IT-Service-Software

IT-Service-Software hilft IT-Dienstleistern dabei, ihre Dienstleistungen zu verkaufen, zu implementieren, zu liefern und abzurechnen, indem sie die Außendienst- und Technikerverwaltung automatisiert. IT-Service-Lösungen sind oft ITIL-kompatibel, flexibel und anpassbar und ermöglichen es Unternehmen, sich auf die Bereitstellung von Services zu konzentrieren und gleichzeitig ihren Overhead zu reduzieren. Für verwandte Softwarelösungen siehe Versandlogistik Software und Field Service Management Software.

Warum Capterra kostenlos ist
Samanage

Samanage

von Samanage

(459 Bewertungen)
Samanage ist das am meisten und am höchsten bewertete IT-Help-Desk. Das Service-Desk vereinfacht komplexe Aufgaben und automatisiert grundlegende Aufgaben. Gleichzeitig bietet es eine Vielzahl von Metriken, Berichten und Konfigurationen, ohne überwältigend zu wirken. Mit Samanage kannst du leicht dem ITIL-Framework folgen. Du erzielst schnellere Ticket-Auflösungen, verbesserst SLAs und verschwendest weniger Zeit für die Wiederholung der gleichen Aufgaben. Liefere schnellere, intelligentere IT-Services und lebe nicht von Fall zu Fall. Erfahre mehr über Samanage Erziele schnellere Ticket-Auflösungen und verschwende weniger Zeit für Wiederholungen derselben Arbeit mit der am meisten und am höchsten bewertete ITSM-Lösung. Erfahre mehr über Samanage
SysAid

SysAid

von SysAid Technologies

(100 Bewertungen)
SysAid vereinfacht die Herausforderungen, denen IT-Profis wie du täglich mit einer einzigen intuitiven Plattform begegnen. Von der weltbekannten Helpdesk-Lösung zur Verwaltung und Überwachung deiner IT- und Nicht-IT-Aktivitäten über Asset Management bis hin zu fortschrittlichen ITIL-Workflows bietet SysAid eine kostengünstige und einfach zu konfigurierende IT-Service-Lösung. Personalisiere und verwalte deine IT-Umgebung mit einer bewährten Lösung, die seit 2002 von mehr als 10.000 glücklichen SysAid-Kunden weltweit implementiert wurde. Erfahre mehr über SysAid Verwalte einfach alle deine IT-Management-Aktivitäten mit einer bewährten Lösung. Du findest alle wichtigen Funktionen in einem Dashboard. Erfahre mehr über SysAid
TOPdesk

TOPdesk

von TOPdesk

(17 Bewertungen)
TOPdesk is one of the fastest-growing service management providers worldwide, with offices in 10+ countries. We have over 4500 customers worldwide, supported by 600 specialists, from developers to consultant and support. Our goal? Guide you towards service excellence: making your Service Management smarter, easier and more fun. Erfahre mehr über TOPdesk ITIL-aligned service management software with KPI dashboard that helps track workload for each employee and assign tasks efficiently. Erfahre mehr über TOPdesk
Freshservice

Freshservice

von Freshworks

(329 Bewertungen)
Freshservice ist ein Online-ITIL-Service-Desk mit einem frischen Twist. Das Tool stellt eine erfrischende Benutzererfahrung auf leistungsfähige Ticketing- und Asset-Management-Funktionen wie Auto-Discovery von neuen Ressourcen, leistungsfähiges Konfigurations-Management und verbesserte Impact-Analyse. Die Bearbeitung von Serviceanforderungen und die Verwaltung von Incidents ist einfach und intuitiv. Vorfall-, Problem-, Änderungs-, Freigabe- und Wissensmanagement gehören zu den anderen Features, die Freshservice perfekt für die IT-Management-Anforderungen deines Unternehmens machen. Erfahre mehr über Freshservice Online ITIL Service Desk, das dir hilft, deine IT-Infrastruktur zu verwalten, abzüglich der Komplikationen. Erfahre mehr über Freshservice
SolarWinds N-central

SolarWinds N-central

von SolarWinds MSP

(15 Bewertungen)
Remote Monitoring & Management ist die führende Remote-Management-Plattform auf dem Markt, und zwar aus gutem Grund: Sie bietet dir die umfassendste Reihe von Tools zum Sichern, Verwalten und Verbessern von IT-Vorgängen. Die webbasierte Konsole bietet integriertes Patch-Management, Anti-Virus, Web-Inhalt-Filterung, Sicherung (Backup) und Recovery, Fernzugriff, automatische Überwachung, Wartung und vieles mehr. Automatisierungs-Funktionen ermöglichen das einfache Automatisieren von Routineaufgaben und robuste Berichte bieten einen vollständigen Überblick. Erfahre mehr über SolarWinds N-central Leistungsstarkes, flexibles IT-Management-Tool, das Fernzugriff, Patch-Management, Anti-Virus, Asset-Nachverfolgung, Sicherung und Überwachung umfasst. Erfahre mehr über SolarWinds N-central
Service Desk

Service Desk

von InvGate

(64 Bewertungen)
InvGate Service Desk is a web-based ITIL ready solution with an unprecedented user interface. Offering Incident, Problem, Change, Asset & Knowledge processes. Service Desk provides unmatched collaboration between users, powerful automation & smart ticket management. Multi-tenant cloud-based SaaS or On-Premise implementation. 100% code-free configuration, drag-and-drop graphical workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing and Gamification. Erfahre mehr über Service Desk Intuitive web-based service desk software to manage, analyze, and automate your IT service support. Erfahre mehr über Service Desk
ConnectWise PSA

ConnectWise PSA

von ConnectWise

(131 Bewertungen)
Made for companies that sell, service, and support technology, ConnectWise Manage can help you standardize service workflows, automate communication with customers and even recurring tasks. The platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, cloud services and business analytics that dramatically streamline a company's operations. Erfahre mehr über ConnectWise PSA ConnectWise Manage helps you distinguish yourself from the competition by offering proactive, business-focused technology services. Erfahre mehr über ConnectWise PSA
NinjaRMM

NinjaRMM

von NinjaRMM

(42 Bewertungen)
NinjaRMM is an all-in-one IT service management platform with a robust set of features to help you design, plan, deliver, operate and control IT services. You can manage network devices including windows and mac endpoints, perform patching, access remotely, deploy and run antivirus scans, automate scripts across all devices, monitor website performance and more. Built on an easy and intuitive cloud-based platform, you can get up and running in 5 minutes, no servers required. Erfahre mehr über NinjaRMM NinjaRMM is the easiest, all-in-one remote IT service management and monitoring solution that IT professionals love. Erfahre mehr über NinjaRMM
mHelpDesk

mHelpDesk

von mHelpDesk

(704 Bewertungen)
mHelpDesk is the #1 easiest and most powerful solution for your IT business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately. Erfahre mehr über mHelpDesk The fastest, easiest, and highest value IT service software to automate everything from first customer contact to getting paid. Erfahre mehr über mHelpDesk
Naverisk RMM & PSA

Naverisk RMM & PSA

von Naverisk

(21 Bewertungen)
Fernüberwachungs- und Verwaltungslösung für Managed Service Provider mit eingebautem Geräteüberwachungs- und Ticketsystem. Erfahre mehr über Naverisk RMM & PSA All-in-one-IT-Service-Software für Managed-Services-Anbieter zur Verwaltung von IT-Services, Remote-Überwachung und -Management. Erfahre mehr über Naverisk RMM & PSA
ServiceDesk Plus

ServiceDesk Plus

von ManageEngine

(109 Bewertungen)
ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand. Erfahre mehr über ServiceDesk Plus Help Desk Support Software and Asset Management Tool includes, Knowledgebase, SLA Management, Ticket Tracking, Inventory Management. Erfahre mehr über ServiceDesk Plus
BlueFolder

BlueFolder

von BlueFolder

(20 Bewertungen)
BlueFolder is a web-based service management solution that offers a unique blend of ease-of-use and breadth of functionality. Along with features such as robust ticket management, scheduling/dispatch, and billing, BlueFolder stands apart with features like a powerful customer portal, asset/equipment tracking, and customer notifications. Our customers regularly tell us that adopting it has been the key to realizing the productivity gains that have propelled their business to the next level. Erfahre mehr über BlueFolder Software built for IT service business professionals; centralizing ticket & customer management, billing, team scheduling and more. Erfahre mehr über BlueFolder
Auvik for MSPs

Auvik for MSPs

von Auvik Networks

(56 Bewertungen)
Auviks network infrastructure RMM gives MSPs the network visibility and process efficiency they need to boost the profitability of their network services. Our cloud-based software provides unprecedented insight into client networks and automates complex and time-consuming tasks so you can scale your practice effectively. By giving you visibility and actionable data on network infrastructure, Auvik is a great complement to traditional RMM systems that focus on servers and endpoints. Erfahre mehr über Auvik for MSPs Auvik's cloud-based network operations software, provides MSPs unprecedented insight into client networks and automates complex tasks. Erfahre mehr über Auvik for MSPs
LogMeIn Central

LogMeIn Central

von LogMeIn

(187 Bewertungen)
LogMeIn Central is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, LogMeIn Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk. Erfahre mehr über LogMeIn Central Simplified endpoint management for desktops, servers, and mobile laptops. Erfahre mehr über LogMeIn Central
Intelligent Service Management

Intelligent Service Management

von ServiceAide

(22 Bewertungen)
Intelligent Service Management is a robust, full-featured service management suite thats simple, affordable and aided by Luma the Virtual Support Agent with Artificial Intelligence. The solution reduces support efforts and improves the end user experience. With the help of codeless configuration and drag-and-drop service automation, customization is easy, and administration is minimal. Lumas AI based conversational interface understands the users intent, ensuring requests are actionable. Erfahre mehr über Intelligent Service Management Intelligent Service Management is a robust, full-featured service management suite aided by Luma the Virtual Support Agent with AI. Erfahre mehr über Intelligent Service Management
JumpCloud DaaS

JumpCloud DaaS

von JumpCloud

(4 Bewertungen)
JumpCloud Directory-as-a-Service ist Active Directory und LDAP in einer neuen Form. JumpCloud verwaltet und verbindet Nutzer sicher mit ihren Systemen, Anwendungen, Dateien und Netzwerken. JumpCloud verwaltet Nutzer und ihre Systeme, ob Mac, Linux oder Windows, und bietet Zugriff auf Cloud- und Vor-Ort-Ressourcen wie Office 365, G Suite, AWS, Salesforce und Jira. Mit nur einem Login können Nutzer über RADIUS und Samba auf Netzwerke und Dateifreigaben zugreifen, wodurch das WLAN deines Unternehmens gesichert wird. Erfahre mehr über JumpCloud DaaS Der Directory-as-a-Service von JumpCloud verwaltet und verbindet Nutzer sicher mit ihren Systemen, Anwendungen, Dateien und Netzwerken. Erfahre mehr über JumpCloud DaaS
AlertFind

AlertFind

von Aurea

(0 Bewertungen)
We deliver enterprise notifications ensuring companies can reach employees during unplanned incidents and emergency disruptions. Millions of people around the world depend on AlertFind for business continuity and disaster recovery. Reach every employee every time with AlertFinds IT alerting and emergency notification system. Unlike other ENS providers, we pull employee contact info from your companys HRIS to ensure that your contact database is 100% accurate. No matter the emergency - cyber Erfahre mehr über AlertFind The only IT alerting and emergency notification system that guarantees a 100% complete contact database. Every employee, every time. Erfahre mehr über AlertFind
Alloy Navigator

Alloy Navigator

von Alloy Software

(27 Bewertungen)
Ein hohes Maß an Kundenservice bei der Verwaltung komplexer IT-Operationen ist für jedes Unternehmen von entscheidender Bedeutung. Aus diesem Grund wurde eine intuitive und kollaborative IT-Service-Management-Lösung entwickelt, die sich transparent in die flexible Funktionalität eines intelligenten Workflows, aussagekräftiger Dashboards und spontaner Ansichten integriert. In Kombination mit leistungsstarken Asset-Management-Tools ist Navigator die komplette IT-Management-Lösung. Erfahre mehr über Alloy Navigator Alloy Navigator ist eine praxisorientierte Lösung, die für praxisorientierte Kunden entwickelt wurde und von praxisorientierten IT-Leuten wie dir entwickelt wird. Erfahre mehr über Alloy Navigator
TeamHeadquarters

TeamHeadquarters

von Entry Software

(9 Bewertungen)
TeamHeadquarters is a deeply integrated suite of full-function tools for Project Management, Portfolio Management, Service Desk, and Time Sheets. TeamHeadquarters helps your people focus on the right work at the right time. It helps your managers be great managers. Available On Demand, you can start using this powerful enterprise software suite right away. Erfahre mehr über TeamHeadquarters Project management software with integrated Service desk. Keeps projects on track while you provide awesome customer support. Erfahre mehr über TeamHeadquarters
Wrike

Wrike

von Wrike

(1.209 Bewertungen)
Wrike ist eine Software zur Online-Arbeitsverwaltung, die deinem Team hilft, eingehende Fehleranfragen mit integrierten Formularen zu optimieren, automatisch korrekte Teams zuzuweisen und die Fortschritte auf Zeitplänen oder Kanban-Boards nachzuverfolgen. Mit Wrike kannst du Aufgaben erstellen und delegieren, Termine verfolgen, Pläne auf dem Gantt-Diagramm visualisieren und Berichte teilen. Wrike bietet auch erweiterte Funktionen wie nutzerdefinierte Workflows, erweiterte Sicherheit, eingeschränkten Datenzugriff und vieles mehr. Wrike ist die perfekte Lösung für Teams ab 20 Mitarbeitern. Erfahre mehr über Wrike Optimiere eingehende Anfragen, verfolge den Arbeitsfortschritt und verwalte IT-Projekte mit Wrike. Wrike ist die perfekte Lösung für Teams ab 20 Mitarbeitern. Erfahre mehr über Wrike
IncidentMonitor

IncidentMonitor

von Monitor 24-7

(6 Bewertungen)
ITIL Service Management solution. Pink Verified for 10 processes. IncidentMonitor is a service management framework that comes out of the box with multiple free process templates. The application offers Enterprise features at an low SMB price. All processes can easily be customized using the graphical workflow and smart service catalog designer. No coding is needed to create most advanced workflows and webforms. Unlimited processes can run next to each other created a real shared service center Erfahre mehr über IncidentMonitor Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available Erfahre mehr über IncidentMonitor
SupaDESK

SupaDESK

von SupaTools

(12 Bewertungen)
SupaDESK ist eine voll integrierte ITSM-Lösung auf Basis von ITIL-Grundsätzen. Es bietet Full-Service-Desk-Funktionalität einschließlich Vorfall-, Anfragen-, Problem-, Service- und SLA-Management. Es umfasst eine Active Directory-Integration, Service-Katalog und Self-Service-Schnittstelle. Eine mobile App steht auch für Remote-Ticket-Management zur Verfügung. Kann mit SupaCMDB-Modul integriert werden, für eine komplette Asset-Management-Lösung. Erfahre mehr über SupaDESK Service-Desk-Software basierend auf ITIL-Grundsätzen mit integrierten CMDB. SaaS oder vor-Ort- Bereitstellung - Kostengünstig! Erfahre mehr über SupaDESK
QuestDesk Solutions

QuestDesk Solutions

von QuestDesk Solutions

(11 Bewertungen)
Our comprehensive Service Management solution for internal and customer support. We offer out-of-the-box functionality which facilitates best practices for incident and change management with powerful email integration, SLA support, knowledgebase, teamworking, advanced configuration, automatic ticket assignment and a self-service portal. Erfahre mehr über QuestDesk Solutions An enterprise-level service management solution designed for organizations of all sizes. Erfahre mehr über QuestDesk Solutions
ConnectWise Automate

ConnectWise Automate

von ConnectWise

(62 Bewertungen)
Developed by IT service providers with real experience in the IT services industry, the ConnectWise Automate, formerly LabTech, IT automation platform was designed to give you greater visibility into your clients' IT networks and the tools you need to automate your IT services. With Automate, your technicians can perform any IT support or management task remotely, efficiently and non-intrusively. If you can think of an IT task or process, Automate can do it! Get your free tour! Erfahre mehr über ConnectWise Automate Automate is the most powerful, feature-rich & most recognized RMM platform in the IT market. Streamline your IT service delivery! Erfahre mehr über ConnectWise Automate
OTRS

OTRS

von OTRS

(50 Bewertungen)
OTRS is a fully-managed service management suite that includes ticketing, workflow/process automation and notification, among its many features. Processes can be customized to incorporate ITIL and/or specific security requirements. IT service professionals use OTRS to structure communication and streamline internal processes so that they can respond quickly to any situation and provide the best possible service in a cost effective way. Request a demo today. Erfahre mehr über OTRS Fully-managed service management suite that includes ticketing, workflow automation & notification for IT service professionals. Erfahre mehr über OTRS
NetHelpDesk

NetHelpDesk

von Net Help Desk

(14 Bewertungen)
NetHelpDesk is a UK based company, which provides ITIL aligned service desk software that can be installed on premise or in the cloud. Through over 20 years of experience, NetHelpDesk has been developed to offer a feature rich application whilst maintaining a simple to use interface. Features include: incident, problem and change management, asset management, service catalogue, CRM, guaranteed telephony integration, best of breed mobile apps. Erfahre mehr über NetHelpDesk NetHelpDesk is a UK based company, which provides ITIL aligned service desk software that can be installed on premise or in the cloud. Erfahre mehr über NetHelpDesk
ServiceLedger

ServiceLedger

von ServiceLedger

(6 Bewertungen)
ServiceLedger Software is designed for field service organizations requiring powerful service tracking, scheduling, dispatching and invoicing functionality. ServiceLedger is focused on your success and provides measurable results that you can easily identify and realize. ServiceLedger is primarily designed for U.S., Canadian and Australian markets, however can be used in other markets. Erfahre mehr über ServiceLedger Includes work order management, project management, scheduling and dispatch management and quoting management. Erfahre mehr über ServiceLedger
Patch Connect Plus

Patch Connect Plus

von ManageEngine

(0 Bewertungen)
ManageEngine SQLDBManager Plus ist eine Verfügbarkeits- und Performance-Überwachungs-Software für Microsoft SQL Server, die DBAs hilft, eine hohe Verfügbarkeit und Performance ihrer kritischen Datenbankserver zu garantieren. Dieses Tool bietet eine einzige Konsole, zur Verwaltung und Überprüfung von SQL Servern. Erfahre mehr über Patch Connect Plus Einzelwerkzeug zur Überwachung, Verwaltung und Prüfung von SQL Servern. Erfahre mehr über Patch Connect Plus
Vizor HelpDesk & IT Assets

Vizor HelpDesk & IT Assets

von Vector

(1 Bewertung)
Vizor ist ein umfassendes Issue-Tracking-Helpdesk-System für vollständigen IT-Endbenutzer- und Kunden-Support. Zur Ausstattung gehört leistungsfähige E-Mail-Integration, SLA-Unterstützung, Wissensdatenbank, Teamarbeit, automatische Ticketvergabe und ein Self-Service-Portal. Vizor ServiceDesk ist bereit, out-of-the-Box verwendet zu werden oder leicht angepasst werden kann, um Deine genauen Anforderungen zu erfüllen. Auf Wunsch vor Ort oder in der Cloud. Klicke hier, im es jetzt zu testen. Erfahre mehr über Vizor HelpDesk & IT Assets Umfassendes Helpdesk-Problem-Tracking für IT-Anwender und Kunden-Support. Erfahre mehr über Vizor HelpDesk & IT Assets
Lansweeper

Lansweeper

von Lansweeper

(27 Bewertungen)
Lansweeper is an agentless IT Asset Management solution that can scan any network setup. Use IP range and AD integrated scanning or specify crucial servers to be scanned more regularly. Get a complete inventory of all workstations, servers, routers, switches, monitors, printers, VoIP phones, and other network devices. A wealth of information on hardware as well as software is scanned and can also be used to create reports through the intuitive report editor. Discover Your IT. IT Asset Management Software That Finds & Manages All Assets Across Your Enterprise.
Planio

Planio

von Planio

(19 Bewertungen)
Planio macht die Verwaltung von Software-Projekten mit der Ausgabe und Bug-Tracking, agilen Boards und enger Integration mit GIT/SVN sehr einfach.
Seerene

Seerene

von Seerene

(0 Bewertungen)
Serene ist eine Code-People-Management-Plattform, die einen neuen Standard dafür setzt, wie CIOs ihr wichtigstes Asset, ihre Codebases und Entwicklungskapazitäten, verwalten. Steuere den IT-Wandel aktiv, bringe Produktivität und Innovation in Einklang, reduziere Risiken massiv und erhöhe die Transparenz.
Service Manager

Service Manager

von Key Computer Applications

(0 Bewertungen)
Total workforce and business management solutions, for service, maintenance and installation organisations, that will increase your efficiency, optimise your workforce / boost sales. Efficiently manage your service, installation, repair and hire contracts with ease. Access your system from anywhere on any device. Increase performance and customer satisfaction. Service Manager includes a range of field and service management modules tailored to suit your business requirements /budget. Field service automation solution with asset tracking, contractor hiring management, service report generation capabilities, and more.
Netmon

Netmon

von Netmon

(0 Bewertungen)
Netmon ist ein umfassendes Netzwerküberwachungssystem mit einer proprietären Hochleistungs-Traffic-Sniffing-Technologie. Diese Kombination aus tiefer Analyse und sofortiger Alarmierung macht Netmon zu einer Komplettlösung für Organisationen, die den Zustand und den aktuellen Status unternehmenskritischer Systeme überwachen müssen. Diese Produktangebote werden in Kombination mit flexiblen Lizenzbedingungen skaliert, um die Systemüberwachungsfunktionen auf Unternehmensebene in die Hände kleiner und mittlerer Unternehmen zu übertragen. Umfassende Netzwerküberwachung. Überwache Netzwerkverkehr, Geräte und Dienste. Integriertes Warnsystem.
ONEview

ONEview

von Managed Maintenance

(2 Bewertungen)
ONEview ist eine cloudbasierte SaaS-Asset-Managementsoftware, die es Technologieanbieter-Unternehmen ermöglicht, die wiederkehrenden Serviceerlöse durch eine durchgängige automatisierte Asset- und Vertragsmanagement-Lösung zu maximieren. Mit ONEview kannst du mehr Services hinzufügen, mehr Wartungsverlängerungen verkaufen und den gesamten Produktlebenszyklus der Kundenbasis verwalten, während du gleichzeitig eine 360-Grad-Ansicht deiner Kundenumgebung erhältst. Ermöglicht Technologieanbieterunternehmen, ihre Serviceerlöse durch eine automatisierte Asset- und Vertragsmanagementlösung zu maximieren.
CMDBuild

CMDBuild

von Tecnoteca

(1 Bewertung)
CMDBuild ist eine Enterprise-Open-Source-Lösung für das IT-Asset-Management (CMDB, ITAM). Es soll die IT-Asset-Datenbank gestalten und verwalten sowie Management-Workflows gemäß ITIL Best Practices unterstützen. Die CMDBuild-Konfigurationstools ermöglichen die Aktivierung eines vollständigen Configuration-Managementsystems zur Verwaltung der IT-Abteilung. Dank seiner hohen Konfigurierbarkeit ist es ein gutes Tool, um anpassbare Lösungen für die IT-Governance, aber auch für das Asset-Management im Allgemeinen zu konfigurieren. CMDBuild ist die integrierte Lösung für das Service-Desk-Management. Hoch konfigurierbar, ITIL-konform, mehrsprachig und Open Source.
Octopus

Octopus

von Octopus-ITSM.com

(1 Bewertung)
Vollständig auf den Best Practices von ITIL aufgebaut und für die sofortige Verwendung vorkonfiguriert, ist Octopus eine sehr benutzerfreundliche, leicht zugängliche und sich ständig weiterentwickelnde Anwendung, ideal für kleine und mittlere IT-Abteilungen. Zu den Funktionen gehören Ereignis-, Serviceanfragen-, Problem-, Änderungs- und Event-Management, SLA und automatisierte Eskalation, CMDB und automatisiertes Inventar, ein Webportal mit benutzerdefinierten Formularen, E-Mail-Benachrichtigungen für alle wichtigen Events und eine erweiterte Berichterstellung. Octopus wird von einem einzigartigen Service-Paket unterstützt. Helpdesk/IT-Service-Management-Software Möglichst effizientes Dokumentieren und Aufklären täglicher Vorfälle und Anfragen.
Symantec Ghost Solution Suite

Symantec Ghost Solution Suite

von Symantec

(20 Bewertungen)
Symantec Ghost Solution Suite is an award-winning software solution for imaging and deploying desktops, laptops, tablets and servers. Ghost Solution Suite 3.1 includes the Deployment Solution 6.9 console and its core capabilities for operating system deployment, migration and cross-platform management. Combined with key functionalities from Ghost Solution Suite 2.5, like Ghost Cast Server and DeployAnywhere, Ghost Solution Suite accelerates and simplifies imaging and deployment. Symantec Ghost Solution Suite is an award-winning software solution for imaging and deploying desktops, laptops, tablets and servers
JDisc Discovery

JDisc Discovery

von JDisc

(12 Bewertungen)
JDisc Discovery automatically creates the IT documentation for your network and detects all common operating systems (including HP-UX, Solaris and AIX). The IT documentation includes detailed hardware and software information, IP Networks, Windows domains and Active Directory installations. JDisc's vision is to make your IT documentation as current and complete as possible. A network inventory and documentation software that collects software and hardware details from all kind of devices on your net.
CA Service Desk Manager

CA Service Desk Manager

von CA Technologies

(7 Bewertungen)
Take a proactive approach to IT service management. Take a proactive approach to IT service management.
Scc

Scc

von Scc

(1 Bewertung)
SCC enable people to do business by planning, supplying, integrating and managing IT for leading public and private sector businesses across the UK. We optimise IT infrastructure to reduce cost and increase business agility and competitiveness. SCC keeps your business secure, mobile, agile, connected and supported. SCC enable people to do business by planning, supplying, integrating and managing their IT.
FieldAware

FieldAware

von FieldAware

(46 Bewertungen)
Our made-for-mobile, cloud-based service management software was designed from the ground up to provide IT field teams with secure, powerful service tools. With FieldAware, you will amaze your customers, make your team more productive and stay ahead of your competition. Your business deserves the most powerful and easy to use field service management system available, including work order management, job scheduling asset management and more. Our made-for-mobile, cloud-based service software provides power and total flexibility for better field service management.
Vivantio Pro

Vivantio Pro

von Vivantio

(71 Bewertungen)
Vivantio Pro ist die flexibelste, zuverlässigste Help-Desk-Software auf dem Markt. Die in das Produkt integrierte Automatisierung und Organisation spart Zeit und Geld und entlastet Dein Support-Team, damit es sich auf wichtige Aufgaben wie Business-Planung und Management konzentrieren kann. Nutze wichtige ITIL-Prozesse wie Incident, Problem, Change und Service-Management und erweiterte Funktionen wie Asset Management, AD / LDAP-Synchronisation, SSO, Knowledge Base, Self-Service und SLAs, um Deine ideale Service-Umgebung zu bauen. Vivantio Pro ist die flexibelste, zuverlässigste, IT Help-Desk-Software auf dem Markt.
ConnectWise Manage

ConnectWise Manage

von ConnectWise

(131 Bewertungen)
Made for companies that sell, service, and support technology, ConnectWise can help you standardise service workflows, automate communication with customers and even recurring tasks. The platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, cloud services and business analytics that dramatically streamline a company's operations. ConnectWise helps you distinguish yourself from the competition by offering proactive, business-focused technology services.
Remedy IT Service Management

Remedy IT Service Management

von Remedy IT Service Management

(73 Bewertungen)
BMC Remedy IT Service Management revolutionizes enterprise service management. Delivered on-premises or in the cloud, Remedy ITSM is a configurable and extensible platform radically redesigned to meet the needs of any transformative IT organization. Easier to use, faster to deploy, and packed with the latest innovations in service management, Remedy IT Service Management and Remedy OnDemand are the most complete and capable IT service management for your enterprise. Radically redesigned to set a new standard for IT service management on-premises or in the cloud.
ConnectWise Automate

ConnectWise Automate

von ConnectWise

(62 Bewertungen)
Developed by IT service providers with real experience in the IT services industry, the ConnectWise Automate, formerly LabTech, IT automation platform was designed to give you greater visibility into your clients' IT networks and the tools you need to automate your IT services. With Automate, your technicians can perform any IT support or management task remotely, efficiently and non-intrusively. If you can think of an IT task or process, Automate can do it! Automate is the most powerful, feature-rich & most recognized RMM platform in the IT market. Streamline your IT service delivery!
BOSS Solutions

BOSS Solutions

von BOSS Solutions

(56 Bewertungen)
BOSS Solutions software is available for both On Premise and SaaS environments. BOSS provides capabilities that address requirements for Help Desk/Service Desk, Asset Management and Tracking, and other Service Management applications. Powered by its ITIL based solutions, BOSS has gained significant knowledge in implementing ITSM best practices and helped customers to improve overall efficiency and user satisfaction. Major features and capabilities include, Automatic Discovery, Incident Managemen Software is available for On Premise and SaaS and solutions provides capabilities that address requirements for Help Desk/Service Desk,
Tigerpaw Software

Tigerpaw Software

von Tigerpaw Software

(44 Bewertungen)
Our unique, all-in-one solution combines the best features of a PSA tools solution, a robust CRM solution and a BPM software solution into a platform that provides complete visibility, coordination and control of all aspects of your business. With Tigerpaw One, every employee -- from the CEO to the field technician, and from the head of sales and marketing to the customer service representative -- will have the tools and resources he or she needs to be more productive. Automate Your Business. Simplfy Your Life. Tigerpaw is a complete end-to-end business automation solution.
The Service Program

The Service Program

von Westrom Software

(29 Bewertungen)
The Service Program is the industry leading QuickBooks add-on Service Software. Dispatch, Routing, work order tracking, maintenance schedules, customer call, tracking equipment, GPS, Mobile Solution and Customer Service Portal - compatible with any iPhone, Droid phone or Tablet or laptop with real time synch, signature capture, field printing, attach pictures, invoices, Rentals, barcodes, and billing and much more. INCLUDES Weekly Training, Technical Support and Software Upgrades. Simple. QuickBooks add-on service software with dispatch, routing, work order, maintenance schedules, GPS, mobile and customer service tools.
Optsy

Optsy

von Optsy

(10 Bewertungen)
Offers field service solutions for managing routine service calls, service agreements, advanced project management and more. Offers field service solutions for managing routine service calls, service agreements, advanced project management and more.
Zerion Software

Zerion Software

von Zerion Software

(5 Bewertungen)
The Zerion team is dedicated to helping you focus on what matters most and deliver efficiency and productivity back into your business. Every data problem has three distinct components: Data Collection, Data Transformation and Data Reporting. Zerion delivers the ability for your people, processes and platforms to flow in harmony. What does efficiency mean to your business? What is the value of efficiency? Lets take a look at how Zerion accelerates your mobile workflow. Make better decisions with flexible end-to-end mobile solutions, powerful data-driven workflows, easy-to-understand custom reports.
TechSuite

TechSuite

von RepairTech

(4 Bewertungen)
RepairTech makes automated computer repair software design specifically for IT Professionals. Instead of manually running through every tool on your checklist, simply use TechSuite, select what you want to run ahead of time, click start, and come back to a full HTML report. TechSuite automates over 300 commonly used utilities, and should be on every serious technician's bench. Learn more at repairtechsolutions.com, and make sure to check out the free trial. RepairTech's suite of software automates the computer repair process.
Routezilla

Routezilla

von Routezilla

(2 Bewertungen)
Routezilla is the UBER like booking and routing engine for On the Go business. It will reach, route and book customers online, 24/7. Eliminate phone tag, routing and scheduling conflicts with its brand-able mobile solution. Unlike OpenCal (acquired by Groupon) which is designed for hair salons and spas, Routezilla maps customer locations, automatically books and reduces the driving distance from one job to the next. Routezilla is scalable technology that can be used anywhere in the world. An UBER like Booking and Routing Engine for On the Go businesses.
CommitCRM

CommitCRM

von Commit Business Solutions

(1 Bewertung)
Assign open tickets to telephone helpdesk or directly to a field service technician. Assign open tickets to telephone helpdesk or directly to a field service technician.
ServiceTonic

ServiceTonic

von ServiceTonic

(1 Bewertung)
ServiceTonic is a powerful and easy-to-manage solution for any company that needs to automate services without programming skills. ServiceTonic is a Spanish based company, founded in 2009 and rapidly enlarged its operations globally in more than 14 countries with strategic partners through all markets: Service Providers, finance, government, industry, consulting,etc. ServiceTonic brings IT Service Management, Customer Service and Enterprise Service Management to all range of customers. From sma Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
unitworx

unitworx

von unitworx

(1 Bewertung)
unitworx is a fully-integrated IT Service Management Software designed and developed to master the challenges of small and medium sized IT companies or departments. The ITSM software brings together all of the key elements of successful IT management into a single system: Documentation, Monitoring & Ticketing. The users will benefit from the interaction of these modules, an easy-to-use interface, pre-defined workflows and many other features. unitworx is a fully-integrated ITSM Software with all tools for professional IT Management: Documentation, Monitoring & Ticketing.
Process Management Platform
Central customer request platform for all service providers within an organization. Includes forms, workflows and ticketing. Central customer request platform for all service providers within an organization. Includes forms, workflows and ticketing.
EBC Group

EBC Group

von EBC Group

(0 Bewertungen)
EBC group is a managed IT service provider that offers solutions such as document capture, business intelligence, and cyber security EBC group is a managed IT service provider that offers solutions such as document capture, business intelligence, and cyber security
Service Transaction Portal

Service Transaction Portal

von InfoPlexSTP

(1 Bewertung)
Enables automated connection between Help Desks, Service Dispatch systems to one or more service vendors. Enables automated connection between Help Desks, Service Dispatch systems to one or more service vendors.
BulkdataPro

BulkdataPro

von Tantara Business Solutions

(0 Bewertungen)
We develop software on BulkDataPro platform which is a suite of products.The product suite,cloud based or onsite, includes equipment maintenance solution,stock control,fleet cost management,jobcard and workorder management,workflow,CRM, human resources and payroll management,point of sale,manufacturing and production management,accounting,data warehousing and analytics. Our solutions are in-house and our comprehensive development team customize the solution to meet customer requirements. A software suite , best choice for manufacturers,fleet owners,logistics wanting a complete business solution.
Specops Self Service Portal

Specops Self Service Portal

von Specops Software

(0 Bewertungen)
Specops Self Service Portal allows users to request resources without contacting the helpdesk. With built-in request and approval workflow support, you can use the Specops Self Service Portal to control which computer(s) or user(s) can request resources such as shares, printer, software, and the type of software. This decreases costs by allowing you to keep track of license usage. Empowers users to request their own IT resources and applications through self service
Ticketing Application for Office 365
HyperTeams Ticketing Application is designed to help companies hurdle pesky work obstacles and deliver superior customer service! When used internally, this system gives employees a better way to send, track, and manage their work tickets. That means no more running marathons around the office when you need help or stalking IT when your computer crashes! When used externally, this solution gives your customers the opportunity to submit their own complaints or cases directly to the system. HyperTeam¿s Ticketing Application is designed to help companies hurdle pesky work obstacles and deliver superior customer service!
Requuest

Requuest

von Requuest

(0 Bewertungen)
Requuest is web-based SaaS service desk software designed for delivering worry-free IT support, a platform allowing agent's productivity to go beyond client expectations. Requuest gives you an edge in reducing ticket volume, automating quick response and make IT results shine across your business. Create workflows. Manage assets. Set business rules. Visualize key reports. Auto-assign. Prepare survey. Customize portal. Filter dispatch tickets. Meet all around service levels. Requuest. You got IT. Requuest is web-based SaaS service desk software designed for delivering worry-free IT support.
Spiceworks Network Monitor

Spiceworks Network Monitor

von Spiceworks

(348 Bewertungen)
Monitor all your devices easily and in one place! With Spiceworks Network Monitor you can keep an eye on your servers and SNMP-enabled devices like routers and switches from one dashboard. Youll have total visibility over your network, so you can catch issues before any of your users, and be the IT hero you were meant to be. After work hours, rely on email alerts to keep you updated of the critical issues affecting your systems. All of this, and its free! Download Network Monitor now. Real-time monitoring, email alerts, monitor multiple devices in one dashboard, easy-to-use for Windows and Linux servers & switches.
ServiceDesk Plus

ServiceDesk Plus

von ManageEngine

(109 Bewertungen)
Manage ServiceDesk Plus ist eine Help Desk und Asset Management Software. Es bietet ein integriertes Paket mit Incident Management (Trouble Ticketing), Asset Tracking, Einkauf, Vertragsmanagement, Self-Service-Portal und Knowledge Base zu einem erschwinglichen Preis. ServiceDesk Plus bietet alles, was Du von einem vollwertigen IT Help Desk und einem produktiven Help Desk-Mitarbeiter haben musst. ManageEngine ServiceDesk Plus ist sowohl On-Premise als auch On-Demand zur Verfügung. Help Desk Support Software und Asset Management-Tool, enthält Knowledge Base, SLA-Management, Ticket-Tracking, Bestandsführung.
Service Desk

Service Desk

von InvGate UK

(64 Bewertungen)
InvGate Service Desk is a web-based ITIL ready solution with an unprecedented user interface. Offering Incident, Problem, Change, Asset & Knowledge processes. Service Desk provides unmatched collaboration between users, powerful automation & smart ticket management. Multi-tenant cloud-based SaaS or On-Premise implementation. 100% code-free configuration, drag-and-drop graphical workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing and Gamification. Intuitive web-based service desk software to manage, analyze, and automate your IT service support.
Service Desk

Service Desk

von InvGate SRL

(64 Bewertungen)
InvGate Service Desk es un software 100% web, basada en ITIL, con una interfaz de usuario sin precedentes. Cuenta con Gestion de Incidentes, Problemas, Cambios, Asset y Base de Conocimiento. Imbatible colaboracion, poderosa automatizacion y gestion inteligente de solicitudes. Multi-tenant cloud-based SaaS o implementacion On-Premise. 100% code-free configuration, drag-and-drop graphical workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing y Gamification. Software intuitivo 100% web para su Service Desk. Imbatible colaboracion, poderosa automatizacion y gestion inteligente de solicitudes.
IT Management Platform

IT Management Platform

von Continuum

(19 Bewertungen)
Continuum's IT (RMM) Platform is made for MSPs to increase their profitability. An end-to-end remote monitoring and management platform built on an intelligent alerting engine and FULLY integrated with a 650-tech NOC services team which dramatically improves your ability to scale your business, increases your operational efficiencies and reduce overhead needed to provide 24x7 monitoring, troubleshooting and maintenance for their clients desktops, servers, mobile devices and endpoints. An IT Management Platform (RMM solution) built for Managed IT Providers large & small to proactively manage SMB clients remotely.
4me

4me

von 4me

(13 Bewertungen)
Ein globales ITSM Roll-out sollte IT flexibler und effizienter gestalten. ITRP möchte genau das ermöglichen. Wie? ITRP unterstützt die Zusammenarbeit zwischen der lokalen IT, regionalen Rechenzentren und globalen CoEs. Globale Standarddienste können durch virtuelle Teams unterstützt werden. Die frei werdenden Ressourcen können neue Dienste anbieten und das Unternehmen wettbewerbsfähiger machen. Die KPI und Service-Level-Berichte ermöglichen Einblicke, was wo verbessert werden muss. Gezieltere Investitionen können realisiert und der ROI kann gemessen werden. IT-Service-Management-Anwendung, speziell für multinationale Unternehmen und Dienstleister.
smartImager

smartImager

von Sircks

(4 Bewertungen)
A full-featured software solution that simplifies static and dynamic Windows deployments and migrations. A full-featured software solution that simplifies static and dynamic Windows deployments and migrations.
YOUZER

YOUZER

von YOUZER

(4 Bewertungen)
With Youzer, you manage all the accounts, the software and hardware assets from a single centralized tool made for IT, HR and managers. Follow in real time the use of the assets for all your employees from onboarding to offboarding and optimize the cost for your company. Affect, create, deactivate and protect your IT and "non-IT" assets. Youzer is a powerfull online software that helps companies to manage the IT accounts and assets of their employees.
TD/OMS

TD/OMS

von Remain Software

(1 Bewertung)
TD/OMS supports IBM i (Power) Windows and Unix/Linux. It incorporates fundamental IT business process support to manage software changes, software development, deployment and modernization projects. TD/OMS enables development teams to work in a collaborative way and to share any information at various development stages in any environment. TD/OMS is a powerful software solution that incorporates all the functionalities to support modern software development requirements. Scalable ALM/SCM solution to control all software assets and changes within any organization.
mspStack

mspStack

von mspStack

(1 Bewertung)
Schrumpfende Margen, wettbewerbsfähige Preise und der zunehmende Druck des öffentlichen Cloud-Service zwingen dich, Dein Geschäftsmodell zu überdenken. Unsere White-Label, benutzerfreundliches Self-Service-Web-Portal übernimmt Prozesse und Kundenaufträge und führt auch Rückstellungen durch. Somit helfen diese diese Dienste, dein gesamtes Unternehmen in einem integrierten profitablen System zu vereinen. Und es funktioniert mit Lösungen, die du bereits Deinen Kunden anbietest! Microsoft, VMware, Google und viele, viele andere werden Anbieter unterstützt. Eine SaaS-basierte Cloud-Service-Bestellung, Bereitstellungs- und Lieferungs-Plattform. Funktioniert mit deinem Anbieter! Kein Aufreißen und Ersetzen!
MBOX to PST converter

MBOX to PST converter

von Stellar Data Recovery

(1 Bewertung)
Stellar MBOX to PST Converter migrates MBOX email clients like Thunderbird, Entourage, Spicebird, Pocomail, AppleMail, Eudora, Mulberry, SeaMonkey, Netscape, ClawsMail, OperaMail, Mozilla Mail, Evolution, Sylpheed, Cone, Mutt, Gnu Mail clients into PST. Stellar MBOX to PST Converter is an easy-to-use email migration tool that converts MBOX files to '.PST' files
ph Assessment

ph Assessment

von Apar PeopleWorld

(1 Bewertung)
Technical assessment platform, built on AI & ML, integrated with Code Sense technology, with GCVS enabled code analysis. Technical assessment platform, built on AI & ML, integrated with Code Sense technology, with GCVS enabled code analysis.
ScriptRunner

ScriptRunner

von AppSphere

(1 Bewertung)
Make PowerShell a real solution. For you and your team. ScriptRunner uses PowerShell to automate and delegate daily tasks intelligently, easily and securely. Especially the ones that keep you from your job. It simplifies the use of PowerShell for administrators, the service desk and end users. That makes ScriptRunner an essential part of a fully automated IT infrastructure. Not tomorrow but today. ScriptRunner is the leading all-in-one solution for PowerShell. Automate and delegate many tasks with PowerShell and ScriptRunner.
Hornbill Service Manager

Hornbill Service Manager

von Hornbill Corporate

(0 Bewertungen)
Hornbill Service Manager is an easy to use, powerful, collaborative Service Desk solution. Collaborative ITSM is a fresh approach, combining innovative collaboration technology, ITSM best practice, and powerful business process automation. Hornbill Service Manager is ideal for service desks that need to get up and running quickly, with intuitive deployment of ITSM best-practice. Collaborative ITSM breaks down silos, enabling teams to deliver better outcomes, by working together on common goals. Hornbill Service Manager is an easy to use, powerful, collaborative Service Desk solution that helps IT teams modernize their ITSM.
Knowledge-Based Support

Knowledge-Based Support

von Trigent Software

(0 Bewertungen)
Trigent brings 22 years of software development experience combined with a track record of over 300 successful applications projects in the last three years alone. Our Software Development Center accelerates development, transforms applications, and increases cost savings. Our software development services helps to increase development bandwidth, build and launch products faster and transform legacy applications or just maintain them at a fraction of the cost. Enterprise Product, Software & Mobile Development
Alhambra-Eidos

Alhambra-Eidos

von Alhambra-Eidos

(0 Bewertungen)
Alhambra-Eidos provides managed IT, infrastructure, cyber security, and cloud computing services to medium and large organizations Alhambra-Eidos provides managed IT, infrastructure, cyber security, and cloud computing services to medium and large organizations
Service Management Automation

Service Management Automation

von Micro Focus

(0 Bewertungen)
Helps you manage services by taking a lifecycle approach to IT service management, offering consistent improvement. Helps you manage services by taking a lifecycle approach to IT service management, offering consistent improvement.
decídalo

decídalo

von Data Assessment Solutions

(0 Bewertungen)
decidalo takes over most of your time-consuming internal tasks, allowing you to use your time more profitably. With decidalo you increase your sales opportunities through shorter response times, bid-specific CVs, and relevant project references. By linking skills, project requirements, employee capacities, and accounting data, decidalo shows you how to utilize existing skills as profitably as possible. Skills & CV management Resource & Reference management Quotation and effort calculation Time recording and budget tracking
vCIOToolbox

vCIOToolbox

von vCIOToolbox

(0 Bewertungen)
Software for IT service providers to run vCIO programs and quarterly business reviews-QBR. Software for IT service providers to run vCIO programs and quarterly business reviews-QBR.