Kundenzufriedenheit Software

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Podium

Podium

von Podium

(46 Bewertungen)

Podium customer satisfaction software helps thousands of businesses get more reviews on sites like Google, Facebook, HealthGrades & more. The Podium messaging platform also makes it easy to manage all your customer interactions from Facebook messages, Google's click-to-message and inbound texts from one dashboard. You can easily manage all of your reviews from over 40 different review sites to quickly reply to reviews, report on locations and understand customer sentiment. Erfahre mehr über Podium

Genesys PureCloud

Genesys PureCloud

von Genesys

(36 Bewertungen)

PureCloud ist die nächste Generation, eine Komplett-Lösung für Cloud-Contact-Center, dank der du Omni-Channel-Interaktionen verwalten und verstehen und eine nahtlose Kundenerfahrung bieten kannst. Stelle deinen Mitarbeitern ein einziges Tool zur Verfügung, das sich um alle Kommunikationsvorgänge, Chat, E-Mail, soziale Medien und vieles mehr kümmert. Leicht zu bedienen dank der intuitiven Benutzeroberfläche. Schnelle Innovation sorgt dafür, dass du die Erwartungen der Kunden von heute und morgen übertreffen wirst. PureCloud ist einfach leistungsstark und extrem einfach. Erfahre mehr über Genesys PureCloud

Qualtrics Customer Experience

Qualtrics Customer Experience

von Qualtrics

(57 Bewertungen)

Qualtrics Customer Experience (CX) ist die weltweit agilste Plattform für Verbesserung der Kundenzufriedenheit, so dass für die Unternehmen leicht ist, die wichtigen Momente des Kundenerlebnisses zu überwachen, darauf zu reagieren und zu verbessern und bei jeder Entscheidung Kunden-Feedback miteinzubeziehen. Mit flexiblen rollenbasierten Dashboards, dynamischem Fallmanagement und vollständiger CRM-Integration, kannst Du unvergleichliche Kundenerfahrung liefern. Fordere eine persönliche Demo an oder melde dich für eine kostenloses Konto an, um loszulegen! Erfahre mehr über Qualtrics Customer Experience

Blue Enterprise Surveys

Blue Enterprise Surveys

von eXplorance

(7 Bewertungen)

Sorge mit der Umfragesoftware Blue für Unternehmen für höchste Kundenzufriedenheit. Durch die nahtlose Integration mit deinen wichtigsten Kundeninformationssystemen wie CRM bleibt Blue automatisch in Kontakt mit deinen Kunden und hält dich in Echtzeit mit umsetzbaren Erkenntnissen auf dem Laufenden. Erfahre mehr über Blue Enterprise Surveys

SightMill - NPS Software

SightMill - NPS Software

von SightMill

(1 Bewertung)

Die innovative Net Promoter Score (NPS) Software hilft dir, Kundenfeedback zu messen, zu analysieren und entsprechend zu handeln, um die Kundenbindung oder das Mitarbeiterengagement (ENPS) zu verbessern. SightMill macht es einfach, NPS Umfragen auf deiner Website hinzuzufügen, indem du Email-NPS-Umfragen verschickst oder NPS-Umfragen bei einer Live-Veranstaltung sammelst. Integrierbar mit Software von Drittanbietern (Slack, Zapier, ZRM) und mit Tools, um Feedback an dein Team weiterzuleiten. Erfahre mehr über SightMill - NPS Software

AskNicely for NPS

AskNicely for NPS

von AskNicely

(89 Bewertungen)

The Simple Way to Measure and Improve Customer Happiness. AskNicely integrates with your CRM (including Salesforce.com) to automatically collect customer feedback with a simple one-question email survey (based on the Net Promoter Score). Listen to your customers in real time, catch unhappy customers before they churn and get more online reviews. Start sending surveys in minutes with no help from IT. Erfahre mehr über AskNicely for NPS

Intouch Insight

Intouch Insight

von Intouch Insight

(1 Bewertung)

Intouch Insight's portfolio of CEM solutions collect and combine feedback data incl. surveys, mobile checklists, mystery shopping, operational audits, social media, and call centers, and rapidly integrates data from 3rd-party systems like Salesforce, Oracle, SAP. Data is mapped to the customer journey and AI-powered features transform the data into meaningful CX insights. Orgs can easily take action on those insights to improve customer experience using patent-pending Action Campaign technology. Erfahre mehr über Intouch Insight

CloudCherry

CloudCherry

von CloudCherry Analytics

(6 Bewertungen)

CloudCherry is a SaaS-based, Real-Time Customer Feedback Collection and Customer Experience Analytics product to track, measure & improve Customer Experience. With CloudCherry, your business can identify the factors that are bringing Customer Experience down, measure key metrics like the Net Promoter Score and the unique Customer Delight score, discover actionable insights into consumer behavioral patterns and address any customer complaint or query in real-time, as soon as it occurs. Erfahre mehr über CloudCherry

SurveySparrow

SurveySparrow

von SparrowApps

(18 Bewertungen)

Mit SurveySparrow kannst du Umfragen in Unterhaltungen umwandeln. Mit einer Konversationsoberfläche ermöglicht SurveySparrow Benutzern das Erstellen und kollaborative Bereitstellen von hochinteressanten Umfragen für Mobilgeräte, die eine Chat-ähnliche Erfahrung bieten. Mit SurveySparrows Recurring Surveys kannst du in regelmäßigen Abständen Umfragen senden, um die Kunden- oder Angestelltenzufriedenheit zu messen. Mit den einfachen Freigabeoptionen kannst du mit SurveySparrow deine Umfragen über Web, Mobilgeräte, soziale Medien und E-Mail bereitstellen, um auf einfache Weise Rückmeldungen von deiner Zielgruppe zu erhalten. Erfahre mehr über SurveySparrow

GetMoreReviews

GetMoreReviews

von Get More Reviews

(5 Bewertungen)

Get More Reviews is the #1 most trusted reputation management and review generation software used to optimize your review management process with a 5-star rating system, auto social posting, and negative feedback blocking capability. With Get More Reviews, you'll be able to turn your happiest customers into 5 star reviews online and generate real, authentic reviews on multiple online review sites including Google, Facebook, and much more! Erfahre mehr über GetMoreReviews

NiceJob

NiceJob

von NiceJob

(23 Bewertungen)

NiceJob is the easiest way to get more great reviews and build a great reputation. NiceJob automates your social media marketing using your great customer reviews and photos. And we help you improve your search engine results, website traffic, and sales by publishing your reviews and photos to your website. Learn more at get.nicejob.co Erfahre mehr über NiceJob

Quality Driven Software

Quality Driven Software

von Quality Driven Software

(24 Bewertungen)

Once a service job is complete, you want feedback right? That's Quality Driven Software! Through our app, send an email or text survey to your customer on a beautifully designed template. Once you receive that feedback, our app will tie the job to the employee who performed the work. By having these satisfaction scores tied to the employee, you'll rest MUCH easier knowing who needs a raise & who needs to be fired. Increase customer retention *and* your online reviews - we do that too! Erfahre mehr über Quality Driven Software

Lithium Communities

Lithium Communities

von Lithium Technologies

(7 Bewertungen)

Lithium Communities ist eine Online-Community-Plattform, dank welcher du deine Website in einen sozialen Ort umwandeln kannst. Du kannst eine lebendige Community-Erfahrung nutzen, um tiefere Beziehungen zu deinen Kunden aufzubauen, was zu höheren Umsätzen, niedrigeren Servicekosten und beschleunigter Innovation führt. Lithium-Communities können ebenfalls dabei helfen, Loyalität und Kundenbindung zu erhöhen, indem sie einen Ort bieten, an dem Kunden miteinander in Kontakt treten und Marken-Befürworter werden können. Erfahre mehr über Lithium Communities

QuickTapSurvey - Offline Survey App

QuickTapSurvey - Offline Survey App

von QuickTapSurvey

(57 Bewertungen)

QuickTapSurvey lets you capture in-person data that matters to your business. Build, customize, and launch your data collection campaigns in minutes with 100% data coverage guarantee (no internet required). Perfect for in-person lead capture, trade shows, intercept marketing, market research, and customer satisfaction. Erfahre mehr über QuickTapSurvey - Offline Survey App

Helprace

Helprace

von Helprace

(5 Bewertungen)

Helprace ist die einfachste Art und Weise, Kunden-Unternehmen-Interaktion zu verwalten. Ein Help-Desk mit einer intuitiven Kunden-Community und einer Feedback-App bedeutet. Es gibt keine langwierigen Installationsanleitungen, Montageanleitungen oder IT-Einstellungen. Erfahre mehr über Helprace

elevio

elevio

von elevio

(6 Bewertungen)

Elevio macht es leichter, deine Produkte zu erlernen. Verbesserung der Retention, während Support-Volumen reduziert wird. Wir machen aus deinem bestehenden Support-System ein umfassendes Erlebnis für deine Kunden, heben deine Kunden-Ausbildung auf die nächste Ebene und bieten deinen Kunden Hilfe auf Anfrage, wann und wo sie sie brauchen. Mehr als 500 Unternehmen wie Atlassian, Heap, Adroll und Dell verwenden elevio, um ihre Kundenausbildung zu verbessern und ihre Support-Anfragen zu reduzieren. Probiere unsere kostenlose 14-Tage-Testversion Erfahre mehr über elevio

Broadly Reviews

Broadly Reviews

von Broadly

(30 Bewertungen)

Broadly's automated review platform helps local businesses generate great customer reviews on the most important platforms including Google, Facebook, TripAdvisor, NextDoor & many more. Our platform helps SMBs win reviews, get more business, and communicate directly with your customers via app or desktop. Online reviews are the single largest driver of how a consumer selects a new service so we're here to help small, service-based businesses (1-100 employees) win a better online reputation. Erfahre mehr über Broadly Reviews

ManageEngine SupportCenter Plus

ManageEngine SupportCenter Plus

von ManageEngine

(6 Bewertungen)

Ein CRM mit speziellem Fokus auf Kunden-Interaktion- (Service-) Management. Es hilft dir, Kundenprobleme schnell zu verfolgen und zu lösen, wodurch eine bessere Kundenbetreuung gewährleistet und die Kundenzufriedenheit auf die nächste Ebene gehoben wird. Im Gegensatz zu anderen CRM-Tools auf dem Markt mit Schwerpunkt auf Sales-Force-Automatisierung bietet SupportCenter Plus ein integriertes Kundeninteraktions-Management (Customer SupportDesk), Customer Experience Management, Kontoführung und Kontakt-Management, SLA-Management, Customer Self-Service und vieles mehr Erfahre mehr über ManageEngine SupportCenter Plus

FanExam for NPS

FanExam for NPS

von FanExam

(3 Bewertungen)

Net Promoter Score - NPS by FanExam is the best way to consistently measure customer satisfaction and collect actionable feedback on your site. FanExam uses NPS to ask your visitors the right question at the right time - when the visitor is actually interacting with your website. This is the best way to listen to your customers. Once FanExam is installed on your website, you will have a direct channel to customer feedback 24/7 - in a systematic manner. Erfahre mehr über FanExam for NPS

Reputology

Reputology

von Reputology

(41 Bewertungen)

Reputology is the best-of-breed Review Management platform for enterprises that operate multiple physical locations. Engage unhappy customers quickly & monitor anywhere customer reviews and comments happen: Google, Facebook, comment cards, etc. Uncover the root causes for customer compliments and complaints to make meaningful, long-term improvements. Fortune 500 companies utilize Reputology as well as recognized brands like Golds Gym and House of Blues. Erfahre mehr über Reputology

Grade.us

Grade.us

von Grade Us

(117 Bewertungen)

Die # 1 White-Label-Überprüfung-Management und Marketing-Plattform für Werbetreibende, Agenturen und SEOs. Dank Grade.us kannst du: 1) Durch Automatisierung mehr und bessere Bewertungen auf Websites wie Google, Facebook und branchenspezifischen Bewertungsportalen erhalten; 2) Unzufriedene Kunden besänftigen, bevor sie schlechte Bewertungen schreiben; 3) Bewertungen im gesamten Internet überwachen, so dass du immer weißt, was über deine Marke gesagt wird; 4) automatisch die besten Bewertungen in SEO-freundliche Web- und Social-Media-Inhalte verwandeln, um deinen guten Ruf zu verstärken. Erfahre mehr über Grade.us

TopBox

TopBox

von Waypoint Group

(1 Bewertung)

Based on our hands-on consultative work over 20 years, we developed TopBox, the turnkey B2B customer feedback solution for SMBs, to shine the light on customer expectations, gaps, & opportunities, facilitating appropriate action across your company. Out-of-the-box reporting designed for B2B includes account-level feedback, benchmarks, longitudinal trending, & financial linkage for actionable insights that deliver results in 30 days or less. Streamline your program & earn 9X ROI w/TopBox!

ReviewPro

ReviewPro

von Review Rank

(0 Bewertungen)

Leading providers of Guest Intelligence solutions to independent hotel brands worldwide, ReviewPro provides hoteliers with actionable insight to enhance the guest experience and increase rankings on review sites and Online Travel Agencies (OTAs). The companys suite of cloud-based solutions includes Online Reputation Management (ORM), Guest Survey Solution (GSS) and Revenue Optimizer.

MaritzCX

MaritzCX

von MaritzCX

(0 Bewertungen)

Die MaritzCX Platform ist die Big Data-Engine für deine CX-Lösung und die komplette technologische Grundlage, damit du schnell Daten von all deinen verschiedenen Feedback-Kanälen erhalten kannst, sie in eine zusammenhängende Quelle von Kundendaten schalten kannst und diese jedem in deiner Organisation zugänglich machen kannst. Die Software beinhaltet Umfrage-Tools, Dashboards und Berichte, Data Mining, Text Analytics und Case Management. Darüber hinaus bieten wir branchenführende Forschungsdienstleistungen und bewährtes Know-how.

Yotpo

Yotpo

von Yotpo

(88 Bewertungen)

Yotpo hilft Marken, Kundenbewertungen und Fotos während des gesamten Käuferprozesses wirksam einzusetzen, um Vertrauen, soziale Beweise und Umsätze zu erhöhen. Mit Yotpo können Unternehmen jede Art von nutzergenerierten Inhalten sammeln und verwenden, um eine stärkere Marke und bessere Kundenerfahrung zu aufzubauen. Partnerschaften mit Such- und sozialen Plattformen wie Google, Facebook und Instagram und Integrationen mit HubSpot, Salesforce und mehr verhelfen Unternehmen, die Ergebnisse aus allen Kanälen zu verbessern, um zu wachsen.

Sibyl

Sibyl

von Signet Research

(2 Bewertungen)

Self-Service Net Promoter Score platform designed with the flexibility to measure both customer satisfaction and experience.

Confirmit

Confirmit

von Confirmit

(1 Bewertung)

Confirmit provides a scalable end-to-end platform which enables users to create, deploy, manage, and analyze the results of research projects and feedback programs ranging from a few hundred to millions of respondents. Market Research agencies benefit from the comprehensive platform that incorporates a range of data collection modes and full panel management capabilities to standardize their processes and yield lower total cost of ownership.

Sonar

Sonar

von Sonar

(0 Bewertungen)

Increase ROI and customer satisfaction is this mobile chat solution.

Tidio Chat

Tidio Chat

von Tidio

(23 Bewertungen)

Tidio is Communicator for businesses that keeps Live Chat, Messenger and Email in one place. Now it takes seconds to communicate with your customers. Leave no customer behind! Get the #1 best-reviewed live chat on e-commerce platforms for your store. Boost sales and satisfaction by engaging visitors in real-time Reply on-the-go with iOS and Android mobile apps to keep your customer conversations fluid across devices. Installs in seconds and easy to use. No registration or coding required.

ClickDesk

ClickDesk

von ClickDesk

(15 Bewertungen)

Web-based multi-channel customer engagement application offering Live chat,Help desk, Browser phone and Social Toolbar.

MindTouch

MindTouch

von MindTouch

(0 Bewertungen)

MindTouch transforms the product and help content your company already produces into a customer engagement channel. Enrich the customer's record with valuable behavioral data based on the user's interactions with your product content. Create a mobile-ready, SEO optimized site for all of a company's content. MindTouch can double organic web traffic, triple user time on your site, and reduce the bounce rate by 50%. Turn your buyers & customers into kick-ass product experts.

GetSatisfaction

GetSatisfaction

von GetSatisfaction

(4 Bewertungen)

Get Satisfaction is the leading customer engagement platform that gathers product ideas, builds brands, creates sales opportunities, and scales customer support with no additional cost. Engage with your customers Anywhere they are: your website, Facebook, via search, or on a mobile device. Get Satisfaction provides a powerful core platform for your customer community, but our wealth of tools and features are what set us apart from the crowd.

Totango

Totango

von Totango

(4 Bewertungen)

Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time.

Bravo Video

Bravo Video

von Bravo Video

(1 Bewertung)

Capture video from customers, users, and fans - right over the web. Whether you're looking to gather client testimonials, launch a video contest or capture product reviews, Bravo makes it easy to achieve your goals. Try Bravo free for 30 days with no limitations and full support!

Net Promoter System

Net Promoter System

von Promoter.io

(1 Bewertung)

Capture actionable customer feedback using the Net Promoter System to proactively reduce churn and drive growth.

Survicate

Survicate

von Survicate

(16 Bewertungen)

Survicate is an all-in-one customer feedback platform for SMB. It offers 5 solutions: targeted website surveys, user-initiated feedback widgets, in-message surveys, NPS email surveys, and questionnaires. With just one tool, you can collect customer feedback across all digital touchpoints. Use collected insights to decrease churn, improve customer loyalty, and address customers' needs more precisely. Survicate integrates directly with popular Marketing Automation platforms and CRMs.

Nicereply

Nicereply

von Nicereply

(12 Bewertungen)

Online customer satisfaction survey software, including CSAT, Net Promoter Score (NPS) & Customer Effort Score (CES 2.0).

Hively

Hively

von Hively

(6 Bewertungen)

A simple tool for real-time customer feedback gathering, rewarding employees, and team performance tracking.

Natero

Natero

von Natero

(1 Bewertung)

Natero is the only Customer Success platform to merge machine learning for predicting user behavior and big data analytics for deep customer insights. This next generation solution helps Software-as-a-Service (SaaS) companies maximize customer lifetime value, while improving their products and processes.

CustomerGauge

CustomerGauge

von CustomerGauge

(1 Bewertung)

Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.

Preferred Patron Loyalty

Preferred Patron Loyalty

von Preferred Market Solutions

(63 Bewertungen)

Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available.

Feedbackly

Feedbackly

von Feedbackly

(25 Bewertungen)

Feedbackly is a multi-channel customer feedback and customer experience management solution. It is the worlds only such software with built-in marketing and sales tools. Create customizable surveys and publish them simultaneously on any sales/communication channel; Then analyze the responses in our industry-leading analytics dashboard. Leverage the concept of customer journey mapping to track satisfaction levels with precision. Then use this insight to make sound business decisions.

CX Group

CX Group

von CX Group

(17 Bewertungen)

CXQuest by CXGroup is an award winning customer engagement platform that uses Big Data to help businesses develop speed, attentiveness and customer intelligence when interacting with customers to reduce customer churn and increase referrals. CXQuest stands at the intersection between a real time customer feedback, case management system and a communication platform and supports customer interactions across diverse communication channel to create one great, unified customer experience.

eHelpDesk

eHelpDesk

von Giva

(16 Bewertungen)

Highly customizable cloud help desk without programming or consultants with robust reporting for higher quality decision-making.

Testimonial Monkey

Testimonial Monkey

von Testimonial Monkey

(13 Bewertungen)

Testimonial Monkey is the simplest & easiest way to get customer feedback. Collect honest & unbiased testimonials discussing your product or service in a matter of seconds & display them on your own website & social networking profiles. All accounts come with a 14 day free trial (no credit card required). Let Testimonial Monkey help you to turn your website browsers into happy paying customers today...

The Survey System

The Survey System

von Creative Research Systems

(9 Bewertungen)

Modular software for working with telephone, online, in-person and printed questionnaires as well as panel management. The Survey System is the most complete software available for all types of survey research. Includes advanced logic and comprehensive reporting and analysis. The Survey System has been refined and expanded in response to client comments and requests since 1983.

TalkToTheManager

TalkToTheManager

von TalkToTheManager

(7 Bewertungen)

Own or manage a restaurant? TalkToTheManager is the perfect customer feedback solution. You no longer need guest comment cards. TalkToTheManager allows business owners to get anonymous comments from customers by text message and the ability to reply in real-time in order to address customer service, product, and facility issues, often while the customer is still on-site. Intercept negative feedback, avoid negative reviews and create strong customer relationships. Our customers love it!

Customer Thermometer

Customer Thermometer

von Customer Thermometer

(6 Bewertungen)

1-click feedback email solution that allows your customers rate your offerings. Generate your own buttons & embed them in any email you send.

CX Social

CX Social

von CX Social

(5 Bewertungen)

Social media tool that combines customer engagement, social media monioring and analytics features for customer service and marketing.

Talk2us

Talk2us

von Elevate Research

(5 Bewertungen)

Real-time customer feedback platform for brick & mortar businesses looking to connect with customers daily, improve service, and grow repeat business.

Zonka Feedback

Zonka Feedback

von Zonka Feedback

(4 Bewertungen)

Zonka ist eine komplette Feedback Management & Umfrage-Plattform. Erfasse Feedback von mehreren Kanälen; vor Ort oder offline (Tablets & Smartphones) und im Internet (E-Mail, SMS, QR-Code, in App). Entwerfe intuitive Umfragen und Formulare von Grunde auf in kürzester Zeit durch einfaches Drag & Drop oder aus unserer umfassenden Vorlagengalerie. Passe Umfragen an, erhalte sofortige Benachrichtigungen, zeige in Echtzeit Drill-Down-Berichte an und löse Probleme.

Field Solution Group

Field Solution Group

von Field Solution Group

(4 Bewertungen)

Field Solution Group provides a superior review monitoring and reputation management software platform trusted by businesses across the world. Helping thousands of businesses manage and utilize positive customer experience to earn new business by automating the process of getting more and better reviews on sites like Google+, Facebook, Yelp and industry-specific review sites; eliminating manual website review entry; and managing their online customer reputation.

Zoho Discussions

Zoho Discussions

von Zoho

(3 Bewertungen)

Zoho Discussions helps create Idea Forums, Employee Forums, Intranets etc at the click of a button. With Zoho Discussions, customer and employee engagement becomes a snap. Experience higher customer satisfaction with Zoho Discussions.

AnswerDash

AnswerDash

von AnswerDash

(3 Bewertungen)

AnswerDash uses Object Search technology to deliver relevant Q&A content, personalized to the customer's context and need. The AnswerDash tab is embedded within your site or app for a seamless user experience. AnswerDash has helped businesses reduce customer support tickets by 30-50%, increase help content usage by up to 18x, and boost conversion rates by 10-30%. AnswerDash also provides analytics tools that highlight common customer questions and identify content gaps on your site.

MyFeelBack

MyFeelBack

von MyFeelBack

(2 Bewertungen)

MyFeelBack is a robust and secure entreprise platform that helps companies capture the customer insights they need to make data-driven decisions and improve their businesses. Integrated with Salesforce and trusted by 70+ successful companies like L'Oreal and Bmw, our targeting technology lets companies ask the right question at the right time in the customer journey, empowering your teams with amazing customer insights to act on. Smarter decisions. Better business. Data-driven growth!

Satsum

Satsum

von Satsum

(1 Bewertung)

Manage customer feedback and improve service. Use machine learning to understand customer needs, highlight actions for improvement.

SatisMeter

SatisMeter

von SatisMeter

(1 Bewertung)

SatisMeter is an in-app feedback platform that collects NPS data based on specific usage patterns from mobile apps, web apps and via email.

eTouchPoint

eTouchPoint

von eTouchPoint

(0 Bewertungen)

Customer feedback and coaching application for service-oriented businesses.

Enterprise Feedback Management

Enterprise Feedback Management

von Allegiance Software

(0 Bewertungen)

Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty.

Charter Continuum

Charter Continuum

von Charter UK

(0 Bewertungen)

Captures and processes feedback in line with strategic reporting requirements.

Customerville

Customerville

von Customerville

(0 Bewertungen)

Customer feedback solution that provides surveys design, live dashboards, e-publication engine, and email reporting.

Beyond Feedback

Beyond Feedback

von Beyond Feedback

(0 Bewertungen)

Custom-designed surveys and online reporting tools to gain insights about customers, employees, and the marketplace.

Verified Credible

Verified Credible

von Verified Credible

(0 Bewertungen)

Reputation management and reviews management tools that can help your business improve star ratings on major review websites. Reviews monitoring included.

Heeduser

Heeduser

von Heeduser

(0 Bewertungen)

Customer engagement platform that facilitates communication between company and its clients through online customer community.

WizVille

WizVille

von WizVille

(0 Bewertungen)

A SaaS real-time customer feedback & complaint management solution, specifically designed for retail stores & local service providers.

Ezisay

Ezisay

von Ezisay

(0 Bewertungen)

Ezisay is an Australian base technology business using unique and innovative technology across all platforms to capture customer sentiment instantly at the point of experience. Using customer friendly engagement tools and taking only seconds to complete, Ezisay allows you to track, compare and share results in real time.

FoxMetrics

FoxMetrics

von FoxMetrics

(0 Bewertungen)

FoxMetrics, a marketing analytics and personalization software company, puts powerful conversion tools right at your fingertips. With the ability to collect detailed user data and profiles, segment the data, and trigger personalized messages across a number of channels (via built-in widgets), FoxMetrics doesnt just give you numbers and charts -- it lets you harness your analytics to impact your bottom line.

ReputationStacker

ReputationStacker

von ReputationStacker

(0 Bewertungen)

A turn key solution for businesses to automate the management of their online reviews and reputation.

Observatory

Observatory

von SlatePeak

(0 Bewertungen)

A satisfaction solution that helps businesses manage reputations online by requesting feedback from customers & optimizing reviews.

loyalnow

loyalnow

von loyalnow

(0 Bewertungen)

A NPS platform for SaaS businesses to learn fast how to improve Customer Satisfaction

Praiseworthy

Praiseworthy

von Praiseworthy

(27 Bewertungen)

Increase Employee Motivation and Performance Across your Front-Line Team. Employees not only get to see their reviews from customers (over 95% which is positive) but they also get to see the positive reviews of their peers, and cheer eachother on for their stellar customer service.

Delighted

Delighted

von Delighted

(6 Bewertungen)

Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers. Delighted uses the Net Promoter System to measure the customer journey. Organizations using Delighted can instantly collect, analyze and distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time and proactively reduce churn.

Retently NPS

Retently NPS

von Retently

(6 Bewertungen)

Retently helps you efficiently measure customer satisfaction, collect valuable client feedback that you can act on, prevent customer churn and turn detractors into promoters. Retently will send your customers a single question satisfaction survey. Theyll give your business a score and provide additional feedback. Your Net Promoter Score will be calculated based on the survey responses.

RepuGen

RepuGen

von RepuGen

(4 Bewertungen)

RepuGen is a healthcare reputation management and patient satisfaction software for medical groups, hospitals, doctors and dentists. It gives you tools to gather genuine patient feedback and manage new reviews. You will be notified the moment a patient has a negative experience, so you can reach out to perform service recovery before they post a negative review. Satisfied patients will be driven to post positive reviews on sites like Google, Yelp. HealthGrades, and more.

TouchPoint Survey Software

TouchPoint Survey Software

von Opinionmeter

(2 Bewertungen)

Opinionmeter is a leading provider of technology-based customer satisfaction survey tools, with an emphasis on mobile survey solutions (including native survey apps for offline data capture). Opinionmeter's unique multi-mode, cross-platform approach provides the flexibility to author a survey once and distribute it anywhere - either as an online survey, mobile-web, mobile survey app, survey kiosk or paper survey. Opinionmeter's native survey apps support iOS (Apple), Android & Windows devices.

5StarRocket

5StarRocket

von 5StarRocket

(2 Bewertungen)

Helps small businesses learn from their customers' experiences to win their loyalty, fix weaknesses and get more referrals.

Spridz.com

Spridz.com

von Spridz

(1 Bewertung)

Get real-time feedback on your support e-mails and helpdesk systems, start improving customer satisfaction and increase sales today!

Lightning Feedback

Lightning Feedback

von Lightning Feedback

(1 Bewertung)

Web based solution that provides you with a simplest set-up to enable your customers to provide one click ratings. You get instant ratings & feedback enabling you to provide the best customer experience and ensure massive repeat business. Instant feedback means your customers will quickly be able to report any issues, your staff will be motivated and rewarded and your company will receive a steady stream of positive testimonials you can use in your marketing. Free 30 Day Trial.

SureCritic Reviews

SureCritic Reviews

von SureCritic

(0 Bewertungen)

SureCritic helps small businesses identify and collect real customers reviews, through verification from the POS system.

ExperienScreen

ExperienScreen

von myValueFeedback

(0 Bewertungen)

An on-site customer feedback system helping you get data for positive change & better outcomes.

InsightSofa

InsightSofa

von ROUCEK Group

(0 Bewertungen)

Provider of a customer experience management platform. Our powerful and cost-effective solution drives customer retention.

Capillary CSAT Manager

Capillary CSAT Manager

von Capillary Technologies

(0 Bewertungen)

Customer satisfaction and tracking solution with feedback capture, survey triggering, and net promoter score tracking.

Ask Inline

Ask Inline

von Ask inline

(0 Bewertungen)

Solution that helps teams create and automate great customer feedback campaigns.

Simple Net Promoter Score Surveys

Simple Net Promoter Score Surveys

von Devoted

(0 Bewertungen)

A customer satisfaction solution designed to gather feedback, respond in-app, utilize for multiple campaigns, and access alerts.

Canny

Canny

von Canny

(0 Bewertungen)

Canny lets you keep track of which customers want which feature requests at scale. This data helps your team make more informed product decisions.

Opinionated

Opinionated

von Opinionated

(0 Bewertungen)

Opinionated is a real-time customer feedback system to capture a large volumes of customer feedback with a small amount of fuss.

Nextiva Survey

Nextiva Survey

von Nextiva

(101 Bewertungen)

Get answers fast with Nextiva Surveys, our online customer satisfaction software. Collect the answers you need to understand your audience and make better decisions. Featuring nine question types, survey templates, email notifications, skip logic, and more, Nextiva Surveys provides the tools needed to measure respondents. Plus, businesses can customize landing pages, thank you pages, colors, and everything in between! Seamlessly integrate with other Nextiva products for a full view of customers.

123FormBuilder

123FormBuilder

von 123FormBuilder

(69 Bewertungen)

123FormBuilder (former 123ContactForm) automatizes the process of creating any type of form and survey. Designed to fit all business needs of collecting and managing data.

Customer Satisfaction Software

Customer Satisfaction Software

von KeySurvey

(38 Bewertungen)

Gebaut für große Unternehmen, ist Key Survey eine flexible, skalierbare und integrierte Plattform, um Kundenzufriedenheit nachzuverfolgen und zu verbessern. Verwende schönere und ansprechendere Umfragen, automatisierte Benachrichtigungen und Workflows und leistungsstarke Analyse-Tools, um zu verstehen, wo Verbesserungen nötig sind oder gute Verhaltensweisen gefördert werden sollten. Wenn du Key Survey mit deinen anderen IT-Systemen verbindest, wirst du den Kreis von Marketing, Sales, Operations und Customer Care schließen.

Starred

Starred

von Starred

(14 Bewertungen)

Starred ist die Feedback-Software-Lösung, die Kunden und Befragte lieben. Durch umsetzbare Erkenntnisse helfen wir Marken ihre Kundenbindung zu erhöhen durch Verringerung der Abwanderung und dem wirksamen Nutzen von Veranstaltern. Wir arbeiten bereits für Branchenführer wie eBay, Deliveroo, Catawiki, Spotify und G-Star und die Zahl wächst immer schneller. Wir sind datengesteuert, automatisiert und können mit jedem CRM-System integriert werden. Noch wichtiger, ist unser Team ist immer da, um zu helfen. Starred hat Dein (Feed)back.

Swell CX

Swell CX

von Swell CX

(8 Bewertungen)

Swell CX is helping businesses simplify the process of capturing customer feedback and online reviews. With a mobile-first approach, Swell enables real-time interaction with the consumer via the channels most people are familiar with.

ReviewSpreader

ReviewSpreader

von ReviewSpreader

(7 Bewertungen)

ReviewSpreader helps small businesses connect with their customers quickly by sending review requests straight to where customers hang out; their cell phones! Easily manage your online reviews under one roof with our comprehensive reputation management dashboard.

zenloop

zenloop

von zenloop

(7 Bewertungen)

zenloop is a NPS feedback management platform which improves customer retention by using the Net Promoter System (NPS) framework. - collect actionable feedback at high response rates up to 25-30% - excite and engage your organization with feedback livestreams - identify immediate insights and trends with Smart Labels (text analytics) - delight promoters and critics with personalized replies to reduce churn - empower improvements - route feedback alerts to colleagues

Wix Answers

Wix Answers

von Wix Answers

(7 Bewertungen)

Wix Answers is the professional platform you can use to create your own help desk and support your customers. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business progress. With Wix Answers, you can build better, longer-lasting relationships

Rivews

Rivews

von Rivews

(4 Bewertungen)

Rivews is a new generation patient satisfaction and online reputation management solution. Enabling facilities to collect patient feedback and transform brand reputation by: Collecting 100s of reviews online to become the highest ranked facility in the city across Google, Facebook, etc.; improving patient retention rates by Identifying every single patient that has a negative experience to improve customer retention and Identifying patient satisfaction trends to understand quality of care.

xSellco Feedback

xSellco Feedback

von Xsellco

(3 Bewertungen)

Ein besseres Feedback, bessere Verkäufe! Erziele positives Feedback dank der Anforderung von Bewertungen zufriedener Kunden. Dank xSellco kannst du deine Verkäuferbewertung erhöhen, indem du für die richtigen Produkte Feedback anforderst, von den richtigen Kunden, zur richtigen Zeit. Maßgeschneiderte Feedback-Anfragen für Aufträge von SKU, Produkttyp, pünktliche Lieferung, Zieladresse, und vieles mehr. So kannst du mehr positive Bewertungen erhalten und den Umsatz und das Wachstum deines Unternehmens ankurbeln!

cliizii

cliizii

von cliizii

(3 Bewertungen)

On-Demand Consumer Forum, but DIFFERENT! Poor participant experience burns panels. So we threw out the rule-book, re-imagining insights chat for today's social consumer. Built by research pros with the essentials, but powered by smartphone speed & entertainment values. Recruit digital contacts. Zapier integration. 3 chat formats. Customize emails, logos&colors. Animated mood-avatars, multi-media, Whiteboard, Pinboard. Export transcripts. Join the revolution - make research FUN for everyone.

RevFee.com

RevFee.com

von RevFee

(3 Bewertungen)

An easy way to collect online reviews using Facebook, Google, Checkatrade, TripAdvisor and more. RevFee lets you collect reviews from your customers/clients with just one simple link. The easier it is to leave a review, the more likely it is that your customers will do so. We all know that reviews are vital when it comes to generating more business, which is what makes RevFee so revolutionary.

Promoter Ninja for NPS

Promoter Ninja for NPS

von Hoshinplan Strategy

(3 Bewertungen)

Promoter Ninja ist das billigste und einfachste NPS Email-Umfrage-Tool zur Überwachung von Kundenzufriedenheit. Lade deine Kundenkontaktliste herunter, passe deine NPS-Umfrage an und versende sie in nur wenigen Klicks.

Feedier

Feedier

von Alkaweb

(2 Bewertungen)

Understanding your customers starts now, meet Feedier! Brand unique & enjoyable surveys and get real feedback. Value, engage, respect & reward them!

Incogneato

Incogneato

von Corpell

(1 Bewertung)

Incogneato is an online suggestion box and communication tool that helps businesses, organizations, or individuals anonymously collect feedback, and then anonymously communicate with the people who respond. Once the suggestions are collected, box creators can add them to a voting page where others can view, vote, and discuss each suggestion. There are plenty of feedback solutions out there, but most are expensive and substantially more difficult to setup.

Heedbook

Heedbook

von Heedbook

(1 Bewertung)

Analyzing the customer's emotions, verbal expressions, the content of the conversation with the employee and other parameters, Heedbook offers a complete range of services to measure overall customer satisfaction with the quality of service. The system also allows to improve business processes and boost cross-sales. Analyzing live-streaming video from a web camera, HeedBook provides you with detailed reports on service quality and customer satisfaction in your company.

Customer Happiness Score

Customer Happiness Score

von Customer Happiness Score

(1 Bewertung)

The Customer Happiness Score helps businesses collect customer feedback, measure customer happiness, manage customer relationships and personalise your marketing.

Guest Communication Tool

Guest Communication Tool

von GUESTJOY

(1 Bewertung)

GuestJoy brings a data-driven approach to hotel sales. It enables hotels to engage with guests even before they arrive at the hotel. This results increased revenue, improved guest satisfaction, and more reviews. The company has offices in London, Tallinn, Prague, and Gdansk and is currently serving independent and hotel brands in 15 different countries, including Tallink Hotels, SemaraH, Mogotel, Relais & Chateaux, AccorHotels, Czech Inn Hotels and Sokos Hotel

mycustomerfeedback.com

mycustomerfeedback.com

von mycustomerfeedback.com

(0 Bewertungen)

mycustomerfeedback.com is a cloud based customer complaint and feedback management service that lets organisations of all sizes easily manage all complaints and feedback without the need to install and support an on premise software solution. Our unique on-line service lets you quickly capture, manage and analyse every customer query, comment and complaint to help you improve your company's profitability and give you a competitive business advantage.

salesEQUITY

salesEQUITY

von salesEQUITY

(0 Bewertungen)

salesEQUITY is a client engagement platform designed to collect, analyze, manage and distribute quantitative customer-insight data. By measuring client engagement, our proprietary modeling technology determines trends and establishes benchmarks, both internal and external, to help drive VoC and client feedback initiatives. Using this data helps you establish sales equity; which like brand equity, separates businesses from their competition.

Collect Feedback

Collect Feedback

von Collect

(0 Bewertungen)

Ask customers for feedback to measure customer satisfaction after they make a purchase. Automatically send a stand-alone feedback email or add Feedback to your Collect Loyalty customer emails or Collect Punch emails. Smartly Integrated with POS, eCommerce. Try Collect Feedback for free.

Instant eXperience

Instant eXperience

von MediaTech Groupe

(0 Bewertungen)

Feedback Management software to maximize customer & workforce satisfaction and engagement.

faq dog

faq dog

von faq dog

(0 Bewertungen)

A new way for businesses to collect quick and real time feedback from customers on Website and Apps.

Go Review

Go Review

von Social Places

(0 Bewertungen)

Review management from multiple sites on one easy to use web or app dashboard, for full customer opinion and feedback.

trustr

trustr

von Intelligent Interactions

(0 Bewertungen)

trustr is designed to help great companies stand out. We have a host of features designed around requesting and displaying customer feedback & product reviews, Stars in your listing on search engines (seller ratings), Satisfaction & Delivery time Trust-marks, Visual merchandising Review, photo, video & Q&A widgets Our aim is to help you build trust into your brand, by verified, honest and genuine feedback. We can also help generate user generated content to help your SEO.

Live Assist for Microsoft CRM

Live Assist for Microsoft CRM

von CafeX

(0 Bewertungen)

Provide customers with more immediate and personalized support within your companys mobile applications and web pages. CafX Live Assist for Microsoft Dynamics 365 helps agents resolve issues more quickly to increase customer satisfaction through an immersive chat and co-browse experience.

Wizper

Wizper

von Wizper System

(0 Bewertungen)

360-degree visibility backed by AI-driven advice to improve your companys performance and customer experience. WizperTM is the first application built to help managers and employees deliver a better customer experience by turning satisfaction surveys, online reviews, social media posts and operational data into actionable advice to improve companies' performance and customer service.

SOMTAB

SOMTAB

von SOM

(0 Bewertungen)

SOMTAB is the only CX platform that is perfectly matched to your organizations DNA. Entirely customizable from features to design, you no longer have to adapt to Voice of Customer (VoC) solutions, SOMTAB adapts to you! Survey customers immediately after a key moments, learn from real time customer insights presented in your fully customized dashboard and do timely follow-ups with the alerts module.

Explore

Explore

von OpenText CEM

(0 Bewertungen)

customer feedback.

FeedbackRIG

FeedbackRIG

von LogicInflux

(0 Bewertungen)

One-stop solution to gather actionable feedback from your customers or employees.

Qudini

Qudini

von Qudini

(0 Bewertungen)

Creating an unforgettable customer experience