---
description: Detaillierte Informationen über ProProfs Help Desk zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ProProfs Help Desk Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Help-Desk-Software](/directory/30008/help-desk/software) > [ProProfs Help Desk](/software/200141/proprofs-help-desk) > [Alternativen zu ProProfs Help Desk](https://www.capterra.com.de/alternatives/200141/proprofs-help-desk)

# ProProfs Help Desk Alternativen & Ähnliche Produkte

Canonical: https://www.capterra.com.de/alternatives/200141/proprofs-help-desk

> Entdecke die Top-Alternativen zu ProProfs Help Desk. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Desk ist eine neue Service-Management-Software, die IT- und Business-Teams tatsächlich gerne benutzen.
   - [Profil anzeigen](https://www.capterra.com.de/software/138769/jira-service-management)
   - [Vergleich mit ProProfs Help Desk](https://www.capterra.com.de/compare/138769/200141/jira-service-management/vs/proprofs-help-desk)
2. **Freshservice** — 4.5/5 (685 reviews) — Online-ITSM-Service-Desk mit Vorfalls-, Problem-, Änderungs-, Freigabe- und Asset-Management mit leistungsstarkem Ticketing und Automatisierung
   - [Profil anzeigen](https://www.capterra.com.de/software/132997/freshservice)
   - [Vergleich mit ProProfs Help Desk](https://www.capterra.com.de/compare/132997/200141/freshservice/vs/proprofs-help-desk)
3. **Freshdesk** — 4.5/5 (3409 reviews) — Freshdesk ist eine nutzerfreundliche Kundendienstsoftware, die über 40.000 Unternehmen dabei unterstützt, herausragende Kundenerlebnisse zu schaffen.
   - [Profil anzeigen](https://www.capterra.com.de/software/124981/freshdesk)
   - [Vergleich mit ProProfs Help Desk](https://www.capterra.com.de/compare/124981/200141/freshdesk/vs/proprofs-help-desk)
4. **Zoho Desk** — 4.5/5 (2211 reviews) — Setze den Kundendienst in den Mittelpunkt deines Unternehmens. Mache Agenten produktiver, Manager wirkungsstärker und gib Kunden mehr Entscheidungsbefugnis.
   - [Profil anzeigen](https://www.capterra.com.de/software/169505/zoho-desk)
   - [Vergleich mit ProProfs Help Desk](https://www.capterra.com.de/compare/169505/200141/zoho-desk/vs/proprofs-help-desk)
5. **LiveAgent** — 4.7/5 (1754 reviews) — Großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software. Gewinne mehr Kunden durch exzellenten Kundenservice mit LiveAgent.
   - [Profil anzeigen](https://www.capterra.com.de/software/102188/liveagent)
   - [Vergleich mit ProProfs Help Desk](https://www.capterra.com.de/compare/102188/200141/liveagent/vs/proprofs-help-desk)
6. **Jira** — 4.4/5 (15314 reviews) — Mit mehr als 15 Jahren Erfahrung im agilen Bereich bietet Jira Teams die passenden Tools und Best Practices, um einen soliden Grundstein für Wachstum zu legen.
   - [Profil anzeigen](https://www.capterra.com.de/software/19319/jira)
   - [Vergleich mit ProProfs Help Desk](https://www.capterra.com.de/compare/19319/200141/jira/vs/proprofs-help-desk)
7. **GitHub** — 4.8/5 (6155 reviews) — Mit GitHub können Entwicklungsteams kollaborieren und Code innerhalb einer DevOps-Pipeline und integrierter Codesicherheit überprüfen und verwalten.
   - [Profil anzeigen](https://www.capterra.com.de/software/129067/github)
   - [Vergleich mit ProProfs Help Desk](https://www.capterra.com.de/compare/129067/200141/github/vs/proprofs-help-desk)
8. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.
   - [Profil anzeigen](https://www.capterra.com.de/software/164283/zendesk)
   - [Vergleich mit ProProfs Help Desk](https://www.capterra.com.de/compare/164283/200141/zendesk/vs/proprofs-help-desk)
9. **Milvus** — 4.8/5 (298 reviews) — Intelligentes Managementsystem.
   - [Profil anzeigen](https://www.capterra.com.de/software/202528/milvus)
   - [Vergleich mit ProProfs Help Desk](https://www.capterra.com.de/compare/200141/202528/proprofs-help-desk/vs/milvus)
10. **BOSSDesk** — 4.6/5 (139 reviews) — Die BOSS Solutions Suite ist eine vollständig integrierte ITSM-Lösung, die sowohl in der Cloud als auch On-Premise verfügbar ist.
    - [Profil anzeigen](https://www.capterra.com.de/software/144825/boss-solutions)
    - [Vergleich mit ProProfs Help Desk](https://www.capterra.com.de/compare/144825/200141/boss-solutions/vs/proprofs-help-desk)
11. **Issuetrak** — 4.6/5 (205 reviews) — Mit Issuetrak kannst du Tickets und Anfragen von Anfang bis Ende verwalten. Flexibel, anpassbar und einfach zu bedienen. In der Cloud oder vor Ort.
    - [Profil anzeigen](https://www.capterra.com.de/software/16499/issuetrak)
    - [Vergleich mit ProProfs Help Desk](https://www.capterra.com.de/compare/16499/200141/issuetrak/vs/proprofs-help-desk)
12. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk ist ein Online-Ticketingsystem, das entwickelt wurde, um die Arbeit deines Teams zu vereinfachen. Biete hervorragende Kundenbetreuung. Mühelos.
    - [Profil anzeigen](https://www.capterra.com.de/software/185973/helpdesk)
    - [Vergleich mit ProProfs Help Desk](https://www.capterra.com.de/compare/185973/200141/helpdesk/vs/proprofs-help-desk)
13. **SysAid** — 4.5/5 (511 reviews) — SysAid: Next-Gen-KI-ITSM-Tool zur Steigerung der Produktivität durch intuitives, dialogorientiertes Service-Management
    - [Profil anzeigen](https://www.capterra.com.de/software/107225/sysaid)
    - [Vergleich mit ProProfs Help Desk](https://www.capterra.com.de/compare/107225/200141/sysaid/vs/proprofs-help-desk)
14. **TeamSupport** — 4.5/5 (848 reviews) — Für Business-to-Business-Kundenbetreuung entwickelte Helpdesk-Software. Reduziere die Kosten und verbessere gleichzeitig die Kundenzufriedenheit.
    - [Profil anzeigen](https://www.capterra.com.de/software/87908/teamsupport)
    - [Vergleich mit ProProfs Help Desk](https://www.capterra.com.de/compare/87908/200141/teamsupport/vs/proprofs-help-desk)
15. **TOPdesk** — 4.4/5 (110 reviews) — Servicemanagement-Lösung, die ein sofort einsatzbereites ITSM-Tool mit hauseigenen Experten kombiniert – here to make service happen since 1993.
    - [Profil anzeigen](https://www.capterra.com.de/software/127562/topdesk)
    - [Vergleich mit ProProfs Help Desk](https://www.capterra.com.de/compare/127562/200141/topdesk/vs/proprofs-help-desk)

## Ähnliche Kategorien

- [Help-Desk-Software](https://www.capterra.com.de/directory/30008/help-desk/software)
- [Kundenservice Software](https://www.capterra.com.de/directory/22/customer-service/software)
- [ITSM Tools](https://www.capterra.com.de/directory/30676/itsm/software)
- [Service Desk Software](https://www.capterra.com.de/directory/31027/service-desk/software)
- [Issue Tracking Software](https://www.capterra.com.de/directory/30675/issue-tracking/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/alternatives/200141/proprofs-help-desk)
- [Produktprofil anzeigen](https://www.capterra.com.de/software/200141/proprofs-help-desk)

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