---
description: Detaillierte Informationen über CXone Mpower zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CXone Mpower Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Call-Center Software](/directory/30007/call-center/software) > [CXone Mpower](/software/134775/incontact-call-center-software) > [Alternativen zu CXone Mpower](https://www.capterra.com.de/alternatives/134775/incontact-call-center-software)

# CXone Mpower Alternativen & Ähnliche Produkte

Canonical: https://www.capterra.com.de/alternatives/134775/incontact-call-center-software

> Entdecke die Top-Alternativen zu CXone Mpower. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **LiveAgent** — 4.7/5 (1753 reviews) — Großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software. Gewinne mehr Kunden durch exzellenten Kundenservice mit LiveAgent.
   - [Profil anzeigen](https://www.capterra.com.de/software/102188/liveagent)
   - [Vergleich mit CXone Mpower](https://www.capterra.com.de/compare/102188/134775/liveagent/vs/incontact-call-center-software)
2. **Ringover** — 4.7/5 (858 reviews) — Cloudbasiertes Telefonsystem für kleine und mittlere Unternehmen, Kundenbetreuungs- und Verkaufsteams.
   - [Profil anzeigen](https://www.capterra.com.de/software/169627/ringover)
   - [Vergleich mit CXone Mpower](https://www.capterra.com.de/compare/134775/169627/incontact-call-center-software/vs/ringover)
3. **Amazon Connect** — 4.5/5 (92 reviews) — Kontaktcenter-Lösung, mit der Unternehmen Kundenserviceprozesse über mehrere Kanäle hinweg rationalisieren können.
   - [Profil anzeigen](https://www.capterra.com.de/software/1017140/amazon-connect)
   - [Vergleich mit CXone Mpower](https://www.capterra.com.de/compare/134775/1017140/incontact-call-center-software/vs/amazon-connect)
4. **Genesys Cloud CX** — 4.3/5 (262 reviews) — PureCloud macht Kundenbeziehungen einfach. Wir verbinden Telefon, E-Mail und Chat durch ein einziges Tool für eine bessere Kundenbindung.
   - [Profil anzeigen](https://www.capterra.com.de/software/21409/genesys-cloud)
   - [Vergleich mit CXone Mpower](https://www.capterra.com.de/compare/21409/134775/genesys-cloud/vs/incontact-call-center-software)
5. **CallHippo** — 4.4/5 (675 reviews) — CallHippo ist ein einfach zu bedienendes Telefonsystem, das erstklassigen Support bietet. Die Lösung kann sofort eingerichtet werden und bietet erweiterte Berichterstattung.
   - [Profil anzeigen](https://www.capterra.com.de/software/159578/callhippo)
   - [Vergleich mit CXone Mpower](https://www.capterra.com.de/compare/134775/159578/incontact-call-center-software/vs/callhippo)
6. **Five9** — 4.2/5 (481 reviews) — Cloud-Kontaktcenter mit praktischer KI – Inbound-, Outbound-, ACD-, IVR-, Predictive-Dialer-, Chat-, Anrufaufzeichnungs- und CRM-Integrationen.
   - [Profil anzeigen](https://www.capterra.com.de/software/132405/five9)
   - [Vergleich mit CXone Mpower](https://www.capterra.com.de/compare/132405/134775/five9/vs/incontact-call-center-software)
7. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.
   - [Profil anzeigen](https://www.capterra.com.de/software/164283/zendesk)
   - [Vergleich mit CXone Mpower](https://www.capterra.com.de/compare/134775/164283/incontact-call-center-software/vs/zendesk)
8. **XCALLY** — 4.8/5 (130 reviews) — Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.
   - [Profil anzeigen](https://www.capterra.com.de/software/136894/xcally)
   - [Vergleich mit CXone Mpower](https://www.capterra.com.de/compare/134775/136894/incontact-call-center-software/vs/xcally)
9. **Convoso** — 4.5/5 (386 reviews) — Erhöhe die Kontakt- und Lead-Konversionsdaten mit der Omnichannel-Kontaktcenter-Software von Convoso drastisch.
   - [Profil anzeigen](https://www.capterra.com.de/software/76768/cloud-predictive-dialer)
   - [Vergleich mit CXone Mpower](https://www.capterra.com.de/compare/76768/134775/cloud-predictive-dialer/vs/incontact-call-center-software)
10. **uContact** — 4.5/5 (81 reviews) — Ansprechende Kontaktcenter-Lösung/Multichannel-/All-in-one-Dialer – Dialer – IVR – SMS – Web-Chat – Soziale Netzwerke – Messaging und mehr.
    - [Profil anzeigen](https://www.capterra.com.de/software/115213/ucontact)
    - [Vergleich mit CXone Mpower](https://www.capterra.com.de/compare/115213/134775/ucontact/vs/incontact-call-center-software)
11. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Business-Telefonielösung mit automatischer Anrufannahme, Leitungsspiegelung, Anrufweiterleitung, Warteschleifen und Aufzeichnungsfunktionen.
    - [Profil anzeigen](https://www.capterra.com.de/software/145004/nextiva-call-center)
    - [Vergleich mit CXone Mpower](https://www.capterra.com.de/compare/134775/145004/incontact-call-center-software/vs/nextiva-call-center)
12. **Zoho Desk** — 4.5/5 (2211 reviews) — Setze den Kundendienst in den Mittelpunkt deines Unternehmens. Mache Agenten produktiver, Manager wirkungsstärker und gib Kunden mehr Entscheidungsbefugnis.
    - [Profil anzeigen](https://www.capterra.com.de/software/169505/zoho-desk)
    - [Vergleich mit CXone Mpower](https://www.capterra.com.de/compare/134775/169505/incontact-call-center-software/vs/zoho-desk)
13. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Service Cloud 360 ist eine führende Kundenservice-Plattform, die es Unternehmen ermöglicht, eine nahtlose Interaktion über die gesamte Kundenbeziehung hinweg zu fördern.
    - [Profil anzeigen](https://www.capterra.com.de/software/136189/salesforce)
    - [Vergleich mit CXone Mpower](https://www.capterra.com.de/compare/134775/136189/incontact-call-center-software/vs/salesforce)
14. **Gladly** — 4.8/5 (139 reviews) — Gladly ist eine radikal persönliche Kundenservice-Plattform, die Menschen in den Mittelpunkt eines einzigen lebenslangen Kundengesprächs stellt.
    - [Profil anzeigen](https://www.capterra.com.de/software/156723/gladly)
    - [Vergleich mit CXone Mpower](https://www.capterra.com.de/compare/134775/156723/incontact-call-center-software/vs/gladly)
15. **Talkdesk** — 4.5/5 (732 reviews) — Talkdesk ist eine intuitive, Cloud-basierte Contact-Center-Software mit erweiterten Funktionen, umfassendem Reporting und nahtlosen Integrationen.
    - [Profil anzeigen](https://www.capterra.com.de/software/132852/talkdesk)
    - [Vergleich mit CXone Mpower](https://www.capterra.com.de/compare/132852/134775/talkdesk/vs/incontact-call-center-software)

## Ähnliche Kategorien

- [Call-Center Software](https://www.capterra.com.de/directory/30007/call-center/software)
- [Kundenzufriedenheit Software](https://www.capterra.com.de/directory/30541/customer-satisfaction/software)
- [Kundenengagement Software](https://www.capterra.com.de/directory/30906/customer-engagement/software)
- [CCM-Software](https://www.capterra.com.de/directory/31002/customer-communications-management/software)
- [Kundenservice Software](https://www.capterra.com.de/directory/22/customer-service/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/alternatives/134775/incontact-call-center-software)
- [Produktprofil anzeigen](https://www.capterra.com.de/software/134775/incontact-call-center-software)

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| de | <https://www.capterra.com.de/alternatives/134775/incontact-call-center-software> |
| de-AT | <https://www.capterra.at/alternatives/134775/incontact-call-center-software> |
| de-CH | <https://www.capterra.ch/alternatives/134775/incontact-call-center-software> |
| en | <https://www.capterra.com/p/134775/inContact-Call-Center-Software/alternatives/> |
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| en-AU | <https://www.capterra.com.au/alternatives/134775/incontact-call-center-software> |
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| en-GB | <https://www.capterra.co.uk/alternatives/134775/incontact-call-center-software> |
| en-IE | <https://www.capterra.ie/alternatives/134775/incontact-call-center-software> |
| en-IL | <https://www.capterra.co.il/alternatives/134775/incontact-call-center-software> |
| en-IN | <https://www.capterra.in/alternatives/134775/incontact-call-center-software> |
| en-NZ | <https://www.capterra.co.nz/alternatives/134775/incontact-call-center-software> |
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| en-ZA | <https://www.capterra.co.za/alternatives/134775/incontact-call-center-software> |
| es | <https://www.capterra.es/alternatives/134775/incontact-call-center-software> |
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| es-CL | <https://www.capterra.cl/alternatives/134775/incontact-call-center-software> |
| es-CO | <https://www.capterra.co/alternatives/134775/incontact-call-center-software> |
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| fr | <https://www.capterra.fr/alternatives/134775/incontact-call-center-software> |
| fr-BE | <https://fr.capterra.be/alternatives/134775/incontact-call-center-software> |
| fr-CA | <https://fr.capterra.ca/alternatives/134775/incontact-call-center-software> |
| fr-LU | <https://www.capterra.lu/alternatives/134775/incontact-call-center-software> |
| it | <https://www.capterra.it/alternatives/134775/incontact-call-center-software> |
| ja | <https://www.capterra.jp/alternatives/134775/incontact-call-center-software> |
| nl | <https://www.capterra.nl/alternatives/134775/incontact-call-center-software> |
| nl-BE | <https://www.capterra.be/alternatives/134775/incontact-call-center-software> |
| pt | <https://www.capterra.com.br/alternatives/134775/incontact-call-center-software> |
| pt-PT | <https://www.capterra.pt/alternatives/134775/incontact-call-center-software> |

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