---
description: Detaillierte Informationen über CA Service Desk Manager zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CA Service Desk Manager Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [IT-Service-Software](/directory/30672/it-service/software) > [CA Service Desk Manager](/software/145590/ca-service-desk-manager) > [Alternativen zu CA Service Desk Manager](https://www.capterra.com.de/alternatives/145590/ca-service-desk-manager)

# CA Service Desk Manager Alternativen & Ähnliche Produkte

Canonical: https://www.capterra.com.de/alternatives/145590/ca-service-desk-manager

> Entdecke die Top-Alternativen zu CA Service Desk Manager. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **Freshservice** — 4.5/5 (714 reviews) — Online ITIL Service Desk, das dir hilft, deine IT-Infrastruktur zu verwalten, abzüglich der Komplikationen.
   - [Profil anzeigen](https://www.capterra.com.de/software/132997/freshservice)
   - [Vergleich mit CA Service Desk Manager](https://www.capterra.com.de/compare/132997/145590/freshservice/vs/ca-service-desk-manager)
2. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — ServiceDesk Plus ist die am besten bewertete IT-Service-Management-Plattform, die IT-Teams mehr Kontrolle über die IT gibt und einen besseren ROI gewährleistet.
   - [Profil anzeigen](https://www.capterra.com.de/software/179501/manageengine-service-desk-plus)
   - [Vergleich mit CA Service Desk Manager](https://www.capterra.com.de/compare/145590/179501/ca-service-desk-manager/vs/manageengine-service-desk-plus)
3. **EcholoN** — 4.7/5 (35 reviews) — EcholoN als IT Service Software deckt sämtliche Disziplinen eines ITIL-konformen IT Service Managements ab. Anpassbar und erweiterbar.
   - [Profil anzeigen](https://www.capterra.com.de/software/189744/echolon)
   - [Vergleich mit CA Service Desk Manager](https://www.capterra.com.de/compare/145590/189744/ca-service-desk-manager/vs/echolon)
4. **InvGate Service Management** — 4.6/5 (108 reviews) — InvGate Service Desk ist eine moderne ITSM-Lösung für IT-Servicecenter jeder Größe.
   - [Profil anzeigen](https://www.capterra.com.de/software/133392/service-desk)
   - [Vergleich mit CA Service Desk Manager](https://www.capterra.com.de/compare/133392/145590/service-desk/vs/ca-service-desk-manager)
5. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk Support ist eine führende cloudbasierte ITSM-Lösung, die auf dem CMDB-Konzept basiert.
   - [Profil anzeigen](https://www.capterra.com.de/software/164283/zendesk)
   - [Vergleich mit CA Service Desk Manager](https://www.capterra.com.de/compare/145590/164283/ca-service-desk-manager/vs/zendesk)
6. **JIRA Service Management** — 4.5/5 (770 reviews) — JIRA Service Desk ist eine neue Service-Management-Software, die IT- und Business-Teams tatsächlich gerne benutzen.
   - [Profil anzeigen](https://www.capterra.com.de/software/138769/jira-service-management)
   - [Vergleich mit CA Service Desk Manager](https://www.capterra.com.de/compare/138769/145590/jira-service-management/vs/ca-service-desk-manager)
7. **SysAid** — 4.5/5 (519 reviews) — SysAid, die Next-Gen-generative KI-Helpdesk-Plattform, optimiert und automatisiert IT-Ticketmanagement und Servicebereitstellung.
   - [Profil anzeigen](https://www.capterra.com.de/software/107225/sysaid)
   - [Vergleich mit CA Service Desk Manager](https://www.capterra.com.de/compare/107225/145590/sysaid/vs/ca-service-desk-manager)
8. **Hiver** — 4.7/5 (147 reviews) — Hiver hilft dir bei der Verwaltung von Kundenbetreuung und Vertrieb direkt von Gmail aus. So können Teams mühelos über gemeinsam genutzte Posteingänge zusammenarbeiten.
   - [Profil anzeigen](https://www.capterra.com.de/software/142975/hiver)
   - [Vergleich mit CA Service Desk Manager](https://www.capterra.com.de/compare/142975/145590/hiver/vs/ca-service-desk-manager)
9. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Erziele schnellere Ticket-Auflösungen und verschwende weniger Zeit für Wiederholungen derselben Arbeit mit der am meisten und am höchsten bewertete ITSM-Lösung.
   - [Profil anzeigen](https://www.capterra.com.de/software/129478/solarwinds-service-desk)
   - [Vergleich mit CA Service Desk Manager](https://www.capterra.com.de/compare/129478/145590/solarwinds-service-desk/vs/ca-service-desk-manager)
10. **OTRS** — 4.4/5 (96 reviews) — Komplett betreute ITSM-Lösung, die Ticketing, Workflow-Automatisierung und Benachrichtigungen für ITSM-Experten umfasst.
    - [Profil anzeigen](https://www.capterra.com.de/software/127284/otrs)
    - [Vergleich mit CA Service Desk Manager](https://www.capterra.com.de/compare/127284/145590/otrs/vs/ca-service-desk-manager)
11. **Issuetrak** — 4.6/5 (205 reviews) — Mit Issuetrak kannst du Tickets und Anfragen von Anfang bis Ende verwalten. Flexibel, anpassbar und einfach zu bedienen. In der Cloud oder vor Ort.
    - [Profil anzeigen](https://www.capterra.com.de/software/16499/issuetrak)
    - [Vergleich mit CA Service Desk Manager](https://www.capterra.com.de/compare/16499/145590/issuetrak/vs/ca-service-desk-manager)
12. **TOPdesk** — 4.4/5 (111 reviews) — IT-Service-Management-Lösung, die ein einsatzbereites ITSM-Tool mit internen Experten kombiniert – seit 1993 für einen reibungslosen Service.
    - [Profil anzeigen](https://www.capterra.com.de/software/127562/topdesk)
    - [Vergleich mit CA Service Desk Manager](https://www.capterra.com.de/compare/127562/145590/topdesk/vs/ca-service-desk-manager)
13. **Vivantio** — 4.3/5 (178 reviews) — SaaS-Plattform, die Enterprise-Service-Management durch automatisiertes Routing, Warnungen, Interaktionsverfolgung und vieles mehr bietet.
    - [Profil anzeigen](https://www.capterra.com.de/software/132880/vivantio)
    - [Vergleich mit CA Service Desk Manager](https://www.capterra.com.de/compare/132880/145590/vivantio/vs/ca-service-desk-manager)
14. **C2** — 4.3/5 (14 reviews) — Leistungsstarke webbasierte Verwaltungssoftware für IT-Dienste, die Unternehmen bei der Modernisierung des ITSM hilft, um eine außergewöhnliche Serviceleistung zu erbringen.
    - [Profil anzeigen](https://www.capterra.com.de/software/135915/c2-atom)
    - [Vergleich mit CA Service Desk Manager](https://www.capterra.com.de/compare/135915/145590/c2-atom/vs/ca-service-desk-manager)
15. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk ist eine nutzerfreundliche Kundendienstsoftware, die über 40.000 Unternehmen dabei unterstützt, herausragende Kundenerlebnisse zu schaffen.
    - [Profil anzeigen](https://www.capterra.com.de/software/124981/freshdesk)
    - [Vergleich mit CA Service Desk Manager](https://www.capterra.com.de/compare/124981/145590/freshdesk/vs/ca-service-desk-manager)

## Ähnliche Kategorien

- [IT-Service-Software](https://www.capterra.com.de/directory/30672/it-service/software)
- [ITSM Tools](https://www.capterra.com.de/directory/30676/itsm/software)
- [Wissensdatenbank Software](https://www.capterra.com.de/directory/32454/knowledge-base/software)
- [Service Desk Software](https://www.capterra.com.de/directory/31027/service-desk/software)
- [Collaboration Tools](https://www.capterra.com.de/directory/15/collaboration/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/alternatives/145590/ca-service-desk-manager)
- [Produktprofil anzeigen](https://www.capterra.com.de/software/145590/ca-service-desk-manager)

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| de | <https://www.capterra.com.de/alternatives/145590/ca-service-desk-manager> |
| de-AT | <https://www.capterra.at/alternatives/145590/ca-service-desk-manager> |
| de-CH | <https://www.capterra.ch/alternatives/145590/ca-service-desk-manager> |
| en | <https://www.capterra.com/p/145590/CA-Service-Desk-Manager/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/145590/ca-service-desk-manager> |
| en-AU | <https://www.capterra.com.au/alternatives/145590/ca-service-desk-manager> |
| en-CA | <https://www.capterra.ca/alternatives/145590/ca-service-desk-manager> |
| en-GB | <https://www.capterra.co.uk/alternatives/145590/ca-service-desk-manager> |
| en-IE | <https://www.capterra.ie/alternatives/145590/ca-service-desk-manager> |
| en-IL | <https://www.capterra.co.il/alternatives/145590/ca-service-desk-manager> |
| en-IN | <https://www.capterra.in/alternatives/145590/ca-service-desk-manager> |
| en-NZ | <https://www.capterra.co.nz/alternatives/145590/ca-service-desk-manager> |
| en-SG | <https://www.capterra.com.sg/alternatives/145590/ca-service-desk-manager> |
| en-ZA | <https://www.capterra.co.za/alternatives/145590/ca-service-desk-manager> |
| es | <https://www.capterra.es/alternatives/145590/ca-service-desk-manager> |
| es-AR | <https://www.capterra.com.ar/alternatives/145590/ca-service-desk-manager> |
| es-CL | <https://www.capterra.cl/alternatives/145590/ca-service-desk-manager> |
| es-CO | <https://www.capterra.co/alternatives/145590/ca-service-desk-manager> |
| es-CR | <https://www.capterra.co.cr/alternatives/145590/ca-service-desk-manager> |
| es-DO | <https://www.capterra.do/alternatives/145590/ca-service-desk-manager> |
| es-EC | <https://www.capterra.ec/alternatives/145590/ca-service-desk-manager> |
| es-MX | <https://www.capterra.mx/alternatives/145590/ca-service-desk-manager> |
| es-PA | <https://www.capterra.com.pa/alternatives/145590/ca-service-desk-manager> |
| es-PE | <https://www.capterra.pe/alternatives/145590/ca-service-desk-manager> |
| fr | <https://www.capterra.fr/alternatives/145590/ca-service-desk-manager> |
| fr-BE | <https://fr.capterra.be/alternatives/145590/ca-service-desk-manager> |
| fr-CA | <https://fr.capterra.ca/alternatives/145590/ca-service-desk-manager> |
| fr-LU | <https://www.capterra.lu/alternatives/145590/ca-service-desk-manager> |
| pt | <https://www.capterra.com.br/alternatives/145590/ca-service-desk-manager> |
| pt-PT | <https://www.capterra.pt/alternatives/145590/ca-service-desk-manager> |

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