---
description: Detaillierte Informationen über Video Call Center zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Video Call Center Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Call-Center Software](/directory/30007/call-center/software) > [Video Call Center](/software/1013368/video-call-center) > [Alternativen zu Video Call Center](https://www.capterra.com.de/alternatives/1013368/video-call-center)

# Video Call Center Alternativen & Ähnliche Produkte

Canonical: https://www.capterra.com.de/alternatives/1013368/video-call-center

> Entdecke die Top-Alternativen zu Video Call Center. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **Aircall** — 4.2/5 (458 reviews) — Aircall unterstützt mit seinem benutzerfreundlichen und leistungsstarken Telefonsystem Unternehmen in der Kundenbetreuung und im Vertrieb produktiver zu arbeiten.
   - [Profil anzeigen](https://www.capterra.com.de/software/144486/aircall)
   - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/144486/1013368/aircall/vs/video-call-center)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Erfassen Sie mehr Leads mit zuverlässiger Live-Chat-Software. Heben Sie das Kundenengagement mit LiveAgent auf die nächste Stufe auf.
   - [Profil anzeigen](https://www.capterra.com.de/software/102188/liveagent)
   - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/102188/1013368/liveagent/vs/video-call-center)
3. **Ringover** — 4.7/5 (858 reviews) — Cloudbasiertes Telefonsystem für kleine und mittlere Unternehmen, Kundenbetreuungs- und Verkaufsteams.
   - [Profil anzeigen](https://www.capterra.com.de/software/169627/ringover)
   - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/169627/1013368/ringover/vs/video-call-center)
4. **Amazon Connect** — 4.5/5 (92 reviews) — Kontaktcenter-Lösung, mit der Unternehmen Kundenserviceprozesse über mehrere Kanäle hinweg rationalisieren können.
   - [Profil anzeigen](https://www.capterra.com.de/software/1017140/amazon-connect)
   - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/1013368/1017140/video-call-center/vs/amazon-connect)
5. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-Kontaktcenter-Software, die IVR, kompetenzbasiertes Routing, KI, Anrufblending und Analysen bietet.
   - [Profil anzeigen](https://www.capterra.com.de/software/134775/incontact-call-center-software)
   - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/134775/1013368/incontact-call-center-software/vs/video-call-center)
6. **Genesys Cloud CX** — 4.3/5 (262 reviews) — PureCloud macht Kundenbeziehungen einfach. Verbindet Telefon, E-Mail und Chat über ein Tool für eine bessere Kundenbindung.
   - [Profil anzeigen](https://www.capterra.com.de/software/21409/genesys-cloud)
   - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/21409/1013368/genesys-cloud/vs/video-call-center)
7. **CallHippo** — 4.4/5 (675 reviews) — CallHippo ist ein einfach zu bedienendes Telefonsystem, das erstklassigen Support bietet. Die Lösung kann sofort eingerichtet werden und bietet erweiterte Berichterstattung.
   - [Profil anzeigen](https://www.capterra.com.de/software/159578/callhippo)
   - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/159578/1013368/callhippo/vs/video-call-center)
8. **Gladly** — 4.8/5 (139 reviews) — Gladly ist eine radikal persönliche Kundenservice-Plattform, die Menschen in den Mittelpunkt eines einzigen lebenslangen Kundengesprächs stellt.
   - [Profil anzeigen](https://www.capterra.com.de/software/156723/gladly)
   - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/156723/1013368/gladly/vs/video-call-center)
9. **XCALLY** — 4.8/5 (130 reviews) — Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.
   - [Profil anzeigen](https://www.capterra.com.de/software/136894/xcally)
   - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/136894/1013368/xcally/vs/video-call-center)
10. **Five9** — 4.2/5 (481 reviews) — Cloud-Kontaktcenter mit praktischer KI – Inbound-, Outbound-, ACD-, IVR-, Predictive-Dialer-, Chat-, Anrufaufzeichnungs- und CRM-Integrationen.
    - [Profil anzeigen](https://www.capterra.com.de/software/132405/five9)
    - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/132405/1013368/five9/vs/video-call-center)
11. **Zendesk Suite** — 4.4/5 (4072 reviews) — Mit Zendesk Chat, früher Zopim, kannst du die Besucher\*innen deiner Website in Echtzeit überwachen und dich mit ihnen unterhalten.
    - [Profil anzeigen](https://www.capterra.com.de/software/164283/zendesk)
    - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/164283/1013368/zendesk/vs/video-call-center)
12. **uContact** — 4.5/5 (81 reviews) — Ansprechende Kontaktcenter-Lösung/Multichannel-/All-in-one-Dialer – Dialer – IVR – SMS – Web-Chat – Soziale Netzwerke – Messaging und mehr.
    - [Profil anzeigen](https://www.capterra.com.de/software/115213/ucontact)
    - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/115213/1013368/ucontact/vs/video-call-center)
13. **Kustomer** — 4.6/5 (79 reviews) — Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences.
    - [Profil anzeigen](https://www.capterra.com.de/software/158128/kustomer)
    - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/158128/1013368/kustomer/vs/video-call-center)
14. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Business-Telefonielösung mit automatischer Anrufannahme, Leitungsspiegelung, Anrufweiterleitung, Warteschleifen und Aufzeichnungsfunktionen.
    - [Profil anzeigen](https://www.capterra.com.de/software/145004/nextiva-call-center)
    - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/145004/1013368/nextiva-call-center/vs/video-call-center)
15. **Convoso** — 4.5/5 (386 reviews) — Erhöhe die Kontakt- und Lead-Konversionsdaten mit der Omnichannel-Kontaktcenter-Software von Convoso drastisch.
    - [Profil anzeigen](https://www.capterra.com.de/software/76768/cloud-predictive-dialer)
    - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/76768/1013368/cloud-predictive-dialer/vs/video-call-center)

## Ähnliche Kategorien

- [Call-Center Software](https://www.capterra.com.de/directory/30007/call-center/software)
- [Kontaktcenter-Software](https://www.capterra.com.de/directory/32035/contact-center/software)
- [Kundenservice Software](https://www.capterra.com.de/directory/22/customer-service/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/alternatives/1013368/video-call-center)
- [Produktprofil anzeigen](https://www.capterra.com.de/software/1013368/video-call-center)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/alternatives/1013368/video-call-center> |
| de-AT | <https://www.capterra.at/alternatives/1013368/video-call-center> |
| de-CH | <https://www.capterra.ch/alternatives/1013368/video-call-center> |
| en | <https://www.capterra.com/p/230553/Video-Call-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1013368/video-call-center> |
| en-AU | <https://www.capterra.com.au/alternatives/1013368/video-call-center> |
| en-CA | <https://www.capterra.ca/alternatives/1013368/video-call-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/1013368/video-call-center> |
| en-IE | <https://www.capterra.ie/alternatives/1013368/video-call-center> |
| en-IL | <https://www.capterra.co.il/alternatives/1013368/video-call-center> |
| en-IN | <https://www.capterra.in/alternatives/1013368/video-call-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1013368/video-call-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/1013368/video-call-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/1013368/video-call-center> |
| es | <https://www.capterra.es/alternatives/1013368/video-call-center> |
| es-AR | <https://www.capterra.com.ar/alternatives/1013368/video-call-center> |
| es-CL | <https://www.capterra.cl/alternatives/1013368/video-call-center> |
| es-CO | <https://www.capterra.co/alternatives/1013368/video-call-center> |
| es-CR | <https://www.capterra.co.cr/alternatives/1013368/video-call-center> |
| es-DO | <https://www.capterra.do/alternatives/1013368/video-call-center> |
| es-EC | <https://www.capterra.ec/alternatives/1013368/video-call-center> |
| es-MX | <https://www.capterra.mx/alternatives/1013368/video-call-center> |
| es-PA | <https://www.capterra.com.pa/alternatives/1013368/video-call-center> |
| es-PE | <https://www.capterra.pe/alternatives/1013368/video-call-center> |
| fr | <https://www.capterra.fr/alternatives/1013368/video-call-center> |
| fr-BE | <https://fr.capterra.be/alternatives/1013368/video-call-center> |
| fr-CA | <https://fr.capterra.ca/alternatives/1013368/video-call-center> |
| fr-LU | <https://www.capterra.lu/alternatives/1013368/video-call-center> |
| it | <https://www.capterra.it/alternatives/1013368/video-call-center> |
| nl | <https://www.capterra.nl/alternatives/1013368/video-call-center> |
| nl-BE | <https://www.capterra.be/alternatives/1013368/video-call-center> |
| pl | <https://www.capterra.pl/alternatives/1013368/video-call-center> |

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