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von BookingSolutions.in

(0 Bewertungen)
Produktdetails
A cloud based SaaS booking solutions provider offering hotel sales management & inventory management. A cloud based SaaS booking solutions provider offering hotel sales management & inventory management.

von OnPeak

(0 Bewertungen)
Produktdetails
Cloud-based hotel reservation system that assists users with group bookings, guest management and customized reporting. Cloud-based hotel reservation system that assists users with group bookings, guest management and customized reporting.

von Visit Group America

(0 Bewertungen)
Produktdetails
Complete and advanced system for the management of reservations for hotels and hotel chains, with proven revenue generating features and easy integration to your page. Sell packages, extras like sightseeing, transfers, meal plans, spa, gift cards and more. Totally integrated Channel manager to OTA and Facebook. BookVisit web also offers a fully hosted website for your hotel or chain. Our Meetings widget lets hotels and chains sell meeting packages with accommodations. Complete booking and distribution solutions for hotels chains that help sell accommodation packages and additional services.

von Roomito

(0 Bewertungen)
Produktdetails
Roomito is a leading cloud-based software platform for hotels. It helps you take the chaos out of the managing your hotel's sales, distribution, and revenue. Roomito is designed around you and is built for smart hoteliers. It is a highly integrated and economical solution with high scalability and user-friendly interface which makes it suitable for to be used by everyone from hotel chains to modest B&B's. * Channel Manager * Central Reservation System * Booking Engine & Payment Gateway * Website with Hosting * Reports & Analytics

von Fuel Travel

(0 Bewertungen)
Produktdetails
A powerful hotel booking engine that brings control of your occupancy to a custom mobile app that lets you communicate with guests. A powerful hotel booking engine that brings control of your occupancy to a custom mobile app that lets you communicate with guests.

von My Sites

(0 Bewertungen)
Produktdetails
MySites ist ein cloudbasierter Campingplatz, ein Caravanpark-Managementsystem und eine E-Commerce-Plattform. Akzeptiere Buchungen und Zahlungen online rund um die Uhr, unmittelbar von deiner eigenen Website aus. Verwalte deine Buchungen und vieles mehr in dem sicheren Back-Office-System von MySites überall und jederzeit auf allen Geräten. MySites bietet auch intelligente Analysetools, mit denen du deine Buchungen überwachen und dein Geschäft noch weiter steigern kannst. Cloudbasiertes Buchungsmanagementsystem für Campingplätze, Caravanparks, E-Commerce-Plattformen, das Buchungen und Zahlungen rund um die Uhr online akzeptiert.

von AxisRooms

(0 Bewertungen)
Produktdetails
Unified central reservation platform that manages hotel operations with features including dashboard, reservation wizard, & calendar. Unified central reservation platform that manages hotel operations with features including dashboard, reservation wizard, & calendar.

von Busy Rooms

(0 Bewertungen)
Produktdetails
The Busy Rooms CRS is a complete revenue, distribution and marketing solution which optimizes the sale of rooms for the hospitality industry while serving online sales channels with relevant product. Our cloud based CRS is an extremely flexible and feature rich platform which can be customized to your exact needs. The CRS offers a call centre module, finance module, internet booking engine with dynamic packaging of flights and tours, built-in channel management, revenue management and much more. A complete cloud based revenue, distribution and marketing reservation system for hotel groups, independents and vacation rentals.

von Geeks Glob

(0 Bewertungen)
Produktdetails
Provides cloud based booking and reservation system for hotels, resorts, villas, bungalows and apartments. Provides cloud based booking and reservation system for hotels, resorts, villas, bungalows and apartments.

von Fayon

(0 Bewertungen)
Produktdetails
Tiqy Pro is an online booking system that is easy to use, modern and customisable. It is built for tour and activity operators who want to accept reservations and payments in their office, through their agencies, from their website, or from their social media accounts Online booking system that is easy to use for tour and activity operators. Receive bookings from your website, social media and mobile.

von Zenchef

(0 Bewertungen)
Produktdetails
Zenchef is a electronic reservation book (ERB) for restaurants that allows independent restaurants and groups to easily manage all their bookings and customer relationship from one place. An electronic reservation book (ERB) for restaurants which helps them manage all their bookings & customer relationships.

von booknbook

(0 Bewertungen)
Produktdetails
Provides the best technology to restaurateurs for them to better understand and analyse customer's origin and behavior. Provides the best technology to restaurateurs for them to better understand and analyse customer's origin and behavior.

von Ma-No Web Design & Development

(0 Bewertungen)
Produktdetails
Reservation booking engine that is easily implemented through your existing website to sell rooms and manage reservations. Reservation booking engine that is easily implemented through your existing website to sell rooms and manage reservations.

von Solidres

(0 Bewertungen)
Produktdetails
Open source hotel booking solution for Joomla and WordPress that supports businesses of any size. Open source hotel booking solution for Joomla and WordPress that supports businesses of any size.

von Juniper (Cangooroo)

(0 Bewertungen)
Produktdetails
Cangooroo is a simple and affordable solution for Hotels, Hotel Chains, DMCs, Tour Operators and Wholesalers. We offer you a solution that has different modules such as hotels, vacation packages, car rental, destination services and transfers. We provide a Responsive Web design for your B2B and B2C solutions. More than 120 customers from USA, Mexico, Brazil, Uruguay, Argentina and Spain already trust Cangooroo! The Best Booking Engine for small and medium-sized businesses in the Tourism Industry

von CellarPass

(0 Bewertungen)
Produktdetails
Every month, millions of dollars worth of reservations and ticket sales are sold through the CellarPass guest management platform. Join CellarPass to book more tours, tastings and sell more wine. In just a few days, your business will rise to the top by allowing guests to book reservations or buy tickets to your events to qualified guests 24/7. For over 8 years, CellarPass has been the leading reservation platform for wineries, breweries and distilleries in the U.S.

von Flexy

(0 Bewertungen)
Produktdetails
FlexyBeauty is a unique and simple solution for beauty professionals that helps them manage and digitalize their business, so that they can meet the client expectations. Website, online booking, online shop, vouchers, mobile app... The features help businesses increase their revenues by 25% yearly. Unique solution for hairdressers, beauty salons, spas: POS, online booking, online shop

von TRYTN

(0 Bewertungen)
Produktdetails
Web-based reservation system which helps excursion providers with online bookings, reservation management and website optimization. Web-based reservation system which helps excursion providers with online bookings, reservation management and website optimization.

von TableCheck

(0 Bewertungen)
Produktdetails
All-in-one restaurant reservation, management and CRM system. With revolutionary features that reduce no-shows and increase bookings. All-in-one restaurant reservation, management and CRM system. With revolutionary features that reduce no-shows and increase bookings.

von Varitrip

(0 Bewertungen)
Produktdetails
Varitrip helps activity providers and attractions to manage their reservations. Varitrip helps activity providers and attractions to manage their reservations.

von Provoke Technologies

(0 Bewertungen)
Produktdetails
Airline reservation system designed for travel agencies to conduct online business. Airline reservation system designed for travel agencies to conduct online business.

von QNT Simple Booking

(0 Bewertungen)
Produktdetails
A complete suite including booking engine, channel manager XML 2 Ways, Metasearch connection and full PMS intragration. Via Simple Booking Suite you can manage all booking channels: - Direct (Desk, Mobile, Facebook and Metasearch) - Indirect (OTA, GDS, Wholesalers) Via our exclusive technology Dynamic Hotel Ads you can manage feeders on main Advertsing platforms (Google Adwords, Google Display, Facebook Business) to display dynamic contents in your Ads and Remarketing display contents Room booking engine suite that helps hoteliers manage online bookings, provide insights through forecasts/reports, and receive payments

von Serim Software Solutions

(0 Bewertungen)
Produktdetails
E-ticketing and reservation software for public transport businesses that helps channelize marketing and sales processes. E-ticketing and reservation software for public transport businesses that helps channelize marketing and sales processes.

von IBIS Technology

(0 Bewertungen)
Produktdetails
Integrated tourism reservation, admissions, ticketing, and point of sale platform for tourism operators. Integrated tourism reservation, admissions, ticketing, and point of sale platform for tourism operators.

von Shiji Group

(0 Bewertungen)
Produktdetails
Shiji Group provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management solutions, to food and beverage and retail systems, payment gateways, data management, online distribution and more. Shiji Group today consists of 3,000 employees in 70+ subsidiaries and brands, serving over 60,000 hotels, 200,000 restaurants and 400,000 retail outlets. Shiji is a global network of technology platforms and solutions for the hotel, retail, food service, and entertainment industries.

von PC Futures

(0 Bewertungen)
Produktdetails
GDPR compliant table booking system which can be embedded into an existing website with ease. GDPR compliant table booking system which can be embedded into an existing website with ease.

von Seatninja

(0 Bewertungen)
Produktdetails
Seatninja is a restaurant management platform that provides insightful operational and customer data, empowers hosts to manage their front of house more efficiently, and creates better experiences for customers. Enterprise software platform built to power reservations, waitlists, server rotation, and guest experience for full service restaurants

von Donicus

(0 Bewertungen)
Produktdetails
Donicus is the most complete system designed for tourist activities reservations and tour guides management. Donicus provides all the essential tools for your tour and activities business management, and the control of reservations from different suppliers and tour guides on a single platform. Donicus helps you managing your: - Services - Bookings - Assistance - Time Allows businesses to easily manage their travel tour reservations from one central solution.

von Amenitiz

(0 Bewertungen)
Produktdetails
Increase your direct bookings by adopting a fully integrated booking engine designed by our conversion specialists. Increase your direct bookings by adopting a fully integrated booking engine designed by our conversion specialists.

von Planorio

(0 Bewertungen)
Produktdetails
Ecosystem of applications that allow businesses to manage their bookings and customers. Ecosystem of applications that allow businesses to manage their bookings and customers.

von AlleyTrak

(0 Bewertungen)
Produktdetails
Complete lane reservation system designed specifically for bowling alleys. Complete lane reservation system designed specifically for bowling alleys.

von MaxiBooking

(0 Bewertungen)
Produktdetails
MaxiBooking provides software solutions for Airbnb hosts, vacation rental managers, and hotels. Designed with hoteliers for hoteliers, MaxiBooking SMART Service includes a ready-made personal website with booking button, channel manager, interactive calendar, and property management system, all accessible for use within minutes upon simple online registration. Cloud-based platform with channel-manager and booking engine for property management.

von Passepartout

(0 Bewertungen)
Produktdetails
Welcome by Passepartout is a complete and flexible software able to respond to the managerial and control needs of any type of property. Much more than a simple PMS, Welcome allows you to keep under control all hotel operations such as: front office, back office, online reservations, data analysis and revenue management. Interfaceable with all hotel hardware, Welcome becomes the heart of your property. Welcome by Passepartout is a complete and flexible software able to respond to the managerial and control needs of any type of property

von Bukza

(0 Bewertungen)
Produktdetails
Flexible service for receiving and managing online reservations. It's designed to be used for any type of business. Flexible service for receiving and managing online reservations. It's designed to be used for any type of business.

von Onblay

(0 Bewertungen)
Produktdetails
Onblay is a flexible and easy to use booking and business management solution for outdoor tour, activity and rental operators. Manage bookings and run your business from anywhere with the only solution flexible enough to accommodate the unique way you operate. Grow your business while spending more time outdoors and less time at a computer with Onblay. Manage bookings and run your business from anywhere with the only solution flexible enough to accommodate the unique way you operate.

von Bedvine

(0 Bewertungen)
Produktdetails
Sell your hotel rooms directly from your own website, without any commission fees. Sell your hotel rooms directly from your own website, without any commission fees.

von Triptease

(0 Bewertungen)
Produktdetails
Triptease empowers hotels to recapture guest relationships, increase direct bookings, & reduce their reliance on online travel agencies Triptease empowers hotels to recapture guest relationships, increase direct bookings, & reduce their reliance on online travel agencies

von eTermin

(0 Bewertungen)
Produktdetails
eTermin ist das smarte und vielseitige Online Terminmanagement Tool für Ihr Unternehmen. Von der effizienten Online-Terminbuchung, zur Kundenverwaltung bis hin zu zielgruppenbasiertem Marketing ist alles in einem Produkt enthalten. eTermin digitalisiert Ihre Abläufe rund um Ihre Termine, Kunden und Marketing, senkt dabei die Gesamtkosten, erhöht die Produktivität und steigert den Umsatz. Mit eTermin können Sie sich wieder voll auf Ihr Kerngeschäft konzentrieren. eTermin ist die führende Webanwendung zur effizienten Online-Terminbuchung, Kundenverwaltung und für zielgruppenbasiertes Marketing.

von Arctic Reservations

(0 Bewertungen)
Produktdetails
Total reservation and customer management system designed specifically for outdoor adventure companies. Total reservation and customer management system designed specifically for outdoor adventure companies.

von Myobis Booking Systems

(0 Bewertungen)
Produktdetails
Online booking software that makes it easy to sell vouchers and tickets, manage and schedule courses, tours, and activities. Online booking software that makes it easy to sell vouchers and tickets, manage and schedule courses, tours, and activities.

von Brisk Cloudware

(0 Bewertungen)
Produktdetails
Free, Easy-to-use Reservation & Booking Software for Restaurants and Cafes. Accept online bookings for your restaurant with BriskTable Booking System. Effortlessly manage all of your over-the-phone, walk-in and online bookings in one centralized location with our intuitive admin interface. With our free email notifications, your patrons receive instant confirmation of their reservation - as well as reminder emails in the lead up to reduce no-shows. Start accepting online bookings today! Free, Easy-to-use Reservation & Booking Software for Restaurants and Cafes. Start accepting online bookings today.

von CaterBook

(0 Bewertungen)
Produktdetails
Cloud based hotel booking software solution. Caterbook has been an established brand in the UK market for 18 years. The new Version 5 software has been developed in-house from the ground up and offers a range of features not normally available at this price point. All PMS features come as standard, including yield management, derived pricing, corporate invoicing, and reports. Third party links to Online Travel Agents and a range of EPOS vendors make Caterbook the hub of a hotel's operations. Modern property management software including calendar, dashboard, reporting, web booking engine, channel management and EPOS links.

von The Hotels Network

(0 Bewertungen)
Produktdetails
The Hotels Network is an innovative technology company working with over 4,000 hotels worldwide. The company offers clients a hotel tech ecosystem to boost website conversions and ADR. We apply machine learning to understand and influence user behavior, through personalizing the user experience. Our clients see 15-30% uplift in direct sales, from day one. The companys mission is to improve the booking experience and bring transparency back to both clients and hotels. The Hotels Network helps hotels increase their direct bookings and ADR by adding a layer of tools to their website and booking engine.

von TRooTech Business Solutions

(0 Bewertungen)
Produktdetails
TRooReserve is an OpenTable like booking system which helps diners to make reservations amongst all the restaurants listed and also help the restaurant managers to manage their staff accordingly. TrooReserve will be fully customized according to the features you want, your company details and color scheme. Also, TRooReserve can be customized for other service industries too, like Beauty Salon & Spa, Pet Care & Grooming, Clinic & Hospitals. Get a Demo Now! Fully customizable, lists and manage multi restaurants & helps them to manage their table bookings online & for walk-ins.

von Ciaomanager

(0 Bewertungen)
Produktdetails
All-in-one cloud solution to manage hotel reservations and sell rooms online. All-in-one cloud solution to manage hotel reservations and sell rooms online.

von Travelline

(0 Bewertungen)
Produktdetails
The booking engine makes it easy for guests to find a room, choose a rate, and pay for a reservation by themselves. When a booking is complete, they will receive an instant booking confirmation via email and SMS. Booking engine for hotel websites

von Mirai

(0 Bewertungen)
Produktdetails
Mirai is the hoteliers partner in the common objective of maximising the potential of direct sales, commercial independence, reduction of distribution costs and access without intermediaries to the highest number of potential clients, always within the general framework that these actions contribute to increase the hotels profits. We provide technology focused on conversion, design and online marketing, but also the know-how and training to get the most of them We provide technology focused on conversion, design and online marketing, but also the know-how and training to get the most of them

von Recras

(0 Bewertungen)
Produktdetails
The complete administration and booking system for recreation companies. The complete administration and booking system for recreation companies.

von Prodigy Sports

(0 Bewertungen)
Produktdetails
Easily manage your sports facilities with our cloud-based booking management system Easily manage your sports facilities with our cloud-based booking management system

von Booking Experts

(0 Bewertungen)
Produktdetails
This all-in-one reservation tool provides automated communication, statistics, owner portal, billing, task module and planning board. This all-in-one reservation tool provides automated communication, statistics, owner portal, billing, task module and planning board.

von Avirato

(0 Bewertungen)
Produktdetails
Avirato is a reservation management software that includes PMS, POS, revenue management, booking engine and channel management. Avirato is a reservation management software that includes PMS, POS, revenue management, booking engine and channel management.

von e-Novate

(0 Bewertungen)
Produktdetails
OTA Hotel Management, from reservation to room, a complete solution for accommodation providers. OTA Hotel Management is a cloud application that can be loaded onto your website/VPS or hosted with us, providing you with a Property Management System, Channel Manager, Housekeeping, Online Booking Engine and Facebook application for your Facebook Page. OTA Hotel Management comes with a point of sale, housekeeping mobile app and self check in Kiosk tablet app. OTA Hotel Management, from reservation to room, a complete solution for accommodation providers.

von STAYKER

(0 Bewertungen)
Produktdetails
The first SaaS that allows events of all kinds to capture online hotel bookings. No hotel contracts, no rooming lists, no attrition or cancellation worries. Your customers book live hotel inventory and rates competitive with any of the major OTA's. all under your event brand. Full reporting on all bookings, and you own your customer data. Prices start at free - and commissions are shared at 2% on paid plans. To quote our customers 'this is a game changer'. Join the STAYKER revolution. The first SaaS for event hotel bookings! Capture reservations under your brand in minutes and create a commission revenue stream..

von Toreta Asia

(0 Bewertungen)
Produktdetails
Full solution for managing reservations for your restaurant business. Full solution for managing reservations for your restaurant business.

von GloriaFood Tech

(0 Bewertungen)
Produktdetails
Food delivery platform that helps businesses manage online orders, coupons, promotion codes, confirmation messages, and payments. Food delivery platform that helps businesses manage online orders, coupons, promotion codes, confirmation messages, and payments.

von NoShow

(0 Bewertungen)
Produktdetails
Intuitive and efficient booking software in saas mode. Intuitive and efficient booking software in saas mode.

von Negys

(0 Bewertungen)
Produktdetails
Online booking, reservation, and management software for outdoor holiday providers. Online booking, reservation, and management software for outdoor holiday providers.

von Ezchechkinn

(0 Bewertungen)
Produktdetails
Hotel reservation and management system that works for all types of hotels, motels, hostels, B&B, lodges & guesthouses. Hotel reservation and management system that works for all types of hotels, motels, hostels, B&B, lodges & guesthouses.

von TheBuking

(0 Bewertungen)
Produktdetails
System that manages your reservations, promotions, packages, affiliate, membership, support digital marketing activities. System that manages your reservations, promotions, packages, affiliate, membership, support digital marketing activities.

von caesar data & software

(0 Bewertungen)
Produktdetails
Lassen Sie Ihre Gäste direkt auf Ihrer Website buchen und sparen Sie sich damit die hohen Provisionen der Buchungsportale. Mit unserem Online-Buchungssystem ist das gar kein Problem – schnelle Einrichtung, kostengünstig und vor allem provisionsfrei! Die Vorteile der Direktbuchbarkeit: - Keine Provisionen, fester Monatsbeitrag - Responsiv & intuitiv - Leichte Datenpflege mit dem Selbstverwaltungsprogramm - Keine Schulungen oder Vorkenntnisse nötig - Anpassbar an Ihre Corporate Identity Direktbuchbarkeit/Online-Buchungssystem auf der eigenen Homepage: schnelle Einrichtung, kostengünstig und vor allem provisionsfrei!

von Reservatrix

(0 Bewertungen)
Produktdetails
Reservatrix is a cloud-based software for tours, activities and excursions. It comes with sales reports and overbooking management. Reservatrix is a cloud-based software for tours, activities and excursions. It comes with sales reports and overbooking management.

von SmartHotelier

(0 Bewertungen)
Produktdetails
SmartHotelier is a reservations tool for Mexican hotels that works on any device. Plans can include channel management, chat & website. SmartHotelier is a reservations tool for Mexican hotels that works on any device. Plans can include channel management, chat & website.

von Manet Mobile Solutions

(0 Bewertungen)
Produktdetails
Manet is an integrated solution composed by a SaaS platform for travel players and a fully customized device for travelers (EUs). SaaS platform provides tools for communicating with EUs, collecting statistical data about their preferences and behaviour, promoting and selling extra services and monitoring web reputation. Device is a Samsung smartphone that works as a traveler assistant providing free and unlimited worldwide calls and 4G internet, tourist content, extra services booking. Manet is an integrated solution composed by a CRM platform for travel players and a fully customized device for travelers (EUs).

Reservierungssoftware: Kaufleitfaden

Was ist Reservierungssoftware?

Reservierungssoftware bietet Tools und Funktionalitäten, die Unternehmen im Gastgewerbe helfen, ihre Buchungsprozesse zu optimieren und Reservierungsanfragen zu verwalten. Sie bietet Funktionen wie Buchungen (Zimmer, Tische, Fahrzeuge usw.), Zahlungsabwicklung, Verfügbarkeitsüberprüfung und Kalendermanagement. Die Software hat einen breiten Anwendungsbereich in den Branchen Gastgewerbe, Immobilien und Vermietung.

Reservierungssoftware ist mit Terminplanungs- , Hotel- und Registrierungssoftware verwandt.

Vorteile einer Reservierungssoftware

Als Besitzer/Manager eines Reservierungsunternehmens kannst du mit der Reservierungssoftware ein einwandfreies, nutzerfreundliches Buchungssystem einrichten. Einige der Hauptvorteile der Implementierung einer Reservierungssoftware sind:

  • Verfügbarkeit für Buchungen/Reservierungen rund um die Uhr: Mit einem gut implementierten Reservierungssystem kann dein Unternehmen die ganze Woche rund um die Uhr Buchungen entgegennehmen. Kunden können auf dein Online-Portal zugreifen oder Partner-Buchungsplattformen benutzen, um Reservierungen jederzeit und von überall vorzunehmen.
  • Vermeidung von Buchungsfehlern: Einer der Hauptvorteile einer Reservierungssoftware ist die Vermeidung von falschen Reservierungen oder Doppelbuchungen. Mit einem zentralisierten Reservierungssystem hat jeder Zugang zu den aktuellsten Informationen bezüglich Zimmerverfügbarkeit oder Vermietungen.
  • Automatisierung von Buchungsprozessen: Reservierungssoftware automatisiert den gesamten Buchungszyklus, von Buchungsanfragen bis hin zu Zahlungen. Hotelbesitzer/-manager können verschiedene Vorgänge im Reservierungsprozess optimieren, wie die Handhabung von Kundenanfragen, die Annahme von Zahlungen und die Verwaltung von Kalendern. Mit einem regelbasierten System können Anwender automatisierte Arbeitsabläufe einrichten, die es beispielsweise ermöglichen, dass Gäste automatisch Buchungsbestätigungen über eine Text- oder E-Mail-Nachricht erhalten, sobald die Zahlung empfangen wird.

Typische Funktionen einer Reservierungssoftware

  • Onlinebuchung: Akzeptieren von Buchungsanfragen online und ihr Verarbeiten basierend auf Verfügbarkeit.
  • Zahlungsabwicklung: Akzeptieren und Verarbeiten von Zahlungen und Teilen von Belegen mit Kunden.
  • Gruppenreservierungen: Treffen von Vorkehrungen für Gruppen, die Reservierungen zur gleichen Zeit anfordern.
  • Buchungsnotizen: Erfassen von Kundenanforderungen während des Reservierungsprozesses und Teilen dieser Notizen mit dem Personal.
  • Kundensupport: Bereitstellen eines Kundensupports via Telefon, Live-Chat oder E-Mail.

Tipps für den Kauf von Reservierungssoftware

  • Finde heraus, was du brauchst: Anbieter von Reservierungssoftware bieten ein breites Spektrum von Grund- und Premium-Funktionen an. Deine Funktionsanforderungen hängen von der Größe und Art deines Unternehmens ab. Grundfunktionen wie Echtzeit-Buchung mit Zahlungsunterstützung sind meistens standardmäßig enthalten, während Premium-Funktionen wie integrierte Marketingautomatisierung, Zahlungsgateways für mehrere Währungen und Integration in bestehende Anwendungen eventuell nicht nötig sind. Erstelle eine Liste von notwendigen und wünschenswerten Funktionen, bevor du damit beginnst, Anbieter in die engere Wahl zu ziehen.
  • Integration in bestehende Systeme: Reservierungssoftware ist möglicherweise nicht das erste oder einzige Tool, das du benutzt; es ist also wichtig, dass es sich in deine bestehenden Technologietools integrieren lässt. Bestätige vor dem Kauf, dass die Reservierungssoftware, die du auswählst, sich zum Beispiel in deine Kassensysteme , Datenbank Software und Compliance-Software vollständig integrieren lässt.
  • Kaufe Reservierungssoftware oder entwickle deine eigene: Die Entscheidung, eine Drittanbieter-Software zu wählen oder ein System unternehmensintern zu entwickeln, hängt von den Komplexitäten deines Reservierungs-/Buchungsprozesses und der gewünschten Anpassungsfähigkeit ab. Unternehmensintern entwickelte Software kann mit deiner existierenden Nutzeroberfläche und den Funktionalitätsanforderungen abgestimmt werden, erfordert aber viel Zeit und Geld. Dagegen kann Drittanbieter-Reservierungssoftware (insbesondere über die Cloud bereitgestellte Systeme) innerhalb weniger Stunden zu einem vernünftigen Preis implementiert werden, bietet aber möglicherweise weniger Anpassungsfähigkeit.
  • Chatbots verwandeln den Buchungsprozess: Chatbots (KI-gestützte dialogorientierte Nutzeroberflächen) verwandeln die Art und Weise, wie Buchungsanfragen empfangen und beantwortet werden. Chatbots können den Bedarf an Personal ersetzen oder beträchtlich reduzieren, um Kundenanfragen zu handhaben, und können sich ohne menschliches Eingreifen um Angelegenheiten kümmern. Laut Humley würden mehr als zwei Drittel der Amerikaner Chatbots benutzen, um ihr Online-Reiseerlebnis zu verbessern.
  • Prädiktive Intelligenz wird helfen, die Gästeerfahrung zu verbessern: Reservierungssoftware umfasst Tools, die eine Vielzahl von Kundendetails erfassen. Laut Zebra Technologies suchen 49 % von Hotel- und Resortbesitzern nach Möglichkeiten, Gästedaten in geschäftsrelevante Erkenntnisse zu verwandeln, die die Aufenthaltserfahrung von Gästen und die Kundenloyalität verbessern können. Die meisten Anbieter von Reservierungssoftware haben damit begonnen (oder beginnen damit), mit ihren Lösungen prädiktive Analysefunktionen anzubieten.