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MaxContact has been built from the ground up with the latest technologies to be truly hosted. Deliver your contact centre anywhere in the world and partner with a hosted specialist. Whether you require Multi-site operations, home workers or simply the comfort of resilience, we are experts in the field.
MaxContact has been built from the ground up with the latest technologies to be truly hosted.
Akio bietet eine einheitliche Cross-Channel-Konversationsplattform für Kunden, kombiniert mit einem kompletten Zuhör- und Analysesystem für Medienberichterstattung, soziale Gespräche und Kundenfeedback. Diese Lösungen sollen Unternehmen dabei helfen, ihre Kundenerfahrung zu optimieren, das Kundenwissen zu verbessern und die Marketing- und Kommunikationsstrategie zu verbessern. Das Produktportfolio umfasst Akio Unified, Akio Spotter und Akio Analytics.
Akio ist eine einheitliche Cross-Channel-Konversationsplattform für Kunden, kombiniert mit einem kompletten Hör- und Analysesystem.
A global voice and SMS solution built to help brands create automated, personalized and contextual communication with an API. With CALLR, you can easily create IVR diagram to handle incoming calls. Using our API, you can buy number dynamically and assign them according to your needs. Create user acquisition and engagement campaigns straight from our web interface SENDR. Use CALLTRACKR to create call tracked numbers and click-to-call button from the web.
A global voice and SMS solution built to help brands create automated, personalized and contextual communication with an API.
Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales
Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales
Verascape's cloud-based Self-Service as a Service enables your customers to self-service across ALL customer communications channels, both voice and digital, and is powered by Artificial Intelligence, Natural Language Processing, and Real-Time Data Integration. Our unique and integrated KnowledgeBase and Advanced Reporting capabilities gives you a single view of your customers journey, regardless of the channel.
Cloud-based, omni-channel self-service solutions powered by AI, Real-Time Data, NLP, a single KnowledgeBase, and Advanced Analytics
CenturionCARES provides a full suite of call center tools for both inbound and outbound customer service organizations. Our suite is sole sourced by Centurion and integrated on the front end for the customer experience through the back-end for the important statistics and reports. The CARES ACD Platform includes Skills Based Routing, Screen Pops, CRM, Agent Workflow Optimization, QA Recording Voice/Screen, Integrated QA Scorecard, After Call Survey, Virtual Call Back, Predictive Dialer.
CenturionCARES is US Based and CARES about providing your customers with a stellar experience every time they communicate with you!
Our Salon Call Manager gives you the ability to view live call information from any device at any time, Now the clients journey will be an enjoyable stress free experience gone are the days of classical hold music, with Mutu we will create you a bespoke On hold and In-queue informing the clients of your latest services and promotions and if they decide to hang up or leave a voicemail you will be alerted instantly so you can call them back and secure their appointment. Never miss another call!
A Call Management Solution allowing you the piece of mind a call will never be missed again with Mutu's unique Call Manager.
Your overpaying for your antiquated businesses phone system! RingRoost offers a robust, streamline and modern way to setup your business phone system. You can now stay in complete complete control of every phone call, contact, voicemail message and business communication. Give RingRoost a test drive today!
The Modern Phone System for Smart Business. Take control of your business communications with the robust PBX builder.
A phone solution for call centers to set up options for callers out of hours, with options for departments, language, and recordings.
A phone solution for call centers to set up options for callers out of hours, with options for departments, language, and recordings.
IVRWherever is a SaaS cloud solution that Automatically creates a Chatbot from an existing IVR available in more than 10 channels including Skype, FacebookMessenger, Slack, Telegram, SMS and many others, with zero investment, any device, any platform.
Reuse all investments in your IVR, reuse your same backend. Handle unlimited simultaneous interactions elastic scale for large call volumes.
A real time conversation with your IVR without the phone call for half the IVR cost.
Convert existing IVRs into chatbots available in Skype, Facebook Messenger, Slack, Webchat and others, automatically, same backend.
Yactraqs audio mining solution provides call centers with advanced speech analytics capabilities that allow our customers to make call center recordings searchable and reportable. Our customers can utilize our tool to index 100% of their recorded phone calls to uncover high impact and actionable data on Voice-of-the-Customer insights, agent performance evaluation, customer service analysis, compliance applications, and more.
Yactraq is cutting edge in audio mining and speech analytics with machine learning driven insights extracted from any audible media.
Smart, connected and conversational IVR systems and solutions that are tailored to meet your goals and customer expectations.
Smart, connected and conversational IVR systems and solutions that are tailored to meet your goals and customer expectations.
Office24by7 Virtual Number helps to streamline the entire inbound business communications. It provides for segregating and routing calls to specific departments with the help of DTMF inputs and optimize communication efficiency. Multi-level IVR provides a personalized experience to customers when they reach on the business number. You can create your own call flow and Call Recordings and Post Call Survey features help you create and retain your privileged customers.
Office24by7 Virtual Number helps to streamline the entire inbound business communications.
Cloud-based platform for businesses that provides communication solutions such Inbound IVR, outbound IVR, etc.
Cloud-based platform for businesses that provides communication solutions such Inbound IVR, outbound IVR, etc.
Software solution that offers speech recognition and synthesis.
Software solution that offers speech recognition and synthesis.
Zappix transforms the user journey during contact center interactions through intuitive app-like environments, increasing self-service, reducing calls to live agents, and lowering costs.
Zappix offers a cloud-based digital self-service platform for enterprise contact centers. The Visual IVR can be accessed from IVR, URLs, & text requesting the link. Available options are customized to the specific inquiries of a particular contact center.
IVR application platform that helps businesses with outbound engagement, survey engine, analytics suite and more.
Blueworx for IBM Voice Gateway enables businesses to deliver a more dynamic, multi-channel, natural and fluid customer experience.
Blueworx for IBM Voice Gateway enables businesses to deliver a more dynamic, multi-channel, natural and fluid customer experience.
InterCloud9's Voice Broadcasting and IVR poling platform is a first in class cloud based automated dialing solution. It is for mass communication, designed to reach hundreds or even thousands of contacts at once. Our automated message delivery system plays your pre-recorded message each and every time, without human deviations or mistakes, guaranteeing you the perfect delivered message each and every time.
InterCloud9's Voice Broadcasting and IVR poling platform is a first in class cloud based automated dialing solution.
Intelligent IVR that eliminates human intervention in customer calls.
Intelligent IVR that eliminates human intervention in customer calls.
The virtual PBX is a telephone system that is hosted in the cloud, so it does not require any device or software or hardware installation. It works from an internet connection, and its function is to manage the incoming and outgoing calls of a company in order to provide good customer service.
A virtual PBX is a telephone system that uses the internet to manage the external and internal calls of a company.
SAAS Unified Communications Software, including virtual switchboard, chat, storage and video and audio meetings
SAAS Unified Communications Software, including virtual switchboard, chat, storage and video and audio meetings
Die Voice API bündelt eine Reihe von Funktionen (insbesondere die dynamische Anrufsteuerung), die es Softwareanwendungen ermöglichen, Anrufe zu initiieren und zu empfangen, ohne dass sich Anwendungsentwickler mit Telekommunikationstechnologien und -protokollen befassen müssen. Diese steuert die Telefonie über die Sprach-API und damit die Verarbeitung und Weiterleitung von eingehenden / ausgehenden Anrufen.
Mit der Voice API bietet TENIOS eine Schnittstelle für Sprachdienste, die die Integration von kundenspezifischen Sprachapplikationen über gängige Web-Technologien (https, REST) in die Cloud Communications Plattform ermöglicht.
A prompt, intuitive, and personalized IVR system to answer all your customer queries.
A prompt, intuitive, and personalized IVR system to answer all your customer queries.
AISB Engine powered by ArmorVox is a language independent voice biometric engine designed for integration into third party applications, solutions and services which using patented speaker adaptive machine learning algorithms.
Applications include contact centers and IVR, websites, chat, messaging, digital apps, social media and wearable technologies.
Crossmatch 25M Voiceprints per hour verifying within Milliseconds. Average Company saves 15M with Voice Biometrics over 3 years.
Current leading authentication and biometric identification solutions cannot prevent hacking and identity theft!
Web to SMS solution that enables businesses to communicate with customers through Voice SMS and quote products or services.
Web to SMS solution that enables businesses to communicate with customers through Voice SMS and quote products or services.
Contact center software
Contact center software
IVR solution that helps automate service desk processes such as call routing, prioritization, queue management and more.
IVR solution that helps automate service desk processes such as call routing, prioritization, queue management and more.
Omnichannel contact center solution with a predictive dialer, speech analytics, and more..
Omnichannel contact center solution with a predictive dialer, speech analytics, and more..
Telemo.io is an AI-driven layer on top of legacy business communication systems to standardize everything with modern REST APIs with AI. Essentially, Telemo wants to be as simple as Messagebird, Twilio or Plivo but AI will be driving force for Telemo to transform and help businesses to revolutionize the with a few lines of code, any non-technical or developer should be able to get started with Telemo before diving deeper.
Telemo's SMS API Platform and Voice API Platform enable businesses to communicate with their customers on a global scale..
Sales, marketing & business communication CRM offering cloud telephony, drip marketing, click to call services.
Sales, marketing & business communication CRM offering cloud telephony, drip marketing, click to call services.
Turn any phone into your business phone with unlimited calls, texts, and call management features.
Turn any phone into your business phone with unlimited calls, texts, and call management features.
Helps businesses deliver better contact centre experience on any channel and increase efficiency for agents.
Helps businesses deliver better contact centre experience on any channel and increase efficiency for agents.
Acefone is a leading provider of cloud-based communication services such as contact centre solutions, free phone numbers, and hosted phone systems. We offer VoIP services with cost-effective and customisable plans that bring you seamless communication experience.
Our services offer features tailored to your unique business needs.
We ensure our cloud-based communication services provide your, and your customers the best experience.
Hosted Phone System - Our Hosted PBX solutions provide you with loads of features that help you improve your business productivity.
IVR solution that helps businesses manage call forwarding, routing, pre-recorded voice responses and more.
IVR solution that helps businesses manage call forwarding, routing, pre-recorded voice responses and more.
Interactive Voice Response (IVR) system is a telephony system that receives incoming calls, greets the customers and provides them with information in the form of pre-recorded messages by understanding the inputs.
Automate your calls and handle them seamlessly with cloud-hosted Interactive Voice Response (IVR) system. Improve your customer satisfaction and retention with our professionally designed system.
Automate your calls and handle them seamlessly with cloud-hosted IVR system.
No-code chat bot building solution that integrates with voice and SMS tools.
No-code chat bot building solution that integrates with voice and SMS tools.
Powerful and flexible IVR-based tool for efficient handling of incoming calls.
Powerful and flexible IVR-based tool for efficient handling of incoming calls.
Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing.
Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing.
Intermedia Contact Center offers an industry-leading Contact Center as a Service (CCaaS) solution that quickly enables remote workforces while maintaining customer service levels and productivity, no additional hardware required.
Be ready in as little as 2 days! Communicate with customers through any channel (phone, chat, SMS, e-mail), keeping them informed and delivering exceptional customer experiences.
Reach out today to learn more.
Intermedia Contact Center offers an industry-leading Contact Center as a Service (CCaaS) solution that quickly enables remote work