Filter die Ergebnisse (396)
- Cloud, SaaS, Web (356)
- Installiert - Mac (31)
- Installiert - Windows (54)
- Mobile - Android Native (95)
- Mobile - iOS Native (98)
- Analytik (294)
- Befragung / Umfragemanagement (194)
- Dashboard (284)
- Empfindungsanalyse (175)
- Feedback-Management (250)
- Kundensegmentierung (211)
- Multichannel-Datenerfassung (217)
- Prädiktive Analytik (180)
- Textanalyse (144)
- Wissensmanagement (142)
Fancy Support gives you in-app customer messaging, event tracking and dashboards at an affordable price. Provide better support to your customers by leveraging the surrounding context of your customer info and events. An online solution for keeping your customer information in one place. Features include dashboards, event tracking, and messaging.
Cloudbasierte Lösung für das Kundenengagement. Zu den Funktionen gehören die Erstellung von exemplarischen Vorgehensweisen, Onboarding-Anleitungen und die Produktdokumentation. Cloudbasierte Lösung für das Kundenengagement. Zu den Funktionen gehören die Erstellung von exemplarischen Vorgehensweisen, Onboarding-Anleitungen und die Produktdokumentation.
The smart efficient way to work with social media and email. SoDash provides social media monitoring, customer engagement & analytics. The smart efficient way to work with social media and email. SoDash provides social media monitoring, customer engagement & analytics.
Decibel reveals exactly how users behave on websites and apps, making it easy for enterprise businesses to quantify and improve the customer experience across every digital touchpoint. Powered by machine learning, our award-winning technology processes hundreds of revolutionary behavioral metrics from mouse movements and device rotations, to pop-ups and errors capturing an accurate picture of every users on-page experience. Decibel reveals exactly how users behave online, making it easy for enterprise businesses to quantify and improve customer experiences.
CHI Express empowers you with the capability to track and provides the metrics you need to analyze the customer satisfaction and improve the overall customer facing processes. Customer experience and activity analysis and BI analytic to improve service quality. www.CHIExpress.Net and www.Haapi.co has pioneered the integrated Customer Experience Management framework and applications, catering to leaders in healthcare and several other industries, retail, banking, hospitality, education etc. Real-time CX Solution that empowers you to review, measure, & analyze customer satisfaction through multiple channels API integration.
ITC delivers frictionless customer experience by consolidating all digital channels into a single interface with CRM integration, allowing for a consistent customer experience across all channels and empowering your customers to connect with you on their channel of choice. Loved by customers and agents alike, channels supported by ITC include: SMS, social media, live chat, instant messengers, email, Apple Business Chat, and customer service chatbots. ITC is an digital customer engagement platform, consolidating all channels into a single interface with CRM integration and analytics.
Quality is ONE click away with our native tablet App "INSTANT Insight" enabling to track on real-time customer satisfaction via tactile tablets displayed on the busiest customer contact-points of hotels, restaurants or retail stores! Organizations can completely manage day by day their quality initiatives, learn what their customers like, dislike or expected, also address any individual challenges and engage their teams into a continuous improvement cycle of success! Make it easier for hotels, restaurants, stores to measure Customer Satisfaction on real-time and turn data into quick actionable steps
Eine leistungsstarke Plattform mit einer Reihe von Widgets, die Website-Inhabern die Möglichkeit geben, den gesamten Prozess der Erstellung, Verwaltung und Anzeige von Testimonials zu optimieren. Nutzer können Testimonials von allen wichtigen Bewertungsseiten (Yelp, Amazon, TripAdvisor, LinkedIn-Empfehlungen, Twitter, Facebook usw.) sammeln oder ein Testimonial-Anforderungsformular für die Marke erstellen und dieses einfach mit ihren Kunden teilen. Die Testimonials werden in schönen Widgets angezeigt, die auf jeder Website eingebettet werden können. Leistungsstarke Plattform für Website-Besitzer, die den gesamten Prozess der Erfassung und Anzeige von Kundenempfehlungen optimiert.
MaritzCX ist Kundenerfahrungs-Management für große Unternehmen. Unternehmen benötigen CX-Programme, die einen hohen Mehrwert und eine hohe Rendite erzielen. Die Programme tragen dazu bei, die Kundenbindung und den Lebenszeitwert zu erhöhen, indem sie von Kundenerfahrungen inspirierte Erkenntnisse und Maßnahmen in die DNA von Geschäftsabläufen einfließen lassen. Mit einer einzigartigen Kombination aus CX-Software, Daten- und Forschungswissen, tiefer vertikaler Marktexpertise und verwalteten Programmdiensten bietet nur MaritzCX einen professionellen Full-Service-CX-Ansatz. Wir sind weltweit der einzige Partner im Bereich Full-Service-Kundenerfahrung (CX).
Die Customer-Intelligence-Plattform verarbeitet Daten aus beliebigen Quellen, um die Zusammenhänge zwischen den Gedanken und Gefühlen deiner Kunden und den Kennzahlen aufzudecken, die dein Unternehmen bestimmen. Die Analyse-Workbench bietet vier leistungsstarke Tools; Textanalyse, statistische Signifikanz, Kreuztabellen und Visualisierungen, damit du in kürzerer Zeit mehr erreichen kannst. Kunden besser verstehen Verknüpfe die Stimme deines Kunden mit den wichtigsten Geschäftsdaten.
Accelerate your roadmap to digital transformation and become customer centric with the Kademi Digital Experience Platform. Engage employees, partners and end customers across web/mobile/email/in-store & social channels, creating omni-channel experiences that targets and personalizes the experience to the customer increasing engagement and conversion. A highly scalable and modular platform where features can be switched on to create solutions that support your business today and into the future. Omni-channel customer engagement solution that enables businesses to manage promotions, workflow, content, and more.
InnerTrends is a data science platform for product teams. We offer you deep insights into how your customers use your product in order to increase the lifetime value of your users. No need to be a data scientist! All the reports are in plain English, offering you actionable insights so that you can optimize the user acquisition, onboarding, retention and customer engagement! Data science for product teams
UserReplay reveals the truth about your customers online experiences. We empower companies with an e-commerce presence to understand and analyze every website journey, providing the insights to quantify and monetize the impact of every conversion issue, reduce fraud and improve conversion rates. UserReplay reveals the truth about your customers' online experiences by recording and analyzing every website journey.
Wizu ist ein AI-gestützter Chatbot für Konversationsumfragen, mit dem die Antwortraten erhöht, die Kundenzufriedenheit verbessert und mehr verwertbare Erkenntnisse gewonnen werden können. Wizu kann Antworten in Echtzeit analysieren, sodass du Umfragen nach Stimmungs- oder Wortgruppen weiterleiten kannst, um eine wirklich personalisierte und ansprechende Meinungsumfrage zu erstellen. Wizu ist ein AI-gestützter Chatbot für Konversationsumfragen, der die Antwortraten erhöht und das Kundenerlebnis verbessert.
Lumavate is an enterprise platform for building cloud-based mobile apps at scale. Through the Lumavate platform, companies deliver highly-personalized mobile experiences throughout the entire customer journey. These mobile experiences drive increased adoption and long-term engagement via accessible activation methods, such as NFC, QR, text, etc. We're an enterprise platform that makes it easier than ever for you to deliver highly-personalized mobile experiences to your customers
Customer experience platform that integrates data from behavioral patterns, transactions, and helps to better understand customers. Customer experience platform that integrates data from behavioral patterns, transactions, and helps to better understand customers.
Collect Video reviews for your business with ConfidentCustomer. You can manage content generated by your customers from one platform. All types of content can be auto shared on social media, appear on your website or used for ads creation. Showcase all your happy customers to convince potential clients. Build strong brand reputation and increase sales with social proof. Platform for collecting video, audio and photo reviews. Reward your customers for reviews, increase sales with strong social proof.
Use Guideblocks to provide personalized and dynamic user assistance without developers and additional coding. Seamlessly onboard new users or teach existing ones to use new features. Keep in sync help docs with ongoing changes in your web app. Who is it for? For UX/UA designers, technical writers and customer success/support team members at software companies. Extend your web app to provide help articles, user onboarding tours, context help, and in-app messages.
Cloud-based check-in management solution that tracks visitor check-ins and attendance, creates multiple sign-in lists & more. Cloud-based check-in management solution that tracks visitor check-ins and attendance, creates multiple sign-in lists & more.
MomentFeed uniquely manages and automates each of the local-mobile search triggers - consistent and accurate location data management, local social media engagement, and reputation/review management - via its Unified Platform, and helps multi-location brands influence their Proximity Search Optimization (PSO) to make them more visible across all local discovery channels, ultimately leading to more customers and foot traffic, and increased revenue. A unified platform that optimizes every controllable signal that search engines use to rank local businesses on proximity searches.
Aptrinsic provides an all-in-one product experience platform that enables companies to onboard, retain, and grow customers by delivering personalized product experiences based on in-product behaviors. We equip product leaders with in-depth analytics and engagement tools such as in-product guides, dialogs, sliders, and emails to improve product adoption, customer onboarding, and customer retention. Aptrinsic provides an all-in-one product experience platform that enables product teams to onboard, retain, and grow customers.
Artificial Intelligence + Helpdesk Software = Better Relationships. ThinkOwl is an artificial intelligence based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation. It empowers your organization to enhance customer experience and fly high, even with limited staff and resources. Multi-channel customer service software fully powered by artificial intelligence.
Enterprises turn to NGDATAs Intelligent Engagement Platform to uncover emerging opportunities in customer data and for the orchestration of hyper-relevant experiences. Through an intuitive UI, Marketers & business users gain unprecedented access to internal & external data and an AI-powered suite of capabilities to analyze, predict, and orchestrate dynamic 1:1 experiences across millions of customers in real-time. NGDATA's Intelligent Engagement Platform (IEP) delivers the most relevant real-time interactions in the world.
SnapCall replaces all the phone numbers of your website and app with smart calls buttons. It's a smarter way to handle your phone support, focusing it on high value clients and conversations only. SnapCall reduces your phone requests by filtering inbound calls according to specificcriteria, allowing you to get pre-qualified calls full withdataabout the customer and its journey. Reduce your inbound calls by focusing only on high value clients and conversations. Web calls with data.
The feedback app is used on a tablet in stores like restaurant, salon, and service center where the employee asks for feedback on the dedicated digital device instead of pen and paper and this enables to track feedback in real-time and initiate actions like Negative alerts and daily reports FellaFeeds is a feedback software, which enables the offline stores to get Customers feedback on digital devices and build ....
piHappiness is a comprehensive real-time Customer Feedback Management and Survey Platform, measuring Customer Satisfaction. The software uses multiple metrics like emoticons, NPS scores, Feedback Categories, and Reasons, Single and Multiple Questionnaires, Open Text using Tablets, iPads, Online Surveys to capture Customer Satisfaction. With customized reports and dashboards, access real-time feedback, analyze and act swiftly to resolve issues instantly and efficiently. piHappiness Customer Feedback App measures customer satisfaction by using customizable Customer Satisfaction Surveys.
Preferrd is a reviews platform with a difference. Our reviews are collected at both the consultant and company level, meaning our tool is ideal for professional services. We're also fully integrated with Google reviews, helping you to collect, manage and showcase your Google reviews across all locations. Features include: powerful analytics, SEO optimised profile listings, rich snippets, customisable real-time on-site widgets and much more. Professional reviews software to manage your Google reviews. Collect, analyze and showcase your Google reviews in real-time.
CXM platform with 70+ compelling pre-configured end-to-end CX-Flows enabling rapid implementation of high-conversion Customer Experience all along the customer journey. Smart, easy-to-implement and easy-to-update. Marketer-friendly no-code approach. Includes fully featured loyalty platform, CDP, coupons, personalized publishing and campaign integration. Our clients use VEMT to create loyalty, retention and reward marketing programs, gamification programs, referral programs and competitions. CXM platform with 70+ pre-configured CX-Flows enabling rapid implementation of Customer Experience for brands, retail and travel.
Sticktail helps to collect, organize & share user insights that inspire action. Its a central place to share customer insights and helps your organization to make informed decisions. (UX/market) researchers can easily share their customer insights in an attractive way by using images, videos, links, and gifs. Sticktail allows everyone in the organization to find the customer insights they need in seconds. People can also get updates on new insights (of a specific topic). Sticktail helps to collect, organize & share user insights that inspire action. Its a central place to share customer insights.
The all-in-one research solution for online quantitative and qualitative research. Clients like Heineken, Philips and Coca Cola have used our platform to get the most valuable consumer insights. Customer Experience is part of our research platform and it shows that simplicity is the ultimate sophistication. Experience our research platform by requesting a demo and learn how it can help you obtain valuable consumer insights and uncover new and unmet consumer needs. The Crowdtech all-in-one research platform will help you obtain valuable consumer insights and uncover new and unmet consumer needs.
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in an omnichannel world. eGain's unified knowledge management and customer engagement solution suite powers digital transformation for leading brands.
Customer queuing and service analysis solution for customer service departments to streamline all customer-related operations. Customer queuing and service analysis solution for customer service departments to streamline all customer-related operations.
Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty. Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty.
Enables you to use different types of data collection methods simultaneously to evaluate the services you offer to your customers. Enables you to use different types of data collection methods simultaneously to evaluate the services you offer to your customers.
OnviSource's Workforce Optimization (WFO) is a suite of solutions based on the concept of "Capture All, Analyze All, Automate All, Improve All". Our multimedia capture, recording and monitoring generates a goldmine of valuable information and knowledge, analyzed by our multi- and cross-channel analytics in order to produce actionable knowledge that can automatically or manually act to improve customer interactions, agent's performance, compliance management, and back office transactions, Contact center solutions provide all the functionality and features required to engage in comprehensive Workforce Optimization.
Captures voice, e-mail, chat, & screen activity along with call details. Analysis tools quickly pinpoint opportunities for improvement. Captures voice, e-mail, chat, & screen activity along with call details. Analysis tools quickly pinpoint opportunities for improvement.
The award-winning Cyara CX Assurance Platform helps companies accelerate customer experience development, increase quality across all digital and voice channels, and assure customer journeys end-to-end. The Cyara Platform supports the entire software development lifecycle for customer experience, from design to functional and regression testing, user acceptance testing, load testing and production monitoring. Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of defects.
With minimal training, users can search for, find and be analyzing valuable information about brands, competitors and topics. With minimal training, users can search for, find and be analyzing valuable information about brands, competitors and topics.
Cloud-based platform that helps digital marketers and customer experience professionals visualize and manage omnichannel marketing. Cloud-based platform that helps digital marketers and customer experience professionals visualize and manage omnichannel marketing.
Mize Connected Customer Experience (CX) Platform connects Manufacturers, Customers, Channel Partners, and Suppliers to optimize service experience and maximize customer lifetime value. Mize CX Platform enables companies to simplify and streamline key post-sale customer interactions such as product registration, warranty, service plans, parts, support, field service, and maintenance. Companies can generate high-margin revenues from the loyal customer base. Mize CX Platform enables manufacturers to deliver better customer service and generate more sales and profits from the install base.
Customer Monitor is a fully managed customer experience management service with online reporting, trending capabilities and text analytics. Customer Monitor will enable a business to understand their customer perceptions in order to increase your customer retention and boost referrals. Customer Monitors fully managed service will enable you to seamlessly leverage customer feedback through a short, strategic survey. It includes the research metric the Net Promoter Score (NPS). Fully managed customer experience software solution with trending capabilities and text analytics.
Software zur Erfassung, Auflösung des und Berichterstattung über den Kundenservice mit automatisiertem Routing und Schwellenwerteskalationen. Software zur Erfassung, Auflösung des und Berichterstattung über den Kundenservice mit automatisiertem Routing und Schwellenwerteskalationen.
Customer engagement platform that facilitates communication between company and its clients through online customer community. Customer engagement platform that facilitates communication between company and its clients through online customer community.
Ecrion stellt Software für Unternehmen her, die über verschiedene Interaktionskanäle hinweg echte 1-zu-1-Verbindungen mit Kunden herstellen möchten. Kunden können effektiv mit ihren Zielgruppen kommunizieren und interagieren – durch personalisierte Kommunikation, Omnichannel-Bereitstellung und Interaktivität der nächsten Generation in einer einheitlichen, skalierbaren Plattform. Eine intelligente Lösung, die visuelle, intuitive Designtools und Funktionen für Datenaggregation, XML-Rendering und BI-Analysen miteinander verbindet.
Alpine Metrics is the alerting and analytics technology that seamlessly connects to your data, detects relationships and momentum shifts, and prioritizes the indicators that matter most. When a customer needs attention or a business process requires optimization, our platform automatically generates intelligent alerts and a concise analysis, empowering your team to perform better. Alerting & analytics solution for CRM & ERP systems. Monitors data sources - alerts when the customer experience requires attention.
Ranked as the 12th fastest growing tech company in Canada on the Deloitte Technology Fast 50, Vital Insights is a leading designer, developer and distributor of innovative enterprise-class daily tracking and Customer Experience Management (CEM) solutions for the automotive industry. Taking center stage in its product lineup is Foresight- a platform that distributes, gathers, and manages customer feedback. CEM platform that allows you to monitor performance and training needs, assess customer sentiment and effectively resolve every issue.
Ramen enables SaaS Product Teams to learn about their customers, ask those customers questions, and discuss features and ideas with them. We take the tools that every product team needs and put them into one app. By doing this, the product team is no longer leaving their customer data all over multiple apps, empowering them to have better visibility into what their customers actually need and take action on it. Web-based solution for project managers, marketers, and user experience directors.
The Fizz Customer Experience platform puts the voice of the customer at heart of your organisation. Enabling your business to channel all customer feedback through a single, actionable tool kit. Fizz enables your customer focused teams and organisation as a whole to track, interpret and act on the key challenges customers face at every single touch point, across one or many journey types. Built on top of this capability are a suite of action planning and solution focused capabilities. Enables your customer focused teams and organisation as a whole to track, interpret and act on the key challenges customers face.
Universal restaurant loyalty app. Cardless loyalty app platform gives every receipt an identity. No hardware or software. Restaurant owners have access to portal where they can set their Gourmetmiles earning percentage, earning limits, and review a wide range of customer analytics. Cloud based solution for customer loyalty and feedback. Features include analytics and marketing capabilities.
Clarabridge helps hundreds of the worlds leading brands improve the customer experience by putting customer feedback to work. Our solution offers the only omni-source listening, best in class customer analytics, and real-time, guided actions for fast front-line response. With customer feedback trends, correlation, and root cause analysis the best and biggest companies in the world use the Clarabridge SaaS solution to power their CEM programs. Clarabridge helps you understand and improve your customer's experience by putting customer feedback to work.
StoryPulse is a Closed Loop Learning & Assessment Platform (CLLAP). The platform provides innovative methods to capture field data and synchronize with back-end CRM platforms. It also leverages gamification and game-based approaches to make learning and educating customers a fun and engaging activity! Use cases include Voice of the Customer Programs, Field Inventory Capture, Compliance Courses, Customer Education & Engagement etc StoryPulse is an ideal platform for Customer Assessments and Learning on the Go.
DigitalCX delivers highly personalised self-service, sales and community engagement across any digital channel and every digital device. Because it understands every customers context who they are, what they want to achieve and even how they feel it makes personal interaction achievable, at scale, via digital channels. Use DigitalCX to ensure that every customer journey ends in success a question answered, a search resolved, a transaction secured. Use DigitalCX to deliver highly personalised self-service, sales and customer engagement across every digital channel and device.
Web based platform that provides a continuous and closed loop connection with the consumer community for communication in a simple way. For brands, the platform provides a continuous and closed loop connection with the consumer community for communication, updates, promotional offers, feedback and a simplified way to engage with their customers. Specialties: Help Desk Software, Loyalty Software, Visualization Software, Internet of things software,productivity & supply chain management. Web based platform that provides a continuous and closed loop connection with the consumer community for communication in a simple way.
Inbify is a real-time customer experience management software that enables businesses to provide their customers with a frictionless way to send feedback over native phone features like SMS and MMS. The main benefit of our product is that we eliminate all the friction that customers have at the time of communication with a business, no more apps downloads, survey forms or comment cards completion. We provide businesses with customer data, feedback sentiment, categories, keywords and more. Inbify is a platform that provides businesses with an engaging & proactive way to collect, analyze and address their customers service.
Build a better customer experience with Tattle. Our Customer Experience Improvement (CXI) platform collects feedback at every touch point of the customer journey. Tattle empowers hospitality leaders with the actionable data needed to boost guest satisfaction, optimize operational performance, and increase revenue. Tattle's Customer Experience Improvement (CXI) platform captures the actionable data you need to build a better guest experience.
tabsurvey is the feedback system for companies that take customer opinion and feedback seriously. Collect feedback from 1,000 locations or through online. tabsurvey has great usability, stores data safely and measures continuously. Drop the biannual surveys and instead monitor and collect data in an continous stream - It is more accurate plus it is easy, as tabsurvey is designed for it. Tabsurvey gives your the correct picture of how your business is performing today rather than the past. Survey tool for offline & online data collection. Install in stores across the world, on your website or in mails.
Capturing customer feedback is the first step in improving your overall customer experience. The second step is turning the captured data into insights. Using Core Realtime you will be able to capture feedback across various channels in realtime. Every piece of customer feedback is analysed and measured which allows a personalised and automated way of closing of the customer feedback loop in realtime. An easy-to-use professional SaaS data collection platform that enables you to gather high quality data in realtime.
Ameyo Engage is a Cloud-based Call Center Software that allows a business to take control of their operations by deploying faster changes to Customer Interaction Initiatives and engaging employees, which results in Better Customer Experience, increased Sales & Collections, and ultimately acquire loyal Customers & create happy Employees. Grow your business by gaining customer loyalty with a world class customer contact center software
Zoomin helps organizations deliver content on-demand, across all customer touchpoints, quickly, easily and precisely. Zoomins next generation publishing platformenables your customers to instantly zoom into the precise content they need, when and where they need it. Global brands like Jive, ServiceNow, Hitachi and Cisco trust Zoomin to deliver their contenttodocumentation portals, knowledge bases, call centers, search engines, customer communities, and to IoT devices. Cloud-based platform that helps organizations and enterprises deliver product content across all customer touchpoints.
Customer experience platform that enables identification of Salesforce frequency and usage specificity through contact centers. Customer experience platform that enables identification of Salesforce frequency and usage specificity through contact centers.
FoxMetrics, ein Unternehmen für Marketinganalyse und Personalisierung, stellt dir leistungsstarke Konvertierungstools zur Verfügung. Mit der Fähigkeit, detaillierte Benutzerdaten und Profile zu sammeln, die Daten zu segmentieren und personalisierte Nachrichten über eine Reihe von Kanälen (über eingebaute Widgets) auszulösen, bietet dir FoxMetrics nicht nur Zahlen und Diagramme, sondern du kannst deine Analysen auch als Fazit nutzen. Die FoxMetrics-Produktsuite kombiniert Recovery- und Personalisierungstools für Einkaufswagen mit Kundenumfragen.
Get real time insights to drive customer loyalty and growth. Chattermill automatically analyses customer feedback and detects sentiment across multiple channels to identify trends in customer behaviour and helps teams answer questions faster. Listen to customers, uncover what drives behaviour and Apply artificial intelligence to your customer feedback that learns from your data and helps you make better decisions.
ReplyOne ist eine führende Software-Intelligenz für die schriftliche Kundenkommunikation in großem Umfang. Die außergewöhnliche Reaktionsgenauigkeit gewährleistet, dass Unternehmen im Endkundenhandel eine hohe Kundenzufriedenheit erreichen, was messbar zur Maximierung der Kosteneffizienz und Wettbewerbsfähigkeit beiträgt. Anfragen werden über alle Kontaktkanäle des Kunden mit höchster Präzision entweder automatisiert oder teilweise automatisiert beantwortet. Führende Software-Intelligenz für geschriebene, hochvolumige Kundenkommunikation mit perfekter Präzision über alle Kanäle.
ReviewCaddy helps sellers to collect the opinion of their customers on the items purchased by them from their online store in a rich and interactive way. You can be Integrated with Shopify, Bigcommerce, Magento, Volusion, WooCommerce and most of other E-commerce platforms Gives buyers the ability to post reviews, rate products on the website, and share them on social media platforms as well.
A SaaS to plan, manage, and track UX research work and make sense of your research findings. Learn from users, improve your product design and produce a product that people LOVE. Running user experience research can be tedious at times. Use this SaaS as a guide to help your product team move from the design problem to observation, insight and design opportunities. Find the shortest path to improve your product so that users will turn into raving fans! A SaaS to plan, manage, and track UX research work and make sense of your research findings.
Let us help you unleash the power of feedback to solve your greatest challenges. Evaluations should be collaborative. Evalut will help you: Yield superior response rates and eliminate data entry. Reveal high-level insights and expose trends over time. Share your analysis and put your data to work. Ease the burden of data entry with transcription, translation, and sentiment analysis. Segment your data across clients or industries. Finally, a feedback tool that's as innovative as you. Transforms evaluations and customer feedback to gather smart data and make real improvements to your courses, programs, or events.
Emolytics delivers an innovative market research platform that measures customer experience through the prism of emotion. Emolytics captures and analyses various dimensions of the customer experience through multiple channels (websites, emails, invoices, ads, events, POS) with its innovative and user-friendly technology. At its core, the Emoscore helps to understand customers' emotions through every possible facet of a business. Measures customer experience through emotions, scientifically, helping businesses make informed decisions that impact results.
MavJay Solutions Inc is an upcoming software product company headquartered at SFO, CA, USA. The company has its offshore development centre in Chennai, India. The company has clear plans and well laid out a road map for developing a variety of smart products catering to wide range of industries globally. The products are in different stages of development. The current product ready for release is 'Aapya+' useful for the Hospitality industry, especially the restaurants and hotels. CRM Aapya-Customer Experience management solution for restaurants to manage operations & improve the same and customer experience.
For more than 25 years USAN has been perfecting the customer experience for major US and multi-national brands. USAN applies deep omnichannel expertise to simplify complex contact center problems and implement the best practice driven solutions. Enables call center managers to focus on call center metrics and call center performance.
Aufzeichnung, Wiedergabe und Analyse von Web- und Mobile-App-Sessions, um zu erfahren, welche Kunden/Besucher deine digitalen Kanäle nutzen und warum. Aufzeichnung, Wiedergabe und Analyse von Web- und Mobile-App-Sessions, um zu erfahren, welche Kunden/Besucher deine digitalen Kanäle nutzen und warum.
A real-time experience tracking system (RET) and in-store analytics based on mobile devices location algorithm to monitor, analyze, visualize, and act on shoppers behavior in brick-and-mortar stores: - attraction rate (aisle, shelf, sections); - new shoppers and return: loyalty; - shoppers path and engagement areas; - check-out line management, waiting time and abandons; - empty-handed; - layout effectiveness; - in-store coupons. Real-time tracking and analytics, enabling brick-and-mortar stores unique customer experience and an increase in retention & sales.
Quality and Risk Managers spend time on cumbersome, costly, paper-based systems and often work with siloed departments. The result of using these outdated technologies is an inefficient quality system and poor engagement of collaborators. With BPA Quality and Risk Management, you can take a templatized quality approach and immediately begin improving the quality of your offerings with just a few clicks, keeping your focus where it belongs: on your business. BPA Quality & Risk Management is built on Microsoft Office 365 and SharePoint technologies, delivering a superior user experience.
Akio bietet eine einheitliche Cross-Channel-Konversationsplattform für Kunden, kombiniert mit einem kompletten Zuhör- und Analysesystem für Medienberichterstattung, soziale Gespräche und Kundenfeedback. Diese Lösungen sollen Unternehmen dabei helfen, ihre Kundenerfahrung zu optimieren, das Kundenwissen zu verbessern und die Marketing- und Kommunikationsstrategie zu verbessern. Das Produktportfolio umfasst Akio Unified, Akio Spotter und Akio Analytics. Akio ist eine einheitliche Cross-Channel-Konversationsplattform für Kunden, kombiniert mit einem kompletten Hör- und Analysesystem.
Gladly is a Radically Personal Customer Service Platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely enables a single lifelong customer conversation from voice to modern messaging. Gladly powers some of the most innovative consumer companies like JetBlue, JOANN, and TUMI to deliver exceptional customer experiences and makes customer service a competitive advantage. Gladly is a Radically Personal Customer Service Platform that puts people at the center of a single, lifelong conversation.
Cxense sammelt alle Aspekte des Online-Benutzerverhaltens, verbindet sie mit anderen Datenquellen und wandelt diese Rohdaten in verwertbare Erkenntnisse über das Individuum um. Die Cxense-Plattform und die Suite von Anwendungen, einschließlich der einheitlichen Datenverwaltungsplattform (DMP), ermöglichen es Verlagen, eCommerce-Händlern und Marken, ihre Daten durch Technologie für Datenfusion, Datenintelligenz und Datenaktivierung und -optimierung nutzbar zu machen. Cxense ermöglicht es Verlagen, eCommerce-Händlern und Marken, ihre Daten zu verschmelzen, analysieren und aktivieren, um echte 1:1-Benutzererfahrungen zu liefern.
DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights
Critizr for Business ist ein Online-Umfragetool, das es Unternehmen ermöglicht, Kundenfeedback zu erfassen und zu verwalten sowie Marketing-Einblicke zu liefern. Critizr for Business ist ein Online-Umfragetool, das es Unternehmen ermöglicht, Kundenfeedback zu erfassen und zu verwalten sowie Marketing-Einblicke zu liefern.
Feedback Inn is an intuitive solution for those who take their business seriously and care about customer satisfaction. Our full-fledged, yet easy-to-access dashboard lets you design, launch, and analyze surveys, with every feature you would expect from a state-of-the-art solution. Ask your customers about their opinion about your services and analyze their feedback both offline and online. All results can be accessed in real time on your desktop and mobile device. A feedback solution for creation and distribution of surveys, and to monitor responses in real time for customer service improvement.
An mobile App onboarding platform that allows codeless tips, tours, carousels and InApp popups. This inApp help can be targeted to user segments and be beautifully customized to look like or improve your App! Pointzi allows A/B testing, targeting goals, engagement analytics and more. The integration of the SDK for iOS, Android or ReactNative can be done in 15 minutes and after that you don't need App releases or code. Mobile Product Managers can design and deliver onboarding flows and tips to users without distracting busy developers. No Code required
Pisano ist ein Feedback-Unternehmen, das Software- und Hardware-Lösungen anbietet, um Menschen zu stärken. Mit Pisano kann jeder Feedback in jedem Format und von jedem Kanal sammeln; sich mit den Befragten austauschen und effektiv Feedback geben und Daten in einer zugänglichen und vollständig anpassbaren Art und Weise analysieren. Ein Feedback-Unternehmen, das Lösungen für die Formularerstellung, Live-Chat-Widgets, gezielte Marketingkampagnen und mehr bietet.
Enable hotels to create memorable experiences, resolve issues in-stay & build strong relationships through improved guest engagement. Enable hotels to create memorable experiences, resolve issues in-stay & build strong relationships through improved guest engagement.
SeeVolution offers Live Heatmap customer experience tool to help you understand how your customers engage with your site. SeeVolution offers Live Heatmap customer experience tool to help you understand how your customers engage with your site.