IVR Software (Interactive Voice Response)

Nutze Capterra.com.de in Deutschland um die beste IVR Software (Interactive Voice Response) für dein Unternehmen zu finden.

Erfahre warum Capterra kostenlos ist

Erfahre mehr über die Sortierungsoptionen

Softwareprodukte filtern:

91 Produkte gefunden

Produktbewertung

Einsatz

Funktionen

Plum Voice Hosted IVR

Plum Voice Hosted IVR

von The Plum Group

(0 Bewertungen)

As the leading independent interactive voice response (IVR) provider, Plum Voice equips companies with everything they need to create and manage superior automated communications, giving businesses more control over their customer-facing communications. By moving IVR outside the call center and providing tools to develop, measure and improve voice applications organizations can create great caller experiences, improve contact center ROI and lower overall customer service costs. Erfahre mehr über Plum Voice Hosted IVR

Inference Studio

Inference Studio

von Inference Solutions

(1 Bewertung)

Inference Studio ist eine komplette Cloud-Plattform zum Aufbau intelligenter Self-Service-Lösungen zur Kundenbindung im eigenen Haus. Für Dienstleister, Partner und Unternehmen geeignet. Mit Hilfe der neuesten Cloudtechnologien stellt Inference eine umfassende App-Bibliothek zur Verfügung, mit der man mühelos eigene Lösungen aufbauen kann. Dabei können zum Beispiel Spracherkennung, Sprachausgabe, Stimm-Biometrie und Konversations-SMS genutzt werden. Erfahre mehr über Inference Studio

Aspect CXP Pro

Aspect CXP Pro

von Aspect Software

(12 Bewertungen)

Aspect CXP Pro empowers enterprises to deploy contact center & customer engagement self-service solutions on voice (IVR), text/messaging (chatbots), and mobile channels (disposable apps) with a design-once-deploy-anywhere approach. CXP Pro speeds up time-to-market, lowers customer service cost through automation, lowers average handling time (AHT), frees agents from repetitive tasks, improves the customer experience through 24/7 availability, and increases first contact resolution (FCR). Erfahre mehr über Aspect CXP Pro

IVR with Speech Recognition

IVR with Speech Recognition

von Five9

(249 Bewertungen)

Create great customer experiences by offering your customers intuitive self-service options with Five9s natural language processing. Reduce costs and free up agents for high-value interactions by automating your most common customer interactions with advanced speech recognition and Practical AI. Easily set up or make changes to your IVR with the drag-and-drop IVR Designer - add new prompts, call-back options or data queries in seconds. See why 2000+ customers trust Five9. Erfahre mehr über IVR with Speech Recognition

UJET

UJET

von UJET

(5 Bewertungen)

UJET is an enterprise-grade platform that makes it simple for any company to provide intuitive modern-day support. UJET offers a holistic platform for voice and chat channels that customers can reach via an app, website, or IVR. The technology behind UJET replaces all of the convoluted systems, lines, and contact numbers with a stunningly simple SDK to take the frustration out of customer support and in turn provide a sleek, modern smartphone era experience. Erfahre mehr über UJET

Omni-Channel Self-Service

Omni-Channel Self-Service

von Verascape

(0 Bewertungen)

Verascape offers a suite of cloud-based IVR and Chatbot self-service solutions across all customer communication channels including phone, automated chat, SMS, Facebook Messenger, smart speakers, and other emerging channels. Our self-service solutions are diverse and include Customer Service, Payments, Intelligent Call Routing, Order Processing, Virtual Digital Assistant, and Outbound Notifications. We offer the highest success rates, pay-for-performance pricing, and no upfront set-up fees. Erfahre mehr über Omni-Channel Self-Service

NICE inContact Telephony Software

NICE inContact Telephony Software

von NICE inContact

(70 Bewertungen)

NICE inContact leads the cloud contact center market for one simple reason: we help our customers transform the profitability of their contact centers with extraordinary success, unexpected ease and speed. NICE inContact's cloud-based call center, call routing, self service and agent optimization solutions give you the competitive edge. Worry less about your technology and more what really drives your profit your customer. Erfahre mehr über NICE inContact Telephony Software

Genesys PureCloud

Genesys PureCloud

von Genesys

(35 Bewertungen)

PureCloud ist die nächste Generation, eine Komplett-Lösung für Cloud-Contact-Center, dank der du Omni-Channel-Interaktionen verwalten und verstehen und eine nahtlose Kundenerfahrung bieten kannst. Stelle deinen Mitarbeitern ein einziges Tool zur Verfügung, das sich um alle Kommunikationsvorgänge, Chat, E-Mail, soziale Medien und vieles mehr kümmert. Leicht zu bedienen dank der intuitiven Benutzeroberfläche. Schnelle Innovation sorgt dafür, dass du die Erwartungen der Kunden von heute und morgen übertreffen wirst. PureCloud ist einfach leistungsstark und extrem einfach. Erfahre mehr über Genesys PureCloud

Ytel Platform

Ytel Platform

von Ytel

(12 Bewertungen)

Ytel's Contact Center was built for lead generation, accelerating sales, and coordinating large-scale marketing campaigns. Ideal for businesses with 10 or more agents. Automatically flag and change phone numbers that get marked as spam, access to the premium short code (ex: 411-411 and 911-911), 800, and local phone numbers with every area code. Highlighted features: Outbound Calling, Ringless Voicemail, Call Tracking, Lead Distribution, Voice Broadcasting, Custom IVR, and ask about our API. Erfahre mehr über Ytel Platform

Connect First

Connect First

von Connect First

(28 Bewertungen)

The core of your business is customer satisfaction. That's why 100% customer satisfaction is at the core of everything we do. We work with 25+ seat companies to optimize their contact centers and achieve 100% customer satisfaction. Were the only solution with 99.999% uptime, less than 2 minute ticket response time from a real person, and unlimited white glove customer service. Unlike other providers where you are just another number, at Connect First our customer experience is our top priority. Erfahre mehr über Connect First

Voxco IVR

Voxco IVR

von Voxco

(1 Bewertung)

Voxco IVR allows respondents to self-complete pre-recorded surveys through their telephone keypad, whenever they want. Works in Inbound mode (accepting calls to a call center), or Outbound mode (dialing respondents with automated surveys). Voxco IVR can also be used to manage customer satisfaction. Easily send pre-recorded customer support messages tailored to a specific high-volume audience (eg. automated, personalized messages to customers awaiting deliveries with estimated arrival times). Erfahre mehr über Voxco IVR

ETS

ETS

von Occam Networks

(1 Bewertung)

ETS ermöglicht dir, eine agile Herangehensweise für die Art und Weise zu wählen, in der du Kunden über deinen IVR-Dienst bedienst. ETS repliziert einen realen Aufruf und überwacht bzw. analysiert die Ergebnisse der einzelnen Anrufe, um sicherzustellen, dass deine Kunden die Erfahrung erhalten, die sie (und du!) erwarten. Überprüfe die Systemkapazität mit unserer Lasttest-Funktion, implementiere neue Iterationen in deine Voice-Infrastruktur mit Leichtigkeit mit unserer Funktionstests-Option, überwache dann dann proaktiv deinen Dienst und werde von ETS aufmerksam gemacht, wenn etwas schiefgeht. Erfahre mehr über ETS

PhoneBurner

PhoneBurner

von PhoneBurner

(65 Bewertungen)

PhoneBurner is for OUTBOUND CALL CENTERS. Increase Your Outbound Sales In 15-Minutes Guaranteed! We're so confident you'll increase outbound sales using our power dialer, you can use our full product for FREE without a credit card! Here's why we're confident: 1) Dial leads 4X faster 2) No-pause dialing for fewer hang-ups 3) Instantly leave voicemails & emails 4) 15 minute setup - use any computer & phone 5) #1 feature set and ease of use! Erfahre mehr über PhoneBurner

FluentStream

FluentStream

von FluentStream Technologies

(22 Bewertungen)

With plans starting at just $20/per user per month, FluentStream provides a fully-featured business communication platform. Unlimted calling to US and Canada and over 110 features. FluentStream offers dynamic cloud-based technology for all businesses and works to bring every single one the best performance. Erfahre mehr über FluentStream

VoiceGuide IVR

VoiceGuide IVR

von Katalina Technologies

(2 Bewertungen)

Vollständige Inbound / Outbound IVR und ACD. In hohem Maße konfigurierbar. Integriert sich gut in bestehende Systeme. Einfach zu implementieren. Leicht zu verwalten. Graphisches Scripting mit Funktionsbausteinen, ohne Programmierung. Kostengünstig für kleinere Installationen, während man jederzeit skalieren kann. Kostenloser Test-Download zur Verfügung. Erfahre mehr über VoiceGuide IVR

Kixie PowerCall

Kixie PowerCall

von Kixie Web

(29 Bewertungen)

Telefon-Service für Unternehmen. Intelligente CRM-Integration. Leistungsstarkes Verkaufs-Anrufsystem. Hebe Deinen Vertriebsprozess auf die nächste Ebene mit PowerCall-Anrufen, automatischer Anrufprotokollierung, lebenslangen Anrufaufzeichnungen, Echtzeit Anruf-Coaching und erweiterten Verkaufsmetriken. Nutze den Vorteil der Funktionen wie lokale Präsenz, automatisierte PowerList-Anrufe und Voicemail-Drop, um sich mit der 5-fachen Anzahl von Kunden zu verbinden. Starte in 3 Minuten mit einer kostenlosen Testversion (keine Kreditkarte erforderlich). Erfahre mehr über Kixie PowerCall

uContact

uContact

von Integra CCS

(19 Bewertungen)

uContact is an All in One contact center solution, perfect for companies for 10 agents or more. Includes ACD, recording, dialers (predictive, progressive and preview), CRM, voice broadcast, quality, call reporting, social networks, spy, coaching, live monitoring, IVR, SMS, web chat with audio and video call and more. With presence in 20 countries globally, uContact helps companies from 10 to more than 1,500 agents to improve their operations, reducing costs, and increasing productivity. Erfahre mehr über uContact

Zendesk

Zendesk

von Zendesk

(1206 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1206 Bewertungen)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

von Zendesk

(1206 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1206 Bewertungen)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

von Zendesk

(1206 Bewertungen)

Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.

Zendesk

Zendesk

von Zendesk

(1206 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1206 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk JP

(1206 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Cruncher

Cruncher

von Cyara Solutions

(0 Bewertungen)

Hosted or installed software solution to test contact center loads, record calls, with reporting features.

MessageBird

MessageBird

von MessageBird

(8 Bewertungen)

Die Cloud-Kommunikationsplattform verbindet über 15.000 Unternehmen mit Kunden über die weltweit schnellsten und zuverlässigsten SMS, Voice und Chat-APIs.

Talkdesk

Talkdesk

von Talkdesk

(55 Bewertungen)

Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.

CloudCall

CloudCall

von CloudCall

(8 Bewertungen)

Advanced, cloud-based computer telephony integration for your CRM system.

CALLR

CALLR

von CALLR

(0 Bewertungen)

A global voice and SMS solution built to help brands create automated, personalized and contextual communication with an API.

ContactWorld

ContactWorld

von NewVoiceMedia

(54 Bewertungen)

NewVoiceMedia is the leading provider of cloud contact center software for Salesforce, providing 99.999% reliability worldwide.

IVR Studio

IVR Studio

von Voicent Communications

(5 Bewertungen)

Solution that enables you to easily build logical, fast, crystal-clear navigation of phone system menus and options.

DialogTech

DialogTech

von DialogTech

(5 Bewertungen)

The leading provider of actionable marketing analytics for phone calls. We empower marketers with call attribution and conversion techn

Nectar Desk

Nectar Desk

von Nectar Desk

(2 Bewertungen)

Nectar Desk is a SaaS call center business solution. The system helps to manage and control all agents work performance.

VBVoice

VBVoice

von Pronexus

(1 Bewertung)

Rapid Application Development tool for telephony and speech blending high level GUI with programming in Visual Studio .NET.

Smart Queue

Smart Queue

von AVOXI

(1 Bewertung)

Call center solution using voice over IP for outbound telemarketing and inbound call center.

Telemation

Telemation

von Database Systems

(0 Bewertungen)

Call center software that includes CTI Software, predictive dialers, IVR and ACD systems.

DeltaTouch

DeltaTouch

von VoltDelta

(0 Bewertungen)

Hosted automation center to handle all IVR/speech applications with intelligent ACD and CTI abilities.

Collection Solutions

Collection Solutions

von IAT

(0 Bewertungen)

Fully-integrated, multi-faceted call center solution that enhances productivity, cuts costs and increases profits for debt collectors.

IntelliSPEECH

IntelliSPEECH

von SDC Solutions

(0 Bewertungen)

Virtual agent allows callers to connect their own call, initiate a page, or access information by stating a command.

DevCast

DevCast

von DevTel

(0 Bewertungen)

Hosted outbound IVR services and systems for mass communications purposes - Healthcare, Marketing, Collections, Political.

BioClinica Trident

BioClinica Trident

von BioClinica

(0 Bewertungen)

Allows automatic drug pooling support, serving as a single source for reporting and standard data organization for clinical trials.

IVR Technology Group

IVR Technology Group

von IVR Technology Group

(0 Bewertungen)

IVR Tech builds award-winning, highly secure voice and text applications with a heavy emphasis on compliance-driven industries.

Virtual Receptionist Services

Virtual Receptionist Services

von Technovox

(0 Bewertungen)

Call handling and booking management system for small businesses.

CenterMaster

CenterMaster

von AcuCall

(0 Bewertungen)

CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more.

TEMPEST

TEMPEST

von ByteWay Speech

(0 Bewertungen)

The software tool allows easy graphical design of phone IVR call flows, with optimized speech TTS and ASR. Works with any SIP VOIP PBX.

Conversational IVR

Conversational IVR

von True Image Interactive

(0 Bewertungen)

Revolutionizing how people connect with technology using artificial intelligence and the first HUMAN intelligent virtual assistant.

Ameyo Engage

Ameyo Engage

von Ameyo Engage

(0 Bewertungen)

Grow your business by gaining customer loyalty with a world class customer contact center software

Phonexa

Phonexa

von Phonexa

(0 Bewertungen)

Phonexa consists of revolutionary cloud platforms for web leads and call leads.

Humach

Humach

von Humach

(0 Bewertungen)

Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales

RingRoost

RingRoost

von RingRoost

(0 Bewertungen)

The Modern Phone System for Smart Business. Take control of your business communications with the robust PBX builder.

CallFire Hosted IVR

CallFire Hosted IVR

von CallFire

(12 Bewertungen)

With a CallFire IVR system, you can set up surveys, polls, appointment reminders, payments, and more for inbound or outbound traffic.

Noble Solution Suite

Noble Solution Suite

von Noble Systems

(6 Bewertungen)

Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement.

SmartAction Speech IVR System

SmartAction Speech IVR System

von SmartAction

(4 Bewertungen)

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.

IVM Interactive Voice Response

IVM Interactive Voice Response

von NCH Software

(1 Bewertung)

This software lets you create an effective info-line, audiotext, or automated phone response system solution for your business.

Metaphor IVR+

Metaphor IVR+

von USAN

(1 Bewertung)

Metaphor IVR+ is an omnichannel self-service platform deployed in the USAN cloud.

Xtreme IVR Telephone Locator

Xtreme IVR Telephone Locator

von IQServices.com

(1 Bewertung)

A phone-based store locator is the quickest way for customers to access directions to your nearest locations.

Softdial Contact Center

Softdial Contact Center

von Sytel

(0 Bewertungen)

Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance.

CT Developer Studio

CT Developer Studio

von IVR Software Development

(0 Bewertungen)

Build your voice mail, call center or IVR system with this extensive software suite.

Insight IVR

Insight IVR

von Parwan Electronics

(0 Bewertungen)

It is a powerful software that allows companies to turn their vision of an interactive call flow into reality.

VoiceFacts

VoiceFacts

von Copia

(0 Bewertungen)

Supports up to 240 ports per server and provides an unlimited number of menus and mailboxes.

InvestorREACH

InvestorREACH

von Interactive Telesis

(0 Bewertungen)

A fully automated interactive voice response system designed specifically for the needs of publicly traded companies.

BigmOuth

BigmOuth

von Talking Technology International

(0 Bewertungen)

Acts as an auto dialer for groups, clubs, churches and schools.Can dial a list of up to 300 members and leave a message.

WORKS IVR Suite

WORKS IVR Suite

von Tele-Works

(0 Bewertungen)

Multi-channel electronic communication solutions that connect citizens to government services.

SpeechVox

SpeechVox

von Manam Infotech

(0 Bewertungen)

Empowers your customers to seamlessly interact with your system via touch-tone or natural voice.

CommunitySelect

CommunitySelect

von Selectron Technologies

(0 Bewertungen)

Base IVR applications focused on government agencies and custom solutions alike - all built on a common core platform.

InterpreXer

InterpreXer

von Phonologies

(0 Bewertungen)

A VoiceXML based IVR Server, that can be integrated with any telephony platform, messaging suite or communications.

Velocity v2.4

Velocity v2.4

von Glorsoft

(0 Bewertungen)

Simplify telephony programming to the extent that any .NET developer can create voice applications.

Virtual Receptionist PBX

Virtual Receptionist PBX

von VoiceShot

(0 Bewertungen)

Virtual PBX office phone system that allows you to greet callers, and route calls. Unlimited extensions available.

Voice Interactions

Voice Interactions

von Interactions

(0 Bewertungen)

Conversational solution in automated customer care to engage customers in a free form dialogue that improves contact center efficiency.

VoiceVault Fusion

VoiceVault Fusion

von VoiceVault

(0 Bewertungen)

Software utilizing voice biometrics to create solutions for security, either web based or installed, with custom reporting and more.

SPLICE Dialog Suite

SPLICE Dialog Suite

von SPLICE Software

(0 Bewertungen)

Actively engage with your existing customers with personalized messaging software to achieve your business results!

Parlance Operator Assistant

Parlance Operator Assistant

von Parlance

(0 Bewertungen)

Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers.

Arcutel IVR

Arcutel IVR

von Arcutel

(0 Bewertungen)

Providing hosted IVR to businesses of all sizes globally. No investment required. The first month is free.

IVR Edge

IVR Edge

von Teckinfo Solutions

(0 Bewertungen)

The IVREdge is a high performance, robust and scalable product platform

CARES Next Teller IVR

CARES Next Teller IVR

von CenturionCARES

(0 Bewertungen)

Bank-by-phone solution with self-service menu, PIN administration, merchant check verification, and multi rate line for financials.

Mutu Salon Call Manager

Mutu Salon Call Manager

von Mutu UK

(0 Bewertungen)

A Call Management Solution allowing you the piece of mind a call will never be missed again with Mutu's unique Call Manager.

VoiceXML IVR

VoiceXML IVR

von Interactive Powers

(5 Bewertungen)

VoiceXML IVR solution is fully compliant with W3C VoiceXML 2.X specifications and to be integrated with most TTS and ASR speech engines

inConcert Allegro - Voice CC

inConcert Allegro - Voice CC

von inConcert

(3 Bewertungen)

InConcert Allegro - Voice Contact Center is a VoIP software is integrated and automated into the business processes and systems.

OnAvaya

OnAvaya

von Avaya

(3 Bewertungen)

Cloud system for midsized businesses that offers inbound/outbound calling, IVR, and built-in unified communications capabilities.

C-Zentrix Contact Center

C-Zentrix Contact Center

von C-ZENTRIX

(2 Bewertungen)

End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs.

IVR

IVR

von Bhrigus Software

(0 Bewertungen)

Provides speech recognition, self-service solutions, interactive voice response, computer telephony integration, voice-web services.

DC Contact Center

DC Contact Center

von DialConnection

(0 Bewertungen)

Advanced and innovative solutions for inbound/outbound call management.

IVR

IVR

von CTalk

(0 Bewertungen)

We have the tools to develop slick, easy-to-use applications that provide a better service than waiting for a live agent.

YOCC

YOCC

von Bigv.in

(0 Bewertungen)

A phone solution for call centers to set up options for callers out of hours, with options for departments, language, and recordings.

Teledrip

Teledrip

von Teledrip

(0 Bewertungen)

We turn your web leads into inbound calls by following up with prospects through Email, Phone, and SMS.

IVRWherever

IVRWherever

von InteractionsIQ

(0 Bewertungen)

Convert existing IVRs into chatbots available in Skype, Facebook Messenger, Slack, Webchat and others, automatically, same backend.

IVR

IVR

von VoxGen

(0 Bewertungen)

Smart, connected and conversational IVR systems and solutions that are tailored to meet your goals and customer expectations.

Self Service Communications Solutions

Self Service Communications Solutions

von Message Technologies

(0 Bewertungen)

Interactive voice software solutions.

Voximal

Voximal

von Ulex Innovative Systems

(0 Bewertungen)

Software solution that offers speech recognition and synthesis.

Zappix Visual IVR

Zappix Visual IVR

von Zappix

(0 Bewertungen)

App-like platform streamed directly to smartphones during service calls, transforming the user journey.