Kundenzufriedenheit Software

Kundenzufriedenheit Software ermöglicht es Unternehmen, Feedback zu sammeln, zu organisieren und zu verwalten. Diese Anwendungen bieten Funktionen für die Erfassung, Reklamationsverfolgung und Anrufberichterstellung. Kundenzufriedenheit Software kann in Customer-Relationship-Management- und Produktmanagement-Lösungen integriert werden, um das erworbene Feedback auf geschäftliche Interaktionen und Produktentwicklung zu übertragen. Verwandte Softwarelösungen sind Helpdesk Software, Kundenservice Software, CRM Software und Online Umfragetools.

Warum Capterra kostenlos ist
Grade.us

Grade.us

von Grade Us

(139 Bewertungen)
Die führende White-Label-Plattform für das Management von Nutzerbewertungen (Review-Management) und Marketing für Vermarkter, Agenturen und SEOs. Grade.us ermöglicht Folgendes: 1) Automatisch mehr und bessere Bewertungen auf Websites wie Google, Facebook und branchenspezifischen Bewertungs-Websites erhalten; 2) Abhilfe für unzufriedene Kunden schaffen, bevor sie schlechte Bewertungen schreiben; 3) Nutzerbewertungen im Internet überwachen, damit du immer weißt, was über deine Marke gesagt wird; 4) Die besten Bewertungen automatisch in SEO-freundliche Web- und Social-Media-Inhalte umwandeln, um das Markenrenommee zu stärken. Erfahre mehr über Grade.us Die #1 White-Label-Überprüfung-Management und Marketing-Plattform für Werbetreibende, Agenturen und SEOs. Automatisiere mehr und bessere Online-Rezensionen. Erfahre mehr über Grade.us
Intouch Insight

Intouch Insight

von Intouch Insight

(8 Bewertungen)
Intouch Insight customer satisfaction software helps organizations transform every customer interaction into an opportunity to delight the customer. Collect feedback from any source including social media, review sites, customer satisfaction surveys, mystery shopping and more. Customizable dashboards and robust analytics make it easy for companies to monitor and manage customer satisfaction across the entire customer journey. Erfahre mehr über Intouch Insight Intouch Insight customer satisfaction software helps organizations understand and take action on customer feedback. Erfahre mehr über Intouch Insight
SurveyMonkey CX

SurveyMonkey CX

von SurveyMonkey

(0 Bewertungen)
SurveyMonkey CX is a turn-key NPS solution with powerful features designed to collect, understand, and act on your customer feedback. Trigger personalized surveys through multiple channels that reach customers when they are most receptive. Identify improvement areas using advanced analytics - from key driver analysis to industry benchmarks. Easily share insights with your team, and close the loop with your customers by triggering follow-up actions.Get a demo today! Erfahre mehr über SurveyMonkey CX The best NPS solution for business. Get actionable insights to grow your business with SurveyMonkey CX. Erfahre mehr über SurveyMonkey CX
Podium

Podium

von Podium

(61 Bewertungen)
Podium customer satisfaction software helps thousands of businesses get more reviews on sites like Google, Facebook, HealthGrades & more. The Podium messaging platform also makes it easy to manage all your customer interactions from Facebook messages, Google's click-to-message and inbound texts from one dashboard. You can easily manage all of your reviews from over 40 different review sites to quickly reply to reviews, report on locations and understand customer sentiment. Erfahre mehr über Podium Customer satisfaction software includes reviews, sentiment analysis, messaging and everything you need to improve customer satisfaction Erfahre mehr über Podium
MaritzCX

MaritzCX

von MaritzCX

(1 Bewertung)
MaritzCX ist Kundenerfahrungs-Management für große Unternehmen. Unternehmen benötigen CX-Programme, die einen hohen Mehrwert und eine hohe Rendite erzielen. Die Programme tragen dazu bei, die Kundenzufriedenheit und den Lebenszeitwert zu erhöhen, indem sie von Kundenerfahrungen inspirierte Erkenntnisse und Maßnahmen in die DNA von Geschäftsabläufen einfließen lassen. Mit einer einzigartigen Kombination aus CX-Software, Daten- und Forschungswissen, tiefer vertikaler Marktexpertise und verwalteten Programmdiensten bietet nur MaritzCX einen professionellen Full-Service-CX-Ansatz. Erfahre mehr über MaritzCX Wir sind weltweit der einzige Partner im Bereich Full-Service-Kundenerfahrung (CX). Erfahre mehr über MaritzCX
Hotjar

Hotjar

von Hotjar

(125 Bewertungen)
Hotjar bietet eine schnelle und visuelle Methode, um Einblicke in das Nutzerverhalten zu erlangen. Hotjar bietet deinem Team die nötige Funktionalität, um unmittelbares visuelles Feedback abzurufen und zu erfahren, wie Nutzer deine Website wirklich nutzen. So kannst du Informationen für fundierte Entscheidungen zu gewinnen. Erfahre mehr über Hotjar Hotjar bietet deinem Team die nötige Funktionalität, um unmittelbares visuelles Feedback abzurufen und zu erfahren, wie Nutzer deine Website wirklich nutzen. Erfahre mehr über Hotjar
Nextiva Survey

Nextiva Survey

von Nextiva

(156 Bewertungen)
Get answers fast with Nextiva Surveys, our online customer satisfaction software. Collect the answers you need to understand your audience and make better decisions. Featuring nine question types, survey templates, email notifications, skip logic, and more, Nextiva Surveys provides the tools needed to measure respondents. Plus, businesses can customize landing pages, thank you pages, colors, and everything in between! Seamlessly integrate with other Nextiva products for a full view of customers. Erfahre mehr über Nextiva Survey Get answers fast with Nextiva Surveys, a custom online customer satisfaction software, to better understand audience. Erfahre mehr über Nextiva Survey
AskNicely NPS Software

AskNicely NPS Software

von AskNicely

(95 Bewertungen)
Get real time customer feedback to drive customer retention and referrals. AskNicely automatically emails customers a simple two-question email survey (based on the Net Promoter Score customer loyalty framework) that people can answer with just one tap. Listen to your customers in real time, catch unhappy customers before they churn and get more online reviews. Start sending surveys in minutes with no IT. Erfahre mehr über AskNicely NPS Software The web's nicest Net Promoter Score (NPS) survey. Automatically measure and act on customer happiness every day for free. Erfahre mehr über AskNicely NPS Software
Skilljar

Skilljar

von Skilljar

(13 Bewertungen)
Skilljar is the easiest way for businesses to educate their customers, vendors, and partners. Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale their customer and partner training programs (aka extended enterprise). Instructors simply upload course content and publish online courses to the web - no developers needed. Data is synced with hundreds of business applications including Salesforce.com. Erfahre mehr über Skilljar Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale customer and partner training. Erfahre mehr über Skilljar
Yotpo

Yotpo

von Yotpo

(121 Bewertungen)
Mit Yotpo können eCommerce-Marken Kundenbewertungen, Fotos sowie Fragen und Antworten erfassen, um die Kundenzufriedenheit, die Präsenz in sozialen Medien sowie die Umsätze zu verbessern. Als offizieller Partner von Google, Facebook und Shopify Plus sowie durch Integration mit führenden Handelsplattformen und -tools wie Bigcommerce, Magento und Bronto erlaubt es Yotpo Marken, die Inhalte ihrer Kunden in allen Marketingkanälen zu nutzen. Die umfassende Kundenmarketingplattform von Yotpo ist ideal für wachsende Unternehmen, die mehr als 300 Bestellungen pro Monat bearbeiten. Erfahre mehr über Yotpo Mit Yotpo können Marken in der gesamten Customer Journey Bewertungen sowie Fotos sammeln und nutzen, um die Kundenzufriedenheit zu steigern und Umsätze zu erhöhen. Erfahre mehr über Yotpo
SightMill - NPS Software

SightMill - NPS Software

von SightMill

(4 Bewertungen)
Die innovative Net Promoter Score (NPS) Software hilft dir, Kundenfeedback zu messen, zu analysieren und entsprechend zu handeln, um die Kundenbindung oder das Mitarbeiterengagement (ENPS) zu verbessern. SightMill macht es einfach, NPS Umfragen auf deiner Website hinzuzufügen, indem du Email-NPS-Umfragen verschickst oder NPS-Umfragen bei einer Live-Veranstaltung sammelst. Integrierbar mit Software von Drittanbietern (Slack, Zapier, ZRM) und mit Tools, um Feedback an dein Team weiterzuleiten. Erfahre mehr über SightMill - NPS Software Innovative Net Promoter Score (NPS) Software, dank welcher du Kundenfeedback messen, analysieren und entsprechend handeln kannst, um deine Kundenbindung zu verbessern. Erfahre mehr über SightMill - NPS Software
Survicate

Survicate

von Survicate

(22 Bewertungen)
Survicate ist ein umfassendes Online-Feedbacktool für Kunden. Mit nur einem Tool kannst du die Kundenzufriedenheit an allen digitalen Touchpoints messen. Nutze diese Informationen, um die Kundenabwanderung zu verringern, die Kundenbindung zu stärken und Bedürfnisse von Kunden besser zu berücksichtigen. Survicate lässt sich direkt in verbreitete Marketingautomatisierungsplattformen und CRM-Systeme einbinden, wie zum Beispiel Intercom, HubSpot, oder Salesforce. Erfahre mehr über Survicate Die schnellste Methode, um Kundenfeedback zu erhalten. Erfahre mehr über Survicate
NiceJob

NiceJob

von NiceJob

(42 Bewertungen)
----> Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to increase customer satisfaction + create advocates by getting them to recommend you to all their friends via online reviews. Like word of mouth only 1000x better. Never send a survey again while knowing exactly what your customers think about your service. See who your biggest fans are, and quickly respond to customer issues. No contracts, 14-day free trial, then just $75/month. Erfahre mehr über NiceJob ----> The easiest way to increase customer satisfaction + create advocates. Like word of mouth only 1000x better. Try it free! Erfahre mehr über NiceJob
CloudCherry

CloudCherry

von CloudCherry Analytics

(7 Bewertungen)
CloudCherry is a Real-Time Customer Feedback Collection and Customer Satisfaction Measurement product to track & improve Customer Satisfaction. With CloudCherry, brands can analyse what drives Customer Satisfaction and loyalty. And by measuring key metrics like the Net Promoter Score and the unique Customer Delight score, brands can also discover actionable insights into areas of customer dissatisfaction, develop strategies to improve Customer Retention and address customer issues in real-time. Erfahre mehr über CloudCherry CloudCherry is a Real-Time & Omni-channel Customer Satisfaction Measurement product to track, measure & improve Customer Satisfaction. Erfahre mehr über CloudCherry
QuickTapSurvey - Offline Survey App

QuickTapSurvey - Offline Survey App

von QuickTapSurvey

(61 Bewertungen)
QuickTapSurvey lets you capture in-person data that matters to your business. Build, customize, and launch your data collection campaigns in minutes with 100% data coverage guarantee (no internet required). Perfect for in-person lead capture, trade shows, intercept marketing, market research, and customer satisfaction. Erfahre mehr über QuickTapSurvey - Offline Survey App QuickTapSurvey makes it easy to ask smart questions anywhere (no internet required and a 100% data coverage guarantee). Erfahre mehr über QuickTapSurvey - Offline Survey App
GetMoreReviews

GetMoreReviews

von Get More Reviews

(44 Bewertungen)
Get More Reviews is the #1 most trusted reputation management and review generation software used to optimize your review management process with a 5-star rating system, auto social posting, and negative feedback blocking capability. With Get More Reviews, you'll be able to turn your happiest customers into 5 star reviews online and generate real, authentic reviews on multiple online review sites including Google, Facebook, and much more! Erfahre mehr über GetMoreReviews Optimize review management process with 5-star rating system, auto social posting, and negative feedback blocking capability. Erfahre mehr über GetMoreReviews
Quality Driven Software

Quality Driven Software

von Quality Driven Software

(26 Bewertungen)
Once a service job is complete, you want feedback right? That's Quality Driven Software! Through our app, send an email or text survey to your customer on a beautifully designed template. Once you receive that feedback, our app will tie the job to the employee who performed the work. By having these satisfaction scores tied to the employee, you'll rest MUCH easier knowing who needs a raise & who needs to be fired. Increase customer retention *and* your online reviews - we do that too! Erfahre mehr über Quality Driven Software Customer satisfaction feedback management. Increase profits, decrease churn, get more online reviews. Yep- we do that too! Erfahre mehr über Quality Driven Software
SurveySparrow

SurveySparrow

von SparrowApps

(23 Bewertungen)
Mit SurveySparrow kannst du Umfragen in Unterhaltungen umwandeln. Mit einer Konversationsoberfläche ermöglicht SurveySparrow Benutzern das Erstellen und kollaborative Bereitstellen von hochinteressanten Umfragen für Mobilgeräte, die eine Chat-ähnliche Erfahrung bieten. Mit SurveySparrows Recurring Surveys kannst du in regelmäßigen Abständen Umfragen senden, um die Kunden- oder Angestelltenzufriedenheit zu messen. Mit den einfachen Freigabeoptionen kannst du mit SurveySparrow deine Umfragen über Web, Mobilgeräte, soziale Medien und E-Mail bereitstellen, um auf einfache Weise Rückmeldungen von deiner Zielgruppe zu erhalten. Erfahre mehr über SurveySparrow Verwandle Umfragen mit den Chat-ähnlichen Interviews in Unterhaltungen. Interagiere effektiver mit deinen Kunden und Angestellten. Erfahre mehr über SurveySparrow
Broadly Reviews

Broadly Reviews

von Broadly

(58 Bewertungen)
Broadly's automated review platform helps local businesses generate great customer reviews on the most important platforms including Google, Facebook, TripAdvisor, NextDoor & many more. Our platform helps SMBs win reviews, get more business, and communicate directly with your customers via app or desktop. Online reviews are the single largest driver of how a consumer selects a new service so we're here to help small, service-based businesses (1-100 employees) win a better online reputation. Erfahre mehr über Broadly Reviews Broadly is a review generation platform that helps local businesses get positive online reviews while protecting their reputations. Erfahre mehr über Broadly Reviews
Socialsuite

Socialsuite

von Socialsuite

(3 Bewertungen)
Socialsuites Software as a Service (SaaS) solution is powering the impact revolution. Charities, corporates, impact funds, governments, philanthropic foundations and social enterprises use Socialsuite as a means to tell their impact story. Socialsuite provides one-click access to interactive and dynamic impact reports via an easy-to-use and automated data collection platform that significantly simplifies data collection and analysis. Erfahre mehr über Socialsuite Socialsuite is an impact measurement solution that enables organisations to configure frameworks, collect data and create dashboards Erfahre mehr über Socialsuite
Q One

Q One

von Q One Tech

(0 Bewertungen)
Q One ist eine SaaS (Software as a Service) Single-Cloud-basierte, Multi-Channel-, Multi-Currency- und mehrsprachige Marktforschungsplattform, die eine umfassende Palette an Funktionen für Forschungsprofis und Organisationen bietet, die sich auf die Automatisierung von Panel-Personalbeschaffungen/Management, Incentivierung von Panel-Mitgliedern, Umfrage-Programmierung und Datensammlung spezialisiert haben, die das Panel-Engagement erhöht und datenbasierte Echtzeit-Einblicke sammelt. Erfahre mehr über Q One Panel-Management Datenerfassung Umfragedesign Betrugsprävention CRM-Angebot Instant Messenger Projektmanagement Erfahre mehr über Q One
ManageEngine SupportCenter Plus

ManageEngine SupportCenter Plus

von ManageEngine

(7 Bewertungen)
Ein CRM mit speziellem Fokus auf Kunden-Interaktion- (Service-) Management. Es hilft dir, Kundenprobleme schnell zu verfolgen und zu lösen, wodurch eine bessere Kundenbetreuung gewährleistet und die Kundenzufriedenheit auf die nächste Ebene gehoben wird. Im Gegensatz zu anderen CRM-Tools auf dem Markt mit Schwerpunkt auf Sales-Force-Automatisierung bietet SupportCenter Plus ein integriertes Kundeninteraktions-Management (Customer SupportDesk), Customer Experience Management, Kontoführung und Kontakt-Management, SLA-Management, Customer Self-Service und vieles mehr Erfahre mehr über ManageEngine SupportCenter Plus Ein CRM mit speziellem Fokus auf Kunden-Interaktion- (Service-) Management - Verfolgen und schnelles Lösen von Kundenproblemen Erfahre mehr über ManageEngine SupportCenter Plus
Thematic

Thematic

von Thematic

(0 Bewertungen)
We analyze your customer feedback to show you the drivers for customer satisfaction and loyalty, product usage and buying behaviors. With Thematic, you can uncover insights to help build a better customer experience, and help identify what matters to customer segments. Turn your existing NPS and CSAT data into actionable insights using AI-powered thematic analysis. Erfahre mehr über Thematic Uncover customer insights to improve CSAT. Turn your existing feedback into actionable insights using AI-powered thematic analysis. Erfahre mehr über Thematic
123FormBuilder

123FormBuilder

von 123FormBuilder

(76 Bewertungen)
Generate valuable insights from your customers that will leverage your business strategy and increase customer satisfaction. Customize the customer satisfaction survey template as you see fit and share it with your target audience. No coding, guaranteed satisfaction! Erfahre mehr über 123FormBuilder Generate valuable insights from your customers that will leverage your business strategy and increase customer satisfaction. Erfahre mehr über 123FormBuilder
Genesys PureCloud

Genesys PureCloud

von Genesys

(48 Bewertungen)
PureCloud ist die nächste Generation, eine Komplett-Lösung für Cloud-Contact-Center, dank der du Omni-Channel-Interaktionen verwalten und verstehen und eine nahtlose Kundenerfahrung bieten kannst. Stelle deinen Mitarbeitern ein einziges Tool zur Verfügung, das sich um alle Kommunikationsvorgänge, Chat, E-Mail, soziale Medien und vieles mehr kümmert. Leicht zu bedienen dank der intuitiven Benutzeroberfläche. Schnelle Innovation sorgt dafür, dass du die Erwartungen der Kunden von heute und morgen übertreffen wirst. PureCloud ist einfach leistungsstark und extrem einfach. Erfahre mehr über Genesys PureCloud PureCloud macht Kundenbeziehungen einfach. Wir verbinden Telefon, E-Mail und Chat durch ein einziges Tool für eine bessere Kundenbindung. Erfahre mehr über Genesys PureCloud
Swell CX

Swell CX

von Swell CX

(39 Bewertungen)
Swell CX is helping businesses simplify the process of capturing customer feedback and online reviews. With a mobile-first approach, Swell enables real-time interaction with the consumer via the channels most people are familiar with. Erfahre mehr über Swell CX Allows businesses to collect real-time customer experience feedback: NPS, CX, and online reviews. Erfahre mehr über Swell CX
Reputology

Reputology

von Reputology

(46 Bewertungen)
Reputology is the best-of-breed Review Monitoring & Customer Feedback platform for enterprises that operate multiple physical locations. Engage unhappy customers quickly & monitor anywhere customer feedback happens: Google, Facebook, comment cards, etc. Uncover the root causes for customer compliments and complaints to make meaningful, long-term improvements. Fortune 500 companies utilize Reputology as well as recognized brands like Golds Gym and House of Blues. Erfahre mehr über Reputology Reputology is the Review Monitoring & Customer Feedback platform that helps multi-location enterprises improve the customer experience. Erfahre mehr über Reputology
Zendesk

Zendesk

von Zendesk

(1.703 Bewertungen)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

von Zendesk

(1.703 Bewertungen)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

von Zendesk

(1.703 Bewertungen)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

von Zendesk

(1.703 Bewertungen)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

von Zendesk

(1.703 Bewertungen)
Zendesk entwickelt Helpdesk-Software für bessere Kundenbeziehungen. Die Produkte ermöglichen es Unternehmen, zuverlässiger, flexibler und skalierbar zu sein. Sie helfen, die Kommunikation zu verbessern und machen aus großen Datenmengen einen Sinn. Vor allem arbeiten sie Hand in Hand, um Interaktionen in dauerhafte Beziehungen zu verwandeln. Mehr als 200.000 Unternehmen wie Uber, Groupon, Box, Airbnb und Disney nutzen Zendesk, um ihre Supportkosten zu senken, die Produktivität zu steigern und die Kundenzufriedenheit zu erhöhen. Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.
Zendesk

Zendesk

von Zendesk

(1.703 Bewertungen)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

von Zendesk

(1.703 Bewertungen)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

von Zendesk

(1.703 Bewertungen)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.
Zendesk

Zendesk

von Zendesk

(1.703 Bewertungen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
TopBox

TopBox

von Waypoint Group

(1 Bewertung)
Basierend auf der praktischen Beratungsarbeit über 20 Jahre wurde TopBox, die schlüsselfertige B2B-Kundenfeedback-Lösung für kleine und mittelständische Unternehmen, entwickelt, um die Erwartungen, Lücken und Möglichkeiten zu beleuchten, die angemessene Maßnahmen in deinem Unternehmen ermöglichen. Out-of-the-Box-Berichte für B2B umfassen Feedback auf Kontoebene, Benchmarks, Longitudinaltrends und finanzielle Verknüpfungen für umsetzbare Erkenntnisse, die in 30 Tagen oder weniger Ergebnisse liefern. Optimiere dein Programm und verdiene 9-mal ROI mit TopBox! TopBox bietet eine optimierte und kosteneffiziente B2B-Kundenfeedback-Lösung, mit der mittelständische Unternehmen durch strategische Einblicke wachsen können.
ReviewPro

ReviewPro

von Review Rank

(2 Bewertungen)
Als führender Anbieter von Guest-Intelligence-Lösungen für unabhängige Hotelmarken weltweit bietet ReviewPro Hoteliers aussagekräftige Informationen, um das Gästeerlebnis zu verbessern und die Ranglisten auf Bewertungsportalen und Online-Reisebüros (OTAs) zu verbessern. Die cloudbasierte Lösung des Unternehmens umfasst das Online Reputation Management (ORM), die Guest Survey Solution (GSS) und den Revenue Optimizer. Weltmarktführer bei Guest Intelligence-Lösungen für die Hotellerie. Verbessere die Zufriedenheit deiner Gäste und deinen Online-Ruf.
Confirmit

Confirmit

von Confirmit

(3 Bewertungen)
Confirmit bietet eine skalierbare End-to-End-Plattform, mit der Benutzer die Ergebnisse von Forschungsprojekten und Feedbackprogrammen von einigen Hundert bis zu Millionen von Befragten erstellen, bereitstellen, verwalten und analysieren können. Marktforschungsagenturen profitieren von der umfassenden Plattform, die eine Reihe von Datenerfassungsmodi und umfassende Panel-Management-Funktionen umfasst, um ihre Prozesse zu standardisieren und niedrigere Gesamtbetriebskosten zu erzielen. Die Benutzerfreundliche Software ermöglicht die Erstellung von leistungsstarken und wertvollen Umfrageforschungs- und Feedback-Anwendungen.
Sibyl

Sibyl

von Signet Research

(2 Bewertungen)
Self-Service Net Promoter Score-Plattform mit der Flexibilität, sowohl die Kundenzufriedenheit als auch Erfahrung zu messen. Self-Service Net Promoter Score-Plattform mit der Flexibilität, sowohl die Kundenzufriedenheit als auch Erfahrung zu messen.
Sonar

Sonar

von Sonar

(1 Bewertung)
Für die Steigerung der Kapitalrentabilität und der Kundenzufriedenheit ist diese mobile Chat-Lösung. Für die Steigerung der Kapitalrentabilität und der Kundenzufriedenheit ist diese mobile Chat-Lösung.
Lithium Communities

Lithium Communities

von Lithium Technologies

(8 Bewertungen)
Lithium Communities ist eine Online-Community-Plattform, die es dir ermöglicht, die Kundenzufriedenheit und Kundenbindung zu erhöhen, indem du einen Ort bereitstellst, an dem sich Kunden miteinander austauschen und Markenbefürworter werden können. Du kannst eine lebendige Community-Erfahrung nutzen, um tiefere Beziehungen zu deinen Kunden aufzubauen, was zu höheren Umsätzen, niedrigeren Servicekosten und beschleunigter Innovation führt. Lithium Communities können auch dazu beitragen, deine Website zu einem sozialen Ziel für leidenschaftliche Nutzer zu machen. Lithium Communities ist eine Online-Community-Plattform, die es dir ermöglicht, die Kundenzufriedenheit zu steigern und die Markenbefürwortung zu fördern.
ClickDesk

ClickDesk

von ClickDesk

(17 Bewertungen)
Webbasierte Multi-Channel-Anwendung zur Kundenbindung mit Live-Chat, Helpdesk, Browser-Telefon und Social Toolbar. Webbasierte Multi-Channel-Anwendung zur Kundenbindung mit Live-Chat, Helpdesk, Browser-Telefon und Social Toolbar.
Qualaroo

Qualaroo

von Qualaroo

(5 Bewertungen)
Qualaroo hilft Unternehmen dabei, die Umsatzmöglichkeiten von Web-Besuchern zu erkennen und zu nutzen. Es ermöglicht, Interaktionen zeitlich intelligent auf der Seite, den besuchten Seiten, der Anzahl der Site-Besuche, der Verweisquelle oder interner Daten zu steuern. Diese Interaktionen können genutzt werden, um Erkenntnisse über Besucher zu gewinnen, ihre individuellen Bedürfnisse in Echtzeit zu adressieren und sie schließlich durch einen kurzen Codeausschnitt zu wertvollen Kunden zu machen. Qualaroo bietet ein Website-Umfrage- und Feedback-Tool, das Websiteinhaber leicht auf ihrer Website installieren können.
MindTouch

MindTouch

von MindTouch

(1 Bewertung)
MindTouch verwandelt das Produkt und den Inhalt, den dein Unternehmen bereits produziert, in einen Kundenkontaktkanal. Bereichere die Kundenakte mit wertvollen Verhaltensdaten, die auf den Interaktionen des Benutzers mit deinen Produktinhalten basieren. Erstelle eine für Mobilgeräte optimierte Website, die für alle Unternehmensinhalte optimiert ist. MindTouch kann den organischen Web-Traffic verdoppeln, die Nutzerzeit auf deiner Website verdreifachen und die Absprungrate um 50 % reduzieren. Verwandle deine Käufer und Kunden in ausgezeichnete Produktexperten. Verwandele dein Produkt und unterstütze Inhalte in einem Kundenbindungsprogramm, das den Web-Traffic steigert, den Umsatz steigert und die Unterstützung verbessert.
Wizu

Wizu

von Wizu

(1 Bewertung)
Wizu ist ein AI-gestützter Chatbot für Konversationsumfragen, mit dem die Antwortraten erhöht, die Kundenzufriedenheit verbessert und weitere verwertbare Erkenntnisse gewonnen werden können. Wizu kann Antworten in Echtzeit analysieren, sodass du Umfragen nach Stimmungs- oder Wortgruppen weiterleiten kannst, um eine wirklich personalisierte und ansprechende Meinungsumfrage zu erstellen. Wizu ist ein AI-gestützter Chatbot für Konversationsumfragen, der die Antwortraten erhöht und die Kundenzufriedenheit verbessert.
Totango

Totango

von Totango

(7 Bewertungen)
Totango ist eine Kundenerfolgsplattform, die wiederkehrenden Umsatzunternehmen dabei hilft, die Komplexität des Kundenerfolgs zu vereinfachen, indem sie die Datenpunkte der Kundendaten verbindet, Veränderungen im Kundenverhalten aktiv überwacht und proaktive Engagements fördert. Führende Unternehmen nutzen Totango, um Abwanderungen zu reduzieren, vorhersehbare Umsätze zu steigern und den Kundennutzen im Laufe der Zeit zu maximieren. Totango ist eine Kundenerfolgsplattform, die das Handeln und den Fokus auf Teams und vorhersagbare Ergebnisse für das Management fördert.
GetSatisfaction

GetSatisfaction

von GetSatisfaction

(4 Bewertungen)
Get Satisfaction ist die führende Plattform für Kundenmanagement, die Produktideen sammelt, Marken aufbaut, Verkaufschancen schafft und die Kundenbetreuung ohne zusätzliche Kosten anpasst. Kundenkontakt mit Kunden überall auf der Welt: Per Website, Facebook, über die Suche oder auf einem mobilen Gerät. Get Satisfaction bietet eine leistungsstarke Kernplattform für Kundengemeinschaften, und durch das große Angebot an Tools und Funktionen unterscheidet sich diese Lösung von der Masse. Eine einfache Möglichkeit zum Aufbau von Online-Communities, die produktive Gespräche zwischen Unternehmen und ihren Kunden ermöglichen.
Net Promoter System

Net Promoter System

von Promoter.io

(3 Bewertungen)
Capture actionable customer feedback using the Net Promoter System to proactively reduce churn and drive growth. Capture actionable customer feedback using the Net Promoter System to proactively reduce churn and drive growth.
Bravo Video

Bravo Video

von Bravo Video

(1 Bewertung)
Capture video from customers, users, and fans - right over the web. Whether you're looking to gather client testimonials, launch a video contest or capture product reviews, Bravo makes it easy to achieve your goals. Try Bravo free for 30 days with no limitations and full support! Bravo enables marketers to instantly capture video from customers, users, and fans - right over the web.
Wootric

Wootric

von Wootric

(1 Bewertung)
Wootric is the Net Promoter Score (NPS) platform for boosting customer happiness. Run NPS Surveys in your web and mobile app for real-time measure of customer sentiment, activating promoters, and improving retention and loyalty.Turnkey installation, automatic surveys. ALIGNS YOUR TEAMS AROUND BOOSTING CUSTOMER HAPPINESS Run A/B happiness tests, segment NPS results, and get a single NPS view across all Web and mobile apps. Trigger Runs Net Promoter Score surveys (NPS) inside your web or mobile app. Real-time feedback. Easy set-up, automatic.
Nicereply

Nicereply

von Nicereply

(240 Bewertungen)
Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service. Measure CSAT, NPS and CES 2.0 per agent, team or company-wide. Increase your survey response rates by 200%. See your data in your support software and set triggers based on it. Get 3x more feedback while sending less emails. Customize both the look and content of your surveys. Set goals, track KPIs, generate reports and more. Online customer satisfaction survey software, including CSAT, Net Promoter Score (NPS) & Customer Effort Score (CES 2.0).
Hively

Hively

von Hively

(8 Bewertungen)
A simple tool for real-time customer feedback gathering, rewarding employees, and team performance tracking. A simple tool for real-time customer feedback gathering, rewarding employees, and team performance tracking.
CustomerGauge

CustomerGauge

von CustomerGauge

(1 Bewertung)
Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty. Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.
ExperienceFellow

ExperienceFellow

von More than Metrics

(0 Bewertungen)
ExperienceFellow helps to research the customer journey. Customers can use the free mobile app to proactively create reports on what they've experienced with your service or product. They can add a satisfaction rating, pictures, descriptions, and videos. You can also track GPS and use the data to find hot spots of positive or negative experiences. Let customers give real-time feedback on their experience with your service, whenever they want, wherever they are.
Preferred Patron Loyalty

Preferred Patron Loyalty

von Preferred Market Solutions

(72 Bewertungen)
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
Feedbackly

Feedbackly

von Feedbackly

(25 Bewertungen)
Feedbackly is a multi-channel customer feedback and customer experience management solution. It is the worlds only such software with built-in marketing and sales tools. Create customizable surveys and publish them simultaneously on any sales/communication channel; Then analyze the responses in our industry-leading analytics dashboard. Leverage the concept of customer journey mapping to track satisfaction levels with precision. Then use this insight to make sound business decisions. Feedbackly is the only customer feedback software with built in marketing and sales tools.
CX Group

CX Group

von CX Group

(17 Bewertungen)
CXQuest by CXGroup is an award winning customer engagement platform that uses Big Data to help businesses develop speed, attentiveness and customer intelligence when interacting with customers to reduce customer churn and increase referrals. CXQuest stands at the intersection between a real time customer feedback, case management system and a communication platform and supports customer interactions across diverse communication channel to create one great, unified customer experience. Big data customer retention platform for improving overall customer experience
The Survey System

The Survey System

von Creative Research Systems

(16 Bewertungen)
Modular software for working with telephone, online, in-person and printed questionnaires as well as panel management. The Survey System is the most complete software available for all types of survey research. Includes advanced logic and comprehensive reporting and analysis. The Survey System has been refined and expanded in response to client comments and requests since 1983. Modular software for working with telephone, online, in-person and printed questionnaires as well as panel management.
Testimonial Monkey

Testimonial Monkey

von Testimonial Monkey

(13 Bewertungen)
Testimonial Monkey is the simplest & easiest way to get customer feedback. Collect honest & unbiased testimonials discussing your product or service in a matter of seconds & display them on your own website & social networking profiles. All accounts come with a 14 day free trial (no credit card required). Let Testimonial Monkey help you to turn your website browsers into happy paying customers today... Provides a platform for businesses to manage their online reputation by leveraging the power of customer feedback & reviews.
Customer Thermometer

Customer Thermometer

von Customer Thermometer

(8 Bewertungen)
1-click feedback email solution that allows your customers rate your offerings. Generate your own buttons & embed them in any email you send. 1-click feedback email solution that allows your customers rate your offerings. Generate your own buttons & embed them in any email.
TalkToTheManager

TalkToTheManager

von TalkToTheManager

(8 Bewertungen)
Own or manage a restaurant? TalkToTheManager is the perfect customer feedback solution. You no longer need guest comment cards. TalkToTheManager allows business owners to get anonymous comments from customers by text message and the ability to reply in real-time in order to address customer service, product, and facility issues, often while the customer is still on-site. Intercept negative feedback, avoid negative reviews and create strong customer relationships. Our customers love it! Own or manage a restaurant? Let your customers text their comments anonymously. Management can reply in real-time to fix issues.
CX Social

CX Social

von CX Social

(7 Bewertungen)
Social media tool that combines customer engagement, social media monioring and analytics features for customer service and marketing. Social media tool that combines customer engagement, social media monioring and analytics features for customer service and marketing.
Helprace

Helprace

von Helprace

(5 Bewertungen)
Zonka Feedback

Zonka Feedback

von Zonka Feedback

(5 Bewertungen)
Zonka ist eine Echtzeit-Feedback-Management-Plattform für Unternehmen, die Feedback offline, vor Ort und über das Internet erfasst.
Talk2us

Talk2us

von Elevate Research

(5 Bewertungen)
Real-time customer feedback platform for brick & mortar businesses looking to connect with customers daily, improve service, and grow repeat business. Real-time customer feedback platform for brick & mortar businesses.
Field Solution Group

Field Solution Group

von Field Solution Group

(4 Bewertungen)
Field Solution Group provides a superior review monitoring and reputation management software platform trusted by businesses across the world. Helping thousands of businesses manage and utilize positive customer experience to earn new business by automating the process of getting more and better reviews on sites like Google+, Facebook, Yelp and industry-specific review sites; eliminating manual website review entry; and managing their online customer reputation. Reputation management software for businesses looking to manage and utilize positive customer experiences to earn new business.
Zoho Discussions

Zoho Discussions

von Zoho

(3 Bewertungen)
Zoho Discussions helps create Idea Forums, Employee Forums, Intranets etc at the click of a button. With Zoho Discussions, customer and employee engagement becomes a snap. Experience higher customer satisfaction with Zoho Discussions. An online forums software that helps you to create external and internal communities where problems are solved and ideas are exchanged.
AnswerDash

AnswerDash

von AnswerDash

(3 Bewertungen)
Answer customer questions instantly with AnswerDash, the in-site help tab that delivers relevant support at the moment of customer need. AnswerDash helps growing companies scale their customer support by resolving common questions before they become emails, chat sessions, or support tickets. It also provides powerful tools that highlight commonly asked questions and identify content gaps on your site. Empower your customers and reduce your support costs! Request a demo to learn more. AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting engagement.
MyFeelBack

MyFeelBack

von MyFeelBack

(2 Bewertungen)
MyFeelBack is a robust and secure entreprise platform that helps companies capture the customer insights they need to make data-driven decisions and improve their businesses. Integrated with Salesforce and trusted by 70+ successful companies like L'Oreal and Bmw, our targeting technology lets companies ask the right question at the right time in the customer journey, empowering your teams with amazing customer insights to act on. Smarter decisions. Better business. Data-driven growth! Helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.
Enquire

Enquire

von Hodi

(2 Bewertungen)
Enquire is a post-purchase survey Shopify app. In less than 1 minute, merchants can install Enquire, setup their survey, and immediately start collecting feedback directly from customers. Easiest way to implement post-purchase surveys on Shopify.
WizVille

WizVille

von WizVille

(1 Bewertung)
A SaaS real-time customer feedback & complaint management solution, specifically designed for retail stores & local service providers. A SaaS real-time customer feedback & complaint management solution, specifically designed for retail stores & local service providers.
Satsum

Satsum

von Satsum

(1 Bewertung)
Manage customer feedback and improve service. Use machine learning to understand customer needs, highlight actions for improvement. Manage customer feedback and improve service. Use machine learning to understand customer needs, highlight actions for improvement.
SatisMeter

SatisMeter

von SatisMeter

(1 Bewertung)
SatisMeter is an in-app feedback platform that collects NPS data based on specific usage patterns from mobile apps, web apps and via email. An in-app feedback platform that collects NPS data based on specific usage patterns from mobile apps, web apps and via email.
eTouchPoint

eTouchPoint

von eTouchPoint

(0 Bewertungen)
Customer feedback and coaching application for service-oriented businesses. Customer feedback and coaching application for service-oriented businesses.
Enterprise Feedback Management

Enterprise Feedback Management

von Allegiance Software

(0 Bewertungen)
Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty. Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty.
Charter Continuum

Charter Continuum

von Charter UK

(0 Bewertungen)
Captures and processes feedback in line with strategic reporting requirements. Captures and processes feedback in line with strategic reporting requirements.
Customerville

Customerville

von Customerville

(0 Bewertungen)
Customer feedback solution that provides surveys design, live dashboards, e-publication engine, and email reporting. Customer feedback solution that provides surveys design, live dashboards, e-publication engine, and email reporting.
Beyond Feedback

Beyond Feedback

von Beyond Feedback

(0 Bewertungen)
Custom-designed surveys and online reporting tools to gain insights about customers, employees, and the marketplace. Custom-designed surveys and online reporting tools to gain insights about customers, employees, and the marketplace.
Verified Credible

Verified Credible

von Verified Credible

(0 Bewertungen)
Reputation management and reviews management tools that can help your business improve star ratings on major review websites. Reviews monitoring included. Reputation management tools that can help your business improve star ratings on major review websites. Reviews monitoring included.
Heeduser

Heeduser

von Heeduser

(0 Bewertungen)
Customer engagement platform that facilitates communication between company and its clients through online customer community. Customer engagement platform that facilitates communication between company and its clients through online customer community.
Ezisay

Ezisay

von Ezisay

(0 Bewertungen)
Ezisay is an Australian base technology business using unique and innovative technology across all platforms to capture customer sentiment instantly at the point of experience. Using customer friendly engagement tools and taking only seconds to complete, Ezisay allows you to track, compare and share results in real time. Understand what your customers think of you in less than 30 seconds. Online, mobile ready, customer satisfaction surveys.
FoxMetrics

FoxMetrics

von FoxMetrics

(0 Bewertungen)
FoxMetrics, ein Unternehmen für Marketinganalyse und Personalisierung, stellt dir leistungsstarke Konvertierungstools zur Verfügung. Mit der Fähigkeit, detaillierte Benutzerdaten und Profile zu sammeln, die Daten zu segmentieren und personalisierte Nachrichten über eine Reihe von Kanälen (über eingebaute Widgets) auszulösen, bietet dir FoxMetrics nicht nur Zahlen und Diagramme, sondern du kannst deine Analysen auch als Fazit nutzen. Die FoxMetrics-Produktsuite kombiniert Recovery- und Personalisierungstools für Einkaufswagen mit Kundenumfragen.
ReputationStacker

ReputationStacker

von ReputationStacker

(0 Bewertungen)
A turn key solution for businesses to automate the management of their online reviews and reputation. A turn key solution for businesses to automate the management of their online reviews and reputation.
Observatory

Observatory

von SlatePeak

(0 Bewertungen)
A satisfaction solution that helps businesses manage reputations online by requesting feedback from customers & optimizing reviews. A satisfaction solution that helps businesses manage reputations online by requesting feedback from customers & optimizing reviews.
loyalnow

loyalnow

von loyalnow

(0 Bewertungen)
A NPS platform for SaaS businesses to learn fast how to improve Customer Satisfaction A NPS platform for SaaS businesses to learn fast how to improve Customer Satisfaction
DictaNova

DictaNova

von DictaNova

(0 Bewertungen)
DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights
Praiseworthy

Praiseworthy

von Praiseworthy

(37 Bewertungen)
Increase Employee Motivation and Performance Across your Front-Line Team. Employees not only get to see their reviews from customers (over 95% which is positive) but they also get to see the positive reviews of their peers, and cheer eachother on for their stellar customer service. Increase Employee Motivation and Performance Across your Front-Line Team.
Delighted

Delighted

von Delighted

(13 Bewertungen)
Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers. Delighted uses the Net Promoter System to measure the customer journey. Organizations using Delighted can instantly collect, analyze and distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time and proactively reduce churn. The fastest and easiest way to gather actionable feedback from your customers, employees, partners and vendors.
RepuGen

RepuGen

von RepuGen

(5 Bewertungen)
RepuGen is a healthcare reputation management and patient satisfaction software for medical groups, hospitals, doctors and dentists. It gives you tools to gather genuine patient feedback and manage new reviews. You will be notified the moment a patient has a negative experience, so you can reach out to perform service recovery before they post a negative review. Satisfied patients will be driven to post positive reviews on sites like Google, Yelp. HealthGrades, and more. RepuGen is a healthcare reputation management software that automates patient satisfaction monitoring and helps your practice grow.
FanExam for NPS

FanExam for NPS

von FanExam

(4 Bewertungen)
Net Promoter Score - NPS by FanExam is the best way to consistently measure customer satisfaction and collect actionable feedback on your site. FanExam uses NPS to ask your visitors the right question at the right time - when the visitor is actually interacting with your website. This is the best way to listen to your customers. Once FanExam is installed on your website, you will have a direct channel to customer feedback 24/7 - in a systematic manner. Net Promoter Score by FanExam is the best way to consistently measure customer satisfaction and collect actionable feedback.
iperceptions platform

iperceptions platform

von iperceptions

(2 Bewertungen)
iperceptions is a global leader in Voice of the Customer (VoC) solutions, guiding the world's most respected brands to become customer-centric organizations. With an experienced team that has managed 1000s of VoC programs since 1999, iperceptions collects 100+ million feedback data-points every year across 80 countries and in 35 languages. iperceptions is a global leader in Voice of the Customer solutions, helping the world's most respected brands become customer-centric.
TouchPoint Survey Software

TouchPoint Survey Software

von Opinionmeter

(2 Bewertungen)
Opinionmeter is a leading provider of technology-based customer satisfaction survey tools, with an emphasis on mobile survey solutions (including native survey apps for offline data capture). Opinionmeter's unique multi-mode, cross-platform approach provides the flexibility to author a survey once and distribute it anywhere - either as an online survey, mobile-web, mobile survey app, survey kiosk or paper survey. Opinionmeter's native survey apps support iOS (Apple), Android & Windows devices. Web-based, customer survey solution with survey authoring, question & answers library management, reporting, mobile devices support.
5StarRocket

5StarRocket

von 5StarRocket

(2 Bewertungen)
Stay on top of your online reputation. Our robust online review management features allow you to stay on top of your online reputation with review management tools you can customize to your needs. Every business has a different approach to online reputation management. Whether you are focused on Google star ratings, Yelp reviews, or Facebook, (or any other platform), weve got the tools you need, and the support team to help you achieve your brand reputation goals. Learn from your customer feedback. Earn their loyalty, fix complaints faster and get more referrals with online review management.
Spridz.com

Spridz.com

von Spridz

(1 Bewertung)
Get real-time feedback on your support e-mails and helpdesk systems, start improving customer satisfaction and increase sales today! Get real-time feedback on your support e-mails and helpdesk systems, start improving customer satisfaction and increase sales today!
Lightning Feedback

Lightning Feedback

von Lightning Feedback

(1 Bewertung)
Web based solution that provides you with a simplest set-up to enable your customers to provide one click ratings. You get instant ratings & feedback enabling you to provide the best customer experience and ensure massive repeat business. Instant feedback means your customers will quickly be able to report any issues, your staff will be motivated and rewarded and your company will receive a steady stream of positive testimonials you can use in your marketing. Free 30 Day Trial. Web based solution that provides you with a simplest set-up to enable your customers to provide one click ratings. Free 30 Day Trial.
Canny

Canny

von Canny

(1 Bewertung)
Canny lets you keep track of which customers want which feature requests at scale. This data helps your team make more informed product decisions. Keep track of which customers want which features to make more informed product decisions.
SureCritic Reviews

SureCritic Reviews

von SureCritic

(0 Bewertungen)
SureCritic helps small businesses identify and collect real customers reviews, through verification from the POS system. SureCritic helps small businesses identify and collect real customers reviews, through verification from the POS system.
ExperienScreen

ExperienScreen

von myValueFeedback

(0 Bewertungen)
An on-site customer feedback system helping you get data for positive change & better outcomes. An on-site customer feedback system helping you get data for positive change & better outcomes.
InsightSofa

InsightSofa

von ROUCEK Group

(0 Bewertungen)
Provider of a customer experience management platform. Our powerful and cost-effective solution drives customer retention. Provider of a customer experience management platform. Our powerful and cost-effective solution drives customer retention.
Capillary CSAT Manager

Capillary CSAT Manager

von Capillary Technologies

(0 Bewertungen)
Customer satisfaction and tracking solution with feedback capture, survey triggering, and net promoter score tracking. Customer satisfaction and tracking solution with feedback capture, survey triggering, and net promoter score tracking.
SurveyRock

SurveyRock

von Oak Mountain Digital

(0 Bewertungen)
Every company, large or small, needs to gather feedback from their customers. They are the ones using your product or service day in and day out. That's how you improve. SurveyRock helps you to gather that feedback with a full set of features and through ease of use. It is currently in use in over 170 countries throughout the world and we have designed our product so you can use any language you want in order for your customers to feel welcome. Sign up for a Free SurveyRock account now! SurveyRock helps you get feedback or answers to your questions through online surveys. Sign up for a free trial now!
Ask Inline

Ask Inline

von Ask inline

(0 Bewertungen)
Solution that helps teams create and automate great customer feedback campaigns. Solution that helps teams create and automate great customer feedback campaigns.
Simple Net Promoter Score Surveys
A customer satisfaction solution designed to gather feedback, respond in-app, utilize for multiple campaigns, and access alerts. A customer satisfaction solution designed to gather feedback, respond in-app, utilize for multiple campaigns, and access alerts.
Opinionated

Opinionated

von Opinionated

(0 Bewertungen)
Opinionated is a real-time customer feedback system to capture a large volumes of customer feedback with a small amount of fuss. Opinionated is a real-time customer feedback system to capture a large volumes of customer feedback with a small amount of fuss.
Feedier

Feedier

von Alkaweb

(97 Bewertungen)
Mit Feedier kannst du auf einfache Weise wertvolles Kundenfeedback über eine intelligente und interaktive Plattform sammeln. Es bietet den Kunden ein angenehmes und einzigartiges Erlebnis, sodass sie diese eher ausfüllen und zufrieden sein werden! Auf jedem Gerät können Kunden auf deine schönen, sauberen und markenbezogenen Umfragen zugreifen. Diese neue Methode der Feedback-Sammlung ist nicht nur augenschonend, sondern auch unterhaltsam, dank Animationen und Belohnungen (Gutscheine, E-Books, Phil-Collins-Tickets). Sie bringen Feedback zurück. Unterhalte und motiviere Kunden mit unterhaltsamen Umfragen von Feedier, gamifiziere sie und mache sie wieder zu Spaß!
Tidio

Tidio

von Tidio

(41 Bewertungen)
Tidio ist ein Kommunikator für Unternehmen. Er hält Live-Chat, Messenger und E-Mail an einem Ort. Jetzt dauert es Sekunden, um mit deinen Kunden zu kommunizieren. Lasse keinen Kunden zurück! Hole dir den besten Live-Chat auf E-Commerce-Plattformen für dein Geschäft. Steigere den Umsatz und die Zufriedenheit, indem du die Besucher in Echtzeit mit Mobile Apps für iOS und Android einbindest, um Kundengespräche auf allen Geräten flüssig zu halten. Kann in Sekunden installiert werden und ist einfach zu bedienen. Keine Registrierung oder Codierung erforderlich. Tidio ist ein Kommunikator für Unternehmen. Er hält Live-Chat, Messenger und E-Mail an einem Ort.
Key Survey

Key Survey

von Key Survey

(38 Bewertungen)
Gebaut für große Unternehmen, ist Key Survey eine flexible, skalierbare und integrierte Plattform, um Kundenzufriedenheit nachzuverfolgen und zu verbessern. Verwende schönere und ansprechendere Umfragen, automatisierte Benachrichtigungen und Workflows und leistungsstarke Analyse-Tools, um zu verstehen, wo Verbesserungen nötig sind oder gute Verhaltensweisen gefördert werden sollten. Wenn du Key Survey mit deinen anderen IT-Systemen verbindest, wirst du den Kreis von Marketing, Sales, Operations und Customer Care schließen. Gebaut für große Unternehmen, ist Key Survey eine flexible, skalierbare und integrierte Plattform, um Kundenzufriedenheit nachzuverfolgen und zu verbessern.
Avaya Aura Platform

Avaya Aura Platform

von Avaya

(25 Bewertungen)
Unified communication and call center solution with call management capabilities; handles telephone, Internet, fax, email, etc. Unified communication and call center solution with call management capabilities; handles telephone, Internet, fax, email, etc.
SmileBack

SmileBack

von SmileBack

(25 Bewertungen)
SmileBack helps its users easily gather feedback after every support interaction through their help desks. We make it just as easy for them to track trends, respond to customers based on all kinds of triggers, and create deep, meaningful reports. We removed all the pains to provide feedback that make response rates very low. With a very clear one-click on a smiley face, which then prompts the user for a short comment many of our users see their response rate multiplied by ten. Collect more customer feedback with a simple to implement and simpler to use smiley face CSAT survey.
Starred

Starred

von Starred

(15 Bewertungen)
Starred ist ein umsetzbares und kundenfreundliches Feedback-Tool, das Kundenzufriedenheit mit 360 Grad und kontinuierlichem Feedback verbessert.
Wix Answers

Wix Answers

von Wix Answers

(15 Bewertungen)
Wix Answers is the professional platform you can use to create your own help desk and support your customers. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business progress. With Wix Answers, you can build better, longer-lasting relationships Wix Answers is the professional platform you can use to create your own Complete Customer Support Solution and support your customers.
ReviewSpreader

ReviewSpreader

von ReviewSpreader

(7 Bewertungen)
ReviewSpreader helps small businesses connect with their customers quickly by sending review requests straight to where customers hang out; their cell phones! Easily manage your online reviews under one roof with our comprehensive reputation management dashboard. Helping small businesses get five star reviews in seconds.
InputKit

InputKit

von InputKit

(5 Bewertungen)
Our mission from the get-go has been to help companies grow by automatically getting more out of their current customers base. Compared to other software, we offer multiple tools to deliver on that mission: Customer satisfaction surveys, online reviews, and cross-sales. Additional tools will be added to keep delivering on our mission. Most of our users chose InputKit over the competition for its ease of use, its beautiful design, and our 5-star customer service. Customer Feedback & Reviews software that helps small & medium businesses grow their business.
Rivews

Rivews

von Rivews

(4 Bewertungen)
Rivews is a new generation patient satisfaction and online reputation management solution. Enabling facilities to collect patient feedback and transform brand reputation by: Collecting 100s of reviews online to become the highest ranked facility in the city across Google, Facebook, etc.; improving patient retention rates by Identifying every single patient that has a negative experience to improve customer retention and Identifying patient satisfaction trends to understand quality of care. A new generation patient satisfaction & online reputation management solution. Transforming brand reputation through patient engagement
xSellco Feedback

xSellco Feedback

von Xsellco

(3 Bewertungen)
Ein besseres Feedback, bessere Verkäufe! Erziele positives Feedback dank der Anforderung von Bewertungen zufriedener Kunden. Dank xSellco kannst du deine Verkäuferbewertung erhöhen, indem du für die richtigen Produkte Feedback anforderst, von den richtigen Kunden, zur richtigen Zeit. Maßgeschneiderte Feedback-Anfragen für Aufträge von SKU, Produkttyp, pünktliche Lieferung, Zieladresse, und vieles mehr. So kannst du mehr positive Bewertungen erhalten und den Umsatz und das Wachstum deines Unternehmens ankurbeln! Verbessere deine Verkäuferbewertung durch automatisierte intelligente Feedback-Anfragen auf Amazon & eBay.
RevFee.com

RevFee.com

von RevFee

(3 Bewertungen)
An easy way to collect online reviews using Facebook, Google, Checkatrade, TripAdvisor and more. RevFee lets you collect reviews from your customers/clients with just one simple link. The easier it is to leave a review, the more likely it is that your customers will do so. We all know that reviews are vital when it comes to generating more business, which is what makes RevFee so revolutionary. An easy way to collect online reviews using Facebook, Google, Checkatrade, TripAdvisor and more.
Promoter Ninja for NPS

Promoter Ninja for NPS

von Hoshinplan Strategy

(3 Bewertungen)
Promoter Ninja ist das billigste und einfachste NPS Email-Umfrage-Tool zur Überwachung von Kundenzufriedenheit. Lade deine Kundenkontaktliste herunter, passe deine NPS-Umfrage an und versende sie in nur wenigen Klicks. Eine NPS Email-Umfrage-Lösung ohne Codierung, Anpassung, Kontakt-Upload & Segmentierung, mehrsprachige Fähigkeiten und vieles mehr.
QUALITYWEB 360

QUALITYWEB 360

von QUALITYWEB 360

(3 Bewertungen)
QUALITYWEB 360 ist ein All-in-one-Tool für ISO 9001, mit dem du alle in deinem Unternehmen generierten Informationen und Dokumentationen organisieren kannst. Die Software besteht aus 15 Modulen, wie z. B. Dokumentenkontrolle, interne Audits, Korrekturmaßnahmen, KPIs usw., mit deren Hilfe du alle Prozesse durch die elektronische Verwaltung optimieren kannst. Sie erfüllt die Anforderungen von ISO 9001 und hält diese Norm und ähnliche Standards ein. Das beste Werkzeug, um alle Informationen und Dokumentationen in deinem Unternehmen zu organisieren und ISO 9001 sowie andere Normen einzuhalten.
Guest Communication Tool

Guest Communication Tool

von GUESTJOY

(2 Bewertungen)
GuestJoy brings a data-driven approach to hotel sales. It enables hotels to engage with guests even before they arrive at the hotel. This results increased revenue, improved guest satisfaction, and more reviews. The company has offices in London, Tallinn, Prague, and Gdansk and is currently serving independent and hotel brands in 15 different countries, including Tallink Hotels, SemaraH, Mogotel, Relais & Chateaux, AccorHotels, Czech Inn Hotels and Sokos Hotel GuestJoy provides the guest communication tool for hotels, it helps the hotels to improve the guest satisfaction and revenue stream.
Incogneato

Incogneato

von Corpell

(1 Bewertung)
Incogneato is an online suggestion box and communication tool that helps businesses, organizations, or individuals anonymously collect feedback, and then anonymously communicate with the people who respond. Once the suggestions are collected, box creators can add them to a voting page where others can view, vote, and discuss each suggestion. There are plenty of feedback solutions out there, but most are expensive and substantially more difficult to setup. Online anonymous feedback collection and communication tool. Sort and review your responses easily.
Heedbook

Heedbook

von Heedbook

(1 Bewertung)
Analyzing the customer's emotions, verbal expressions, the content of the conversation with the employee and other parameters, Heedbook offers a complete range of services to measure overall customer satisfaction with the quality of service. The system also allows to improve business processes and boost cross-sales. Analyzing live-streaming video from a web camera, HeedBook provides you with detailed reports on service quality and customer satisfaction in your company. Heedbook is the first online AI-based software for evaluating and boosting customer loyalty.
Customer Happiness Score

Customer Happiness Score

von Customer Happiness Score

(1 Bewertung)
The Customer Happiness Score helps businesses collect customer feedback, measure customer happiness, manage customer relationships and personalise your marketing. A customer happiness solution that helps businesses collect, measure, and manage customer feedback, customer relationships, and more.
Honestly Customer Experience

Honestly Customer Experience

von Honestly

(1 Bewertung)
Honestly ist das einfachste und intelligenteste Tool, um Kundenfeedback zu sammeln und das Kundenerlebnis zu verbessern. Erstelle eigene benutzerdefinierte Umfragen und erwarte die Daten. Leistungsstarke Analysen und Berichte sagen dir genau, welche Bereiche verbessert werden müssen. Honestly wächst mit dir. Die Plattform unterstützt mehr als 25 Sprachen und kann problemlos Zehntausende von Kunden bearbeiten. Deine Mitarbeiter können Feedback über das Web, die mobile App oder die firmeneigenen, hochmodernen Feedback-Terminals geben, die sich perfekt für POS-Befragungen eignen. Honestly ist das einfachste Tool, um Kundenfeedback zu sammeln und das Kundenerlebnis zu verbessern. Erstelle benutzerdefinierte Umfragen und lasse die Daten zu dir kommen.
mycustomerfeedback.com

mycustomerfeedback.com

von mycustomerfeedback.com

(0 Bewertungen)
mycustomerfeedback.com is a cloud based customer complaint and feedback management service that lets organisations of all sizes easily manage all complaints and feedback without the need to install and support an on premise software solution. Our unique on-line service lets you quickly capture, manage and analyse every customer query, comment and complaint to help you improve your company's profitability and give you a competitive business advantage. A unique online service that lets you capture and use customer feedback to improve business.
Collect Feedback

Collect Feedback

von Collect

(0 Bewertungen)
Ask customers for feedback to measure customer satisfaction after they make a purchase. Automatically send a stand-alone feedback email or add Feedback to your Collect Loyalty customer emails or Collect Punch emails. Smartly Integrated with POS, eCommerce. Try Collect Feedback for free. Ask customers for feedback to measure customer satisfaction after they make a purchase. Smartly Integrated with POS, eCommerce systems.
Critizr

Critizr

von Critizr

(0 Bewertungen)
Critizr for Business ist ein Online-Umfragetool, das es Unternehmen ermöglicht, Kundenfeedback zu erfassen und zu verwalten sowie Marketing-Einblicke zu liefern. Critizr for Business ist ein Online-Umfragetool, das es Unternehmen ermöglicht, Kundenfeedback zu erfassen und zu verwalten sowie Marketing-Einblicke zu liefern.
Instant eXperience

Instant eXperience

von MediaTech Groupe

(0 Bewertungen)
Feedback Management software to maximize customer & workforce satisfaction and engagement. Feedback Management software to maximize customer & workforce satisfaction and engagement.
faq dog

faq dog

von faq dog

(0 Bewertungen)
A new way for businesses to collect quick and real time feedback from customers on Website and Apps. A new way for businesses to collect quick and real time feedback from customers on Website and Apps.
Go Review

Go Review

von Social Places

(0 Bewertungen)
Review management from multiple sites on one easy to use web or app dashboard, for full customer opinion and feedback. Review management from multiple sites on one easy to use web or app dashboard, for full customer opinion and feedback.
trustr

trustr

von Intelligent Interactions

(0 Bewertungen)
trustr is designed to help great companies stand out. We have a host of features designed around requesting & displaying feedback & product reviews, both for your website, on Amazon or to Facebook Reviews. Stars in your listing on search engines, Satisfaction & Delivery time Trust-marks, Review, photo, video & Q&A widgets Use the Trustr Amazon integration to boost your product reviews on Amazon. Build credibility and trust in your products with genuine and honest feedback. Feedback & review system, designed to create seller rating for search engines, user generated content for SEO & a host of features
Live Assist for Microsoft CRM
Provide customers with more immediate and personalized support within your companys mobile applications and web pages. CafX Live Assist for Microsoft Dynamics 365 helps agents resolve issues more quickly to increase customer satisfaction through an immersive chat and co-browse experience. Chatbots and live in-app customer service for Microsoft Dynamics 365
Wizper

Wizper

von Wizper System

(0 Bewertungen)
360-degree visibility backed by AI-driven advice to improve your companys performance and customer experience. WizperTM is the first application built to help managers and employees deliver a better customer experience by turning satisfaction surveys, online reviews, social media posts and operational data into actionable advice to improve companies' performance and customer service. WizperTM helps companies deliver a better customer experience by turning operational data into actionable advice to improve performance
SOMTAB

SOMTAB

von SOM

(0 Bewertungen)
SOMTAB is the only CX platform that is perfectly matched to your organizations DNA. Entirely customizable from features to design, you no longer have to adapt to Voice of Customer (VoC) solutions, SOMTAB adapts to you! Survey customers immediately after a key moments, learn from real time customer insights presented in your fully customized dashboard and do timely follow-ups with the alerts module. Entirely customizable from features to design, SOMTAB is the only CX platform that is perfectly matched to your organizations DNA.
FeedbackRIG

FeedbackRIG

von LogicInflux

(0 Bewertungen)
Create one-question feedback widgets for your website,blogs or web-apps to get in-app feedback using multiple channels and controls. You have total control what information you want to collect and how. It uses AI to extract meaningful insights and KPIs so that you can stay focused on improving your business. We also provide seamless integration with trello and slack (which can turn user feedback into trello cards, capture Screenshot and browser/OS information automatically). Get real-time alerts A one-stop solution to get customer feedback.
Qudini

Qudini

von Qudini

(0 Bewertungen)
Creating an unforgettable customer experience Creating an unforgettable customer experience
TheIdeaWall

TheIdeaWall

von PhaseWare

(0 Bewertungen)
A tool that helps businesses capture and organize customer feedback on product and service improvement. A tool that helps businesses capture and organize customer feedback on product and service improvement.
Simplesat

Simplesat

von Pronto Holdings

(0 Bewertungen)
Delightfully easy to use one-click satisfaction surveys for service minded professionals. Delightfully easy to use one-click satisfaction surveys for service minded professionals.
ServiceGuru Rating Kiosk

ServiceGuru Rating Kiosk

von ServiceGuru

(0 Bewertungen)
Collect feedback at the point of experience as it happens. The kiosk is simple and fast, making it easier for your customers to review. Collect feedback at the point of experience as it happens. The kiosk is simple and fast, making it easier for your customers to review.
GoSurvey

GoSurvey

von Techgrains Technologies

(0 Bewertungen)
GoSurvey is an offline survey app, which is easy to use and efficient as well. With GoSurvey, collect field data without worrying about internet connection, capture more leads at trade shows, create a better experience by collecting customer feedbacks and grow your business. Use it even for employee engagement and employee satisfaction. With powerful features and great customer support, we ensure your business gets growing. Sign Up for a Free Trial. Offline survey app designed for market research data collection, customer feedback, lead capture and much more.
hellonext

hellonext

von Skcript Technologies

(0 Bewertungen)
Gather and organize your customer feedback while keeping your users in the loop about the latest updates. Gather and organize your customer feedback while keeping your users in the loop about the latest updates.
Encompass CX

Encompass CX

von Encompass CX

(0 Bewertungen)
Encompass CX offers a SaaS-based, B2B, application collecting and measuring both perception and fact-based data from disparate systems to power a different, improved, customer experience. We provide detailed insights into the health of accounts, products, and service teams predicting and correlating customer experience to revenue. Collect and measure both perception and fact-based data from disparate systems to power a different, improved, customer experience.