---
description: Detaillierte Informationen über IBI-aws zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IBI-aws Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Service Desk Software](/directory/31027/service-desk/software) > [IBI-aws](/software/1020793/ibi-aws) > [Alternativen zu IBI-aws](https://www.capterra.com.de/alternatives/1020793/ibi-aws)

# IBI-aws Alternativen & Ähnliche Produkte

Canonical: https://www.capterra.com.de/alternatives/1020793/ibi-aws

> Entdecke die Top-Alternativen zu IBI-aws. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **JIRA Service Management** — 4.5/5 (770 reviews) — JIRA Service Desk ist eine neue Service-Management-Software, die IT- und Business-Teams tatsächlich gerne benutzen.
   - [Profil anzeigen](https://www.capterra.com.de/software/138769/jira-service-management)
   - [Vergleich mit IBI-aws](https://www.capterra.com.de/compare/138769/1020793/jira-service-management/vs/ibi-aws)
2. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — Help-Desk-Support-Software und Asset-Management-Tool mit Wissensdatenbank, SLA-Management, Ticket-Tracking, Bestandsverwaltung.
   - [Profil anzeigen](https://www.capterra.com.de/software/179501/manageengine-service-desk-plus)
   - [Vergleich mit IBI-aws](https://www.capterra.com.de/compare/179501/1020793/manageengine-service-desk-plus/vs/ibi-aws)
3. **Freshservice** — 4.5/5 (714 reviews) — (Gamified Helpdesk plus Asset Management) Minus Komplikationen ist gleich Freshservice. Plus: Das Service-Desk ist auch ITIL-ready.
   - [Profil anzeigen](https://www.capterra.com.de/software/132997/freshservice)
   - [Vergleich mit IBI-aws](https://www.capterra.com.de/compare/132997/1020793/freshservice/vs/ibi-aws)
4. **Atera** — 4.5/5 (448 reviews) — Fernüberwachungs-Management (Remote Monitoring Management – RMM), professionelle Service-Automatisierung (PSA) und Fernzugriff – IT-Glück an einem Ort.
   - [Profil anzeigen](https://www.capterra.com.de/software/144309/atera)
   - [Vergleich mit IBI-aws](https://www.capterra.com.de/compare/144309/1020793/atera/vs/ibi-aws)
5. **NinjaOne** — 4.7/5 (288 reviews) — NinjaOne automatisiert IT und unterstützt 20.000+ Teams, die Produktivität zu steigern, Risiken zu minimieren und IT-Management mühelos zu meistern.
   - [Profil anzeigen](https://www.capterra.com.de/software/165889/ninjaone)
   - [Vergleich mit IBI-aws](https://www.capterra.com.de/compare/165889/1020793/ninjaone/vs/ibi-aws)
6. **Milvus** — 4.8/5 (298 reviews) — Intelligentes Managementsystem.
   - [Profil anzeigen](https://www.capterra.com.de/software/202528/milvus)
   - [Vergleich mit IBI-aws](https://www.capterra.com.de/compare/202528/1020793/milvus/vs/ibi-aws)
7. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent hilft Unternehmen dabei, einen optimalen Kundenservice zu erreichen. Schaffe eine Kundengemeinschaft, erhöhe die Kundenzufriedenheit und werde noch erfolgreicher.
   - [Profil anzeigen](https://www.capterra.com.de/software/102188/liveagent)
   - [Vergleich mit IBI-aws](https://www.capterra.com.de/compare/102188/1020793/liveagent/vs/ibi-aws)
8. **Desk Manager** — 4.8/5 (106 reviews) — Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.
   - [Profil anzeigen](https://www.capterra.com.de/software/173025/help-desk-software)
   - [Vergleich mit IBI-aws](https://www.capterra.com.de/compare/173025/1020793/help-desk-software/vs/ibi-aws)
9. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk Support ist eine IT-Service-Desk-Software, die für bessere Kundenbeziehungen entwickelt wurde.
   - [Profil anzeigen](https://www.capterra.com.de/software/164283/zendesk)
   - [Vergleich mit IBI-aws](https://www.capterra.com.de/compare/164283/1020793/zendesk/vs/ibi-aws)
10. **SysAid** — 4.5/5 (519 reviews) — Verwalte einfach alle deine Service-Desk-Aktivitäten mit einer bewährten IT-Lösung. Du findest alle wichtigen Funktionen in einem Dashboard.
    - [Profil anzeigen](https://www.capterra.com.de/software/107225/sysaid)
    - [Vergleich mit IBI-aws](https://www.capterra.com.de/compare/107225/1020793/sysaid/vs/ibi-aws)
11. **BOSSDesk** — 4.7/5 (140 reviews) — Die BOSS Solutions Suite ist eine vollständig integrierte ITSM-Lösung, die sowohl in der Cloud als auch On-Premise verfügbar ist.
    - [Profil anzeigen](https://www.capterra.com.de/software/144825/boss-solutions)
    - [Vergleich mit IBI-aws](https://www.capterra.com.de/compare/144825/1020793/boss-solutions/vs/ibi-aws)
12. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Erziele schnellere Ticket-Auflösungen und verschwende weniger Zeit für Wiederholungen derselben Arbeit mit der am meisten und am höchsten bewerteten ITSM-Lösung.
    - [Profil anzeigen](https://www.capterra.com.de/software/129478/solarwinds-service-desk)
    - [Vergleich mit IBI-aws](https://www.capterra.com.de/compare/129478/1020793/solarwinds-service-desk/vs/ibi-aws)
13. **ALVAO Service Desk** — 4.6/5 (29 reviews) — Das Service-Desk-System von ALVAO ist eine nutzerfreundliche ITSM-Lösung, die in Microsoft-Technologien integriert ist.
    - [Profil anzeigen](https://www.capterra.com.de/software/143589/alvao-service-desk)
    - [Vergleich mit IBI-aws](https://www.capterra.com.de/compare/143589/1020793/alvao-service-desk/vs/ibi-aws)
14. **TOPdesk** — 4.4/5 (111 reviews) — Servicemanagement-Lösung, die ein sofort einsatzbereites ITSM-Tool mit hauseigenen Experten kombiniert – here to make service happen since 1993.
    - [Profil anzeigen](https://www.capterra.com.de/software/127562/topdesk)
    - [Vergleich mit IBI-aws](https://www.capterra.com.de/compare/127562/1020793/topdesk/vs/ibi-aws)
15. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk ist eine moderne, KI-gestützte Kundenservicelösung, die für Großunternehmen geeignete Funktionen bietet, ohne dabei zu komplex zu werden.
    - [Profil anzeigen](https://www.capterra.com.de/software/124981/freshdesk)
    - [Vergleich mit IBI-aws](https://www.capterra.com.de/compare/124981/1020793/freshdesk/vs/ibi-aws)

## Ähnliche Kategorien

- [Service Desk Software](https://www.capterra.com.de/directory/31027/service-desk/software)
- [Emergency Notification Software](https://www.capterra.com.de/directory/31357/emergency-notification/software)
- [Help-Desk-Software](https://www.capterra.com.de/directory/30008/help-desk/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/alternatives/1020793/ibi-aws)
- [Produktprofil anzeigen](https://www.capterra.com.de/software/1020793/ibi-aws)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/alternatives/1020793/ibi-aws> |
| de-AT | <https://www.capterra.at/alternatives/1020793/ibi-aws> |
| de-CH | <https://www.capterra.ch/alternatives/1020793/ibi-aws> |
| en | <https://www.capterra.com/p/238424/IBI-AWS/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1020793/ibi-aws> |
| en-AU | <https://www.capterra.com.au/alternatives/1020793/ibi-aws> |
| en-CA | <https://www.capterra.ca/alternatives/1020793/ibi-aws> |
| en-GB | <https://www.capterra.co.uk/alternatives/1020793/ibi-aws> |
| en-IE | <https://www.capterra.ie/alternatives/1020793/ibi-aws> |
| en-IL | <https://www.capterra.co.il/alternatives/1020793/ibi-aws> |
| en-IN | <https://www.capterra.in/alternatives/1020793/ibi-aws> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1020793/ibi-aws> |
| en-SG | <https://www.capterra.com.sg/alternatives/1020793/ibi-aws> |
| en-ZA | <https://www.capterra.co.za/alternatives/1020793/ibi-aws> |

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