---
description: Detaillierte Informationen über Video Call Center zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Video Call Center Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Call-Center Software](/directory/30007/call-center/software) > [Video Call Center](/software/1013368/video-call-center) > [Alternativen zu Video Call Center](https://www.capterra.com.de/alternatives/1013368/video-call-center)

# Video Call Center Alternativen & Ähnliche Produkte

Canonical: https://www.capterra.com.de/alternatives/1013368/video-call-center

> Entdecke die Top-Alternativen zu Video Call Center. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **Salesforce Sales Cloud** — 4.4/5 (18782 reviews) — Gehen Sie neue Wege im Vertrieb – mit der weltweit führenden CRM-Lösung. Verwalten Sie jede Phase Ihrer Kundenbeziehun.
   - [Profil anzeigen](https://www.capterra.com.de/software/61368/salesforce)
   - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/61368/1013368/salesforce/vs/video-call-center)
2. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk Talk ist eine Callcenter-Software, die direkt in das Zendesk-Ticketsystem integriert wurde.
   - [Profil anzeigen](https://www.capterra.com.de/software/164283/zendesk)
   - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/164283/1013368/zendesk/vs/video-call-center)
3. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent hilft Unternehmen dabei, einen optimalen Kundenservice zu erreichen. Schaffe eine Kundengemeinschaft, erhöhe die Kundenzufriedenheit und werde noch erfolgreicher.
   - [Profil anzeigen](https://www.capterra.com.de/software/102188/liveagent)
   - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/102188/1013368/liveagent/vs/video-call-center)
4. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk ist eine moderne, KI-gestützte Kundenservicelösung, die für Großunternehmen geeignete Funktionen bietet, ohne dabei zu komplex zu werden.
   - [Profil anzeigen](https://www.capterra.com.de/software/124981/freshdesk)
   - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/124981/1013368/freshdesk/vs/video-call-center)
5. **LiveChat** — 4.6/5 (1723 reviews) — Premium Live-Chat- und Help-Desk-Software für Unternehmen. Probiere LiveChat kostenlos, mache aus deinem Support-Team wahre Kundenservice-Rockstars\!
   - [Profil anzeigen](https://www.capterra.com.de/software/62194/livechat)
   - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/62194/1013368/livechat/vs/video-call-center)
6. **Milvus** — 4.8/5 (298 reviews) — Intelligentes Managementsystem.
   - [Profil anzeigen](https://www.capterra.com.de/software/202528/milvus)
   - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/202528/1013368/milvus/vs/video-call-center)
7. **Zoho Desk** — 4.5/5 (2212 reviews) — Mit Zoho Desk können Unternehmen die Kundenkommunikation über Telefon, E-Mail, Live-Chat, SMS, soziale Medien und mehr verwalten.
   - [Profil anzeigen](https://www.capterra.com.de/software/169505/zoho-desk)
   - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/169505/1013368/zoho-desk/vs/video-call-center)
8. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk ist ein Online-Ticketingsystem, das entwickelt wurde, um die Arbeit deines Teams zu vereinfachen. Biete hervorragende Kundenbetreuung. Mühelos.
   - [Profil anzeigen](https://www.capterra.com.de/software/185973/helpdesk)
   - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/185973/1013368/helpdesk/vs/video-call-center)
9. **Gladly** — 4.8/5 (139 reviews) — Gladly ist eine radikal persönliche Kundenservice-Plattform, die Menschen in den Mittelpunkt eines einzigen lebenslangen Kundengesprächs stellt.
   - [Profil anzeigen](https://www.capterra.com.de/software/156723/gladly)
   - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/156723/1013368/gladly/vs/video-call-center)
10. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Spare Zeit und senke Kosten mit Innovationen, die deine Kundenbeziehungen neu gestalten.
    - [Profil anzeigen](https://www.capterra.com.de/software/136189/salesforce)
    - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/136189/1013368/salesforce/vs/video-call-center)
11. **Zoho Assist** — 4.7/5 (1406 reviews) — Assist Zoho bietet eine einfache und unkomplizierte Benutzeroberfläche, um Remote-Computer überall auf der Welt zu verbinden.
    - [Profil anzeigen](https://www.capterra.com.de/software/181775/zoho-assist)
    - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/181775/1013368/zoho-assist/vs/video-call-center)
12. **JustCall** — 4.1/5 (224 reviews) — JustCall ist ein cloudbasiertes Telefonsystem für Vertriebs- und Support-Teams zum Tätigen, Empfangen, Protokollieren oder Aufzeichnen von Anrufen direkt vom Desktop oder Telefon.
    - [Profil anzeigen](https://www.capterra.com.de/software/157853/justcall)
    - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/157853/1013368/justcall/vs/video-call-center)
13. **Webex Suite** — 4.4/5 (7402 reviews) — Triff dich über jedes beliebiges Desktop-, Browser-, Mobil- oder Videogerät mit beliebigen Personen von überall auf der Welt.
    - [Profil anzeigen](https://www.capterra.com.de/software/733/webex)
    - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/733/1013368/webex/vs/video-call-center)
14. **Yonyx** — 4.7/5 (258 reviews) — Entscheidungsbaumgesteuerte interaktive Anleitungen, die sich in die meisten CRM-Systeme integrieren lassen. Verfolge Geschäftsprozesse auf interaktive Weise.
    - [Profil anzeigen](https://www.capterra.com.de/software/130406/agi-self-service)
    - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/130406/1013368/agi-self-service/vs/video-call-center)
15. **Superchat** — 4.8/5 (282 reviews) — Superchat bietet Unternehmen eine einfache Möglichkeit, mit Kunden zu kommunizieren und einzigartige Kundenerlebnisse zu schaffen.
    - [Profil anzeigen](https://www.capterra.com.de/software/210968/superchat)
    - [Vergleich mit Video Call Center](https://www.capterra.com.de/compare/210968/1013368/superchat/vs/video-call-center)

## Ähnliche Kategorien

- [Call-Center Software](https://www.capterra.com.de/directory/30007/call-center/software)
- [Kontaktcenter-Software](https://www.capterra.com.de/directory/32035/contact-center/software)
- [Kundenservice Software](https://www.capterra.com.de/directory/22/customer-service/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/alternatives/1013368/video-call-center)
- [Produktprofil anzeigen](https://www.capterra.com.de/software/1013368/video-call-center)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/alternatives/1013368/video-call-center> |
| de-AT | <https://www.capterra.at/alternatives/1013368/video-call-center> |
| de-CH | <https://www.capterra.ch/alternatives/1013368/video-call-center> |
| en | <https://www.capterra.com/p/230553/Video-Call-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1013368/video-call-center> |
| en-AU | <https://www.capterra.com.au/alternatives/1013368/video-call-center> |
| en-CA | <https://www.capterra.ca/alternatives/1013368/video-call-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/1013368/video-call-center> |
| en-IE | <https://www.capterra.ie/alternatives/1013368/video-call-center> |
| en-IL | <https://www.capterra.co.il/alternatives/1013368/video-call-center> |
| en-IN | <https://www.capterra.in/alternatives/1013368/video-call-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1013368/video-call-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/1013368/video-call-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/1013368/video-call-center> |
| es | <https://www.capterra.es/alternatives/1013368/video-call-center> |
| es-AR | <https://www.capterra.com.ar/alternatives/1013368/video-call-center> |
| es-CL | <https://www.capterra.cl/alternatives/1013368/video-call-center> |
| es-CO | <https://www.capterra.co/alternatives/1013368/video-call-center> |
| es-CR | <https://www.capterra.co.cr/alternatives/1013368/video-call-center> |
| es-DO | <https://www.capterra.do/alternatives/1013368/video-call-center> |
| es-EC | <https://www.capterra.ec/alternatives/1013368/video-call-center> |
| es-MX | <https://www.capterra.mx/alternatives/1013368/video-call-center> |
| es-PA | <https://www.capterra.com.pa/alternatives/1013368/video-call-center> |
| es-PE | <https://www.capterra.pe/alternatives/1013368/video-call-center> |
| fr | <https://www.capterra.fr/alternatives/1013368/video-call-center> |
| fr-BE | <https://fr.capterra.be/alternatives/1013368/video-call-center> |
| fr-CA | <https://fr.capterra.ca/alternatives/1013368/video-call-center> |
| fr-LU | <https://www.capterra.lu/alternatives/1013368/video-call-center> |
| it | <https://www.capterra.it/alternatives/1013368/video-call-center> |
| nl | <https://www.capterra.nl/alternatives/1013368/video-call-center> |
| nl-BE | <https://www.capterra.be/alternatives/1013368/video-call-center> |
| pl | <https://www.capterra.pl/alternatives/1013368/video-call-center> |

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