---
description: Detaillierte Informationen über BMC Helix ITSM zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BMC Helix ITSM Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [ITSM Tools](/directory/30676/itsm/software) > [BMC Helix ITSM](/software/164195/remedy-it-service-management) > [Alternativen zu BMC Helix ITSM](https://www.capterra.com.de/alternatives/164195/remedy-it-service-management)

# BMC Helix ITSM Alternativen & Ähnliche Produkte

Canonical: https://www.capterra.com.de/alternatives/164195/remedy-it-service-management

> Entdecke die Top-Alternativen zu BMC Helix ITSM. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **TOPdesk** — 4.4/5 (111 reviews) — Servicemanagement-Lösung, die ein sofort einsatzbereites ITSM-Tool mit hauseigenen Experten kombiniert – here to make service happen since 1993.
   - [Profil anzeigen](https://www.capterra.com.de/software/127562/topdesk)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/127562/164195/topdesk/vs/remedy-it-service-management)
2. **Freshservice** — 4.6/5 (791 reviews) — Online-ITSM-Service-Desk mit Vorfalls-, Problem-, Änderungs-, Freigabe- und Asset-Management mit leistungsstarkem Ticketing und Automatisierung
   - [Profil anzeigen](https://www.capterra.com.de/software/132997/freshservice)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/132997/164195/freshservice/vs/remedy-it-service-management)
3. **Atera** — 4.5/5 (453 reviews) — Fernüberwachungs-Management (Remote Monitoring Management – RMM), professionelle Service-Automatisierung (PSA) und Fernzugriff – IT-Glück an einem Ort.
   - [Profil anzeigen](https://www.capterra.com.de/software/144309/atera)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/144309/164195/atera/vs/remedy-it-service-management)
4. **ManageEngine Endpoint Central** — 4.6/5 (1822 reviews) — Hilft Administratoren bei der Automatisierung, Standardisierung, Sicherung und Prüfung ihrer Windows-Netzwerke. Desktop Central unterstützt jetzt auch MDM.
   - [Profil anzeigen](https://www.capterra.com.de/software/170018/manageengine-desktop-central)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/164195/170018/remedy-it-service-management/vs/manageengine-desktop-central)
5. **TeamDynamix** — 4.4/5 (170 reviews) — TeamDynamix ist eine No-Code-ITSM-Lösung, die integriertes Projektportfoliomanagement mit unternehmensweiter Integration und Automatisierung bietet.
   - [Profil anzeigen](https://www.capterra.com.de/software/121317/teamdynamix)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/121317/164195/teamdynamix/vs/remedy-it-service-management)
6. **SysAid** — 4.5/5 (522 reviews) — SysAid: Next-Gen-KI-ITSM-Tool zur Steigerung der Produktivität durch intuitives, dialogorientiertes Service-Management
   - [Profil anzeigen](https://www.capterra.com.de/software/107225/sysaid)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/107225/164195/sysaid/vs/remedy-it-service-management)
7. **ServiceNow** — 4.5/5 (356 reviews) — ServiceNow automatisiert die täglichen Supportaufgaben und hilft dir, jede Arbeitseinheit zu verfolgen, zu messen und zu verarbeiten. Die Lösung ist einfach zu bedienen und skalierbar.
   - [Profil anzeigen](https://www.capterra.com.de/software/152871/servicenow)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/152871/164195/servicenow/vs/remedy-it-service-management)
8. **JIRA Service Management** — 4.5/5 (772 reviews) — JIRA Service Desk ist eine neue Service-Management-Software, die IT- und Business-Teams tatsächlich gerne benutzen.
   - [Profil anzeigen](https://www.capterra.com.de/software/138769/jira-service-management)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/138769/164195/jira-service-management/vs/remedy-it-service-management)
9. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Help Desk Support Software und Asset Management-Tool, enthält Knowledge Base, SLA-Management, Ticket-Tracking, Bestandsführung.
   - [Profil anzeigen](https://www.capterra.com.de/software/179501/manageengine-service-desk-plus)
   - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/164195/179501/remedy-it-service-management/vs/manageengine-service-desk-plus)
10. **HaloITSM** — 4.7/5 (44 reviews) — HaloITSM vereint alles, was du für den IT-Support benötigst, in einer zentralen Lösung.
    - [Profil anzeigen](https://www.capterra.com.de/software/200140/haloitsm)
    - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/164195/200140/remedy-it-service-management/vs/haloitsm)
11. **BOSSDesk** — 4.7/5 (145 reviews) — Die BOSS Solutions Suite ist eine vollständig integrierte ITSM-Lösung, die sowohl in der Cloud als auch On-Premise verfügbar ist.
    - [Profil anzeigen](https://www.capterra.com.de/software/144825/boss-solutions)
    - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/144825/164195/boss-solutions/vs/remedy-it-service-management)
12. **ky2help** — 4.3/5 (21 reviews) — ky2help® in Kombination mit dem persönlichen 360-Grad-Service durch den Hersteller selbst, das ist einzigartig\!
    - [Profil anzeigen](https://www.capterra.com.de/software/196043/ky2help)
    - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/164195/196043/remedy-it-service-management/vs/ky2help)
13. **ConnectWise PSA** — 4.1/5 (280 reviews) — Helpdesk von ConnectWise Manage: leistungsstarkes Ticketsystem mit zentraler Kommunikation; lässt sich in Tools integrieren, die du derzeit verwendest.
    - [Profil anzeigen](https://www.capterra.com.de/software/107931/connectwise-manage)
    - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/107931/164195/connectwise-manage/vs/remedy-it-service-management)
14. **Pulseway** — 4.7/5 (310 reviews) — Pulseway ist eine preisgekrönte IT-Management-Plattform, die dir die vollständige Kontrolle über die komplette IT gibt.
    - [Profil anzeigen](https://www.capterra.com.de/software/141792/pulseway)
    - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/141792/164195/pulseway/vs/remedy-it-service-management)
15. **Zoho Assist** — 4.7/5 (1472 reviews) — Assist Zoho bietet eine einfache und unkomplizierte Benutzeroberfläche, um Remote-Computer überall auf der Welt zu verbinden.
    - [Profil anzeigen](https://www.capterra.com.de/software/181775/zoho-assist)
    - [Vergleich mit BMC Helix ITSM](https://www.capterra.com.de/compare/164195/181775/remedy-it-service-management/vs/zoho-assist)

## Ähnliche Kategorien

- [ITSM Tools](https://www.capterra.com.de/directory/30676/itsm/software)
- [IT-Service-Software](https://www.capterra.com.de/directory/30672/it-service/software)
- [IT Asset Management Software](https://www.capterra.com.de/directory/30077/it-asset-management/software)
- [IT Ticketsysteme](https://www.capterra.com.de/directory/32623/it-ticketing-systems-software/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/alternatives/164195/remedy-it-service-management)
- [Produktprofil anzeigen](https://www.capterra.com.de/software/164195/remedy-it-service-management)

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| de-CH | <https://www.capterra.ch/alternatives/164195/remedy-it-service-management> |
| en | <https://www.capterra.com/p/164195/Remedy-IT-Service-Management/alternatives/> |
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| en-GB | <https://www.capterra.co.uk/alternatives/164195/remedy-it-service-management> |
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| fr | <https://www.capterra.fr/alternatives/164195/remedy-it-service-management> |
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| fr-CA | <https://fr.capterra.ca/alternatives/164195/remedy-it-service-management> |
| fr-LU | <https://www.capterra.lu/alternatives/164195/remedy-it-service-management> |
| it | <https://www.capterra.it/alternatives/164195/remedy-it-service-management> |
| nl | <https://www.capterra.nl/alternatives/164195/remedy-it-service-management> |
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| pt | <https://www.capterra.com.br/alternatives/164195/remedy-it-service-management> |
| pt-PT | <https://www.capterra.pt/alternatives/164195/remedy-it-service-management> |

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