---
description: Detaillierte Informationen über BMC Helix ITSM zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BMC Helix ITSM Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [ITSM Tools](/directory/30676/itsm/software) > [BMC Helix ITSM](/software/164195/remedy-it-service-management) > [Alternativen zu BMC Helix ITSM](https://www.capterra.com.de/alternatives/164195/remedy-it-service-management)

# BMC Helix ITSM Alternativen & Ähnliche Produkte

Canonical: https://www.capterra.com.de/alternatives/164195/remedy-it-service-management

> Entdecke die Top-Alternativen zu BMC Helix ITSM. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

-----

## Top-Alternativen

1. **Freshservice** — 4.6/5 (803 reviews) — Modernisiere den Support mit Freshservice, einer KI-nativen ITSM-Plattform, die Tickets umleitet, Lösungen beschleunigt und die IT vereinfacht.
   - [Profil anzeigen](https://www.capterra.com.de/software/132997/freshservice)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/132997/164195/freshservice/vs/remedy-it-service-management)
2. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Nutze die Effizienz, außergewöhnliche Erlebnisse und den branchenführenden ROI deiner ITSM-Prozesse.
   - [Profil anzeigen](https://www.capterra.com.de/software/179501/manageengine-service-desk-plus)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/164195/179501/remedy-it-service-management/vs/manageengine-service-desk-plus)
3. **Iru** — 4.9/5 (496 reviews) — Apple-Gerätemanagement der nächsten Generation für macOS, iOS, iPadOS und tvOS.
   - [Profil anzeigen](https://www.capterra.com.de/software/181954/Iru)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/164195/181954/remedy-it-service-management/vs/Iru)
4. **ITM IT Asset Management** — 5.0/5 (42 reviews) — Webbasierte Asset-Management-Software, mit der du Assets in deinem Netzwerk überwachen und verwalten kannst.
   - [Profil anzeigen](https://www.capterra.com.de/software/148102/asset-management)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/148102/164195/asset-management/vs/remedy-it-service-management)
5. **PDQ Deploy & Inventory** — 4.8/5 (341 reviews) — Self-hosted, agentless Windows patch management \& device inventory for on-prem/VPN environments. Per-admin license, unlimited devices.
   - [Profil anzeigen](https://www.capterra.com.de/software/174535/pdq-deploy)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/164195/174535/remedy-it-service-management/vs/pdq-deploy)
6. **Wasp Asset** — 4.5/5 (376 reviews) — Damit hast du die Kontrolle über deine Asset-Tracking-Anforderungen. Anlagegüter, IT-Bestandsverfolgung, Werkzeugverfolgung und mehr.
   - [Profil anzeigen](https://www.capterra.com.de/software/80853/assetcloud)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/80853/164195/assetcloud/vs/remedy-it-service-management)
7. **N-central** — 4.2/5 (253 reviews) — Die Fernüberwachungs- und Verwaltungsplattform N-able® N-central® ist darauf ausgelegt, die Verwaltung komplexer IT-Netzwerke zu vereinfachen.
   - [Profil anzeigen](https://www.capterra.com.de/software/13803/n-central)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/13803/164195/n-central/vs/remedy-it-service-management)
8. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Fernüberwachungs-Management (Remote Monitoring Management – RMM), professionelle Service-Automatisierung (PSA) und Fernzugriff – IT-Glück an einem Ort.
   - [Profil anzeigen](https://www.capterra.com.de/software/144309/atera)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/144309/164195/atera/vs/remedy-it-service-management)
9. **IT Glue** — 4.6/5 (342 reviews) — IT Glue ist eine preisgekrönte Dokumentationsplattform, die IT-Anbietern hilft, den Zeitaufwand bei der Suche nach Informationen drastisch zu reduzieren.
   - [Profil anzeigen](https://www.capterra.com.de/software/170401/itglue)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/164195/170401/remedy-it-service-management/vs/itglue)
10. **TeamDynamix** — 4.4/5 (170 reviews) — TeamDynamix ist eine No-Code-ITSM-Lösung, die integriertes Projektportfoliomanagement mit unternehmensweiter Integration und Automatisierung bietet.
    - [Profil anzeigen](https://www.capterra.com.de/software/121317/teamdynamix)
    - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/121317/164195/teamdynamix/vs/remedy-it-service-management)
11. **SysAid** — 4.5/5 (523 reviews) — SysAid ist das Next-Gen ITSM für gesteigerte Produktivität durch intuitives, dialogorientiertes Service-Management.
    - [Profil anzeigen](https://www.capterra.com.de/software/107225/sysaid)
    - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/107225/164195/sysaid/vs/remedy-it-service-management)
12. **ServiceNow** — 4.5/5 (361 reviews) — Stelle Dienste bereit, die deine Nutzer in Erstaunen versetzen, die Produktivität steigern und zu neuen Erkenntnissen führen, indem du dich auf ein innovatives ITSM konsolidierst.
    - [Profil anzeigen](https://www.capterra.com.de/software/152871/servicenow)
    - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/152871/164195/servicenow/vs/remedy-it-service-management)
13. **EZO EAM** — 4.6/5 (1546 reviews) — Das Servicemanagement erfordert umfassende Assettransparenz. Optimiere den Betrieb mit der Ressourcennachverfolgung, der Tausende von Unternehmen vertrauen.
    - [Profil anzeigen](https://www.capterra.com.de/software/124047/ezofficeinventory)
    - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/124047/164195/ezofficeinventory/vs/remedy-it-service-management)
14. **NinjaOne** — 4.7/5 (298 reviews) — NinjaOne ist eine nutzerfreundliche und umfassende Lösung zur IT-Serviceverwaltung und -überwachung aus der Ferne, die von IT-Fachleuten geschätzt wird.
    - [Profil anzeigen](https://www.capterra.com.de/software/165889/ninjaone)
    - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/164195/165889/remedy-it-service-management/vs/ninjaone)
15. **BlueTally** — 4.6/5 (80 reviews) — Behalte die Kontrolle über deine Assets und verabschiede dich von Tabellenkalkulationen. Kostenlos für bis zu 50 Assets. Teste die Demo sofort selbst.
    - [Profil anzeigen](https://www.capterra.com.de/software/1022846/bluetally)
    - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/164195/1022846/remedy-it-service-management/vs/bluetally)

## Ähnliche Kategorien

- [ITSM Tools](https://www.capterra.com.de/directory/30676/itsm/software)
- [IT-Service-Software](https://www.capterra.com.de/directory/30672/it-service/software)
- [IT Asset Management Software](https://www.capterra.com.de/directory/30077/it-asset-management/software)
- [IT Ticketsysteme](https://www.capterra.com.de/directory/32623/it-ticketing-systems-software/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/alternatives/164195/remedy-it-service-management)
- [Produktprofil anzeigen](https://www.capterra.com.de/software/164195/remedy-it-service-management)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/alternatives/164195/remedy-it-service-management> |
| de-AT | <https://www.capterra.at/alternatives/164195/remedy-it-service-management> |
| de-CH | <https://www.capterra.ch/alternatives/164195/remedy-it-service-management> |
| en | <https://www.capterra.com/p/164195/Remedy-IT-Service-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/164195/remedy-it-service-management> |
| en-AU | <https://www.capterra.com.au/alternatives/164195/remedy-it-service-management> |
| en-CA | <https://www.capterra.ca/alternatives/164195/remedy-it-service-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/164195/remedy-it-service-management> |
| en-IE | <https://www.capterra.ie/alternatives/164195/remedy-it-service-management> |
| en-IL | <https://www.capterra.co.il/alternatives/164195/remedy-it-service-management> |
| en-IN | <https://www.capterra.in/alternatives/164195/remedy-it-service-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/164195/remedy-it-service-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/164195/remedy-it-service-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/164195/remedy-it-service-management> |
| es | <https://www.capterra.es/alternatives/164195/remedy-it-service-management> |
| es-AR | <https://www.capterra.com.ar/alternatives/164195/remedy-it-service-management> |
| es-CL | <https://www.capterra.cl/alternatives/164195/remedy-it-service-management> |
| es-CO | <https://www.capterra.co/alternatives/164195/remedy-it-service-management> |
| es-CR | <https://www.capterra.co.cr/alternatives/164195/remedy-it-service-management> |
| es-DO | <https://www.capterra.do/alternatives/164195/remedy-it-service-management> |
| es-EC | <https://www.capterra.ec/alternatives/164195/remedy-it-service-management> |
| es-MX | <https://www.capterra.mx/alternatives/164195/remedy-it-service-management> |
| es-PA | <https://www.capterra.com.pa/alternatives/164195/remedy-it-service-management> |
| es-PE | <https://www.capterra.pe/alternatives/164195/remedy-it-service-management> |
| fr | <https://www.capterra.fr/alternatives/164195/remedy-it-service-management> |
| fr-BE | <https://fr.capterra.be/alternatives/164195/remedy-it-service-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/164195/remedy-it-service-management> |
| fr-LU | <https://www.capterra.lu/alternatives/164195/remedy-it-service-management> |
| it | <https://www.capterra.it/alternatives/164195/remedy-it-service-management> |
| nl | <https://www.capterra.nl/alternatives/164195/remedy-it-service-management> |
| nl-BE | <https://www.capterra.be/alternatives/164195/remedy-it-service-management> |
| pt | <https://www.capterra.com.br/alternatives/164195/remedy-it-service-management> |
| pt-PT | <https://www.capterra.pt/alternatives/164195/remedy-it-service-management> |

-----

## Strukturierte Daten

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"BMC Helix ITSM","description":"Finde die besten BMC Helix ITSM Alternativen im Überblick: Die Top Tools im Vergleich mit Preisen, Funktionen, Nutzerbewertungen und übersichtlichen Infos zu Testversionen, Kundensupport, Konkurrenten & ähnliche Tools.","url":"https://www.capterra.com.de/alternatives/164195/remedy-it-service-management","about":{"@id":"https://www.capterra.com.de/alternatives/164195/remedy-it-service-management#software"},"breadcrumb":{"@id":"https://www.capterra.com.de/alternatives/164195/remedy-it-service-management#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.de/alternatives/164195/remedy-it-service-management#webpage","isPartOf":{"@id":"https://www.capterra.com.de/#website"},"mainEntity":{"@id":"https://www.capterra.com.de/alternatives/164195/remedy-it-service-management#software"},"inLanguage":"de","publisher":{"@id":"https://www.capterra.com.de/#organization"}},{"name":"BMC Helix ITSM","url":"https://www.capterra.com.de/software/164195/remedy-it-service-management","@type":"SoftwareApplication","@id":"https://www.capterra.com.de/software/164195/remedy-it-service-management#software","publisher":{"@id":"https://www.capterra.com.de/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":116,"ratingValue":4.1}},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.de/alternatives/164195/remedy-it-service-management#breadcrumblist","itemListElement":[{"name":"Startseite","position":1,"item":"/","@type":"ListItem"},{"name":"ITSM Tools","position":2,"item":"/directory/30676/itsm/software","@type":"ListItem"},{"name":"BMC Helix ITSM","position":3,"item":"/software/164195/remedy-it-service-management","@type":"ListItem"},{"name":"Alternativen zu BMC Helix ITSM","position":4,"item":"https://www.capterra.com.de/alternatives/164195/remedy-it-service-management","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Die 15 besten BMC Helix ITSM Alternativen - Capterra Deutschland 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.capterra.com.de/alternatives/164195/remedy-it-service-management#itemlist","itemListElement":[{"name":"Freshservice","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.com.de/software/132997/freshservice","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.capterra.com.de/software/179501/manageengine-service-desk-plus","@type":"ListItem"},{"name":"Iru","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fbc7072f-654f-49f7-9fc8-6ae0b6bb3b84.png","url":"https://www.capterra.com.de/software/181954/Iru","@type":"ListItem"},{"name":"ITM IT Asset Management","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7b0dc51a-d6a7-45a6-a98a-f724aafe6e01.png","url":"https://www.capterra.com.de/software/148102/asset-management","@type":"ListItem"},{"name":"PDQ Deploy & Inventory","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d2445d74-9ebb-45fe-b65b-a053ed4172e5.png","url":"https://www.capterra.com.de/software/174535/pdq-deploy","@type":"ListItem"},{"name":"Wasp Asset","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e13f92fd-741d-4cd7-b070-e8a0d3e26fda.jpeg","url":"https://www.capterra.com.de/software/80853/assetcloud","@type":"ListItem"},{"name":"N-central","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b770e219-49a7-4970-b909-ca635f1315da.png","url":"https://www.capterra.com.de/software/13803/n-central","@type":"ListItem"},{"name":"Remote Monitoring and Management","position":8,"image":"https://images.g2crowd.com/uploads/product/image/7550bcff45895b9a0bd1ebb5c48260a6/remote-monitoring-and-management.png","url":"https://www.capterra.com.de/software/144309/atera","@type":"ListItem"},{"name":"IT Glue","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4a26cb-bcfa-4a68-b4e8-8b97550d0f52.png","url":"https://www.capterra.com.de/software/170401/itglue","@type":"ListItem"},{"name":"TeamDynamix","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fc0131e4-2a13-4e12-bf93-b010714f4fcf.jpeg","url":"https://www.capterra.com.de/software/121317/teamdynamix","@type":"ListItem"},{"name":"SysAid","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4608c47-9028-4daa-af15-1f8931f8afb9.png","url":"https://www.capterra.com.de/software/107225/sysaid","@type":"ListItem"},{"name":"ServiceNow","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.capterra.com.de/software/152871/servicenow","@type":"ListItem"},{"name":"EZO EAM","position":13,"image":"https://images.g2crowd.com/uploads/product/image/ecea2cbed049a253e90b84b07abb49e5/ezo-eam.png","url":"https://www.capterra.com.de/software/124047/ezofficeinventory","@type":"ListItem"},{"name":"NinjaOne","position":14,"image":"https://images.g2crowd.com/uploads/product/image/ec0c38c7a0b645a17bfff00d56e51583/ninjaone.png","url":"https://www.capterra.com.de/software/165889/ninjaone","@type":"ListItem"},{"name":"BlueTally","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3dae0a38-aec2-4802-92d7-2589fb739d46.png","url":"https://www.capterra.com.de/software/1022846/bluetally","@type":"ListItem"}],"numberOfItems":15}
</script>