---
description: Detaillierte Informationen über osTicket zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: osTicket Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Help-Desk-Software](/directory/30008/help-desk/software) > [osTicket](/software/125118/osticket) > [Alternativen zu osTicket](https://www.capterra.com.de/alternatives/125118/osticket)

# osTicket Alternativen & Ähnliche Produkte

Canonical: https://www.capterra.com.de/alternatives/125118/osticket

> Entdecke die Top-Alternativen zu osTicket. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Desk ist eine neue Service-Management-Software, die IT- und Business-Teams tatsächlich gerne benutzen.
   - [Profil anzeigen](https://www.capterra.com.de/software/138769/jira-service-management)
   - [Vergleich mit osTicket](https://www.capterra.com.de/compare/125118/138769/osticket/vs/jira-service-management)
2. **Freshservice** — 4.5/5 (685 reviews) — Online-ITSM-Service-Desk mit Vorfalls-, Problem-, Änderungs-, Freigabe- und Asset-Management mit leistungsstarkem Ticketing und Automatisierung
   - [Profil anzeigen](https://www.capterra.com.de/software/132997/freshservice)
   - [Vergleich mit osTicket](https://www.capterra.com.de/compare/125118/132997/osticket/vs/freshservice)
3. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — Help Desk Support Software und Asset Management-Tool, enthält Knowledge Base, SLA-Management, Ticket-Tracking, Bestandsführung.
   - [Profil anzeigen](https://www.capterra.com.de/software/179501/manageengine-service-desk-plus)
   - [Vergleich mit osTicket](https://www.capterra.com.de/compare/125118/179501/osticket/vs/manageengine-service-desk-plus)
4. **Freshdesk** — 4.5/5 (3409 reviews) — Freshdesk ist eine nutzerfreundliche Kundendienstsoftware, die über 40.000 Unternehmen dabei unterstützt, herausragende Kundenerlebnisse zu schaffen.
   - [Profil anzeigen](https://www.capterra.com.de/software/124981/freshdesk)
   - [Vergleich mit osTicket](https://www.capterra.com.de/compare/124981/125118/freshdesk/vs/osticket)
5. **Zoho Desk** — 4.5/5 (2211 reviews) — Setze den Kundendienst in den Mittelpunkt deines Unternehmens. Mache Agenten produktiver, Manager wirkungsstärker und gib Kunden mehr Entscheidungsbefugnis.
   - [Profil anzeigen](https://www.capterra.com.de/software/169505/zoho-desk)
   - [Vergleich mit osTicket](https://www.capterra.com.de/compare/125118/169505/osticket/vs/zoho-desk)
6. **LiveAgent** — 4.7/5 (1754 reviews) — Großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software. Gewinne mehr Kunden durch exzellenten Kundenservice mit LiveAgent.
   - [Profil anzeigen](https://www.capterra.com.de/software/102188/liveagent)
   - [Vergleich mit osTicket](https://www.capterra.com.de/compare/102188/125118/liveagent/vs/osticket)
7. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.
   - [Profil anzeigen](https://www.capterra.com.de/software/164283/zendesk)
   - [Vergleich mit osTicket](https://www.capterra.com.de/compare/125118/164283/osticket/vs/zendesk)
8. **Milvus** — 4.8/5 (298 reviews) — Intelligentes Managementsystem.
   - [Profil anzeigen](https://www.capterra.com.de/software/202528/milvus)
   - [Vergleich mit osTicket](https://www.capterra.com.de/compare/125118/202528/osticket/vs/milvus)
9. **LiveChat** — 4.6/5 (1715 reviews) — Premium Live-Chat- und Help-Desk-Software für Unternehmen. Probiere LiveChat kostenlos, mache aus deinem Support-Team wahre Kundenservice-Rockstars\!
   - [Profil anzeigen](https://www.capterra.com.de/software/62194/livechat)
   - [Vergleich mit osTicket](https://www.capterra.com.de/compare/62194/125118/livechat/vs/osticket)
10. **SysAid** — 4.5/5 (511 reviews) — SysAid: Next-Gen-KI-ITSM-Tool zur Steigerung der Produktivität durch intuitives, dialogorientiertes Service-Management
    - [Profil anzeigen](https://www.capterra.com.de/software/107225/sysaid)
    - [Vergleich mit osTicket](https://www.capterra.com.de/compare/107225/125118/sysaid/vs/osticket)
11. **BeyondTrust Remote Support** — 4.6/5 (2009 reviews) — Bomgar ist der führende Anbieter von Secure-Access-Lösungen, die eine sichere, kontrollierte Verbindung zu jedem beliebigen Gerät ermöglichen.
    - [Profil anzeigen](https://www.capterra.com.de/software/86962/bomgar)
    - [Vergleich mit osTicket](https://www.capterra.com.de/compare/86962/125118/bomgar/vs/osticket)
12. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo ist eine einfach zu bedienende, sichere, aber erschwingliche Remote-Desktop-Software für Windows, macOS, iOS, Android und Linux.
    - [Profil anzeigen](https://www.capterra.com.de/software/177094/supremo-remote-desktop)
    - [Vergleich mit osTicket](https://www.capterra.com.de/compare/125118/177094/osticket/vs/supremo-remote-desktop)
13. **Tidio** — 4.7/5 (590 reviews) — Tidio ist eine All-in-One-Kundenservice-Plattform, die es Ihnen ermöglicht, zeitnahen Support zu leisten und mit Live-Chat, Automatisierung und KI Umsätze zu generieren.
    - [Profil anzeigen](https://www.capterra.com.de/software/144040/tidio-chat)
    - [Vergleich mit osTicket](https://www.capterra.com.de/compare/125118/144040/osticket/vs/tidio-chat)
14. **ServiceNow** — 4.5/5 (344 reviews) — ServiceNow automatisiert die täglichen Supportaufgaben und hilft dir, jede Arbeitseinheit zu verfolgen, zu messen und zu verarbeiten. Die Lösung ist einfach zu bedienen und skalierbar.
    - [Profil anzeigen](https://www.capterra.com.de/software/152871/servicenow)
    - [Vergleich mit osTicket](https://www.capterra.com.de/compare/125118/152871/osticket/vs/servicenow)
15. **Giva** — 4.9/5 (57 reviews) — The Apple MAC of change management software in the cloud.
    - [Profil anzeigen](https://www.capterra.com.de/software/135094/giva-customer-service)
    - [Vergleich mit osTicket](https://www.capterra.com.de/compare/125118/135094/osticket/vs/giva-customer-service)

## Ähnliche Kategorien

- [Help-Desk-Software](https://www.capterra.com.de/directory/30008/help-desk/software)
- [Wissensdatenbank Software](https://www.capterra.com.de/directory/32454/knowledge-base/software)
- [Issue Tracking Software](https://www.capterra.com.de/directory/30675/issue-tracking/software)
- [ITSM Tools](https://www.capterra.com.de/directory/30676/itsm/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/alternatives/125118/osticket)
- [Produktprofil anzeigen](https://www.capterra.com.de/software/125118/osticket)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/alternatives/125118/osticket> |
| de-AT | <https://www.capterra.at/alternatives/125118/osticket> |
| de-CH | <https://www.capterra.ch/alternatives/125118/osticket> |
| en | <https://www.capterra.com/p/125118/osTicket/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/125118/osticket> |
| en-AU | <https://www.capterra.com.au/alternatives/125118/osticket> |
| en-CA | <https://www.capterra.ca/alternatives/125118/osticket> |
| en-GB | <https://www.capterra.co.uk/alternatives/125118/osticket> |
| en-IE | <https://www.capterra.ie/alternatives/125118/osticket> |
| en-IL | <https://www.capterra.co.il/alternatives/125118/osticket> |
| en-IN | <https://www.capterra.in/alternatives/125118/osticket> |
| en-NZ | <https://www.capterra.co.nz/alternatives/125118/osticket> |
| en-SG | <https://www.capterra.com.sg/alternatives/125118/osticket> |
| en-ZA | <https://www.capterra.co.za/alternatives/125118/osticket> |
| es | <https://www.capterra.es/alternatives/125118/osticket> |
| es-AR | <https://www.capterra.com.ar/alternatives/125118/osticket> |
| es-CL | <https://www.capterra.cl/alternatives/125118/osticket> |
| es-CO | <https://www.capterra.co/alternatives/125118/osticket> |
| es-CR | <https://www.capterra.co.cr/alternatives/125118/osticket> |
| es-DO | <https://www.capterra.do/alternatives/125118/osticket> |
| es-EC | <https://www.capterra.ec/alternatives/125118/osticket> |
| es-MX | <https://www.capterra.mx/alternatives/125118/osticket> |
| es-PA | <https://www.capterra.com.pa/alternatives/125118/osticket> |
| es-PE | <https://www.capterra.pe/alternatives/125118/osticket> |
| fr | <https://www.capterra.fr/alternatives/125118/osticket> |
| fr-BE | <https://fr.capterra.be/alternatives/125118/osticket> |
| fr-CA | <https://fr.capterra.ca/alternatives/125118/osticket> |
| fr-LU | <https://www.capterra.lu/alternatives/125118/osticket> |
| it | <https://www.capterra.it/alternatives/125118/osticket> |
| nl | <https://www.capterra.nl/alternatives/125118/osticket> |
| nl-BE | <https://www.capterra.be/alternatives/125118/osticket> |
| pt | <https://www.capterra.com.br/alternatives/125118/osticket> |
| pt-PT | <https://www.capterra.pt/alternatives/125118/osticket> |

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