---
description: Detaillierte Informationen über Certainly zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Certainly Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [Certainly](/software/183590/certainly) > [Alternativen zu Certainly](https://www.capterra.com.de/alternatives/183590/certainly)

# Certainly Alternativen & Ähnliche Produkte

Canonical: https://www.capterra.com.de/alternatives/183590/certainly

> Entdecke die Top-Alternativen zu Certainly. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **Tidio** — 4.7/5 (590 reviews) — Tidio ist eine All-in-One-Kundenservice-Plattform, die es Ihnen ermöglicht, zeitnahen Support zu leisten und mit Live-Chat, Automatisierung und KI Umsätze zu generieren.
   - [Profil anzeigen](https://www.capterra.com.de/software/144040/tidio-chat)
   - [Vergleich mit Certainly](https://www.capterra.com.de/compare/144040/183590/tidio-chat/vs/certainly)
2. **Genesys Cloud CX** — 4.3/5 (269 reviews) — PureCloud macht Kundenbeziehungen einfach. Wir verbinden Telefon, E-Mail und Chat durch ein einziges Tool für eine bessere Kundenbindung.
   - [Profil anzeigen](https://www.capterra.com.de/software/21409/genesys-cloud)
   - [Vergleich mit Certainly](https://www.capterra.com.de/compare/21409/183590/genesys-cloud/vs/certainly)
3. **Ada** — 4.7/5 (15 reviews) — Automatisiere bis zu 70 % deines Kundendienstes in weniger als einem Monat, um Kundenzufriedenheit und Kosteneinsparungen von 30 % zu erzielen.
   - [Profil anzeigen](https://www.capterra.com.de/software/164470/ada-support)
   - [Vergleich mit Certainly](https://www.capterra.com.de/compare/164470/183590/ada-support/vs/certainly)
4. **Cognigy.AI** — 4.8/5 (23 reviews) — Cognigy, Marktführer für Conversational AI, bietet Unternehmen eine KI-Lösung für exzellenten Kundenservice ohne Wartezeiten.
   - [Profil anzeigen](https://www.capterra.com.de/software/176610/cognigy-ai)
   - [Vergleich mit Certainly](https://www.capterra.com.de/compare/176610/183590/cognigy-ai/vs/certainly)
5. **ViaSay** — 5.0/5 (3 reviews) — ViaSay macht Kundeninteraktionen durch dialogorientierte Automatisierung einfach und effizient.
   - [Profil anzeigen](https://www.capterra.com.de/software/200044/ViaSay)
   - [Vergleich mit Certainly](https://www.capterra.com.de/compare/183590/200044/certainly/vs/ViaSay)
6. **Quidget** — 4.8/5 (4 reviews) — Quidget ist eine Plattform, mit der Nutzer problemlos nutzerdefinierte Chatbots oder KI-Assistenten ohne Programmieren erstellen können.
   - [Profil anzeigen](https://www.capterra.com.de/software/1067160/Quidget)
   - [Vergleich mit Certainly](https://www.capterra.com.de/compare/183590/1067160/certainly/vs/Quidget)
7. **LivePerson** — 4.3/5 (41 reviews) — LivePerson ist führend im Bereich Live-Chat- und Messaging-Lösungen, die den Umsatz steigern und die Kund\*innenbetreuung verbessern.
   - [Profil anzeigen](https://www.capterra.com.de/software/133021/conversational-cloud)
   - [Vergleich mit Certainly](https://www.capterra.com.de/compare/133021/183590/conversational-cloud/vs/certainly)
8. **INSIDE** — 4.6/5 (41 reviews) — INSIDE von Powerfronts ist eine Omni-Channel-Kundendienstsoftware, die persönliche Erlebnisse nahtlos online repliziert.
   - [Profil anzeigen](https://www.capterra.com.de/software/148963/inside)
   - [Vergleich mit Certainly](https://www.capterra.com.de/compare/148963/183590/inside/vs/certainly)
9. **Enterprise Bot** — 4.5/5 (10 reviews) — Unternehmen erhalten kostengünstige dialogorientierte KI-Lösungen für Chat, E-Mail und Sprache zur Transformation der Interaktion mit ihren Kunden.
   - [Profil anzeigen](https://www.capterra.com.de/software/188017/chatbot2go)
   - [Vergleich mit Certainly](https://www.capterra.com.de/compare/183590/188017/certainly/vs/chatbot2go)
10. **LoyJoy** — 4.9/5 (12 reviews) — AI Agents, die Kundenanliegen per Chat und Telefon fallabschließend lösen. No-Code für Fachabteilungen, EU-gehostet und DSGVO-konform.
    - [Profil anzeigen](https://www.capterra.com.de/software/1026654/loyjoy)
    - [Vergleich mit Certainly](https://www.capterra.com.de/compare/183590/1026654/certainly/vs/loyjoy)
11. **LiveAgent** — 4.7/5 (1789 reviews) — Großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software. Gewinne mehr Kunden durch exzellenten Kundenservice mit LiveAgent.
    - [Profil anzeigen](https://www.capterra.com.de/software/102188/liveagent)
    - [Vergleich mit Certainly](https://www.capterra.com.de/compare/102188/183590/liveagent/vs/certainly)
12. **Birdeye** — 4.7/5 (707 reviews) — Eine umfassende Kundenerfahrungsplattform, um durch Bewertungen gefunden zu werden, via Textnachrichten ausgewählt zu werden und das beste Unternehmen zu sein.
    - [Profil anzeigen](https://www.capterra.com.de/software/152997/birdeye)
    - [Vergleich mit Certainly](https://www.capterra.com.de/compare/152997/183590/birdeye/vs/certainly)

## Ähnliche Kategorien

- [AI Agents for Customer Support](https://www.capterra.com.de/directory/34696/ai-agents-for-customer-support/software)
- [Virtuelle Assistenten Software](https://www.capterra.com.de/directory/33535/virtual-assistant/software)
- [Help-Desk-Software](https://www.capterra.com.de/directory/30008/help-desk/software)
- [Kundenservice Software](https://www.capterra.com.de/directory/22/customer-service/software)
- [Live-Chat Software](https://www.capterra.com.de/directory/30797/live-chat/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/alternatives/183590/certainly)
- [Produktprofil anzeigen](https://www.capterra.com.de/software/183590/certainly)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/alternatives/183590/certainly> |
| de-AT | <https://www.capterra.at/alternatives/183590/certainly> |
| de-CH | <https://www.capterra.ch/alternatives/183590/certainly> |
| en | <https://www.capterra.com/p/183590/Certainly/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/183590/certainly> |
| en-AU | <https://www.capterra.com.au/alternatives/183590/certainly> |
| en-CA | <https://www.capterra.ca/alternatives/183590/certainly> |
| en-GB | <https://www.capterra.co.uk/alternatives/183590/certainly> |
| en-IE | <https://www.capterra.ie/alternatives/183590/certainly> |
| en-IL | <https://www.capterra.co.il/alternatives/183590/certainly> |
| en-IN | <https://www.capterra.in/alternatives/183590/certainly> |
| en-NZ | <https://www.capterra.co.nz/alternatives/183590/certainly> |
| en-SG | <https://www.capterra.com.sg/alternatives/183590/certainly> |
| en-ZA | <https://www.capterra.co.za/alternatives/183590/certainly> |
| fr | <https://www.capterra.fr/alternatives/183590/certainly> |
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| nl-BE | <https://www.capterra.be/alternatives/183590/certainly> |
| sv | <https://www.capterra.se/alternatives/183590/certainly> |

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