buyers & customers into kick-ass product experts.

Totango

Totango

von Totango

(4 Bewertungen)

Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time.

Cloud Call Center

Cloud Call Center

von 3CLogic

(44 Bewertungen)

3CLogic is a leading provider of multichannel cloud contact center solutions based on an innovative distributed approach. Offering next-generation multichannel communications, reporting and analytics, dynamic scripting, lead management, call routing (IVR, ACD), and third-party integrations (CRM, WFM, Ticketing, PBX), 3CLogic facilitates its clients ability to offer high-quality customer service and drive sales and marketing initiatives.

Natero

Natero

von Natero

(1 Bewertung)

Natero is the only Customer Success platform to merge machine learning for predicting user behavior and big data analytics for deep customer insights. This next generation solution helps Software-as-a-Service (SaaS) companies maximize customer lifetime value, while improving their products and processes.

CustomerGauge

CustomerGauge

von CustomerGauge

(1 Bewertung)

Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.

Preferred Patron Loyalty

Preferred Patron Loyalty

von Preferred Market Solutions

(63 Bewertungen)

Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available.

ChurnZero

ChurnZero

von ChurnZero

(39 Bewertungen)

ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content,

Taskfeed

Taskfeed

von Tapply

(17 Bewertungen)

Get your customers onboard faster. Easily and automatically spin up repeatable projects when your Salesforce Opportunity is Won. Your project outline is automatically created from templates mapped to Opportunity type, or the products on your Opportunity. Adjust the plan in the rich drag-and-drop Gantt view. Set a baseline to track progress against a commitment. Then share the plan with the customer. Taskfeed is built and runs on the Salesforce platform.

Skilljar

Skilljar

von Skilljar

(13 Bewertungen)

Skilljar is the easiest way for businesses to educate their customers, vendors, and partners. Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale their customer and partner training programs (aka extended enterprise). Instructors simply upload course content and publish online courses to the web - no developers needed. Data is synced with hundreds of business applications including Salesforce.com.

VeriShow

VeriShow

von HBR Labs

(5 Bewertungen)

Verishow is the sales enablement platform for modern sales teams. Simplify the sales process, present faster and improve performance. Built-in sales tools that remove the complexity of connecting prospect and salesperson with the content required to close a deal. VeriShow streamlines the entire sales process, from engagement to presentation and contract signing with click-to-connect omni-channel technology.

Amity

Amity

von Amity

(4 Bewertungen)

Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently.

Planhat

Planhat

von Planhat

(4 Bewertungen)

Planhat is a powerful, beautiful, and an easy to use tool for Customer Success. It helps companies reduce churn, increase and identify upsell opportunities, communicate seamlessly with team members, and these are just a few things Planhat does. At Planhat, we are passionate about customer success and are proud to have been part of the evolution of CS over the past 10 years. With the experience and knowledge we built a solution that we love to use, and one that our customers also enjoy using.

ClientSuccess

ClientSuccess

von ClientSuccess

(4 Bewertungen)

ClientSuccess is a customer success software platform that helps SaaS executives and their customer success teams retain and grow their existing customer base. ClientSuccess was awarded the SIIA CODiE Award for "Best Customer Success Management Solution" as well as being selected to the Red Herring Top 100.

Akita

Akita

von Akita

(1 Bewertung)

Web based solution that gives customer success managers the tools they need to retain, nurture, and grow a customer base.

UserIQ

UserIQ

von UserIQ

(1 Bewertung)

For anyone who oversees a website application and worries about churn, UserIQ is a Customer Growth Platform that lets you analyze specific customer segments and their habits within your application to deliver intelligent engagements. Unlike other platforms that only provide intelligence, customer health or targeted engagements, UserIQ delivers all three.

Bolstra

Bolstra

von Bolstra

(1 Bewertung)

An agile customer success management platform built to help companies plan, manage and engage with their customers.

Pega Customer Service

Pega Customer Service

von Pegasystems

(0 Bewertungen)

Pega Customer Service anticipates customer needs, connects customers to the right people and systems, and automates or intelligently guides each step of your interactions, so you can rapidly and continuously evolve your customer service experience.

Magentrix Customer Success

Magentrix Customer Success

von Magentrix

(22 Bewertungen)

Magentrix Customer Success (CS) redefines collaboration by connecting communication, engagement, learning and analytics in one secure place. Magentrix CS brings powerful tools for real-time communication to every aspect of Customer Success. Increase customer lifetime value by elevating customer satisfaction by giving customers the autonomy to help themselves, get support, access resources, and create a community where they can help each other. Boost productivity, reduce churn and grow revenues.

Starred

Starred

von Starred

(14 Bewertungen)

Starred ist die Feedback-Software-Lösung, die Kunden und Befragte lieben. Durch umsetzbare Erkenntnisse helfen wir Marken ihre Kundenbindung zu erhöhen durch Verringerung der Abwanderung und dem wirksamen Nutzen von Veranstaltern. Wir arbeiten bereits für Branchenführer wie eBay, Deliveroo, Catawiki, Spotify und G-Star und die Zahl wächst immer schneller. Wir sind datengesteuert, automatisiert und können mit jedem CRM-System integriert werden. Noch wichtiger, ist unser Team ist immer da, um zu helfen. Starred hat Dein (Feed)back.

STAMP

STAMP

von Stonegate Advisors

(3 Bewertungen)

Customer success platform that helps you systematically obtain the voice of the customer.

UXPressia

UXPressia

von UXPressia

(1 Bewertung)

UXPressia is an online tool for customer journey mapping, creating personas and impact maps. It is an optimal balance between sticker-and table-based solutions with an intuitive drag and drop interface and plenty of customizable features. With UXPressia you will design and deliver exceptional experience to your customers. Visualize your customers journeys, create personas, analyze touchpoints in multi channel interactions and invite collaborators to map together and share journeys online!

Strikedeck

Strikedeck

von Strikedeck

(0 Bewertungen)

Customer success platform with real-time customer segmentation and prioritization, playbooks, and customer success planning tools.

Appuri

Appuri

von Appuri

(0 Bewertungen)

Retention prediction solution built to capture customer activity and analyse behavior applying ad hoc analytics and machine learning.

Boostopia

Boostopia

von Boostopia

(0 Bewertungen)

Combine all of your customer data so you can manage your support team without guessing or ugly spreadsheets. We help you easily identify and act on the biggest opportunities to increase team productivity, make customers happier, and help your business grow.

eatNgage

eatNgage

von eatNgage

(0 Bewertungen)

eatNgage facilitates remote business lunch meetings with your prospects or clients through smart automated invitation pages. Providing an all inclusive platform with features like: - One click meeting scheduling synced with your calendar - Campaign management - Invitation tracking - Automated reminders - Real Time notifications - Local Meal delivery - Restaurant E cards - Video Conference - Outlook & Gmail Plugins - Integrations to Marketing Automation - CRM Integration

visitorM

visitorM

von visitorM

(0 Bewertungen)

Our solution delivers the tools you need to streamline processes while tracking their impact on customer experiences.

Forest Admin

Forest Admin

von Forest

(0 Bewertungen)

// Save time for developers - No more design, development, and maintenance. Forest lets you focus on your customer-facing product. // Give autonomy to the business team - No more back-and-forth with the developer team. A back office tailored to your operational needs with a 100% customizable UI. // Scale your operations - No more compromises on your back office's efficiency. We've designed Forest with scalability in mind to help you achieve operational excellence.

CustomerSuccessBox

CustomerSuccessBox

von CustomerSuccessBox

(0 Bewertungen)

An Actionable Customer Success Platform for B2B SaaS businesses, CustomerSuccessBox enables every Customer Success Manager to manage hundreds of accounts while growing a multi million dollar portfolio. We want to lower the cost of extending success programs. Thereby enabling customers even with lower ARPA or ACV to enjoy the benefits of a success program.

Lymbyc

Lymbyc

von Lymbyc

(0 Bewertungen)

Lymbyc enables organizations to undertake data discovery and predictive insight generation through a proprietary NLP based querying language that harnesses Artificial Intelligence, thus helping them to take strategic decisions in real-time across enterprise and consumer spaces. It helps improve decision-making in organizations by curating embedded intelligence across all data sources, while tackling enormous amounts of data, organizational silos and information complexity