---
description: Detaillierte Informationen über Yonyx zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Yonyx Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Kundenservice Software](/directory/22/customer-service/software) > [Yonyx](/software/130406/agi-self-service) > [Alternativen zu Yonyx](https://www.capterra.com.de/alternatives/130406/agi-self-service)

# Yonyx Alternativen & Ähnliche Produkte

Canonical: https://www.capterra.com.de/alternatives/130406/agi-self-service

> Entdecke die Top-Alternativen zu Yonyx. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Setze den Kundendienst in den Mittelpunkt deines Unternehmens. Mache Kunden glücklicher, befähige deine Mitarbeitenden und mache dein Unternehmen leistungsfähiger.
   - [Profil anzeigen](https://www.capterra.com.de/software/169505/zoho-desk)
   - [Vergleich mit Yonyx](https://www.capterra.com.de/compare/130406/169505/agi-self-service/vs/zoho-desk)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk ist eine nutzerfreundliche Kundendienst-Software, die mehr als 50.000 Unternehmen dabei unterstützt, herausragende Kundenerlebnisse zu schaffen.
   - [Profil anzeigen](https://www.capterra.com.de/software/124981/freshdesk)
   - [Vergleich mit Yonyx](https://www.capterra.com.de/compare/124981/130406/freshdesk/vs/agi-self-service)
3. **Vanillasoft** — 4.6/5 (233 reviews) — Cloudbasierte Lead-Management-Software mit automatischer Wählfunktion, Anrufaufzeichnung, DNC-Konformität und Web-Lead-Integration für ausgehende Anrufe.
   - [Profil anzeigen](https://www.capterra.com.de/software/27609/vanillasoft)
   - [Vergleich mit Yonyx](https://www.capterra.com.de/compare/27609/130406/vanillasoft/vs/agi-self-service)
4. **Convoso** — 4.5/5 (386 reviews) — Erhöhe die Kontakt- und Lead-Konversionsdaten mit der Omnichannel-Kontaktcenter-Software von Convoso drastisch.
   - [Profil anzeigen](https://www.capterra.com.de/software/76768/cloud-predictive-dialer)
   - [Vergleich mit Yonyx](https://www.capterra.com.de/compare/76768/130406/cloud-predictive-dialer/vs/agi-self-service)
5. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-Kontaktcenter-Software, die IVR, kompetenzbasiertes Routing, KI, Anrufblending und Analysen bietet.
   - [Profil anzeigen](https://www.capterra.com.de/software/134775/incontact-call-center-software)
   - [Vergleich mit Yonyx](https://www.capterra.com.de/compare/130406/134775/agi-self-service/vs/incontact-call-center-software)
6. **DialedIn CCaaS** — 4.8/5 (314 reviews) — Funktionsreiche, flexible, gehostete Callcenter-Software (eingehend und ausgehend), die sehr einfach bereitzustellen, zu verwalten und jeden Tag zu verwenden ist.
   - [Profil anzeigen](https://www.capterra.com.de/software/29589/callcenternow)
   - [Vergleich mit Yonyx](https://www.capterra.com.de/compare/29589/130406/callcenternow/vs/agi-self-service)
7. **Genesys Cloud CX** — 4.3/5 (262 reviews) — PureCloud macht Kundenbeziehungen einfach. Wir verbinden Telefon, E-Mail und Chat durch ein einziges Tool für eine bessere Kundenbindung.
   - [Profil anzeigen](https://www.capterra.com.de/software/21409/genesys-cloud)
   - [Vergleich mit Yonyx](https://www.capterra.com.de/compare/21409/130406/genesys-cloud/vs/agi-self-service)
8. **Dynamics 365** — 4.4/5 (5811 reviews) — Integrierte Business-Management-Lösung, die Finanz-, Kundenbeziehungs- und Lieferkettenprozesse automatisiert.
   - [Profil anzeigen](https://www.capterra.com.de/software/157279/dynamics-365)
   - [Vergleich mit Yonyx](https://www.capterra.com.de/compare/130406/157279/agi-self-service/vs/dynamics-365)
9. **RingCX** — 4.2/5 (253 reviews) — Die Lösung RingCentral Contact Center bietet Omnichannel-Funktionen, mit denen Kunden entscheiden können, wie sie mit dir interagieren möchten.
   - [Profil anzeigen](https://www.capterra.com.de/software/154951/ringcentral-contact-center)
   - [Vergleich mit Yonyx](https://www.capterra.com.de/compare/130406/154951/agi-self-service/vs/ringcentral-contact-center)
10. **Voiso** — 4.7/5 (30 reviews) — All-in-one-Callcenterlösung, mit der du jede Kundeninteraktion optimal nutzen kannst
    - [Profil anzeigen](https://www.capterra.com.de/software/203121/voiso)
    - [Vergleich mit Yonyx](https://www.capterra.com.de/compare/130406/203121/agi-self-service/vs/voiso)
11. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Die Kundenserviceplattform unterstützt jedes Serviceteam mit innovativen Tools und konsolidierten Daten.
    - [Profil anzeigen](https://www.capterra.com.de/software/136189/salesforce)
    - [Vergleich mit Yonyx](https://www.capterra.com.de/compare/130406/136189/agi-self-service/vs/salesforce)
12. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk Support ist eine führende Helpdesk-Software zur Verbesserung der Kundenzufriedenheit.
    - [Profil anzeigen](https://www.capterra.com.de/software/164283/zendesk)
    - [Vergleich mit Yonyx](https://www.capterra.com.de/compare/130406/164283/agi-self-service/vs/zendesk)
13. **LiveAgent** — 4.7/5 (1753 reviews) — Großartiger Kundenservice beginnt mit einer besseren Kundendienst-Software. Beeindrucke deine Kunden und steigere deren Zufriedenheit.
    - [Profil anzeigen](https://www.capterra.com.de/software/102188/liveagent)
    - [Vergleich mit Yonyx](https://www.capterra.com.de/compare/102188/130406/liveagent/vs/agi-self-service)
14. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 ist eine kostenlose Kundenmanagement- und Kundenservicelösung (CRM), die von 15 Millionen Unternehmen eingesetzt wird.
    - [Profil anzeigen](https://www.capterra.com.de/software/113540/bitrix24)
    - [Vergleich mit Yonyx](https://www.capterra.com.de/compare/113540/130406/bitrix24/vs/agi-self-service)
15. **TeamSupport** — 4.5/5 (848 reviews) — Einfach zu implementierende webbasierte Kundenservice-Software mit Fokus auf B2B-Kundenmanagement und Teamzusammenarbeit.
    - [Profil anzeigen](https://www.capterra.com.de/software/87908/teamsupport)
    - [Vergleich mit Yonyx](https://www.capterra.com.de/compare/87908/130406/teamsupport/vs/agi-self-service)

## Ähnliche Kategorien

- [Kundenservice Software](https://www.capterra.com.de/directory/22/customer-service/software)
- [Online CRM Systeme](https://www.capterra.com.de/directory/30072/online-crm/software)
- [Wissensmanagement Tools](https://www.capterra.com.de/directory/30094/knowledge-management/software)
- [Entscheidungsunterstützungssysteme](https://www.capterra.com.de/directory/30544/decision-support/software)
- [Kundensupport Software](https://www.capterra.com.de/directory/32315/customer-support/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/alternatives/130406/agi-self-service)
- [Produktprofil anzeigen](https://www.capterra.com.de/software/130406/agi-self-service)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/alternatives/130406/agi-self-service> |
| de-AT | <https://www.capterra.at/alternatives/130406/agi-self-service> |
| de-CH | <https://www.capterra.ch/alternatives/130406/agi-self-service> |
| en | <https://www.capterra.com/p/130406/AGI-Self-Service/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/130406/agi-self-service> |
| en-AU | <https://www.capterra.com.au/alternatives/130406/agi-self-service> |
| en-CA | <https://www.capterra.ca/alternatives/130406/agi-self-service> |
| en-GB | <https://www.capterra.co.uk/alternatives/130406/agi-self-service> |
| en-IE | <https://www.capterra.ie/alternatives/130406/agi-self-service> |
| en-IL | <https://www.capterra.co.il/alternatives/130406/agi-self-service> |
| en-IN | <https://www.capterra.in/alternatives/130406/agi-self-service> |
| en-NZ | <https://www.capterra.co.nz/alternatives/130406/agi-self-service> |
| en-SG | <https://www.capterra.com.sg/alternatives/130406/agi-self-service> |
| en-ZA | <https://www.capterra.co.za/alternatives/130406/agi-self-service> |
| es | <https://www.capterra.es/alternatives/130406/agi-self-service> |
| es-AR | <https://www.capterra.com.ar/alternatives/130406/agi-self-service> |
| es-CL | <https://www.capterra.cl/alternatives/130406/agi-self-service> |
| es-CO | <https://www.capterra.co/alternatives/130406/agi-self-service> |
| es-CR | <https://www.capterra.co.cr/alternatives/130406/agi-self-service> |
| es-DO | <https://www.capterra.do/alternatives/130406/agi-self-service> |
| es-EC | <https://www.capterra.ec/alternatives/130406/agi-self-service> |
| es-MX | <https://www.capterra.mx/alternatives/130406/agi-self-service> |
| es-PA | <https://www.capterra.com.pa/alternatives/130406/agi-self-service> |
| es-PE | <https://www.capterra.pe/alternatives/130406/agi-self-service> |
| fr | <https://www.capterra.fr/alternatives/130406/agi-self-service> |
| fr-BE | <https://fr.capterra.be/alternatives/130406/agi-self-service> |
| fr-CA | <https://fr.capterra.ca/alternatives/130406/agi-self-service> |
| fr-LU | <https://www.capterra.lu/alternatives/130406/agi-self-service> |
| it | <https://www.capterra.it/alternatives/130406/agi-self-service> |
| ja | <https://www.capterra.jp/alternatives/130406/agi-self-service> |
| nl | <https://www.capterra.nl/alternatives/130406/agi-self-service> |
| nl-BE | <https://www.capterra.be/alternatives/130406/agi-self-service> |
| pt | <https://www.capterra.com.br/alternatives/130406/agi-self-service> |
| pt-PT | <https://www.capterra.pt/alternatives/130406/agi-self-service> |

-----

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